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市場調查報告書

全球資訊站市場:各類型(ATM、銷售機、票務機)、終端用戶產業(醫療、零售、銀行、金融服務)、地區 - 成長,趨勢,預測(2018年∼2023年)

Kiosk Market - Growth, Trends, and Forecast (2020 - 2025)

出版商 Mordor Intelligence LLP 商品編碼 646755
出版日期 內容資訊 英文 120 Pages
商品交期: 2-3個工作天內
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全球資訊站市場:各類型(ATM、銷售機、票務機)、終端用戶產業(醫療、零售、銀行、金融服務)、地區 - 成長,趨勢,預測(2018年∼2023年) Kiosk Market - Growth, Trends, and Forecast (2020 - 2025)
出版日期: 2020年01月01日內容資訊: 英文 120 Pages
簡介

全球資訊站市場,預計從2018年到2023年的調查期間以10.2%的年複合成長率發展。

本報告提供全球資訊站市場調查,市場概要,各類型、終端用戶產業、地區的市場趨勢,市場規模的變化與預測,成長要素及阻礙因素分析,競爭情形,主要企業的簡介等系統性資訊。

目錄

第1章 簡介

  • 調查的成果
  • 市場定義
  • 調查的前提條件

第2章 調查方法

第3章 摘要整理

第4章 市場分析

  • 市場概況
  • 波特的五力分析
    • 買方議價能力
    • 供給企業談判力
    • 新加入業者的威脅
    • 替代品的威脅
    • 競爭企業間的敵對關係
  • 供應鏈分析
  • 成長要素
    • 亞太地區地位的ATM安裝數的增加
  • 阻礙因素
    • 系統的實行和維護相關成本高

第5章 全球資訊站市場:各市場區隔

  • 各類型
    • ATM
    • 自動販賣機
    • 票務機
    • 醫療用資訊站
    • 賭場
    • 資訊資訊站
    • 其他
  • 各終端用戶
    • 銀行、金融服務
    • 醫療
    • 零售
    • 飯店
    • 交通
    • 其他
  • 各地區
    • 北美
    • 歐洲
    • 亞太地區
    • 南美
    • 中東、非洲

第6章 主要企業的簡介

  • Guangzhou LiQi Intelligent Technology Co.
  • IER SAS
  • KINGLEADER Technology Company
  • KIOSK Information Systems
  • NCR Corporation
  • NEXCOM International Co., Ltd
  • Samsung Electronics
  • Shenzhen Hunghui IT Co., Ltd
  • Shenzhen Lean Kiosk System Co., Ltd
  • Slabb, Inc.
  • SZZT Electronics Co., Ltd

第7章 投資分析

第8章 市場未來展望

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目錄
Product Code: 56190

Market Overview

The Kiosk Market was valued at USD 19.06 billion in 2019 and is expected to reach USD 39.22 billion by 2025, at a CAGR of 12.78% over the forecast period 2020 - 2025. Kiosk systems are increasingly being employed across many industries to streamline processes and provide better operational flexibility. Major players across various industries are increasingly investing in kiosks, as technological advancements and the integration of more advanced software is allowing for a more interactive and intuitive experience for consumers, which is set to boost the adoption of kiosks across the globe.

  • Kiosks streamline the customer interaction process and create a real-time interaction between kiosks and users. The enhancement of customer experience is a key factor in boosting the growth of the market. Moreover, kiosks are playing a major role in increasing sales across a wide range of industries. As a result, most businesses are expected to incorporate kiosk marketing as a key strategy to increase their profits.
  • Kiosks are an excellent platform for improving the consumer experience. It appeals to tech-savvy and digitally inclined consumers that help in improving the efficiency of operations for the services industry. These factors are critical drivers for the increased adoption of kiosks at facilities where routine transactions and responding to the usual consumer questions can be tackled more effectively with the help of self-sustainable machine interfaces. Organizations have able to reduce costs enormously by replacing the workforce with kiosks.
  • However, increasing security concerns could hinder the growth of the market. Instances like the recent ransomware attack, WannaCry, has made consumers wary of vulnerabilities in the existing infrastructure. This coupled with the high initial investment required, and maintenance costs of kiosks could challenge the growth of the market.

Scope of the Report

A kiosk is a physical unit that provides a service and displays information. Kiosks may be either unmanned or manned (either digital or non-digital). Kiosks are majorly installed at locations with the high movement of peoples. For instance, in a shopping mall, unmanned kiosks are installed near the entrance to guide people with the promotional offer information and also provide them directions. Kiosks that offer customers a variety of self-service features are gaining full acceptance at hotel check-ins, retail sales check-outs, etc.

Key Market Trends

Vending Kiosks to Hold a Significant Market Share

  • While traditional vending machines represent a mature industry with sluggish growth rate, the high-tech kiosks are expected to have a prosperous forecast period. Owing to the flexibility and space constraints, vending kiosks provide competition to the existing small and medium scale convenience stores and stands selling food and beverage.
  • Food and drinks contribute to the major share of the vending machines, followed by DVD rentals, which require the presence of manual labor in the kiosk to interact with the consumer. The growth of the DVD rentals has slowed down significantly, due to the emergence of online streaming services. The increase in product offerings in vending machines and a rise in the number of beverage manufacturers selling their products through exclusive smart vending machines are crucial for the growth of intelligent vending machine market.
  • Large beverage manufacturers such as Coca-Cola and PepsiCo use their smart vending machine to sell their exclusive product lines. Rising consumption of cold beverages trend is expected to aid market growth.
  • Japan, the most densely populated country with 127 million people is the leading market in the vending machine worldwide, it has a 5.52 million vending machine installed. Lack of crime rate, the rising cost of labor, cash-based society and fascination towards automation has boosted the market of the vending machine in Japan.
  • Moreover, Japan is home to major beverage companies, including Suntory, Itoen, Kirin, Itoen, Calpis, and many more. Beverage companies need places to sell their beverages. Vending machines are a convenient and easy way for them to do that. This is the reason why the beverages have the highest number of vending MACHINE installed.

Asia-Pacific to Have Fastest Growth Rate

  • In the Asia Pacific region, the primary application of kiosk is in banking and financial industries, food and beverages store and convenience store.
  • Owing to technological advancement and new business model, countries such as China, India, Japan, Australia, Singapore are adapting to self-service technology. Moreover, an increase in services such as ATMs, self ticketing, food and beverages vending machine as well as growing retail industries and changing lifestyle of the people are aiding growth for the market in this region.
  • Moreover, growing tourism in Asian countries is also driving the demand for a kiosk in the Asia Pacific region. For instance, according to travel China guide, China accounts for more than 141.2 million tourists trips for the year 2017, with revenue of CNY 5.97 trillion from the tourism sector.
  • Due to this, many retailers and other service providers in places with a high concentration of tourists are increasingly employing kiosk systems, which eliminate the communication barrier and provide easy services for the tourists. Tourists visiting the country are also preferring these systems as they offer familiar operations and are easy to use.

Competitive Landscape

The kiosk market is highly fragmented due to the players included across the value chain of the kiosk market include hardware vendors and software and solution vendors. In order to minimize overhead expense and improve economies of scale, the solution providers have begun manufacturing hardware. Moreover, the market is highly competitive and technology driven. The market also includes a large number of small players accounting for little market share individually. Some of the key players in the market include Samsung Electronics, NCR Corporation, Nexcom International Co.Ltd, KIOSK Information Systems, SZZT Electronics Co.Ltd, Shenzhen Hunghui IT Co.Ltd, IER SAS, and Slabb Inc., among others.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • Report customization as per the client's requirements
  • 3 months of analyst support

Table of Contents

1 INTRODUCTION

  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Force Analysis
    • 4.2.1 Threat of New Entrants
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Bargaining Power of Suppliers
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Supply Chain Analysis
  • 4.4 Market Drivers
    • 4.4.1 Growing Number of ATMs & Kiosk across Asia-Pacific
  • 4.5 Market Restraints
    • 4.5.1 High Cost Associated with Installation and Maintenance of the Systems

5 MARKET SEGMENTATION

  • 5.1 By Type
    • 5.1.1 Banking
    • 5.1.2 Vending Kiosks
    • 5.1.3 Ticketing
    • 5.1.4 Patient Interactive
    • 5.1.5 Casino
    • 5.1.6 Information
    • 5.1.7 Other Types
  • 5.2 By End-user Vertical
    • 5.2.1 Banking & Financial Services
    • 5.2.2 Healthcare
    • 5.2.3 Retail
    • 5.2.4 Hospitality
    • 5.2.5 Transportation
    • 5.2.6 Other End-user Verticals
  • 5.3 Geography
    • 5.3.1 North America
      • 5.3.1.1 United States
      • 5.3.1.2 Canada
    • 5.3.2 Europe
      • 5.3.2.1 United Kingdom
      • 5.3.2.2 Germany
      • 5.3.2.3 France
      • 5.3.2.4 Rest of Europe
    • 5.3.3 Asia-Pacific
      • 5.3.3.1 China
      • 5.3.3.2 India
      • 5.3.3.3 Japan
      • 5.3.3.4 Rest of Asia-Pacific
    • 5.3.4 Latin America
    • 5.3.5 Middle East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Samsung Electronics
    • 6.1.2 NCR Corporation
    • 6.1.3 IER SAS
    • 6.1.4 KIOSK Information Systems
    • 6.1.5 Nexcom International Co. Ltd
    • 6.1.6 Slabb Inc.
    • 6.1.7 Shenzhen Hunghui IT Co. Ltd
    • 6.1.8 SZZT Electronics Co. Ltd
    • 6.1.9 Guangzhou LiQi Intelligent Technology Co.

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS

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