表紙
市場調查報告書

會話式AI的全球市場(∼2025):機器學習和深度學習/ NLP / ASR

Conversational AI Market by Component (Platform and Services), Type (IVA and Chatbots), Technology (ML and Deep Learning, NLP, and ASR), Application, Deployment Mode (Cloud and On-premises), Vertical, and Region - Global Forecast to 2025

出版商 MarketsandMarkets 商品編碼 953544
出版日期 內容資訊 英文 244 Pages
訂單完成後即時交付
價格
會話式AI的全球市場(∼2025):機器學習和深度學習/ NLP / ASR Conversational AI Market by Component (Platform and Services), Type (IVA and Chatbots), Technology (ML and Deep Learning, NLP, and ASR), Application, Deployment Mode (Cloud and On-premises), Vertical, and Region - Global Forecast to 2025
出版日期: 2020年07月30日內容資訊: 英文 244 Pages
簡介

預計全球會話AI市場在預測期內將以21.9%的複合年增長率增長,從2020年的48億增長至2025年的139億美元。通過社交媒體平台擴大客戶參與度以及擴展高級AI功能的集成是增加對話式AI提供的價值的主要因素,並有望為各個領域的公司提供增長機會。另一方面,聊天機器人和虛擬助手的準確性較低以及對對話式AI的瞭解不足等因素正在阻礙市場的進一步發展。根據類型,預計智能虛擬助手(IVA)部門將在預測期內以最高複合年增長率增長。 希望通過為客戶提供更好的個性化體驗來增強客戶參與和保留的重要性的公司,IVA需求的增長推動了該部門的增長。

該報告調查了全球交互式AI市場,定義和概述了市場,分析了COVID-19和其他影響市場的因素,交互式AI體系結構,用例和市場規模趨勢。它概述了預測,組件類型,技術,應用行業,按類別(如地區/主要國家/地區,競爭環境和主要公司的概況)分類的細分。

第1章簡介

第2章調查方法

第3章執行摘要

第4章重要注意事項

第5章市場概述/行業趨勢

  • 市場動態
    • 增長動力
    • 生長抑製劑
    • 市場機會
    • 挑戰
    • 累積增長分析
  • 鄰近及相關市場概覽
  • 用例
  • 法律法規的影響
  • 對話式AI架構

第6章COVID-19的影響

第7章按組件進行的市場分析和預測

  • 平台
  • 服務
    • 培訓和諮詢
    • 系統集成/介紹
    • 支持和維護

第8章按類型進行的市場分析和預測

  • 智能虛擬助手
  • 聊天機器人

第9章按技術進行市場分析和預測

  • 機器學習/深度學習
  • 自然語言處理
  • 自動語音識別

第10章市場分析和預測:按介紹模式

  • 內部部署

第11章按應用進行市場分析和預測

  • 客戶支持
  • 個人秘書
  • 品牌/廣告
  • 客戶參與度/保留率
  • 入職和員工敬業度
  • 數據隱私和合規性
  • 其他

第12章按行業進行市場分析和預測

  • 銀行,金融服務,保險
  • 零售/電子商務
  • 醫療保健/生命科學
  • 旅行/熱情好客
  • 電信
  • 媒體娛樂
  • 其他

第13章按地區進行市場分析和預測

  • 北美
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 其他
  • 亞太地區
    • 中國
    • 日本
    • 印度
    • 其他
  • 中東和非洲
    • 以色列
    • 阿拉伯聯合酋長國
    • 其他
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他

第14章競爭情況

  • 競爭領導力圖
  • 產品組合實力
  • 卓越的業務戰略
  • 公司排名分析

第15章公司簡介

  • GOOGLE
  • MICROSOFT
  • AWS
  • IBM
  • ORACLE
  • NUANCE
  • BAIDU
  • SAP
  • ARTIFICIAL SOLUTIONS
  • KORE.AI
  • AVAAMO
  • CONVERSICA
  • HAPTIK
  • RASA
  • SOLVVY
  • PYPESTREAM
  • INBENTA
  • RULAI
  • CREATIVE VIRTUAL
  • SAARTHI.AI
  • FIS
  • AMPLIFYREACH
  • INTERACTIONS
  • QUOSPHERE
  • EXCEED.AI
  • COGNIGY
  • SOUNDHOUND INC.
  • KASISTO
  • MINDSAY
  • CLINC

第16章相鄰市場/相關市場

第17章附錄

目錄
Product Code: TC 6976

"Increasing demand for AI-powered customer support services, omnichannel deployment, and reduced chatbot development costto drive the growth of Conversational AI market"

The global Conversational Aimarket size is expected to grow from 4.8 billion in 2020 to USD 13.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9% during the forecast period.The upcoming trend of customer engagement through social media platforms and increasing integration of advanced AI capabilities are the major factors adding value to the conversational AI offerings, which is expected to provide opportunities for enterprises operating in various verticals in the conversational AI market.The lack of accuracy in chatbots and virtual assistants is a major challenge in the conversational AI market. Moreover, the lack of awareness of conversational AI acts as a key restraining factor in the market.

As the COVID-19 or coronavirus crisis has dragged on, understaffed government agencies, grocery stores, and financial services have all scrambled to set up chatbots and other conversational AI solutions for handling a new influx of calls. IBM witnessed a 40% increase in traffic to Watson Assistant from February to April of this year. In April, Google launched the Rapid Response Virtual Agent, a special version of its Contact Center AI, and lowered the price of its services in response to client demand. While call centers have long been a frontier of workplace automation, the pandemic has accelerated the process. Organizations under pressure are more willing to try new tools. AI firms that are keen on taking advantage of the situation are sweetening the incentives. Over the last few years, advances in NLP have also dramatically improved on the clunky automated call systems of the past. The latest generation of chatbots and voice-based agents are easier to build, faster to deploy, and more responsive to user inquiries. Once adopted, in other words, these systems are most likely to stay, proving their value through their ease of use and affordability.

Among the services, the training and consultingservices segment is expected to account for the higher market share during the forecast period

By service, the market size of the training and consulting segment is expected to be the largest during the forecast period.Consulting services include highly qualified industry experts, security professional, and domain experts to help and motivate organizations in minimizing risks, preventing revenue losses, and upgrading the existing conversational AI solutions in the market.Consulting services primarily focus on managing the operations revolution programs and the latest technology updates to help the client achieve strategic business goals through technical and professional improvements. Technology consulting helps the client achieve strong business mechanism and decision-making. Nowadays, several enterprises are fully aware of AI capabilities, the supremacy they can offer, and how they can transform the business processes to add more value.

Amongthe type of conversational AI platforms and solutions, the Intelligent Virtual Assistants (IVA)segment torecordthe higher growth rate during the forecast period

In the conversational AI market by type, the Intelligent Virtual Assistants (IVA) segment is expected to record the higher CAGR during the forecast period. The growth is attributed to the increasing demand for IVA among enterprises for proving customers better and personalized experience, thus strengthening customer engagement and retention imperatives. IVA utilizes advanced NLP, NLU, and dialog management techniques to achieve high levels of automation without sacrificing accuracy. With the help of IVA, complex customer queries can be handled effectively. It consists of an advanced dialogue management engine so that users can get full control over the conversational flow. Virtual assistants are, therefore, also capable of understanding customers' intent, regardless of the order in which the data is given throughout the conversation. Virtual agents are designed to provide customer services, product information, marketing, support, sales, order placing, reservations, and other custom services.

Amongregions,APAC to grow at the highest CAGR during the forecast period

APAC is expected to grow at the highest CAGR during the forecast period. The major factors fueling the growth of the conversational AI market in APAC are the increasing amount of business data across verticals in this region and growing need to resolve customer queries in real-time and offer omnichannel customer experience in China, Japan, Australia, and India. These countries are leveraging information-intensive AI technologies, and conversational AI is one of the leading technology trends. IBM, Microsoft, Google, and AWS account for the majority of shares in the conversational AI market in this region. The region has the presence of several other significant conversational AI solution providers. SMEs and large enterprises in the APAC region have become more aware of government regulations and compliances and started adopting AI-based solutions proactively. The adoption of AI technology by different verticals such as BFSI, travel &hospitality, and retail is expected to contribute to the high growth of the conversational AI market.

Breakdown of Primaries:

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the conversational AI market.

  • By Company: Tier I: 15%, Tier II: 42%, and Tier III: 43%
  • By Designation: C-Level Executives: 62%, Directors: 20%, and Others: 18%
  • By Region: North America: 40%, APAC: 30%, Europe: 20%, MEA: 5%, and Latin America: 5%

The report includes the study of key players offering conversational AI platform and services. It profiles major vendors in the global conversational AI market. The major vendors in the global conversational AI market includeMicrosoft (US), Google (US), AWS (US), Oracle (US), IBM (US), Baidu (China), SAP (Germany), Artificial Solutions (Spain), Conversica (US), Haptik (India), Nuance (US), Rasa (Germany), Avaamo (US), Kore.ai (US), Solvvy (US), Pypestream (US), Inbenta (US), Rulai (US), Creative Virtual (US), Saarthi.ai (India), FIS (US), AmplifyReach (India), Interactions (US), Quosphere (US), Exceed.ai (US), Cognigy (Germany), SoundHound (US), Kasisto (US), Mindsay (US) and Clinc (US).

Research Coverage:

The conversational AImarket is segmented bycomponent, type, technology, application, deployment mode, vertical, and region. A detailed analysis of the key industry players has been undertaken to provide insights into their business overviews; services; key strategies; new service launches; partnerships, agreements, and collaborations;business expansions; and competitive landscape associated with the globalconversational AImarket.

Key Benefits of Buying the Report:

The report would help the market leaders/new entrants in the following ways:

  • It comprehensively segments theconversational AImarket and provides the closest approximations of the revenue numbers for the overall market and itssubsegments across regions.
  • It would help stakeholders understand the pulse of the market and provide information on the key market drivers, restraints, challenges, and opportunities.
  • It would help stakeholders understand their competitors better and gain more insights to enhance their positions in the market. The competitive landscape section includes a competitor ecosystem, new service developments, partnerships, and acquisitions.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 OBJECTIVES OF THE STUDY
  • 1.2 MARKET DEFINITION
  • 1.3 MARKET SCOPE
    • 1.3.1 MARKET SEGMENTATION
    • 1.3.2 REGIONS COVERED
    • 1.3.3 YEARS CONSIDERED FOR THE STUDY
  • 1.4 CURRENCY CONSIDERED
    • TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017-2019
  • 1.5 STAKEHOLDERS

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • FIGURE 1 GLOBAL CONVERSATIONAL AI MARKET: RESEARCH DESIGN
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primary profiles
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET BREAKUP AND DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • FIGURE 2 CONVERSATIONAL AI MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
    • 2.3.1 TOP-DOWN APPROACH
    • 2.3.2 BOTTOM-UP APPROACH
  • 2.4 MARKET FORECAST
    • TABLE 2 FACTOR ANALYSIS
  • 2.5 ASSUMPTIONS FOR THE STUDY
  • 2.6 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

    • TABLE 3 GLOBAL CONVERSATIONAL AI MARKET SIZE AND GROWTH RATE, 2019-2025 (USD MILLION, Y-O-Y %)
    • FIGURE 3 CONVERSATIONAL AI MARKET SNAPSHOT, BY COMPONENT
    • FIGURE 4 CONVERSATIONAL AI MARKET SNAPSHOT, BY TYPE
    • FIGURE 5 CONVERSATIONAL AI MARKET SNAPSHOT, BY SERVICE
    • FIGURE 6 CONVERSATIONAL AI MARKET SNAPSHOT, BY DEPLOYMENT MODE
    • FIGURE 7 CONVERSATIONAL AI MARKET SNAPSHOT, BY APPLICATION
    • FIGURE 8 CONVERSATIONAL AI MARKET SNAPSHOT, BY TECHNOLOGY
    • FIGURE 9 CONVERSATIONAL AI MARKET SNAPSHOT, BY VERTICAL
    • FIGURE 10 CONVERSATIONAL AI MARKET SNAPSHOT, BY REGION

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE CONVERSATIONAL AI MARKET
    • FIGURE 11 INCREASING DEMAND FOR AI-POWERED CUSTOMER SUPPORT SERVICES TO DRIVE THE CONVERSATIONAL AI MARKET GROWTH DURING THE FORECAST PERIOD
  • 4.2 CONVERSATIONAL AI MARKET: TOP THREE APPLICATIONS
    • FIGURE 12 PERSONAL ASSISTANT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • 4.3 CONVERSATIONAL AI MARKET, BY REGION
    • FIGURE 13 NORTH AMERICA TO HOLD THE HIGHEST MARKET SHARE IN 2020
  • 4.4 CONVERSATIONAL AI MARKET IN NORTH AMERICA, BY SERVICE AND TECHNOLOGY
    • FIGURE 14 TRAINING AND CONSULTING SERVICES, AND NATURAL LANGUAGE PROCESSING TECHNOLOGY IN NORTH AMERICA TO ACCOUNT FOR THE HIGHEST MARKET SHARES IN THE CONVERSATIONAL AI MARKET IN 2020

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • FIGURE 15 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: CONVERSATIONAL AI MARKET
    • 5.2.1 DRIVERS
      • 5.2.1.1 Increasing demand for AI-powered customer support services
      • 5.2.1.2 Omnichannel deployment and reduced chatbot development cost
      • 5.2.1.3 Rising demand for AI-based chatbots to stay connected and informed during the COVID-19 pandemic
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Lack of awareness about conversational AI solutions
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Rise in customer engagement through social media platforms
      • 5.2.3.2 Integration of advanced AI capabilities to add value to existing conversational AI offerings
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Lack of accuracy in chatbots and virtual assistants
      • 5.2.4.2 Maintaining business continuity during the COVID-19 pandemic
  • 5.3 CUMULATIVE GROWTH ANALYSIS
  • 5.4 ADJACENT/RELATED MARKETS SNAPSHOT
    • TABLE 4 CONVERSATIONAL AI MARKET: ADJACENT/RELATED MARKETS
  • 5.5 USE CASES
    • 5.5.1 INTRODUCTION
      • 5.5.1.1 Use case: Scenario 1
      • 5.5.1.2 Use case: Scenario 2
      • 5.5.1.3 Use case: Scenario 3
      • 5.5.1.4 Use case: Scenario 4
      • 5.5.1.5 Use case: Scenario 5
  • 5.6 REGULATORY IMPLICATIONS
    • 5.6.1 INTRODUCTION
    • 5.6.2 GENERAL DATA PROTECTION REGULATION
    • 5.6.3 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT
    • 5.6.4 PAYMENT CARD INDUSTRY DATA SECURITY STANDARD
    • 5.6.5 FINANCIAL INDUSTRY REGULATORY AUTHORITY
    • 5.6.6 SERVICE ORGANIZATIONAL CONTROL 2
    • 5.6.7 MARKETS IN FINANCIAL INSTRUMENTS DIRECTIVE II
  • 5.7 CONVERSATIONAL AI, ARCHITECTURE
    • FIGURE 16 CONVERSATIONAL AI, HIGH LEVEL ARCHITECTURE OVERVIEW

6 CONVERSATIONAL AI MARKET: COVID-19 IMPACT

    • FIGURE 17 CONVERSATIONAL AI MARKET TO WITNESS A MINOR DECLINE BETWEEN 2020 AND 2021

7 CONVERSATIONAL AI MARKET, BY COMPONENT

  • 7.1 INTRODUCTION
    • 7.1.1 COVID-19 IMPACT ON CONVERSATIONAL AI MARKET, BY COMPONENT
    • 7.1.2 COMPONENT: CONVERSATIONAL AI MARKET DRIVERS
    • FIGURE 18 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 5 CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 6 CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
  • 7.2 PLATFORM
  • 7.3 SERVICES
    • FIGURE 19 SYSTEM INTEGRATION AND TESTING SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 7 CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
    • TABLE 8 CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • 7.3.1 TRAINING AND CONSULTING
    • 7.3.2 SYSTEM INTEGRATION AND DEPLOYMENT
    • 7.3.3 SUPPORT AND MAINTENANCE

8 CONVERSATIONAL AI MARKET, BY TYPE

  • 8.1 INTRODUCTION
    • 8.1.1 COVID-19 IMPACT ON CONVERSATIONAL AI MARKET, BY TYPE
    • 8.1.2 TYPE: CONVERSATIONAL AI MARKET DRIVERS
    • FIGURE 20 INTELLIGENT VIRTUAL ASSISTANTS SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 9 CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016-2019 (USD MILLION)
    • TABLE 10 CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019-2025 (USD MILLION)
  • 8.2 INTELLIGENT VIRTUAL ASSISTANTS
  • 8.3 CHATBOTS

9 CONVERSATIONAL AI MARKET, BY TECHNOLOGY

  • 9.1 INTRODUCTION
    • 9.1.1 COVID-19 IMPACT ON CONVERSATIONAL AI MARKET, BY TECHNOLOGY
    • 9.1.2 TECHNOLOGY: CONVERSATIONAL AI MARKET DRIVERS
    • FIGURE 21 MACHINE LEARNING AND DEEP LEARNING SEGMENT TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 11 CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2016-2019 (USD MILLION)
    • TABLE 12 CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2019-2025 (USD MILLION)
  • 9.2 MACHINE LEARNING AND DEEP LEARNING
  • 9.3 NATURAL LANGUAGE PROCESSING
  • 9.4 AUTOMATED SPEECH RECOGNITION

10 CONVERSATIONAL AI MARKET, BY DEPLOYMENT MODE

  • 10.1 INTRODUCTION
    • 10.1.1 COVID-19 IMPACT ON CONVERSATIONAL AI MARKET, BY DEPLOYMENT MODE
    • 10.1.2 DEPLOYMENT MODE: CONVERSATIONAL AI MARKET DRIVERS
    • FIGURE 22 CLOUD SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 13 CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 14 CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
  • 10.2 CLOUD
  • 10.3 ON-PREMISES

11 CONVERSATIONAL AI MARKET, BY APPLICATION

  • 11.1 INTRODUCTION
    • 11.1.1 COVID-19 IMPACT ON CONVERSATIONAL AI MARKET, BY APPLICATION
    • 11.1.2 APPLICATION: CONVERSATIONAL AI MARKET DRIVERS
    • FIGURE 23 PERSONAL ASSISTANT SEGMENT TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 15 CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 16 CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
  • 11.2 CUSTOMER SUPPORT
  • 11.3 PERSONAL ASSISTANT
  • 11.4 BRANDING AND ADVERTISEMENT
  • 11.5 CUSTOMER ENGAGEMENT AND RETENTION
  • 11.6 ONBOARDING AND EMPLOYEE ENGAGEMENT
  • 11.7 DATA PRIVACY AND COMPLIANCE
  • 11.8 OTHERS

12 CONVERSATIONAL AI MARKET, BY VERTICAL

  • 12.1 INTRODUCTION
    • 12.1.1 COVID-19 IMPACT ON CONVERSATIONAL AI MARKET, BY VERTICAL
    • 12.1.2 VERTICAL: CONVERSATIONAL AI MARKET DRIVERS
    • FIGURE 24 RETAIL AND ECOMMERCE VERTICAL TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • 12.1.3 MAJOR USE CASES: BY VERTICAL
    • TABLE 17 CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 18 CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
  • 12.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
  • 12.3 RETAIL AND ECOMMERCE
  • 12.4 HEALTHCARE AND LIFE SCIENCES
  • 12.5 TRAVEL AND HOSPITALITY
  • 12.6 TELECOM
  • 12.7 MEDIA AND ENTERTAINMENT
  • 12.8 OTHERS

13 CONVERSATIONAL AI MARKET, BY REGION

  • 13.1 INTRODUCTION
    • FIGURE 25 INDIA TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • FIGURE 26 ASIA PACIFIC TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 19 CONVERSATIONAL AI MARKET SIZE, BY REGION, 2016-2019 (USD MILLION)
    • TABLE 20 CONVERSATIONAL AI MARKET SIZE, BY REGION, 2019-2025(USD MILLION)
  • 13.2 NORTH AMERICA
    • 13.2.1 NORTH AMERICA: CONVERSATIONAL AI MARKET DRIVERS
    • 13.2.2 NORTH AMERICA: COVID-19 IMPACT
    • FIGURE 27 NORTH AMERICA: MARKET SNAPSHOT
    • TABLE 21 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 22 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • TABLE 23 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016-2019 (USD MILLION)
    • TABLE 24 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019-2025 (USD MILLION)
    • TABLE 25 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
    • TABLE 26 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • TABLE 27 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2016-2019 (USD MILLION)
    • TABLE 28 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2019-2025 (USD MILLION)
    • TABLE 29 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 30 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • TABLE 31 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 32 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • TABLE 33 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 34 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
    • TABLE 35 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2016-2019 (USD MILLION)
    • TABLE 36 NORTH AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
    • 13.2.3 UNITED STATES
    • 13.2.4 CANADA
  • 13.3 EUROPE
    • 13.3.1 EUROPE: CONVERSATIONAL AI MARKET DRIVERS
    • 13.3.2 EUROPE: COVID-19 IMPACT
    • TABLE 37 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 38 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • TABLE 39 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016-2019 (USD MILLION)
    • TABLE 40 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019-2025 (USD MILLION)
    • TABLE 41 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
    • TABLE 42 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • TABLE 43 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2016-2019 (USD MILLION)
    • TABLE 44 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2019-2025 (USD MILLION)
    • TABLE 45 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 46 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • TABLE 47 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 48 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • TABLE 49 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 50 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
    • TABLE 51 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 52 EUROPE: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
    • 13.3.3 UNITED KINGDOM
    • 13.3.4 GERMANY
    • 13.3.5 FRANCE
    • 13.3.6 REST OF EUROPE
  • 13.4 ASIA PACIFIC
    • 13.4.1 ASIA PACIFIC: CONVERSATIONAL AI MARKET DRIVERS
    • 13.4.2 ASIA PACIFIC: COVID-19 IMPACT
    • FIGURE 28 ASIA PACIFIC: MARKET SNAPSHOT
    • TABLE 53 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 54 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • TABLE 55 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016-2019 (USD MILLION)
    • TABLE 56 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019-2025 (USD MILLION)
    • TABLE 57 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
    • TABLE 58 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • TABLE 59 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2016-2019 (USD MILLION)
    • TABLE 60 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2019-2025 (USD MILLION)
    • TABLE 61 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 62 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • TABLE 63 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 64 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • TABLE 65 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 66 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
    • TABLE 67 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2016-2019 (USD MILLION)
    • TABLE 68 ASIA PACIFIC: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
    • 13.4.3 CHINA
    • 13.4.4 JAPAN
    • 13.4.5 INDIA
    • 13.4.6 REST OF ASIA PACIFIC
  • 13.5 MIDDLE EAST AND AFRICA
    • 13.5.1 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET DRIVERS
    • 13.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT
    • TABLE 69 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 70 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • TABLE 71 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016-2019 (USD MILLION)
    • TABLE 72 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019-2025 (USD MILLION)
    • TABLE 73 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
    • TABLE 74 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • TABLE 75 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2016-2019 (USD MILLION)
    • TABLE 76 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2019-2025 (USD MILLION)
    • TABLE 77 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 78 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • TABLE 79 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 80 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • TABLE 81 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 82 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
    • TABLE 83 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2016-2019 (USD MILLION)
    • TABLE 84 MIDDLE EAST AND AFRICA: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
    • 13.5.3 ISRAEL
    • 13.5.4 UNITED ARAB EMIRATES
    • 13.5.5 REST OF MIDDLE EAST AND AFRICA
  • 13.6 LATIN AMERICA
    • 13.6.1 LATIN AMERICA: CONVERSATIONAL AI MARKET DRIVERS
    • 13.6.2 LATIN AMERICA: COVID-19 IMPACT
    • TABLE 85 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 86 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • TABLE 87 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2016-2019 (USD MILLION)
    • TABLE 88 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TYPE, 2019-2025 (USD MILLION)
    • TABLE 89 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
    • TABLE 90 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • TABLE 91 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2016-2019 (USD MILLION)
    • TABLE 92 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY TECHNOLOGY, 2019-2025 (USD MILLION)
    • TABLE 93 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 94 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • TABLE 95 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 96 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • TABLE 97 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 98 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
    • TABLE 99 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2016-2019 (USD MILLION)
    • TABLE 100 LATIN AMERICA: CONVERSATIONAL AI MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
    • 13.6.3 BRAZIL
    • 13.6.4 MEXICO
    • 13.6.5 REST OF LATIN AMERICA

14 COMPETITIVE LANDSCAPE

  • 14.1 COMPETITIVE LEADERSHIP MAPPING
    • 14.1.1 VISIONARY LEADERS
    • 14.1.2 INNOVATORS
    • 14.1.3 DYNAMIC DIFFERENTIATORS
    • 14.1.4 EMERGING COMPANIES
    • FIGURE 29 GLOBAL CONVERSATIONAL AI MARKET (GLOBAL), COMPETITIVE LEADERSHIP MAPPING, 2018
  • 14.2 STRENGTH OF PRODUCT PORTFOLIO
    • FIGURE 30 PRODUCT PORTFOLIO ANALYSIS OF TOP PLAYERS IN THE CONVERSATIONAL AI MARKET
  • 14.3 BUSINESS STRATEGY EXCELLENCE
    • FIGURE 31 BUSINESS STRATEGY EXCELLENCE OF TOP PLAYERS IN THE CONVERSATIONAL AI MARKET
  • 14.4 MARKET RANKING ANALYSIS, BY COMPANY
    • FIGURE 32 KEY PLAYERS OF THE CONVERSATIONAL AI MARKET, 2018

15 COMPANY PROFILES

(Business Overview, Products, Solutions, & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)**

  • 15.1 GOOGLE
    • FIGURE 33 GOOGLE: COMPANY SNAPSHOT
    • FIGURE 34 GOOGLE: SWOT ANALYSIS
  • 15.2 MICROSOFT
    • FIGURE 35 MICROSOFT: COMPANY SNAPSHOT
    • FIGURE 36 MICROSOFT: SWOT ANALYSIS
  • 15.3 AWS
    • FIGURE 37 AWS: COMPANY SNAPSHOT
    • FIGURE 38 AWS: SWOT ANALYSIS
  • 15.4 IBM
    • FIGURE 39 IBM: COMPANY SNAPSHOT
    • FIGURE 40 IBM: SWOT ANALYSIS
  • 15.5 ORACLE
    • FIGURE 41 ORACLE: COMPANY SNAPSHOT
    • FIGURE 42 ORACLE: SWOT ANALYSIS
  • 15.6 NUANCE
    • FIGURE 43 NUANCE: COMPANY SNAPSHOT
  • 15.7 BAIDU
    • FIGURE 44 BAIDU: COMPANY SNAPSHOT
  • 15.8 SAP
    • FIGURE 45 SAP: COMPANY SNAPSHOT
  • 15.9 ARTIFICIAL SOLUTIONS
  • 15.10 KORE.AI
  • 15.11 AVAAMO
  • 15.12 CONVERSICA
  • 15.13 HAPTIK
  • 15.14 RASA
  • 15.15 SOLVVY
  • 15.16 PYPESTREAM
  • 15.17 INBENTA
  • 15.18 RULAI
  • 15.19 CREATIVE VIRTUAL
  • 15.20 SAARTHI.AI
  • 15.21 FIS
  • 15.22 AMPLIFYREACH
  • 15.23 INTERACTIONS
  • 15.24 QUOSPHERE
  • 15.25 EXCEED.AI
  • 15.26 COGNIGY
  • 15.27 SOUNDHOUND INC.
  • 15.28 KASISTO
  • 15.29 MINDSAY
  • 15.30 CLINC

*Details on Business Overview, Products, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

16 ADJACENT AND RELATED MARKETS

  • 16.1 INTRODUCTION
  • 16.2 CHATBOT MARKET
    • 16.2.1 INTRODUCTION
    • FIGURE 46 SOLUTIONS SEGMENT TO ACCOUNT FOR A LARGER MARKET SIZE IN 2019
    • TABLE 101 CHATBOT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
    • TABLE 102 SOLUTIONS: CHATBOT MARKET SIZE, BY TYPE, 2017-2024 (USD MILLION)
    • TABLE 103 SERVICES: CHATBOT MARKET SIZE, BY TYPE, 2017-2024 (USD MILLION)
    • TABLE 104 CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017-2024 (USD MILLION)
    • TABLE 105 CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (MILLION)
    • TABLE 106 ON-PREMISES: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (MILLION)
    • TABLE 107 CLOUD: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (MILLION)
    • TABLE 108 CHATBOT MARKET SIZE, BY USAGE, 2017-2024 (USD MILLION)
    • TABLE 109 WEBSITES: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 110 CONTACT CENTERS: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 111 SOCIAL MEDIA: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 112 MOBILE PLATFORM: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 113 CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 114 LARGE ENTERPRISES: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 115 SMALL AND MEDIUM-SIZED ENTERPRISES: CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 116 CHATBOT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • TABLE 117 NORTH AMERICA: CHATBOT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
    • TABLE 118 NORTH AMERICA: CHATBOT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
    • TABLE 119 NORTH AMERICA: CHATBOT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
    • TABLE 120 NORTH AMERICA: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017-2024 (USD MILLION)
    • TABLE 121 NORTH AMERICA: CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (USD MILLION)
    • TABLE 122 NORTH AMERICA: CHATBOT MARKET SIZE, BY USAGE, 2017-2024 (USD MILLION)
    • TABLE 123 NORTH AMERICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 124 NORTH AMERICA: CHATBOT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
    • TABLE 125 UNITED STATES: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 126 CANADA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 127 EUROPE: CHATBOT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
    • TABLE 128 EUROPE: CHATBOT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
    • TABLE 129 EUROPE: CHATBOT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
    • TABLE 130 EUROPE: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017-2024 (USD MILLION)
    • TABLE 131 EUROPE : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (USD MILLION)
    • TABLE 132 EUROPE: CHATBOT MARKET SIZE, BY USAGE, 2017-2024 (USD MILLION)
    • TABLE 133 EUROPE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 134 EUROPE: CHATBOT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
    • TABLE 135 UNITED KINGDOM: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 136 GERMANY: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 137 FRANCE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 138 REST OF EUROPE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 139 ASIA PACIFIC: CHATBOT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
    • TABLE 140 ASIA PACIFIC: CHATBOT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
    • TABLE 141 ASIA PACIFIC: CHATBOT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
    • TABLE 142 ASIA PACIFIC: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017-2024 (USD MILLION)
    • TABLE 143 ASIA PACIFIC : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (USD MILLION)
    • TABLE 144 ASIA PACIFIC: CHATBOT MARKET SIZE, BY USAGE, 2017-2024 (USD MILLION)
    • TABLE 145 ASIA PACIFIC: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 146 ASIA PACIFIC: CHATBOT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
    • TABLE 147 CHINA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 148 JAPAN: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 149 INDIA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 150 SINGAPORE: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 151 REST OF ASIA PACIFIC: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 152 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
    • TABLE 153 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
    • TABLE 154 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
    • TABLE 155 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017-2024 (USD MILLION)
    • TABLE 156 MIDDLE EAST AND AFRICA : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (USD MILLION)
    • TABLE 157 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY USAGE, 2017-2024 (USD MILLION)
    • TABLE 158 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 159 MIDDLE EAST AND AFRICA: CHATBOT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
    • TABLE 160 MIDDLE EAST: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 161 AFRICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 162 LATIN AMERICA: CHATBOT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
    • TABLE 163 LATIN AMERICA: CHATBOT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
    • TABLE 164 LATIN AMERICA: CHATBOT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
    • TABLE 165 LATIN AMERICA: CHATBOT MARKET SIZE, BY TECHNOLOGY, 2017-2024 (USD MILLION)
    • TABLE 166 LATIN AMERICA : CHATBOT MARKET SIZE, BY DEPLOYMENT MODEL, 2017-2024 (USD MILLION)
    • TABLE 167 LATIN AMERICA : CHATBOT MARKET SIZE, BY USAGE, 2017-2024 (USD MILLION)
    • TABLE 168 LATIN AMERICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 169 LATIN AMERICA: CHATBOT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
    • TABLE 170 BRAZIL: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 171 MEXICO: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
    • TABLE 172 REST OF LATIN AMERICA: CHATBOT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • 16.3 ARTIFICIAL INTELLIGENCE PLATFORM MARKET
    • 16.3.1 INTRODUCTION
    • TABLE 173 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 174 COMPONENT: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY TOOL, 2015-2022 (USD MILLION)
    • TABLE 175 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 176 MACHINE LEARNING MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 177 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
    • TABLE 178 MANAGED SERVICES MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 179 PROFESSIONAL SERVICES MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 180 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 181 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • TABLE 182 FORECASTS AND PRESCRIPTIVE MODELS: ARTIFICIAL INTELLIGENCE PLATFORM APPLICATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 183 CHATBOTS: ARTIFICIAL INTELLIGENCE PLATFORM APPLICATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 184 SPEECH RECOGNITION: ARTIFICIAL INTELLIGENCE PLATFORM APPLICATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 185 TEXT RECOGNITION: ARTIFICIAL INTELLIGENCE PLATFORM APPLICATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 186 OTHERS: ARTIFICIAL INTELLIGENCE PLATFORM APPLICATION MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 187 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)
    • TABLE 188 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)
    • TABLE 189 MANUFACTURING: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 190 MANUFACTURING: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 191 HEALTHCARE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 192 HEALTHCARE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 193 BANKING, FINANCIAL SERVICES, AND INSURANCE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 194 BANKING, FINANCIAL SERVICES, AND INSURANCE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 195 RESEARCH AND ACADEMIA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 196 RESEARCH AND ACADEMIA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 197 TRANSPORTATION: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 198 TRANSPORTATION: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 199 RETAIL AND ECOMMERCE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 200 RETAIL AND ECOMMERCE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 201 OTHERS: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 202 OTHERS: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 203 ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY REGION, 2015-2022 (USD MILLION)
    • TABLE 204 NORTH AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 205 NORTH AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY TOOL, 2015-2022 (USD MILLION)
    • TABLE 206 NORTH AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
    • TABLE 207 NORTH AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 208 NORTH AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • TABLE 209 NORTH AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)
    • TABLE 210 EUROPE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 211 EUROPE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY TOOL, 2015-2022 (USD MILLION)
    • TABLE 212 EUROPE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
    • TABLE 213 EUROPE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 214 ASIA PACIFIC: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 215 ASIA PACIFIC: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY TOOL, 2015-2022 (USD MILLION)
    • TABLE 216 ASIA PACIFIC: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
    • TABLE 217 ASIA PACIFIC: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 218 ASIA PACIFIC: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • TABLE 219 MIDDLE EAST AND AFRICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 220 MIDDLE EAST AND AFRICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY TOOL, 2015-2022 (USD MILLION)
    • TABLE 221 MIDDLE EAST AND AFRICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
    • TABLE 222 MIDDLE EAST AND AFRICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 223 MIDDLE EAST AND AFRICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • TABLE 224 MIDDLE EAST AND AFRICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)
    • TABLE 225 LATIN AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY COMPONENT, 2015-2022 (USD MILLION)
    • TABLE 226 LATIN AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY TOOL, 2015-2022 (USD MILLION)
    • TABLE 227 LATIN AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY SERVICE, 2015-2022 (USD MILLION)
    • TABLE 228 LATIN AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY DEPLOYMENT MODE, 2015-2022 (USD MILLION)
    • TABLE 229 LATIN AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • TABLE 230 LATIN AMERICA: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)
    • TABLE 231 ASIA PACIFIC: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)
    • TABLE 232 EUROPE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY APPLICATION, 2015-2022 (USD MILLION)
    • TABLE 233 EUROPE: ARTIFICIAL INTELLIGENCE PLATFORM MARKET SIZE, BY END-USER, 2015-2022 (USD MILLION)

17 APPENDIX

  • 17.1 INDUSTRY EXPERTS
  • 17.2 DISCUSSION GUIDE
  • 17.3 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 17.4 AVAILABLE CUSTOMIZATIONS
  • 17.5 RELATED REPORTS
  • 17.6 AUTHOR DETAILS