市場調查報告書

語音助手應用程序的全球市場:增長,趨勢,預測(2020-2025)

Voice Assistant Application Market - Growth, Trends, and Forecasts (2020 - 2025)

出版商 Mordor Intelligence LLP 商品編碼 965411
出版日期 內容資訊 英文 120 Pages
商品交期: 2-3個工作天內
價格
語音助手應用程序的全球市場:增長,趨勢,預測(2020-2025) Voice Assistant Application Market - Growth, Trends, and Forecasts (2020 - 2025)
出版日期: 2020年08月01日內容資訊: 英文 120 Pages
簡介

在2020年至2025年的預測期內,語音助手應用程序的市場規模預計將以17.3%的複合年增長率增長。語音助手是主要使用AI,機器學習和語音識別技術構建的數字助手。語音助手應用程序通過遵循語音命令來幫助您執行日常任務,這些命令包括在線訂購,安排預訂,打開已連接的燈光以及充當短信和電話的便捷服務商。

  • 根據思科年度互聯網報告,到2023年,連接到互聯網網絡的設備數量將是世界人口的三倍多。該報告稱,到2023年,人均網絡設備數量將從2018年的2.4個增加到約3.6個。它還預測到2023年將有293億個網絡設備,高於2018年的184億。每年都會開發各種新設備並以具有增強功能和智能的各種尺寸形式銷售。隨著連接設備數量的增加,語音助手應用程序解決方案的採用也隨之增加。
  • 在所有行業中公認的語音助手應用程序包括Apple的Siri,微軟的Cortana和Google的助手。此外,小型企業還參與驅動智能語音助手技術,並已成為語音助手應用程序市場的主要參與者。
  • 允許用戶說出查詢內容的基於語音的系統在公司中變得越來越普遍。但是,基於語音的技術被稱為帶寬佔用,很容易使網絡性能不堪重負,尤其是在使用基於雲的基礎架構時。預計這會對遭受此類問題的公司採用基於語音的技術產生不利影響。邊緣計算是可以支持語音輔助設備的有前途的技術之一。邊緣計算技術將高性能存儲和網絡資源放置在盡可能靠近最終用戶和設備的位置。
  • 玩家一直在為邊緣計算開發語音助手應用程序。例如,2019年12月,邊緣計算AI的開發商Sensory宣佈推出專用於家用電器的Truly Natural語音識別平台的專用版本。電子設備製造商使用這些新開發的技術來為其設備添加語音控制功能。
  • 同樣,微軟等其他公司也擴大了Cortana的作用,使其在2019年更具競爭力。該公司希望Cortana成為真正的語音助手。此功能始終在後台運行以提高消費者的生產率。該公司計劃將Cortana引入Outlook,以獲取新功能,這些新功能將幫助人們按時完成工作。
  • 在COVID-19大流行期間,流行的語音助手應用程序包括案件趨勢上升,世界衛生組織(WHO),美國疾病控制與預防中心(CDC)和美國國立衛生研究院(CDC)。提供了對安全說明的相當簡潔的瞭解。 NIH(國家公共衛生研究所)。
  • 2020年4月,巴黎大學,法國鐵路公司SNCF和法國研究機構INRIA推出了語音助手,可以幫助患有潛在COVID-19症狀的呼叫者。該解決方案還使用AI和其他最新技術將主叫患者與急救服務和醫生聯繫起來。

本報告調查了語音助手應用程序的全球市場,概述了市場,分析了市場增長和障礙,市場機會,組件類型,技術類型和部署,公司規模,最終用戶行業和地區。它提供系統的信息,例如不同市場規模的趨勢和預測,競爭狀況以及主要公司的概況。

目錄

第1章簡介

第2章調查方法

第3章執行摘要

第4章市場洞察力

  • 市場概況
  • 波特的五力分析

第5章市場動態

  • 市場驅動力
    • 越來越多地使用基於最新技術的連接設備
  • 市場挑戰
    • 與語音助手有關的準確性問題

第6章市場細分

  • 按組件類型
    • 解決方案
    • 服務
  • 按技術類型
    • 自然語言處理
    • 語音識別
    • 其他技術(文本閱讀,邊緣計算)
  • 通過部署
    • 內部部署
  • 按公司規模
    • 中小企業
    • 大公司
  • 最終用戶行業
    • 信息技術,電信
    • 銀行,金融服務,保險
    • 醫療保健
    • 零售
    • 其他(媒體和娛樂,教育機構)
  • 按地區
    • 北美
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東和非洲

第7章競爭情況

  • 主要供應商資料
    • Google LLC (Alphabet Inc.)
    • IBM Corporation
    • Nuance Communications Inc.
    • Microsoft Corporation
    • Amazon Web Services, Inc.
    • Apple Inc.
    • Salesforce.com, inc.
    • Samsung Group
    • Oracle Corporation
    • Let's Nurture Infotech Pvt Ltd.

第8章 投資分析

第9章 市場的將來

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目錄
Product Code: 70705

The voice assistant application market is projected to grow at 17.3% CAGR during the forecast period of 2020-2025. A voice assistant is primarily a digital assistant built upon using AI, machine learning, and voice recognition technologies. Voice assistant applications are capable of following voice commands and assisting in doing routine works like placing an online order, scheduling an appointment, switching on connected lights, and acting as a hassle-free facilitator for texting or calling.

  • According to the "Cisco Annual Internet Report," the number of devices connected to internet networks will be more than three times the worldwide population by 2023. As per the report, there will be approximately 3.6 networked devices per capita by 2023, up from 2.4 devices per capita in 2018. Also, it further projects that there will be 29.3 billion networked devices by 2023, up from 18.4 billion in 2018. Various new devices in different form factors with improved capabilities and intelligence are developed and adopted in the market every year. As the connected devices count is increasing, this will drive the adoption of voice assistant application solutions.
  • Some voice assistant applications, which have gained recognition across all sectors are Apple's Siri, Microsoft's Cortana, and Google's Assistant. Moreover, small and medium enterprises are also involved in driving intelligent voice assistant technology, thereby emerging as crucial participants in the voice assistant application market.
  • Voice-based systems, which allow users to speak a query, have become increasingly common among businesses. However, voice-based technologies are known as bandwidth hogs, and they can easily overburden network performance, specifically if they use a cloud-based infrastructure. This is expected to harm voice-based technologies adoption for businesses struggling with such issues. Edge computing is one of the promising technologies that can support voice-assisted devices. Edge computing technology places high-performance storage and network resources as close as possible to the end-users and devices.
  • Players are continuously working on edge computing-enabled voice assistant application development. For instance, in December 2019, Sensory, a developer of AI for edge computing, announced the launch of a specialized version of the TrulyNatural speech recognition platform for home appliances. Electronic appliance manufacturers will use the newly developed technology to add voice control features to their devices.
  • Similarly, other companies, such as Microsoft, in 2019, are expanding the role of Cortana to gain a competitive edge. The company wants Cortana to be an authentic voice assistant, a feature that is always working in the background to help the consumer to be productive. The company is planning to introduce Cortana to Outlook and gain new capabilities to help people stay in their flow while at work.
  • At the time of the COVID-19 pandemic, popular voice assistant applications offered fairly straightforward insights on rising case trends, safety instructions of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and National Institutes of Health (NIH).
  • In April 2020, the University of Paris, French railway company SNCF and French research institute INRIA launched a voice assistant, which can help callers suffering from potential COVID-19 symptoms. The solution also instructs them towards emergency services or their doctors using AI and other cutting-edge technologies.

Key Market Trends

Healthcare Vertical is Expected to Grow Significantly Over the Forecast Period

  • Healthcare providers are analyzing the benefits of voice assistant applications for increasing efficiency and improving patient experience. For this reason, several healthcare brands are smartly utilizing voice-assisted technology, giving some concrete reasons to believe in its competency.
  • Voice assistant applications in healthcare can help in chronic disease management of patients. For example, Sugarpod, a type 2 diabetes management solution that has custom tasks for diabetes patients, is based on their preferences. Sugarpod, when integrated with voice assistants, it allows patients to manage their treatment procedures and monitor progress effectively.
  • Technology providers are also focusing on the development of voice assistant applications for the healthcare industry. For example, Nuance Communications, which is a software company, developed a voice assistant specifically for the healthcare space called the Dragon Medical Virtual Assistant. The solution delivers sophisticated conversational dialogues and healthcare skills that automate high-value clinical tasks from chart search to CPOE.
  • In June 2019, Saykara announced the release of Kara 2.0, an artificial intelligence-powered healthcare assistant that simplifies the documentation process for physicians. Kara 2.0 is an innovative AI-powered voice application for healthcare, allowing patients and physicians to interact as they usually do. At the time of patient & physician's conversation, the voice assistant application listens, transcribes text, processes text into structured data, and completes each form in a patient's EHR. These emerging technology developments are driving the growth of this segment in the market.

North America is Expected to Hold Largest Share over the Forecast Period

  • The significant presence of technology providers and increasing usage of voice assistant applications by end-use industries like healthcare and retail drive the growth of the North American geographic segment. The vendors in this region are focusing on entering into partnerships, merger-acquisitions, and providing innovative solutions to stay in the regional and globally competitive landscape.
  • According to HP Development Company, one in three United States homes has a smart speaker, and 81% of them have voice assistants like the Google voice assistant in their smartphones. The rising adoption of connected devices in the United States further drives the growth of the North American region segment of the market.
  • In September 2019, Oracle had announced the availability of its AI-trained voice with Oracle Digital Assistant. With this solution's help, business customers can use voice commands to communicate with their enterprise applications to have desired actions and outcomes.
  • In March 2020, Apple Inc. updated its voice assistant application Siri to provide users with a step-by-step questionnaire on COVID-19. Voice assistant Siri will ask users if they're showing symptoms of the disease, like fever, dry cough, or shortness of breath.

Competitive Landscape

The voice assistant application market is moderately competitive and comprises a significant number of global and regional players. These players account for a considerable share in the market and focusing on expanding their customer base across the globe. These players are also focusing on the research and development activities to introduce innovative solutions, strategic alliances, and other organic & inorganic growth strategies to earn a competitive edge throughout the forecast period.

  • In April 2020, Google LLC announced the general availability of the Local Home software development kit (SDK). This development toolkit will help connected-device makers improve the responsiveness of their products. The newly launched SDK makes it possible to run a JavaScript-based app on the target Google Assistant device, which will help the smart home users by enabling voice-controlled kitchen appliances applications.
  • In May 2020, Cerence Inc. introduced "Cerence ARK Assistant," which is a new turnkey automotive voice assistant in U.S. English. This newly launched solution is built on Cerence voice and AI-based innovations and backed by the company's initial assistant for the Chinese market that launched last year.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Threat of New Entrants
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Bargaining Power of Suppliers
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Rising Usage of Cutting-edge Technology-based Connected Devices
  • 5.2 Market Challenges
    • 5.2.1 Accuracy Problems Related to Voice Assistants

6 MARKET SEGMENTATION

  • 6.1 Component Type
    • 6.1.1 Solutions
    • 6.1.2 Services
  • 6.2 Type of Technology
    • 6.2.1 Natural Language Processing
    • 6.2.2 Speech Recognition
    • 6.2.3 Other Technologies (Text to Speech Conversion, Edge Computing)
  • 6.3 Deployment
    • 6.3.1 On-Premise
    • 6.3.2 Cloud
  • 6.4 Enterprise Size
    • 6.4.1 Small & Medium Enterprises
    • 6.4.2 Large Enterprises
  • 6.5 End-user Verticals
    • 6.5.1 IT & Telecommunication
    • 6.5.2 BFSI
    • 6.5.3 Healthcare
    • 6.5.4 Retail
    • 6.5.5 Automotive
    • 6.5.6 Other End-use Verticals (Media and Entertainment, Educational Institutions)
  • 6.6 Geography
    • 6.6.1 North America
    • 6.6.2 Europe
    • 6.6.3 Asia Pacific
    • 6.6.4 Latin America
    • 6.6.5 Middle East & Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Key Vendor Profiles
    • 7.1.1 Google LLC (Alphabet Inc.)
    • 7.1.2 IBM Corporation
    • 7.1.3 Nuance Communications Inc.
    • 7.1.4 Microsoft Corporation
    • 7.1.5 Amazon Web Services, Inc.
    • 7.1.6 Apple Inc.
    • 7.1.7 Salesforce.com, inc.
    • 7.1.8 Samsung Group
    • 7.1.9 Oracle Corporation
    • 7.1.10 Let's Nurture Infotech Pvt Ltd.

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET