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市場調查報告書

公共產業者的行動工作人員管理 (MWM) 技術的全球市場分析、預測:行動工作人員管理系統、設備

Utility Mobile Workforce Management Technologies - Mobile Workforce Management Systems and Devices: Global Market Analysis and Forecasts

出版商 Guidehouse Insights (formerly Navigant Research) 商品編碼 665453
出版日期 內容資訊 英文 38 Pages; 34 Tables, Charts & Figures
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公共產業者的行動工作人員管理 (MWM) 技術的全球市場分析、預測:行動工作人員管理系統、設備 Utility Mobile Workforce Management Technologies - Mobile Workforce Management Systems and Devices: Global Market Analysis and Forecasts
出版日期: 2018年07月18日內容資訊: 英文 38 Pages; 34 Tables, Charts & Figures
簡介

本報告提供影響公共產業者的行動工作人員管理 (MWM) 技術發展的促進要素與課題的相關調查,MWM軟體、硬體設備、設備分析,各種類、分類、地區的全球市場的預測,市場趨勢分析,及競爭情形等相關彙整。

第1章 摘要整理

第2章 市場課題

  • 簡介
  • 公共事業者中MWM的演進
    • 公共事業者行動工作人員的差異化
  • 主要的市場趨勢
    • MWM IT系統
    • MWM設備
  • MWM技術的引進促進因素
    • 效率性、成本
    • 軟體即服務
    • 客戶體驗
    • 安全性檢討事項
    • 整合/系統的模組化的擴大
    • 系統功能
    • 智慧電表形勢
  • MWM技術市場課題
    • 成本
    • 管理變更
    • 現有的MWM平台或舊有系統
    • 設備的支援
    • 工作勢力的課題

第3章 主要企業

  • 概要
    • ABB
    • Accruent (ViryaNet)
    • Clevest Solutions Inc.
    • ClickSoftware
    • Cognito iQ
    • General Electric
    • Kronos Inc.
    • Oracle
    • SAP
    • Xplore Technologies

第4章 市場預測

  • 簡介
  • 預測手法
  • 北美
  • 歐洲
  • 亞太地區
  • 南美
  • 中東、非洲
  • 結論、建議
    • 公共事業
    • 供應商

第5章 用語

第6章 目錄

第7章 圖表

第8章 調查範圍、資訊來源、調查手法、註記

目錄
Product Code: MF-MWMT-18

Mobile workforce management (MWM) solutions are undergoing a significant transformation. Utilities' increased focus on mobility and digitization and the proliferation of consumer-grade devices like tablets and smartphones are facilitating a shift around the hardware and software used to coordinate mobile workforces. The topic of MWM is not new to utilities. During the past 20 years, the value of mobilizing a workforce with devices, services, and applications has been established. But since not all utilities have adopted MWM technologies (MWMT) or deployed them to full capability, there is ample opportunity for growth.

MWM solutions allow utilities to bring real-time information to technicians in the field, managers, and executives. For utilities, the common functionalities of MWMT include dispatch, routing, dissemination of technical information to the field force, worker and asset monitoring, and reporting. The widespread availability of wireless broadband networks, advances in MWMT capabilities, and wide variety of devices are helping the market expand. Utilities today have an objective to do more with less. Changes in technology like distributed energy resources (DER) and culture (prosumers and energy efficiency) are leading to flattening demand and revenue profiles for utilities. With MWM solutions, utilities can mitigate these challenges through improved operational efficiencies and cost reductions. Beyond these financial considerations, MWMT can help improve worker safety and the overall customer experience.

This Navigant Research report examines the global market drivers and challenges influencing the deployment of utility MWMT. The study analyzes MWM software and hardware, including systems (license fees, services, maintenance, and software as a service [SaaS]) and devices (laptops, tablets, and handhelds/smartphones). Global market forecasts, segmented by type, category, and region, extend through 2027. The report also examines the key market trends related to MWM, as well as the competitive landscape

Key Questions Addressed:

  • Which mobile workforce management technologies (MWMT) present the largest market potential for vendors?
  • What factors are helping to drive the global market for MWMT?
  • What factors are inhibiting the market potential of MWMT?
  • What are the most important trends in the mobile workforce management space today?
  • How quickly will the global market for MWMT grow and which regions are growing the fastest?

Who needs this report?

  • Utilities and grid operators
  • Communications vendors and service providers
  • Smart grid vendors and service providers
  • Non-utility providers
  • Systems integrators
  • Government agencies
  • Research community
  • Investor community

Table of Contents

1. Executive Summary

  • 1.1 Introduction
  • 1.2 Report Scope
  • 1.3 Market Forecast

2. Market Issues

  • 2.1 Introduction
  • 2.2 Evolution of MWM in Utilities
    • 2.2.1 The Differentiated Utility Mobile Workforce
  • 2.3 Key Market Trends
    • 2.3.1 MWM IT Systems
    • 2.3.2 MWM Devices
  • 2.4 MWMT Adoption Drivers
    • 2.4.1 Efficiency and Cost
    • 2.4.2 Software as a Service
    • 2.4.3 Customer Experience
    • 2.4.4 Safety Considerations
    • 2.4.5 Increasing Integration/Modularity of Systems
    • 2.4.6 System Capabilities
    • 2.4.7 Smart Metering Landscape
  • 2.5 MWMT Market Challenges
    • 2.5.1 Cost
      • 2.5.1.1 Insufficient Scaling Down of MWMT Costs
    • 2.5.2 Change Management
    • 2.5.3 Existing MWM Platforms or Legacy Systems
    • 2.5.4 Device Support
    • 2.5.5 Workforce Issues
      • 2.5.5.1 Aging Workforce
      • 2.5.5.2 Workforce Adaptability
        • 2.5.5.2.1 Fear of Training One's Replacement
        • 2.5.5.2.2 Hesitant to Embrace Technology
        • 2.5.5.2.3 Privacy Concerns
        • 2.5.5.2.4 Monitoring and Safety Concerns

3. Key Industry Players

  • 3.1 Overview
    • 3.1.1 ABB
    • 3.1.2 Accruent (ViryaNet)
    • 3.1.3 Clevest Solutions Inc.
    • 3.1.4 ClickSoftware
    • 3.1.5 Cognito iQ
    • 3.1.6 General Electric
    • 3.1.7 Kronos Inc.
    • 3.1.8 Oracle
    • 3.1.9 SAP
    • 3.1.10 Xplore Technologies

4. Market Forecasts

  • 4.1 Introduction
  • 4.2 Forecast Methodology
  • 4.3 North America
  • 4.4 Europe
  • 4.5 Asia Pacific
  • 4.6 Latin America
  • 4.7 Middle East & Africa
  • 4.8 Conclusions and Recommendations
    • 4.8.1 Utilities
    • 4.8.2 Vendors

5. Acronym and Abbreviation List

6. Table of Contents

7. Table of Charts and Figures

8. Scope of Study, Sources and Methodology, Notes

List of Charts and Figures

  • Utility Workers by Region, World Markets: 2018-2027
  • Mobile Utility Workers by Region, World Markets: 2018-2027
  • Mobile Workforce Management Revenue by Region, World Markets: 2018-2027
  • Mobile Workforce Management Revenue by Type, North America: 2018-2027
  • Mobile Workforce Management Revenue by Type, Europe: 2018-2027
  • Mobile Workforce Management Revenue by Type, Asia Pacific: 2018-2027
  • Mobile Workforce Management Revenue by Type, Latin America: 2018-2027
  • Mobile Workforce Management Revenue by Type, Middle East & Africa: 2018-2027
  • Mobile Workforce Management System Revenue by Region, World Markets: 2018-2027
  • Mobile Workforce Management System Revenue by Category, World Markets: 2018-2027
  • Mobile Workforce Management System Revenue by Category, North America: 2018-2027
  • Mobile Workforce Management System Revenue by Category, Europe: 2018-2027
  • Mobile Workforce Management System Revenue by Category, Asia Pacific: 2018-2027
  • Mobile Workforce Management System Revenue by Category, Latin America: 2018-2027
  • Mobile Workforce Management System Revenue by Category, Middle East & Africa: 2018-2027
  • Mobile Workforce Management Device Revenue by Region, World Markets: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, World Markets: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, North America: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, Europe: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, Asia Pacific: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, Latin America: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, Middle East & Africa: 2018-2027

List of Tables

  • Mobile Workforce Management Revenue by Region, World Markets: 2018-2027
  • Mobile Workforce Management Revenue by Type, North America: 2018-2027
  • Mobile Workforce Management Revenue by Type, Europe: 2018-2027
  • Mobile Workforce Management Revenue by Type, Asia Pacific: 2018-2027
  • Mobile Workforce Management Revenue by Type, Latin America: 2018-2027
  • Mobile Workforce Management Revenue by Type, Middle East & Africa: 2018-2027
  • Utility Workers by Region, World Markets: 2018-2027
  • Mobile Utility Workers by Region, World Markets: 2018-2027
  • Mobile Workforce Management System Revenue by Region, World Markets: 2018-2027
  • Mobile Workforce Management System Revenue by Category, World Markets: 2018-2027
  • Mobile Workforce Management Device Revenue by Region, World Markets: 2018-2027
  • Mobile Workforce Management Device Revenue by Category, World Markets: 2018-2027