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市場調查報告書

IT服務 - 全球產業年鑑:市場概要、競爭分析、預測 (到2025年)

IT Services Global Industry Almanac - Market Summary, Competitive Analysis and Forecast to 2025

出版商 MarketLine 商品編碼 1006716
出版日期 內容資訊 英文 480 Pages
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價格
IT服務 - 全球產業年鑑:市場概要、競爭分析、預測 (到2025年) IT Services Global Industry Almanac - Market Summary, Competitive Analysis and Forecast to 2025
出版日期: 2021年04月28日內容資訊: 英文 480 Pages
簡介

全球IT服務業的總收益,2020年達到1兆3,277億美元,2016年∼2020年的年複合成長率顯示了10.9%的成長。

本報告提供全球IT服務業調查分析,包含產業規模 (金額)的成果與預測,加上主要企業詳細內容 (財務指標,競爭分析等) 之系統性資訊。

目錄

第1章 摘要整理

第2章 簡介

第3章 全球IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第4章 亞太地區的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析

第5章 歐洲的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第6章 法國的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第7章 德國的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第8章 澳洲的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第9章 巴西的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第10章 加拿大的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第11章 中國的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第12章 印度的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第13章 印尼的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第14章 義大利的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第15章 日本的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第16章 墨西哥的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第17章 荷蘭的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第18章 北美的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析

第19章 俄羅斯的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第20章 斯堪地那維亞的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析

第21章 新加坡的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第22章 南非的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第23章 韓國的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第24章 西班牙的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第25章 土耳其的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第26章 英國的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第27章 美國的IT服務

  • 市場概要
  • 市場資料
  • 市場區隔
  • 市場預測
  • 波特的五力分析
  • 宏觀經濟指標

第28章 企業簡介

  • International Business Machines Corporation
  • Accenture plc
  • Hewlett Packard Enterprise Company
  • Fujitsu Limited
  • NTT Data Corporation
  • Tata Consultancy Services Limited
  • Capgemini SE
  • Atos SE
  • T-Systems International GmbH
  • Cognizant Technology Solutions Corp
  • Digital China Holdings Limited
  • HCL Technologies Limited
  • Wipro Ltd
  • Infosys Limited
  • NEC Corporation
  • Fiserv, Inc.
  • Samsung SDS Co Ltd
  • BT Group plc

第29章 附錄

目錄
Product Code: MLIG210005-01

Summary

Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.

Key Highlights

The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market and the infrastructure services market. Values include revenues generated from (a) signed deals that remain under contract and (b) new contracts signed within that particular calendar year.

The BPO services market is defined as the reveues from services related to the following segments: customer relationship management (CRM), finance and accounting, human resources, knowledge process outsourcing, and procurement and supply-chain.

The application services market is defined as the revenues from services related to the following segments: application development, application management and application performance monitoring.

The infrastructure services market is defined as the revenues from services related to the following segments: cloud computing, data center & hosting services, IT management, security and storage.

All market data and forecasts are represented in nominal terms (i.e. without adjustment for inflation) and all currency conversions used in the creation of this report have been calculated using constant 2020 annual average exchange rates.

COVID-19: The assumption has been made that after the pandemic is over the global economy will gradually go back to the levels recorded before. It is also assumed that there is no widespread economic crisis as seen in 2008 due to announced financial support packages from governments around the world. At the time of the preparation of this report, the economic implications of national and local lockdowns of many economies are difficult to predict as there is no indication how long the pandemic will last, nor how many industries will be forced to stay closed and the scale of the governmental aid involved.

The global IT services industry had total revenues of $1,327.7bn in 2020, representing a compound annual growth rate (CAGR) of 10.9% between 2016 and 2020.

The infrastructure services segment was the industry's most lucrative in 2020, with total revenues of $809.6bn, equivalent to 61% of the industry's overall value.

Due to a number of high-level cybersecurity threats and the interconnected nature of network technologies, cybersecurity has become critical for many businesses.

Scope

  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global IT Services industry
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global IT Services industry
  • Leading company profiles reveal details of key IT Services industry players' global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the global IT Services industry with five year forecasts

Reasons to Buy

  • What was the size of the global IT Services industry by value in 2020?
  • What will be the size of the global IT Services industry in 2025?
  • What factors are affecting the strength of competition in the global IT Services industry?
  • How has the industry performed over the last five years?
  • What are the main segments that make up the global IT Services industry?

Table of Contents

1 EXECUTIVE SUMMARY

  • 1.1. Market value
  • 1.2. Market value forecast
  • 1.3. Category segmentation
  • 1.4. Geography segmentation
  • 1.5. Competitive Landscape

2 Introduction

  • 2.1. What is this report about?
  • 2.2. Who is the target reader?
  • 2.3. How to use this report
  • 2.4. Definitions

3 Global IT Services

  • 3.1. Market Overview
  • 3.2. Market Data
  • 3.3. Market Segmentation
  • 3.4. Market outlook
  • 3.5. Five forces analysis
  • 3.6. Macroeconomic Indicators

4 IT Services in Asia-Pacific

  • 4.1. Market Overview
  • 4.2. Market Data
  • 4.3. Market Segmentation
  • 4.4. Market outlook
  • 4.5. Five forces analysis

5 IT Services in Europe

  • 5.1. Market Overview
  • 5.2. Market Data
  • 5.3. Market Segmentation
  • 5.4. Market outlook
  • 5.5. Five forces analysis
  • 5.6. Macroeconomic Indicators

6 IT Services in France

  • 6.1. Market Overview
  • 6.2. Market Data
  • 6.3. Market Segmentation
  • 6.4. Market outlook
  • 6.5. Five forces analysis
  • 6.6. Macroeconomic Indicators

7 IT Services in Germany

  • 7.1. Market Overview
  • 7.2. Market Data
  • 7.3. Market Segmentation
  • 7.4. Market outlook
  • 7.5. Five forces analysis
  • 7.6. Macroeconomic Indicators

8 IT Services in Australia

  • 8.1. Market Overview
  • 8.2. Market Data
  • 8.3. Market Segmentation
  • 8.4. Market outlook
  • 8.5. Five forces analysis
  • 8.6. Macroeconomic Indicators

9 IT Services in Brazil

  • 9.1. Market Overview
  • 9.2. Market Data
  • 9.3. Market Segmentation
  • 9.4. Market outlook
  • 9.5. Five forces analysis
  • 9.6. Macroeconomic Indicators

10 IT Services in Canada

  • 10.1. Market Overview
  • 10.2. Market Data
  • 10.3. Market Segmentation
  • 10.4. Market outlook
  • 10.5. Five forces analysis
  • 10.6. Macroeconomic Indicators

11 IT Services in China

  • 11.1. Market Overview
  • 11.2. Market Data
  • 11.3. Market Segmentation
  • 11.4. Market outlook
  • 11.5. Five forces analysis
  • 11.6. Macroeconomic Indicators

12 IT Services in India

  • 12.1. Market Overview
  • 12.2. Market Data
  • 12.3. Market Segmentation
  • 12.4. Market outlook
  • 12.5. Five forces analysis
  • 12.6. Macroeconomic Indicators

13 IT Services in Indonesia

  • 13.1. Market Overview
  • 13.2. Market Data
  • 13.3. Market Segmentation
  • 13.4. Market outlook
  • 13.5. Five forces analysis
  • 13.6. Macroeconomic Indicators

14 IT Services in Italy

  • 14.1. Market Overview
  • 14.2. Market Data
  • 14.3. Market Segmentation
  • 14.4. Market outlook
  • 14.5. Five forces analysis
  • 14.6. Macroeconomic Indicators

15 IT Services in Japan

  • 15.1. Market Overview
  • 15.2. Market Data
  • 15.3. Market Segmentation
  • 15.4. Market outlook
  • 15.5. Five forces analysis
  • 15.6. Macroeconomic Indicators

16 IT Services in Mexico

  • 16.1. Market Overview
  • 16.2. Market Data
  • 16.3. Market Segmentation
  • 16.4. Market outlook
  • 16.5. Five forces analysis
  • 16.6. Macroeconomic Indicators

17 IT Services in The Netherlands

  • 17.1. Market Overview
  • 17.2. Market Data
  • 17.3. Market Segmentation
  • 17.4. Market outlook
  • 17.5. Five forces analysis
  • 17.6. Macroeconomic Indicators

18 IT Services in North America

  • 18.1. Market Overview
  • 18.2. Market Data
  • 18.3. Market Segmentation
  • 18.4. Market outlook
  • 18.5. Five forces analysis

19 IT Services in Russia

  • 19.1. Market Overview
  • 19.2. Market Data
  • 19.3. Market Segmentation
  • 19.4. Market outlook
  • 19.5. Five forces analysis
  • 19.6. Macroeconomic Indicators

20 IT Services in Scandinavia

  • 20.1. Market Overview
  • 20.2. Market Data
  • 20.3. Market Segmentation
  • 20.4. Market outlook
  • 20.5. Five forces analysis

21 IT Services in Singapore

  • 21.1. Market Overview
  • 21.2. Market Data
  • 21.3. Market Segmentation
  • 21.4. Market outlook
  • 21.5. Five forces analysis
  • 21.6. Macroeconomic Indicators

22 IT Services in South Africa

  • 22.1. Market Overview
  • 22.2. Market Data
  • 22.3. Market Segmentation
  • 22.4. Market outlook
  • 22.5. Five forces analysis
  • 22.6. Macroeconomic Indicators

23 IT Services in South Korea

  • 23.1. Market Overview
  • 23.2. Market Data
  • 23.3. Market Segmentation
  • 23.4. Market outlook
  • 23.5. Five forces analysis
  • 23.6. Macroeconomic Indicators

24 IT Services in Spain

  • 24.1. Market Overview
  • 24.2. Market Data
  • 24.3. Market Segmentation
  • 24.4. Market outlook
  • 24.5. Five forces analysis
  • 24.6. Macroeconomic Indicators

25 IT Services in Turkey

  • 25.1. Market Overview
  • 25.2. Market Data
  • 25.3. Market Segmentation
  • 25.4. Market outlook
  • 25.5. Five forces analysis
  • 25.6. Macroeconomic Indicators

26 IT Services in The United Kingdom

  • 26.1. Market Overview
  • 26.2. Market Data
  • 26.3. Market Segmentation
  • 26.4. Market outlook
  • 26.5. Five forces analysis
  • 26.6. Macroeconomic Indicators

27 IT Services in The United States

  • 27.1. Market Overview
  • 27.2. Market Data
  • 27.3. Market Segmentation
  • 27.4. Market outlook
  • 27.5. Five forces analysis
  • 27.6. Macroeconomic Indicators

28 Company Profiles

  • 28.1. International Business Machines Corporation
  • 28.2. Accenture plc
  • 28.3. Hewlett Packard Enterprise Company
  • 28.4. Fujitsu Limited
  • 28.5. NTT Data Corporation
  • 28.6. Tata Consultancy Services Limited
  • 28.7. Capgemini SE
  • 28.8. Atos SE
  • 28.9. T-Systems International GmbH
  • 28.10. Cognizant Technology Solutions Corp
  • 28.11. Digital China Holdings Limited
  • 28.12. HCL Technologies Limited
  • 28.13. Wipro Ltd
  • 28.14. Infosys Limited
  • 28.15. NEC Corporation
  • 28.16. Fiserv, Inc.
  • 28.17. Samsung SDS Co Ltd
  • 28.18. BT Group plc

29 Appendix

  • 29.1. Methodology
  • 29.2. About MarketLine

List of Tables

  • Table 1: Global IT services industry value: $ billion, 2016-20
  • Table 2: Global IT services industry category segmentation: $ billion, 2020
  • Table 3: Global IT services industry geography segmentation: $ billion, 2020
  • Table 4: Global IT services industry value forecast: $ billion, 2020-25
  • Table 5: Global size of population (million), 2016-20
  • Table 6: Global gdp (constant 2005 prices, $ billion), 2016-20
  • Table 7: Global gdp (current prices, $ billion), 2016-20
  • Table 8: Global inflation, 2016-20
  • Table 9: Global consumer price index (absolute), 2016-20
  • Table 10: Global exchange rate, 2016-20
  • Table 11: Asia-Pacific IT services industry value: $ billion, 2016-20
  • Table 12: Asia-Pacific IT services industry category segmentation: $ billion, 2020
  • Table 13: Asia-Pacific IT services industry geography segmentation: $ billion, 2020
  • Table 14: Asia-Pacific IT services industry value forecast: $ billion, 2020-25
  • Table 15: Europe IT services industry value: $ billion, 2016-20
  • Table 16: Europe IT services industry category segmentation: $ billion, 2020
  • Table 17: Europe IT services industry geography segmentation: $ billion, 2020
  • Table 18: Europe IT services industry value forecast: $ billion, 2020-25
  • Table 19: Europe size of population (million), 2016-20
  • Table 20: Europe gdp (constant 2005 prices, $ billion), 2016-20
  • Table 21: Europe gdp (current prices, $ billion), 2016-20
  • Table 22: Europe inflation, 2016-20
  • Table 23: Europe consumer price index (absolute), 2016-20
  • Table 24: Europe exchange rate, 2016-20
  • Table 25: France IT services industry value: $ billion, 2016-20
  • Table 26: France IT services industry category segmentation: $ billion, 2020
  • Table 27: France IT services industry geography segmentation: $ billion, 2020
  • Table 28: France IT services industry value forecast: $ billion, 2020-25
  • Table 29: France size of population (million), 2016-20
  • Table 30: France gdp (constant 2005 prices, $ billion), 2016-20
  • Table 31: France gdp (current prices, $ billion), 2016-20
  • Table 32: France inflation, 2016-20
  • Table 33: France consumer price index (absolute), 2016-20
  • Table 34: France exchange rate, 2016-20
  • Table 35: Germany IT services industry value: $ billion, 2016-20
  • Table 36: Germany IT services industry category segmentation: $ billion, 2020
  • Table 37: Germany IT services industry geography segmentation: $ billion, 2020
  • Table 38: Germany IT services industry value forecast: $ billion, 2020-25
  • Table 39: Germany size of population (million), 2016-20
  • Table 40: Germany gdp (constant 2005 prices, $ billion), 2016-20
  • Table 41: Germany gdp (current prices, $ billion), 2016-20
  • Table 42: Germany inflation, 2016-20
  • Table 43: Germany consumer price index (absolute), 2016-20
  • Table 44: Germany exchange rate, 2016-20
  • Table 45: Australia IT services industry value: $ billion, 2016-20
  • Table 46: Australia IT services industry category segmentation: $ billion, 2020
  • Table 47: Australia IT services industry geography segmentation: $ billion, 2020
  • Table 48: Australia IT services industry value forecast: $ billion, 2020-25
  • Table 49: Australia size of population (million), 2016-20
  • Table 50: Australia gdp (constant 2005 prices, $ billion), 2016-20
  • Table 51: Australia gdp (current prices, $ billion), 2016-20
  • Table 52: Australia inflation, 2016-20
  • Table 53: Australia consumer price index (absolute), 2016-20
  • Table 54: Australia exchange rate, 2016-20
  • Table 55: Brazil IT services industry value: $ billion, 2016-20
  • Table 56: Brazil IT services industry category segmentation: $ billion, 2020
  • Table 57: Brazil IT services industry geography segmentation: $ billion, 2020
  • Table 58: Brazil IT services industry value forecast: $ billion, 2020-25
  • Table 59: Brazil size of population (million), 2016-20
  • Table 60: Brazil gdp (constant 2005 prices, $ billion), 2016-20
  • Table 61: Brazil gdp (current prices, $ billion), 2016-20

List of Figures

  • Figure 1: Global IT services industry value: $ billion, 2016-20
  • Figure 2: Global IT services industry category segmentation: % share, by value, 2020
  • Figure 3: Global IT services industry geography segmentation: % share, by value, 2020
  • Figure 4: Global IT services industry value forecast: $ billion, 2020-25
  • Figure 5: Forces driving competition in the global IT services industry, 2020
  • Figure 6: Drivers of buyer power in the global IT services industry, 2020
  • Figure 7: Drivers of supplier power in the global IT services industry, 2020
  • Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2020
  • Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2020
  • Figure 10: Drivers of degree of rivalry in the global IT services industry, 2020
  • Figure 11: Asia-Pacific IT services industry value: $ billion, 2016-20
  • Figure 12: Asia-Pacific IT services industry category segmentation: % share, by value, 2020
  • Figure 13: Asia-Pacific IT services industry geography segmentation: % share, by value, 2020
  • Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2020-25
  • Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2020
  • Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2020
  • Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2020
  • Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2020
  • Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2020
  • Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2020
  • Figure 21: Europe IT services industry value: $ billion, 2016-20
  • Figure 22: Europe IT services industry category segmentation: % share, by value, 2020
  • Figure 23: Europe IT services industry geography segmentation: % share, by value, 2020
  • Figure 24: Europe IT services industry value forecast: $ billion, 2020-25
  • Figure 25: Forces driving competition in the IT services industry in Europe, 2020
  • Figure 26: Drivers of buyer power in the IT services industry in Europe, 2020
  • Figure 27: Drivers of supplier power in the IT services industry in Europe, 2020
  • Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2020
  • Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2020
  • Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2020
  • Figure 31: France IT services industry value: $ billion, 2016-20
  • Figure 32: France IT services industry category segmentation: % share, by value, 2020
  • Figure 33: France IT services industry geography segmentation: % share, by value, 2020
  • Figure 34: France IT services industry value forecast: $ billion, 2020-25
  • Figure 35: Forces driving competition in the IT services industry in France, 2020
  • Figure 36: Drivers of buyer power in the IT services industry in France, 2020
  • Figure 37: Drivers of supplier power in the IT services industry in France, 2020
  • Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2020
  • Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2020
  • Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2020
  • Figure 41: Germany IT services industry value: $ billion, 2016-20
  • Figure 42: Germany IT services industry category segmentation: % share, by value, 2020
  • Figure 43: Germany IT services industry geography segmentation: % share, by value, 2020
  • Figure 44: Germany IT services industry value forecast: $ billion, 2020-25
  • Figure 45: Forces driving competition in the IT services industry in Germany, 2020
  • Figure 46: Drivers of buyer power in the IT services industry in Germany, 2020
  • Figure 47: Drivers of supplier power in the IT services industry in Germany, 2020
  • Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2020
  • Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2020
  • Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2020
  • Figure 51: Australia IT services industry value: $ billion, 2016-20
  • Figure 52: Australia IT services industry category segmentation: % share, by value, 2020
  • Figure 53: Australia IT services industry geography segmentation: % share, by value, 2020
  • Figure 54: Australia IT services industry value forecast: $ billion, 2020-25
  • Figure 55: Forces driving competition in the IT services industry in Australia, 2020
  • Figure 56: Drivers of buyer power in the IT services industry in Australia, 2020
  • Figure 57: Drivers of supplier power in the IT services industry in Australia, 2020
  • Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Australia, 2020
  • Figure 59: Factors influencing the threat of substitutes in the IT services industry in Australia, 2020
  • Figure 60: Drivers of degree of rivalry in the IT services industry in Australia, 2020