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市場調查報告書
商品編碼
1433830

服務提供平台：市場佔有率分析、產業趨勢/統計、成長預測（2024-2029）

Service Delivery Platform - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3個工作天內

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簡介目錄

2024 年服務提供平臺市場規模估計為 64.3 億美元，預計到 2029 年將達到 80.7 億美元，在預測期間（2024~2029 年）以 7.51% 的複合年增長率增長。

服務提供平台 - 市場

主要亮點

  • 為了促進營運商、服務和內容提供者以及使用者之間的服務最佳化交換，營運商解決方案、服務提供平台（SDP）提供了統一的中間點。 「加強衛生系統」（HSS）的興起趨勢正在影響全球醫學界並推動服務配送平臺市場的發展。 SDP是一個支援廣泛應用、面向多種網路、為使用者提供廣泛服務的框架。 SDP需要整合IT能力，為會話控制、服務開發、通訊協定執行、跨越技術和網路邊界提供平台。
  • 為了建立更多的實體配送平台，企業正在針對不同產業客製化服務，升級配送調度系統，並加強配送基礎設施。 2022 年，英特爾透過推出英特爾網路平台以及針對 5G 和 Edge 的新產品增強功能，維持了頂級網路晶片供應商的地位。
  • 該公司的目標是開發一個服務提供平台，使通訊業者能夠在其行動裝置上存取整合的多媒體和「Web 2.0」服務。
  • 此外，CWT 於 2023 年 6 月宣佈建立策略合作夥伴關係，將 Spotnana 的下一代旅遊即服務平台推向市場。此次合作是 CWT 策略的重要一步，該策略旨在透過 CWT 員工的力量和全面的全球方法為尋求實施開創性技術的客戶提供創新解決方案。
  • 此外，2023 年 11 月，Indosat Ooredoo Hutchison (IOH) 和 TIMWETECH 宣布成功實施 TIMWETECH 的數位服務提供平台。 DSDP 平台整合是 Indosat 合作夥伴加入的關鍵一步。這個先進的平台簡化了整合流程，顯著縮短了將服務推向市場所需的時間，並促進與各個合作夥伴的無縫協作。當與 OTT服務供應商合作時，這一點尤其有效，因為 OTT 服務供應商在通訊業的數位內容和服務領域佔據主導地位。

服務提供平台市場趨勢

平台即服務 (PaaS) 使用量的增加預計將推動市場成長

  • 集中式服務提供平台允許公司將內部和外部服務結合起來，實施扣回爭議帳款機制，並對業務部門使用的服務申請。
  • 用於客戶端設備 (CPE) 的營運商級開放原始碼中間件的開發將於 2023 年 9 月在 PRPL Summit 2023 上舉行，屆時將有來自整個行業的演講者、通訊業者和行業相關人員發表主題演講，重點討論如何增強連網家庭經驗。還可以展示創新應用。
  • 企業擴大採用雲，為服務提供平台 (SDP) 帶來了新的機會。比利時跨國通訊服務公司 BICS 於 2022 年 10 月推出了通訊即服務(CPaaS) 平台。它針對的是希望將語音、文字和 WhatsApp通訊等通訊服務無縫整合到現有工作流程中的企業。利用應用程式介面。
  • 軟體定義的資料中心利用 API主導的自動化和控制，這是提高客戶混合主機代管服務使用率和收入的關鍵因素。

預計北美將佔據重要市場佔有率

  • 聯網汽車聯網汽車在該地區越來越受歡迎，這對於提供 SDP 的公司來說是一個非常開拓的市場機會。例如，HCL Technologies 正在投資開發 AGORA，這是一個下一代服務平台，可為技術和服務供應商公司啟用、交付、集中和分發雲端和機器對機器 (M2M) 服務。 AGORA 是一個基於 SaaS 的解決方案加速器。
  • 美國正在為其基礎設施的現代化做出貢獻，並旨在透過投資資料中心來實現這一目標。例如，美國計劃斥資高達2.49億美元部署私有雲端運算服務和模組化資料中心。由於 SDP 在資料中心有廣泛的應用，此類投資可能會推動服務提供平台市場的發展。
  • 各國政府正在尋找透過虛擬助理和第三方應用程式以新的數位方式順利、有效率地為公民提供服務的選擇。這為該地區的 SDP 提供者提供了潛在的機會。例如，加拿大正在考慮使用 Alexa、Google Home 或其他平台來提供政府服務。
  • 2023 年 8 月，為客戶提供計劃管理解決方案的產業領導者之一 Rocketlane 宣布策略擴張至專業服務自動化 (PSA)。透過此次擴張，Rocketlane 將使 PS 組織實現前所未有的計劃盈利、效率和客戶滿意度。

服務提供平台產業概覽

服務提供平台市場整合了華為技術有限公司、HCL技術有限公司、富士通有限公司、SGK國際有限公司和美團點評有限公司等多家領先公司。這些公司透過不斷創新產品來獲得競爭優勢。在研發、策略合作夥伴關係和併購方面的大量投資使這些公司能夠提高盈利和市場佔有率。

  • 2023年10月－富士通為食品流通產業開發EDI通用操作平台。作為加強食品流通產業非競爭領域合作與協作的一部分，富士通建立了一個名為“EDI（電子數據交換）”的通用操作平台，以支持食品流通產業的業務標準化。 。 JII已開始經營富士通為參與該計劃的國內食品分銷公司開發的新平台。
  • 2022 年 2 月 - 德勤宣布擴展其數位服務提供平台，以幫助政府組織從雲端轉型中獲得有針對性的收益並克服多重雲端的課題。這項全面且可擴展的計畫旨在滿足各個政府機構的特定需求，包括建立具有客製化服務產品和功能的可攜式、可互通的多重雲端設定的能力。
  • 2022 年 4 月 - Quantum Corporation 宣布推出新的服務提供平台 MyQuantum。這個安全的入口網站為 Quantum 客戶提供對關鍵資源的單一登入 (SSO) 訪問，以管理支援問題、探索 Quantum 知識庫和文件、下載軟體、雲端基礎的分析(CBA) AIOps 軟體讓您能夠監控您的Quantum使用單一入口點的資產。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究成果
  • 調查先決條件
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 市場促進與市場約束因素介紹
  • 市場促進因素
    • 對資料和內容相關服務的需求不斷成長
    • 對高性能智慧型手機的需求不斷成長
    • 增加平台即服務 (PaaS) 的使用
  • 市場限制因素
    • 初始投資高

第5章市場區隔

  • 依類型
    • 軟體
    • 服務
  • 依地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 德國
      • 英國
      • 法國
      • 其他歐洲國家
    • 亞太地區
      • 中國
      • 日本
      • 印度
      • 其他亞太地區
    • 世界其他地區

第6章 競爭形勢

  • 公司簡介
    • Huawei Technologies Co. Ltd
    • HCL Technologies Ltd
    • Fujitsu Ltd
    • SGK International Inc.
    • Meituan Dianping Inc.
    • QTS Realty Trust Inc.
    • Accenture PLC
    • Telenity Inc.

第7章 投資分析

第8章 市場機會及未來趨勢

簡介目錄
Product Code: 66404

The Service Delivery Platform Market size is estimated at USD 6.43 billion in 2024, and is expected to reach USD 8.07 billion by 2029, growing at a CAGR of 7.51% during the forecast period (2024-2029).

Service Delivery Platform - Market

Key Highlights

  • To facilitate the exchange of optimized services among operators, service and content providers, and users, service delivery platforms (SDPs) - which are operator solutions - provide a unified middle ground. The rising trend of "health system strengthening" (HSS) has become influential in global health circles, boosting the service delivery platform market. SDPs are a framework that supports a wide range of applications, targets different networks, and offers users extensive services. To provide a platform for session control, service development, protocol execution, and technology and network boundary crossing, SDPs require the integration of IT capabilities.
  • To establish more physical delivery platforms, companies are customizing services for different industries, upgrading the delivery dispatch system, and enhancing delivery infrastructure. In 2022, Intel maintained its position as the top network silicon vendor by introducing the Intel Network Platform, as well as new product enhancements for 5G and Edge.
  • Companies are aiming to develop a service delivery platform that allows telecom operators to access convergent, multimedia, and "Web 2.0" services on their mobile devices
  • Furthermore, In June 2023, CWT announced a strategic partnership to provide Spotnana's next-generation Travel-as-a-Service platform to the market. This collaboration is an important step in CWT's strategy to bring innovative solutions to customers looking to deploy pioneering technology, driven by the strength of CWT's people and holistic, global approach.
  • Moreover, in November 2023, Indosat Ooredoo Hutchison (IOH) and TIMWETECH announced the successful deployment of TIMWETECH's Digital Service Delivery Platform. Integrating the DSDP platform is a significant step for Indosat's partner onboarding. This advanced platform facilitates integration processes, significantly reducing the time required to bring services to the market and fostering smooth collaboration with various partners. It is especially effective in engaging with OTT service providers, who dominate the telco industry's digital content and service sector.

Service Delivery Platform Market Trends

Increasing Use of Platform-as-a-service (PaaS) is Expected to Drive the Market Growth

  • A centralized service delivery platform allows enterprises to combine internal and external services and implement a chargeback mechanism, enabling them to charge business units for the services they use.
  • In September 2023, The prpl Summit 2023 would focus on how developments in carrier-grade, open-source middleware for customer premises equipment (CPE) would enhance the connected home experience by featuring speakers from across the industry, keynotes from operators and industry stakeholders, and innovative application demonstrations.
  • The rise in cloud adoption by companies presents new opportunities for the Service Delivery Platform (SDP). In October 2022, BICS, a Belgian multinational telecom services firm, launched its Communications Platform as a Service (CPaaS) platform, which is aimed at businesses that want to seamlessly integrate communication services like voice, text, and WhatsApp messaging into their existing workflows by utilizing Application Programming Interfaces.
  • Software-defined data centers are taking advantage of API-driven automation and control, which is a significant factor contributing to the increased usage and sales of hybrid colocation services among customers.

North America is Expected to Hold Significant Market Share

  • With connected cars gaining popularity in the region, they present a very lucrative opportunity for the SDP offering companies to tap the market. For instance, HCL Technologies has invested in developing AGORA, a next-generation services platform that allows, provides, aggregates, and distributes cloud and Machine to Machine (M2M) services for technology and service provider firms. AGORA is a SaaS-based solution accelerator.
  • The United States was instrumental in modernizing its infrastructure, and the country aims to achieve this by investing in data centers. For instance, the US Army is planning to spend up to USD 249 million to deploy private cloud computing services and modular data centers. As SDP has a great application in the data centers, such investments may, in turn, boost the service delivery platform market.
  • The governments are looking for options to ensure smooth and efficient service delivery to the public in new digital ways, either through virtual assistants or third-party applications. This offers a potential opportunity for the SDP offering firms in the region. For instance, Canada is looking to explore its government service delivery with Alexa, Google Home, or any other platforms.
  • In August 2023, Rocketlane, one of the industry leaders in customer-facing project management solutions, announced its strategic expansion into Professional Services automation (PSA). With this foray, Rocketlane empowers PS organizations to achieve unprecedented project profitability, efficiency, and client satisfaction.

Service Delivery Platform Industry Overview

The service delivery platform market is consolidated with several major players, such as Huawei Technologies Co. Ltd, HCL Technologies Ltd, Fujitsu Ltd, SGK International Inc., and Meituan Dianping Inc. These players have gained a competitive advantage by continuously innovating their products. Significant investments in research and development, strategic partnerships, and mergers and acquisitions have enabled these companies to increase their profitability and market share.

  • October 2023 - Fujitsu develops EDI shared operating platform for the food distribution industry. As part of this initiative that focuses on improving cooperation and collaboration in non-competitive areas in the food distribution industry, Fujitsu constructed an Electronic Data Interchange (EDI) shared operating platform to support food distributors in standardizing operations. JII started operations of the new platform developed by Fujitsu for food distribution companies in Japan participating in the initiative.
  • February 2022 - Deloitte announced the expansion of its digital service delivery platform to assist government agencies in gaining targeted advantages from cloud transformation and navigating multi-cloud difficulties. This comprehensive and scalable plan is designed to meet the specific demands of various government entities, including the ability to build portable, interoperable multi-cloud setups with customized service offers and capabilities.
  • April 2022 - Quantum Corporation announced the launch of its new service delivery platform, MyQuantum. This secure web portal provides Quantum clients with single sign-on (SSO) access to key resources, enabling them to manage support issues, explore the Quantum knowledge base and documentation, download software, and monitor their Quantum assets using Cloud-Based Analytics (CBA) AIOps software from a single point of entry.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Introduction to Market Drivers and Restraints
  • 4.3 Market Drivers
    • 4.3.1 Rise in Demand for Data and Content-related Services
    • 4.3.2 Rising Demand for High Performance Smartphones
    • 4.3.3 Increasing Use of Platform-as-a-service (PaaS)
  • 4.4 Market Restraints
    • 4.4.1 High Initial Investments

5 MARKET SEGMENTATION

  • 5.1 By Type
    • 5.1.1 Software
    • 5.1.2 Services
  • 5.2 Geography
    • 5.2.1 North America
      • 5.2.1.1 United States
      • 5.2.1.2 Canada
    • 5.2.2 Europe
      • 5.2.2.1 Germany
      • 5.2.2.2 United Kingdom
      • 5.2.2.3 France
      • 5.2.2.4 Rest of the Europe
    • 5.2.3 Asia-Pacific
      • 5.2.3.1 China
      • 5.2.3.2 Japan
      • 5.2.3.3 India
      • 5.2.3.4 Rest of Asia-Pacific
    • 5.2.4 Rest of the World

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Huawei Technologies Co. Ltd
    • 6.1.2 HCL Technologies Ltd
    • 6.1.3 Fujitsu Ltd
    • 6.1.4 SGK International Inc.
    • 6.1.5 Meituan Dianping Inc.
    • 6.1.6 QTS Realty Trust Inc.
    • 6.1.7 Accenture PLC
    • 6.1.8 Telenity Inc.

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS