BPaaS(Business Process as a Service)的全球市場 - 成長,趨勢,預測(2019年∼2024年)

Business-Process-as-a-Service Market - Growth, Trends, and Forecast (2020 - 2025)

出版商 Mordor Intelligence LLP 商品編碼 659307
出版日期 內容資訊 英文 120 Pages
商品交期: 2-3個工作天內
BPaaS(Business Process as a Service)的全球市場 - 成長,趨勢,預測(2019年∼2024年) Business-Process-as-a-Service Market - Growth, Trends, and Forecast (2020 - 2025)
出版日期: 2020年01月01日內容資訊: 英文 120 Pages

全球BPaaS(Business Process as a Service)市場在2018年估算為58億9,000萬美元,在2019年∼2024年間預測將以22.91%的年複合成長率發展,到2024年成長到202億2,000萬美元。

本報告提供全球BPaaS(Business Process as a Service)市場調查,市場概要,各流程、組織規模、終端用戶產業、地區的市場規模的變化與預測,市場成長要素及阻礙因素分析,市場機會,競爭情形,主要企業野地簡介等全面性資訊。


第1章 簡介

  • 調查成果
  • 調查的前提條件
  • 調查範圍

第2章 調查方法

第3章 摘要整理

第4章 市場動態

  • 市場概況
  • 成長要素及阻礙因素分析
  • 市場成長要素
    • 對雲端服務和標準的運用流程的需求增加
    • 對削減運用成本和提高生產率的需求高漲
  • 市場阻礙因素
    • 資料安全和隱私的問題
  • 波特的五力分析
    • 買方議價能力
    • 供給企業談判力
    • 新加入業者的威脅
    • 替代品的威脅
    • 競爭企業間的敵對關係

第5章 市場區隔

  • 各流程
    • 人力資源管理
    • 會計、財務
    • 銷售、行銷
    • 供應鏈管理
    • 其他
  • 各組織規模
    • 中小企業
    • 大企業
  • 各終端用戶產業
    • 政府、防衛
    • 銀行、金融服務、保險
    • IT、通訊
    • 醫療保健
    • 零售
    • 製造
    • 其他
  • 各地區
    • 北美
    • 歐洲
    • 亞太地區
    • 中南美
    • 中東、非洲

第6章 競爭情形

  • 企業簡介
    • SAP SE
    • IBM Corporation
    • OpenText Corporation
    • Pegasystems Inc.
    • Software AG
    • Tibco Software Inc.
    • 富士通
    • Oracle Corporation
    • Cognizant Technology Solutions Corporation
    • Capgemini SE

第7章 投資分析

第8章 市場機會及未來趨勢


Product Code: 48175

Market Overview

The business-process-as-a-service market was valued at USD 7.24 billion in 2019, and it is expected to reach USD 24.85 billion by 2025 at a CAGR of 22.91% during the forecast period (2020- - 2025). The increasing integration of robotic process automation (RPA) and the Internet of Things (IoT), with BPaaS, is a trend that aids in the growth of the market.

  • Business-process-as-a-service (BPaaS) has primarily risen as a cost-effective alternative for businesses, basically to optimize their services and focus on their core competencies, while outsourcing other functions like finance and accounting, supply chain management, and other commodity services.
  • The demand for business process management is increasing at a robust rate across the world, due to the emergence of advanced technologies, such as artificial intelligence, machine learning, and other intelligence solutions.
  • BPaaS delivery model presents significantly greater utility through the vertical integration of technology infrastructure, proprietary software applications, and people for the business-process services delivery.
  • Businesses can eliminate the need for multiple vendor relationships to work for the company, which reduces the switching costs across the delivery life cycle and helps in realizing the value drivers of economies of scale and scope.

Scope of the Report

Business-process-as-a-service (BPaaS) is a term defined for a specific type of web-delivered or cloud hosting solutions that benefits an enterprise by assisting with business operations. BPaaS basically means that the business process is being automated through a remote delivery model.

Key Market Trends

Reduction of Operational Costs and Productivity Improvement to Drive the Market

  • Business-process-as-a-service (BPaaS) provides executable business processes to the clients over the internet, because of which it is increasingly being adopted by companies across the globe.
  • BPaaS presents the opportunity to use cloud software on a pay-per-use model to an enterprise, instead of having to invest in costly hardware and incur maintenance cost, which decreases the overall operational costs significantly when compared to the conventional methods.
  • Companies have also deployed BPaaS solution because of its increased mobility, as a company can access the solution from any geographical location.
  • This solution provides enterprises with the opportunity to grow and expand at a much faster rate without incurring considerable infrastructural costs while improving the productivity of the enterprise.
  • With the rapidly growing market for business process management and also the companies around the globe constantly improving their IT infrastructures, it is expected that these factors will boost the demand for BPaaS market.

North America Occupies the Largest Market Share

  • The North American region is expected to occupy the largest market share in the forecast period, as several end-user organizations (both small and large-scale) are skewing towards the usage of technology to optimize business processes.
  • Moreover, there is an effort to build a cost-effective infrastructure and also increase the flexibility of the systems to comply with the modern business environment. This coupled with the increased adoption of BPaaS solutions in industries, such as healthcare, telecom, BFSI, transportation and logistics, retail, and utilities, are driving the market growth in the region.
  • Small businesses are considered to be the backbone of the US economy, as they have created around two-thirds of new jobs over recent times. Owing to the stronger sales growth, improved profitability, and positive hiring trends, the SMEs are expected to increase during the forecast period, thereby, directly pushing the BPaaS market forward.

Competitive Landscape

The business-process-as-a-service market is highly competitive with the presence of many small and large players. The market appears to be mildly concentrated and the key strategies adopted by the major players are product innovation and mergers and acquisition to expand their reach and stay ahead of the competition. Some of the major players are SAP SE, IBM Corporation, Oracle Corporation among others.

  • March 2018 - IBM carried out innovations in its product portfolio, by adding a cloud private data, which is designed to help organizations utilize the data science and machine learning techniques, to generate valuable insights from data.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • Report customization as per the client's requirements
  • 3 months of analyst support

Table of Contents


  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study




  • 4.1 Market Overview
  • 4.2 Introduction to Market Drivers and Restraints
  • 4.3 Market Drivers
    • 4.3.1 Growing Demand for Cloud Services and Standard Operating Processes
    • 4.3.2 Rising Need for the Reduction of Operational Costs and Improvement of Productivity
  • 4.4 Market Restraints
    • 4.4.1 Data Security and Privacy Concerns
  • 4.5 Industry Attractiveness - Porter's Five Force Analysis
    • 4.5.1 Threat of New Entrants
    • 4.5.2 Bargaining Power of Buyers/Consumers
    • 4.5.3 Bargaining Power of Suppliers
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry


  • 5.1 By Process
    • 5.1.1 Human Resource Management
    • 5.1.2 Accounting and Finance
    • 5.1.3 Sales and Marketing
    • 5.1.4 Supply Chain Management
    • 5.1.5 Other Processes
  • 5.2 By Size of Organization
    • 5.2.1 Small and Medium Organizations
    • 5.2.2 Large Organizations
  • 5.3 By End-user Industry
    • 5.3.1 Government and Defense
    • 5.3.2 BFSI
    • 5.3.3 IT and Telecommunication
    • 5.3.4 Healthcare
    • 5.3.5 Retail
    • 5.3.6 Manufacturing
    • 5.3.7 Other End-user Industries
  • 5.4 Geography
    • 5.4.1 North America
      • United States
      • Canada
    • 5.4.2 Europe
      • United Kingdom
      • Germany
      • France
      • Rest of Europe
    • 5.4.3 Asia-Pacific
      • China
      • India
      • Japan
      • Rest of Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle East & Africa


  • 6.1 Company Profiles
    • 6.1.1 SAP SE
    • 6.1.2 IBM Corporation
    • 6.1.3 OpenText Corporation
    • 6.1.4 Pegasystems Inc.
    • 6.1.5 Software AG
    • 6.1.6 Tibco Software Inc.
    • 6.1.7 Fujitsu Ltd
    • 6.1.8 Oracle Corporation
    • 6.1.9 Cognizant Technology Solutions Corporation
    • 6.1.10 Capgemini SE