市場調查報告書

債務追回軟件市場增長,趨勢,預測(2020-2025)

Debt Collection Software Market - Growth, Trends, and Forecastsv(2020 - 2025)

出版商 Mordor Intelligence LLP 商品編碼 946396
出版日期 內容資訊 英文 120 Pages
商品交期: 2-3個工作天內
價格
債務追回軟件市場增長,趨勢,預測(2020-2025) Debt Collection Software Market - Growth, Trends, and Forecastsv(2020 - 2025)
出版日期: 2020年06月01日內容資訊: 英文 120 Pages
簡介

在2020年至2025年的預測期內,收債軟件市場預計將以9.7%的複合年增長率增長。越來越多的金融機構正在使用自動化系統和軟件或實施高級功能,以在交換數據,信息和金錢方面提供非常高的效率和安全性。

  • 由於越來越多的控制,管理和自動化所有收債和收款流程的需求以及減少壞帳的需要,收債軟件行業擁有一種自助付款模式,可加快收款過程。它受到部署等各種因素的推動。
  • 在美國,自2009年大蕭條以來,消費者債務增加了約2.3萬億美元,到2019年,大多數債務產品達到14萬億美元。美國和世界其他國家的債務增長正在推動各個行業的垂直市場中的收債軟件市場。
  • 許多州和監管機構已採取措施減輕由於COVID-19造成的國家消費者的經濟負擔。

此報告調查了收債軟件市場,並分析了市場概述,市場增長因素和阻礙因素,市場規模趨勢以及按類型,組織規模,最終用戶和地區以及競爭情況做出的預測。它提供有關情況,關鍵公司概況,市場機會等的全面信息。

內容

第1章簡介

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 產業價值鏈分析
  • 波特的五力分析
  • 市場增長因素
    • 增加收債流程的自動化
    • 將收債工作外包給專門的收債公司
  • 市場約束因素
    • 舊版系統不足
  • Covid-19的行業影響

第5章市場細分

  • 按部署類型
    • 內部部署
  • 按組織機構規模
    • 大型公司
    • 中小企業
  • 按最終用戶
    • 金融機構(銀行和NBFC)
    • 收款公司
    • 醫療保健
    • 政府
    • 電信和公用事業
    • 其他(房地產,零售)
  • 按地區
    • 北美
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東和非洲

第6章競爭情況

  • 公司簡介
    • Fidelity National Information Services, Inc. (FIS)
    • CGI Inc.
    • Fair, Isaac and Company (FICO)
    • TransUnion
    • Pegasystems Inc.
    • Temenos AG
    • Intellect Design Arena
    • Nucleus Software Exports Ltd.
    • Chetu
    • AMEYO
    • EXUS
    • KuhleKT

第7章 投資分析

第8章 市場機會及未來動向

目錄
Product Code: 70127

The market for debt collection software is set to grow at a CAGR of 9.7% during the forecast period (2020 - 2025). More and more financial institutions are using automated systems and software or are in the process of implementing enhanced capabilities as it provides a very high level of efficiency and security when it comes to exchanging data, information, and money.

  • The debt collection software industry is driven by various factors such as rolling out self-service payment models to speed up the collection process due to increase in the need to control, manage and automate all debt collection and recovery processes, rise in need to reduce bad debt and improve the cash flow while optimizing collection costs and surge in demand.
  • In the United States, consumer debt has increased nearly $2.3 trillion since the height of the Great Recession in 2009 growing across most debt products to top $14 trillion in 2019. And while high debt often carries a negative connotation, the positive side is that the average FICO Scores of U.S. consumers have never been higher. The increased rate of debt taking in the United States and other countries in the world will drive the market for Debt collection Softwares across various industry verticals.
  • A number of state officials and regulators have taken steps to decrease the economic burdens stemming from COVID-19 on consumers in their states, including by placing additional restrictions on debt collection practices. On March 26, 2020, Massachusetts Attorney General (AG) Maura Healey implemented, and filed with the Secretary of State's Office, an emergency regulation designed to curb debt collection in the commonwealth during the COVID-19 pandemic.
  • Variations in enforcement procedures and order for payment procedures (for the duration of the emergency), also as significant negative economic effects (especially rising unemployment), may make it difficult or in some cases restrict the power to enforce claims. On the other hand, the Covid-19 crisis will increase the quantity of overdue loans and utility bills within the medium term, creating new business opportunities for debt collection softwares.

Key Market Trends

Increasing Automation in the Debt Collection Process to Drive the Growth

  • Debt collection software offers various features like customer segmentation based on collection scenarios, automated customer reminders, email & letters, streamlined communication with clients, suitable payment plans, transaction management, commission management, compliance management, invoice management, payment, and others resulting in reduced human intervention and automation of redundant tasks. This has led to higher efficiency operations and a lowering of the excessive cost incurred due to these processes, thus increasing the market growth of debt collection software in the market.
  • Cloud computing technology is becoming mainstream, and the seamless connectivity provided by the cloud is making it accessible and is also increasing the ease of sharing data and applications. According to the Right Scale's annual State of the Cloud Report 2019, 91% of businesses use public cloud, and 72% use a private one. Most enterprises use both options, with 69% of them opting for the hybrid cloud solution. Hence, the advent of cloud technology is also boosting the growth of the market.
  • Though government regulations regarding data security are becoming stringent, Government policies and increasing investments in BI analytics tools are developing the market for spend analytics worldwide. Many global companies are collaborating with national governments to enhance spending and procurement processes with the use of spend analytics tools to deliver a practical solution in society.
  • Legal notices no longer pose a threat to debtors, and growing rules & regulations have made the collection process even more complicated. Hence, many telecom and utility companies are using debt collecting software, taking the benefit of significantly increased online transactions. Companies have introduced a self-service payment platform to keep track of their customers, follow up on the bill payment, and help them maintain their credibility.

North America is Expected to Hold Significant Share

  • High demand for commercial & consumer debt recovery services across the BFSI organizations is a significant factor expected to drive the growth of the financial institutions operating across the globe, thereby boosting the adoption of debt collection software in the region.
  • Overall, delinquency rates are at record lows; consumers aren't only spending but are generally doing so responsibly. Additionally to responsible repayment, incomes within the U.S. are growing at a rate that's outpacing the expansion of debt. Consumers have a significantly lower debt-to-income (DTI) ratio now than they did at the top of the recession, sign growing wages are contributing to overall financial stability.
  • This increased emphasis on the need for strategic debt recovery solutions coupled with the high adoption of analytical framework among players in this region is driving the growth of the market. Besides, the presence of several players operating in this region is a critical factor that propels the growth of the market. Moreover, the availability of well-developed network infrastructure in North American has increased the adoption of debt collection software, thereby fueling market growth.

Competitive Landscape

The debt collection software market is fragmented, and the degree of fragmentation will accelerate during the forecast period as the various industries are experiencing a massive transformation, due to technological advancement, and the players are competing in providing the best solution.

  • In May 2020, Chetu, a leading developer of custom software solutions, was today named the winner of a Silver Stevie Award in the Founding Team of the Year category for the 18th Annual American Business Awards. More than 3,600 nominations from organizations of all sizes and various industries were submitted for consideration in a wide range of categories.
  • In April 2020, Financial technology leader FIS announced that FIS Ventures, the newly created corporate venture investment division of FIS, has launched an effort to invest a target of $150 million in promising fintech startups over the next three years with a focus on emerging technologies such as artificial intelligence and machine learning, digital enablement and automation, data and analytics, security and privacy, distributed ledger technology, and financial inclusion.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

Table of Contents

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Industry Value Chain Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Bargaining Power of Suppliers
    • 4.3.2 Bargaining Power of Consumers
    • 4.3.3 Threat of New Entrants
    • 4.3.4 Threat of Substitutes
    • 4.3.5 Intensity of Competitive Rivalry
  • 4.4 Market Drivers
    • 4.4.1 Increasing Automation in the Debt Collection Process
    • 4.4.2 Outsourcing Debt Recovery to Specialized Debt Collection Agencies
  • 4.5 Market Restraints
    • 4.5.1 Inadequacy of Legacy Systems
  • 4.6 Assessment of Impact of Covid-19 on the Industry

5 MARKET SEGMENTATION

  • 5.1 Deployment Type
    • 5.1.1 On-Premise
    • 5.1.2 Cloud
  • 5.2 Organization Size
    • 5.2.1 Large Enterprises
    • 5.2.2 Small and Medium-Sized Enterprises
  • 5.3 End User
    • 5.3.1 Financial Institutions (Banks & NBFC)
    • 5.3.2 Collection Agencies
    • 5.3.3 Healthcare
    • 5.3.4 Government
    • 5.3.5 Telecom and Utilities
    • 5.3.6 Others (Real Estate, and Retail)
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Fidelity National Information Services, Inc. (FIS)
    • 6.1.2 CGI Inc.
    • 6.1.3 Fair, Isaac and Company (FICO)
    • 6.1.4 TransUnion
    • 6.1.5 Pegasystems Inc.
    • 6.1.6 Temenos AG
    • 6.1.7 Intellect Design Arena
    • 6.1.8 Nucleus Software Exports Ltd.
    • 6.1.9 Chetu
    • 6.1.10 AMEYO
    • 6.1.11 EXUS
    • 6.1.12 KuhleKT

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS