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1403843

管理資訊服務：市場佔有率分析、產業趨勢與統計、2024年至2029年的成長預測

Managed Information Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2024 - 2029
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

管理資訊服務市場規模預計到 2024 年為 3,055.7 億美元，預計到 2029 年將達到 6,324.2 億美元，在預測期內（2024-2029 年）複合年成長率為 15.66%。

管理資訊服務-市場-IMG1

滿足企業需求的 MSP 正在降低成本並提高效率。隨著越來越多的企業將更多業務轉移到線上，他們需要更快、更安全、更互聯、更可靠的網路。企業採用雲端正在使市場受益。

主要亮點

  • 世界各國政府正在推出有關人性化的人工智慧的各種法規。 2022 年 6 月，加拿大將提案《人工智慧和資料法案》(AIDA)，該法案將要求對高影響力人工智慧系統進行風險管理和資訊。這些措施為託管服務提供者創造了新的機會，並促進業務的進一步發展。
  • 日本政府將投資 63 萬美元用於衛生和兒童保育部 (MoHCC) 與世界衛生組織 (WHO) 之間的聯合計劃。該計劃將為馬尼卡蘭省和北馬塔貝萊蘭省提供安全、及時和負擔得起的手術、產科和麻醉 (SOA) 護理服務。此外，它將加強該國的健康管理資訊系統（HMIS）並實現有效的決策。
  • COVID-19疫情影響了各個行業，經濟成長因各種生產途徑的暫停而放緩。然而，相反，IT產業完全沒有受到其他產業停工的影響。隨著企業轉向在家工作工作網路來維持業務，IT 解決方案變得越來越重要。這也增加了管理資訊服務市場的需求。
  • 資訊管理對於任何組織的成功至關重要，並且需要對這些流程進行適當的投資。公司內部生產的系統具有內部成本估算，而市場上可用的系統具有不同的定價和功能。如果客戶不願意適當支出，那麼為這些託管服務軟體制定預算可能會很困難。

管理資訊服務市場的趨勢

資料備份與復原佔據市場主導地位

  • 本地資料儲存可能非常昂貴，並且需要新的硬體，例如伺服器和數據機。透過與 MSP 合作，公司可以將 IT業務委託給專業團隊，使他們能夠專注於核心業務。透過託管備份，您的 MSP 可以主動監控您的設施、資料中心和雲端存儲，以確保一切順利運作。
  • 根據埃森哲的研究，68% 的企業領導者認為網路安全風險正在增加。託管備份可保護資料免受常見網路威脅，因此，如果您的系統受到威脅，您無需在忙於恢復遺失或被盜的檔案時暫停業務。例如，如果您組織的文件因勒索軟體攻擊而被盜並被鎖定，您可以使用 MSP 的備份資料快速恢復業務，而不是支付贖金或嘗試在沒有資料的情況下照常營業。您可以重新啟動。
  • 醫療保健和金融業是駭客的主要目標。 84% 的醫院和醫療中心使用雲端服務來實現備份、分析和災害復原功能，76% 的醫療服務供應商已將其現有IT基礎設施遷移到雲端。
  • 2023 年 3 月 - 醫療解決方案公司 Advantus 與 GE Health Care (GEHC) 合作，為衛生系統和供應商提供福利。 GEHC 管理醫療機構內的全套醫療設備，包括持續維護、召回監控和回應、消毒和分配。這降低了成本並提高了生產力。該計劃還提供 GE Medical 的即時定位系統技術，幫助醫療保健提供者定位設備，這樣他們就可以花更少的時間尋找醫療設備，而將更多的時間花在患者身上。追蹤並精確定位您的位置。
管理資訊服務-市場-IMG2

亞太地區將經歷最高的成長

  • 中國企業正用數位平台取代官僚作風，讓前端員工可以直接存取所需的工具和資源。該平台集中了標準服務、資訊和功能，以支援分散的決策。例如，在韓都集團，數位平台使用雲端基礎的供應鏈管理軟體將自主團隊與內部和外部工廠連接起來。該平台將使外部合作夥伴能夠按需為 HStyle 生產商品，並使 HStyle 能夠為其他客戶提供服務。
  • 2023 年 3 月 - Menzies Aviation 利用 Wipro 開發的新產品轉變其航空貨運管理服務。該產品透過增強的自動化有助於提高業務效率、員工體驗和客戶服務。該產品將在包括澳門在內的中國五個地區推出。
  • 2023 年 3 月 - 印度的 Lal PathLabs 博士委託Kyndryl 管理IT基礎設施堆疊，包括其本地 IT 環境和跨越多個超大規模雲端服務供應商的雲端基礎設施。採用這項服務後，Lal PathLabs 博士專注於提高客戶滿意度，同時將客服中心的工作負載高峰減少兩位數百分比。
  • 2022 年 3 月 - 瑞穗金融集團與 Google 合作，加速零售銀行服務的數位化。由此，瑞穗金融集團分析資料並提供有關銀行應用程式和分店中客戶交易的見解。

管理資訊服務產業概述

管理資訊服務市場高度整合，並由著名的管理資訊服務提供者主導。這些 MSP 與多家公司簽訂契約，提供資訊技術軟體和服務。隨著企業向數位技術轉型，MSP 變得更加普遍。在此領域提供服務的重要 MSP 包括 Accenture、DELL Technologies、Fujitsu、Cisco Systems Inc 和 Microsoft。

2023年3月，總部位於印尼的Indosat Ooredoo Hutchison與Tech Mahindra簽署了IT服務合約。 Indosat 目前的功能將轉變為新時代的數位優先平台，從單一觀點提供整個 IT 堆疊的無縫可見性和託管服務。 Indosat 目前為 1.022 億行動電話用戶提供服務。這項合作關係使 Indosat 有機會透過 IT 託管服務發展其企業業務。

2023 年 3 月，管理平台 Vanta 宣布了託管服務提供者計劃，該計劃為託管服務提供者提供安全監控和自動合規性。該計劃具有多租戶管理主機、世界一流的合作夥伴支援和靈活的收費整合。我們擁有一支敬業的專家團隊，並提供精心挑選的資源、培訓計劃等，以確保我們的合作夥伴取得成功。

2022 年 11 月，Entech MSP 從 Prospect Partners 籌集私募股權資金，以支持其服務的進一步擴展。透過這筆資金籌措，Entech 將收購多個位於佛羅裡達州的 MSP，並建立全州範圍的託管服務。

其他福利：

  • Excel 格式的市場預測 (ME) 表
  • 3 個月的分析師支持

目錄

第1章簡介

  • 調查先決條件
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 市場促進因素
    • 中小企業IT預算有限導致IT基礎設施外包
  • 市場抑制因素
    • 缺乏熟練的專業人員
  • 產業吸引力－波特五力分析
    • 新進入者的威脅
    • 買家/消費者的議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭公司之間敵對關係的強度

第5章市場區隔

  • 按功能分類
    • 資料備份與復原
    • 網路監控與安全
    • 人力資源
    • 系統管理
  • 依實施型態
    • 本地
    • 雲
  • 按行業分類
    • 通訊/IT
    • BFSI
    • 零售
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 英國
      • 德國
      • 法國
      • 歐洲其他地區
    • 亞太地區
      • 中國
      • 日本
      • 澳洲
      • 其他亞太地區
    • 拉丁美洲
      • 墨西哥
      • 巴西
      • 其他拉丁美洲
    • 中東/非洲
      • 阿拉伯聯合大公國
      • 南非
      • 中東和非洲其他地區

第6章競爭形勢

  • 公司簡介
    • Fujitsu Ltd
    • Cisco Systems Inc.
    • IBM Corporation
    • Hewlett-Packard Enterprise
    • Microsoft Corporation
    • Dell Technologies Inc.
    • Nokia Solutions and Networks
    • Accenture PLC
    • Rackspace Inc.
    • Tata Consultancy Services Limited
    • Wipro Ltd
    • Deutsche Telekom AG

第7章 投資分析

第8章 市場機會及未來趨勢

簡介目錄
Product Code: 51713
Managed Information Services - Market - IMG1

The Managed Information Services Market size is estimated at USD 305.57 billion in 2024, and is expected to reach USD 632.42 billion by 2029, growing at a CAGR of 15.66% during the forecast period (2024-2029).

Servicing the needs of companies, MSPs are cutting costs and increasing efficiency. As more and more companies move the bulk of their operations online, businesses are looking for their networks to be fast, secure, connected, and reliable. The adoption of cloud by businesses has been a boon to the market.

Key Highlights

  • Governments around the world are introducing various regulations for human-centric AI. In June 2022, Canada proposed the Artificial Intelligence and Data Act (AIDA), in which risk management and information disclosure regarding high-impact AI systems will be mandatory. These initiatives will generate new opportunities for managed service providers and help them further flourish their businesses.
  • The Government of Japan plans to invest 0.63 million USD towards a joint project between the Ministry of Health and Child Care (MoHCC) and WHO (World Health Organisation). This project will provide safe, timely, affordable Surgical, Obstetric, and Anaesthesia (SOA) care services in Manicaland and Matabeleland North Provinces. Further, it will strengthen the national Health Management Information Systems (HMIS) to allow effective decision-making.
  • The COVID-19 outbreak impacted various industries, and the economy's growth slowed down due to the shutdown of different production channels. But on the contrary, the IT sector was not completely affected negatively by the lockdowns that hampered other industries. The importance of IT solutions increased as firms turned to work-from-home networks to maintain their operations. This also increased the demand for Managed Information Services Market.
  • Information management is critical to every organization's success and requires proper investment in these processes. Systems produced internally by the company will have their internal cost estimation, and systems available on the market will have different pricing and capabilities. Budgeting decisions for these managed services software can be challenging if clients are unwilling to spend appropriately.

Managed Information Services Market Trends

Data Backup and Recovery to Dominate the Market

  • On-premises data storage can become expensive, requiring new hardware like servers, modems, etc. By partnering with an MSP, the companies can focus on core business needs as they outsource their IT tasks to this dedicated team. With managed backup, an MSP proactively monitors facilities, data centers, and cloud storage to ensure everything runs smoothly.
  • According to a study by Accenture, 68% of business leaders feel their cybersecurity risks are increasing. Managed backup protects data from common cyber threats so that companies don't have to pause operations while scrambling to recover lost or stolen files if systems are infiltrated. For instance, if an organization's files are stolen and locked in a ransomware attack, they can quickly resume business operations using MSP's backup data instead of paying the ransom or trying to continue business as usual without data.
  • The healthcare and finance industries are the primary targets of hackers. 84% of hospitals and healthcare centers use cloud service for backup, analytics, and disaster recovery functions, and 76% of healthcare service providers are moving their existing IT infrastructure to the cloud.
  • March 2023 - Healthcare solutions company Advantus partnered with GE Health Care (GEHC) to deliver benefits to health systems and suppliers. GEHC will manage complete medical equipment in a healthcare facility - including ongoing maintenance, monitoring for and addressing recalls, disinfection, and distribution. This will help reduce costs and improve productivity. The program will also offer GE HealthCare's real-time location system technology that tracks and locates a provider's equipment so caregivers can spend less time searching for equipment and more time with patients.
Managed Information Services - Market - IMG2

Asia-Pacific to Witness the Highest Growth

  • Chinese businesses are adopting digital platforms to replace bureaucracy and give front-end staff direct access to the required tools and resources. That platform centralizes standard services, information, and capabilities to support decentralized decision-making. For instance, at Handu Group, a digital platform connects autonomous teams to internal and external factories using cloud-based supply-chain-management software. The platform allows external partners to produce goods on a requirement basis for HStyle but frees them up to serve other customers.
  • March 2023 - Menzies Aviation will use a new product developed by Wipro to transform its air cargo management services. This will help the aviation leader to improve business efficiencies, employee experience, and customer service through increased automation. The product will be rolled out in 5 locations, including Macau in China.
  • March 2023 - In India, Dr. Lal PathLabs appointed Kyndryl to manage its IT infrastructure stack, including the on-premises IT environment and cloud infrastructure across multiple hyper-scale cloud service providers. After adopting this service, Dr. Lal PathLabs concentrated on raising customer satisfaction while lowering call center workload spikes by a double-digit percentage.
  • March 2022 - Mizuho Financial Group, a Japanese firm, partnered up with Google to expedite the digitization of its retail banking services, thereby leaving behind the computer system difficulties that plagued it for months. This will provide insights to the finance company to analyze data about customer transactions conducted on its banking apps and at retail branches.

Managed Information Services Industry Overview

The managed information services market is highly consolidated and dominated by prominent managed information service providers. These MSPs sign contracts with various companies to help them with information technology software and services. As businesses shift to digital technologies, these MSPs have a wider scope of expansion. Some significant MSPs offering their services in this sector include Accenture, DELL Technologies Fujitsu, Cisco Systems Inc, Microsoft, and so on.

In March 2023, Indonesia-based Indosat Ooredoo Hutchison signed a contract with Tech Mahindra for IT services. Indosat current functionalities will be transformed into a new-age digital-first platform that enables seamless visibility and managed services across its entire IT stack from a single viewpoint. Indosat presently serves 102.2 million mobile subscribers. Through this partnership, Indosat will get the chance to grow its enterprise business along with IT-managed services.

In March 2023, Vanta, the management platform, introduced the Managed Service Provider Program, which offers security monitoring and automated compliance for managed service providers. The program features a multi-tenant management console, world-class partner support, and flexible billing integration. A dedicated team of experts has been formed to ensure partner success, including curated resources and training programs.

In November 2022, to help expand its services further, Entech MSP took private equity funding from Prospect Partners. The funding will allow Entech to acquire several Florida-based MSPs to build a state-wide managed services practice.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Limited IT Budget of SMEs Leads to Outsourcing of IT Infrastructure
  • 4.3 Market Restraints
    • 4.3.1 Lack of Skilled Professionals
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

  • 5.1 By Function
    • 5.1.1 Data Backup and Recovery
    • 5.1.2 Network Monitoring and Security
    • 5.1.3 Human Resource
    • 5.1.4 System Management
  • 5.2 By Deployment Mode
    • 5.2.1 On-premise
    • 5.2.2 Cloud
  • 5.3 By End-user Vertical
    • 5.3.1 Telecommunication and IT
    • 5.3.2 BFSI
    • 5.3.3 Retail
  • 5.4 Geography
    • 5.4.1 North America
      • 5.4.1.1 United States
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 United Kingdom
      • 5.4.2.2 Germany
      • 5.4.2.3 France
      • 5.4.2.4 Rest of Europe
    • 5.4.3 Asia-Pacific
      • 5.4.3.1 China
      • 5.4.3.2 Japan
      • 5.4.3.3 Australia
      • 5.4.3.4 Rest of Asia-Pacific
    • 5.4.4 Latin America
      • 5.4.4.1 Mexico
      • 5.4.4.2 Brazil
      • 5.4.4.3 Rest of Latin America
    • 5.4.5 Middle-East & Africa
      • 5.4.5.1 United Arab Emirates
      • 5.4.5.2 South Africa
      • 5.4.5.3 Rest of Middle-East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Fujitsu Ltd
    • 6.1.2 Cisco Systems Inc.
    • 6.1.3 IBM Corporation
    • 6.1.4 Hewlett-Packard Enterprise
    • 6.1.5 Microsoft Corporation
    • 6.1.6 Dell Technologies Inc.
    • 6.1.7 Nokia Solutions and Networks
    • 6.1.8 Accenture PLC
    • 6.1.9 Rackspace Inc.
    • 6.1.10 Tata Consultancy Services Limited
    • 6.1.11 Wipro Ltd
    • 6.1.12 Deutsche Telekom AG

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS