雲端應用的中東市場:2020年 - 各類型 (CRM、HCM、SCM、ERP、BI、內容管理與合作、電子商務)、各國預測與分析

隨著北美雲端應用市場的成熟，許多的供應商進入中東的新興市場，中東的雲端應用市場急速成長。該地區的用戶機關，以沒有下載和升級、伺服器維修的收費定期契約為基礎導入應用，不過，由於雲端使遠隔地存取功能可使用，許多不得不轉向雲端服務。還有各國政府也朝向電訊技能的發展，支援解決方案供應商以消除地區內的技術差距為目標。域內市場規模預計從2015年的8億8750萬美元之後以22.1％的年複合成長率擴大，2020年達到24億450萬美元。

本報告以中東的雲端應用市場為焦點，提供今後至2020年期間的各類型及國家的變化預測、市場現狀、發展的影響要素、價值鏈、競爭環境、主要企業等相關的調查、分析資訊彙整。

第1章 簡介

• 調查目的
• 市場定義
• 市場範圍
• 調查對象市場
• 換算貨幣
• 調查的限制
• 報告的推薦用戶層

第2章 調查方法

• 市場規模的估算
• 市場分析與資料的三角法評估
• 市場佔有率推算
• 前提

第3章 摘要整理

• 投資的最適合市場

第4章 應特別記載的考察點

• 具向心力的市場機會
• 生命週期分析 - 各國
• 主要的各行業、各國市場

第5章 市場概要

• 簡介
• 市場區隔
  • 市場 - 各類型
  • 市場 - 各行業
  • 市場 - 各國
  • 市場 - 各終端用戶
• 市場動態
  • 推動要素
    • 技術提高造成產業流程標準化的需求
    • 中小企業 (SMBS) 的引進擴大
    • 增強的BYOD (buringu your oun 設備) 趨勢
  • 阻礙因素
    • 資料的安全和隱私相關疑慮
  • 機會
    • 行業專業化應用
    • 政府投資雲端應用市場
  • 課題
    • 前瞻性的諮詢需求
    • 應用轉移到雲端

第6章 產業趨勢

• 簡介
• 價值鏈分析
• 波特的五力分析

第7章 中東雲端應用市場 - 各類型

• 簡介
• 顧客關係管理 (CRM)
• 人力資源管理 (HCM)
• 企業資源計劃 (ERP)
• 供應鏈管理 (SCM)
• 商業智慧 (BI)
• 內容管理、合作
• 電子商務
• 其他行業特殊化型應用

第8章 中東雲端應用市場 - 各行業

• 簡介
• 銀行、金融服務、保險 (BFSI)
• 電訊、資訊通訊
• 製造
• 零售、批發
• 行政
• 旅遊、會客
• 資源、電力、天然氣、自來水
• 醫療、生命科學
• 其他

第9章 中東雲端應用市場 - 各使用者規模

• 簡介
• 中小企業 (SMBS)
• 大企業

第10章 中東雲端應用市場 - 各國

• 簡介
• 沙烏地阿拉伯王國 (KSA)
• 阿拉伯聯合大公國 (UAE)
• 卡達
• 其他各國

第11章 競爭環境

• 概要
• 競爭情形及趨勢
  • 新產品銷售
  • 協定、聯盟與合作、合資企業
  • M&A
  • 其他

第12章 企業簡介 (產業概要、解決方案、主要對策、最新發展、SWOT分析等)

• International Business Machines Corporation (IBM)
• Oracle
• SAP SE
• Microsoft Corporation
• Salesforce.Com
• Infor, Inc.
• Workday, Inc
• Netsuite Inc.
• The Sage Group PLC
• Epicor
• Ramco Systems Limited

第13章 附錄

The cloud applications are widely been adopted by businesses across a broad spectrum of verticals in Middle East mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), retail and wholesale, telecommunication & IT, healthcare & life sciences, government, manufacturing, travel and hospitality, resource and utilities, and other verticals too.

The complete Middle East cloud applications market analysis consists of evaluating various types, end users, verticals and countries. The overall market size is found by adding up the individual market size of all application types including Customer Relationship Management (CRM), content management and collaboration, ecommerce, Human capital management (HCM), Enterprise Resource Planning (ERP), supply chain management (SCM), Business Intelligence (BI), other industry specific application.

The cloud application in Middle East is currently offered by numerous vendors such as IBM, Oracle, Salesforce.com, SAP SE and others envelop the whole private, public and hybrid cloud spectrum. These vendors are selling variations of cloud applications via public, private, hybrid, and managed services, along with switching their one-off licensing scheme to a more dependable subscription model.

Now-a-days the major issue is the security and privacy in the Middle East cloud applications market. To overcome this constraint, cloud applications vendors as well as resellers, systems integrators, and data center operators have been working together to make sure that cloud applications are delivered easily with maximum security and customization. The cloud services vendors are also engaged in delivering advanced applications with lower cost to simplify the business functions.

The report is expected to help the market leaders/new entrants in this market in the following ways:

• 1. This report segments the Middle East cloud applications market into application types, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across the verticals, end users, and country.
• 2. This report will help them better understand the competitors and gain more insights to better position their business. There is a separate section on competitive landscape that includes competitors' ecosystem and their roles in the market. Besides, there are company profiles of the top 10 players in this market. In this section, market internals are provided that can put them ahead of the competitors.
• 3. The report helps them to understand the overall growth of the market. The report provides information and analysis of key market drivers, restraints, challenges, and opportunities.

Table of Contents

1. Introduction

• 1.1. Objectives of The Study
• 1.2. Market Definition
• 1.3. Market Scope
• 1.4. Markets Covered
  • 1.4.1. Years
• 1.5. Currency
• 1.6. Limitation
• 1.7. Stakeholders

2. Research Methodology

• 2.1. Market Size Estimation
• 2.2. Market Breakdown and Data Triangulation
• 2.3. Market Share Estimation
  • 2.3.1. Key Data Taken From Secondary Sources
  • 2.3.2. Key Data Taken From Primary Sources
  • 2.3.3. Key Industry Insights
• 2.4. Assumptions

3. Executive Summery

• 3.1. Best Market to Invest

4. Premium Insights

• 4.1. Attractive Market Opportunities
• 4.2. Life Cycle Analysis, By Country
• 4.3. Key Verticals and Country Markets

5. Market Overview

• 5.1. Introduction
• 5.2. Market Segmentation
  • 5.2.1. Market: By Type
  • 5.2.2. Market: By Vertical
  • 5.2.3. Market: By Country
  • 5.2.4. Market: By End User
• 5.3. Market Dynamics
  • 5.3.1. Drivers
    • 5.3.1.1. Need of Standardizing Business Processes With Better Technology
    • 5.3.1.2. Increasing SMBS Adoption
    • 5.3.1.3. Increasing Trend of Bring Your Own Device (BYOD)
  • 5.3.2. Restraints
    • 5.3.2.1. Concerns Pertaining to Data Security and Privacy
  • 5.3.3. Opportunities
    • 5.3.3.1. Vertical Specific Applications
    • 5.3.3.2. Government Investment in The Cloud Applications Market
  • 5.3.4. Challenges
    • 5.3.4.1. Need for Proactive Consulting
    • 5.3.4.2. Migration of Applications to Cloud

6. Industry Trends

• 6.1. Introduction
• 6.2. Value Chain Analysis
• 6.3. Porter's Five Forces Analysis
  • 6.3.1. Threat From New Entrants
  • 6.3.2. Threat From Substitutes
  • 6.3.3. Bargaining Power of Suppliers
  • 6.3.4. Bargaining Power of Buyers
  • 6.3.5. Intensity of Competitive Rivalry
  • 6.3.6. Strategic Benchmarking

7. Middle East Cloud Applications Market, By Type

• 7.1. Introduction
• 7.2. Customer Relationship Management (CRM)
• 7.3. Human Capital Management (HCM)
• 7.4. Enterprise Resource Planning (ERP)
• 7.5. Supply Chain Management (SCM)
• 7.6. Business Intelligence (BI)
• 7.7. Content Management and Collaboration
• 7.8. Ecommerce
• 7.9. Other Industry Specific Applications

8. Middle East Cloud Applications Market, By Vertical

• 8.1. Introduction
• 8.2. Banking, Financial Services & Insurance (BFSI)
• 8.3. Telecommunications and IT
• 8.4. Manufacturing
• 8.5. Retail and Wholesale
• 8.6. Government
• 8.7. Travel and Hospitality
• 8.8. Resource and Utilities
• 8.9. Healthcare and Life Sciences
• 8.10. Others

9. Middle East Cloud Applications Market By Market Size

• 9.1. Introduction
• 9.2. Small and Medium Businesses (SMBS)
• 9.3. Large Enterprises

10. Middle East Cloud Applications Market, By Country

• 10.1. Introduction
• 10.2. Kingdom of Saudi Arabia (KSA)
• 10.3. United Arab Emirates (UAE)
• 10.4. Qatar
• 10.5. Other Countries

11. Competitive Landscape

• 11.1. Overview
• 11.2. Competitive Situation and Trends
  • 11.2.1. New Product Launches
  • 11.2.2. Agreements, Partnerships, Collaborations & Joint Ventures
  • 11.2.3. Mergers and Acquisitions
  • 11.2.4. Others

12. Company Profiles

• 12.1. International Business Machines Corporation (IBM)
  • 12.1.1. Business Overview
  • 12.1.2. Solutions
  • 12.1.3. Key Strategies
  • 12.1.4. Recent Developments
  • 12.1.5. SWOT Analysis
• 12.2. Oracle
  • 12.2.1. Business Overview
  • 12.2.2. Solutions
  • 12.2.3. Key Strategies
  • 12.2.4. Recent Developments
  • 12.2.5. SWOT Analysis
• 12.3. SAP SE
  • 12.3.1. Business Overview
  • 12.3.2. Product Portfolio
  • 12.3.3. Key Strategy
  • 12.3.4. Recent Developments
  • 12.3.5. SWOT Analysis
• 12.4. Microsoft Corporation
  • 12.4.1. Business Overview
  • 12.4.2. Solutions
  • 12.4.3. Key Strategies
  • 12.4.4. Recent Developments
  • 12.4.5. SWOT Analysis
• 12.5. Salesforce.Com
  • 12.5.1. Business Overview
  • 12.5.2. Solutions
  • 12.5.3. Key Strategies
  • 12.5.4. Recent Developments
  • 12.5.5. SWOT Analysis
• 12.6. Infor, Inc.
  • 12.6.1. Business Overview
  • 12.6.2. Solutions
  • 12.6.3. Key Strategy
  • 12.6.4. Recent Developments
• 12.7. Workday, Inc
  • 12.7.1. Business Overview
  • 12.7.2. Solutions
  • 12.7.3. Key Strategies
  • 12.7.4. Recent Developments
• 12.8. Netsuite Inc.
  • 12.8.1. Business Overview
  • 12.8.2. Solutions
  • 12.8.3. Key Strategies
  • 12.8.4. Recent Developments
• 12.9. The Sage Group PLC
  • 12.9.1. Business Overview
  • 12.9.2. Solutions
  • 12.9.3. Key Strategies
  • 12.9.4. Recent Developments
• 12.10. Epicor
  • 12.10.1. Business Overview
  • 12.10.2. Solutions
  • 12.10.3. Key Strategies
  • 12.10.4. Recent Developments
• 12.11. Ramco Systems Limited
  • 12.11.1. Business Overview
  • 12.11.2. Solutions
  • 12.11.3. Key Strategy
  • 12.11.4. Recent Developments

13. Appendix

• 13.1. Discussion Guide
• 13.2. Introducing RT: Real Time Market Intelligence
• 13.3. Available Customizations
• 13.4. Related Reports

List of Tables

• Table 1: Assumptions
• Table 2: Adoption By SMBS is Propelling The Growth of Cloud Applications Market
• Table 3: Concerns of Data Security and Privacy Are Restraints of The Cloud Applications Market
• Table 4: Verticalized Cloud Solutions is The Key Opportunity for The Cloud Applications Market
• Table 5: Need for Proactive Consulting is The Key Challenge for The Cloud Applications Market
• Table 6: Middle East Cloud Applications Market, By Type, 2013-2020 ($Million)
• Table 7: CRM: Market, By Country, 2013-2020 ($Million)
• Table 8: CRM: Market, By End User, 2013-2020 ($Million)
• Table 9: CRM: Market, By Vertical, 2013-2020 ($Million)
• Table 10: HCM: Market, By Country, 2013-2020 ($Million)
• Table 11: HCM: Market, By End User, 2013-2020 ($Million)
• Table 12: HCM: Market, By Vertical, 2013-2020 ($Million)
• Table 13: ERP: Market, By Country, 2013-2020 ($Million)
• Table 14: ERP: Market, By End User, 2013-2020 ($Million)
• Table 15: ERP: Market, By Vertical, 2013-2020 ($Million)
• Table 16: SCM: Market, By Country, 2013-2020 ($Million)
• Table 17: SCM: Market, By End User, 2013-2020 ($Million)
• Table 18: SCM: Market, By Vertical, 2013-2020 ($Million)
• Table 19: BI: Market, By Country, 2013-2020 ($Million)
• Table 20: BI: Market, By End User, 2013-2020 ($Million)
• Table 21: BI: Market, By Vertical, 2013-2020 ($Million)
• Table 22: Content Management and Collaboration: Market, By Country, 2013-2020 ($Million)
• Table 23: Content Management and Collaboration: Market, By End User, 2013-2020 ($Million)
• Table 24: Content Management and Collaboration: Market, By Vertical, 2013-2020 ($Million)
• Table 25: Ecommerce: Market, By Country, 2013-2020 ($Million)
• Table 26: Ecommerce: Market, By End User, 2013-2020 ($Million)
• Table 27: Ecommerce: Market, By Vertical, 2013-2020 ($Million)
• Table 28: Other Industry Specific Applications: Market, By Country, 2013-2020 ($Million)
• Table 29: Other Industry Specific Applications: Market, By End User, 2013-2020 ($Million)
• Table 30: Other Industry Specific Applications: Market, By Vertical, 2013-2020 ($Million)
• Table 31: Middle East Cloud Applications Market, By Vertical, 2013-2020 ($Million)
• Table 32: BFSI: Market, By Country, 2013-2020 ($Million)
• Table 33: BFSI: Market, By End User, 2013-2020 ($Million)
• Table 34: BFSI: Market, By Type, 2013-2020 ($Million)
• Table 35: Telecommunication and IT: Market, By Country, 2013-2020 ($Million)
• Table 36: Telecommunications and IT: Market, By End User, 2013-2020 ($Million)
• Table 37: Telecommunications and IT: Market, By Type, 2013-2020 ($Million)
• Table 38: Manufacturing: Market, By Country, 2013-2020 ($Million)
• Table 39: Manufacturing: Market, By End User, 2013-2020 ($Million)
• Table 40: Manufacturing: Market, By Type, 2013-2020 ($Million)
• Table 41: Retail and Wholesale: Market, By Country, 2013-2020 ($Million)
• Table 42: Retail and Wholesale : Market, By End User, 2013-2020 ($Million)
• Table 43: Retail and Wholesale: Market, By Type, 2013-2020 ($Million)
• Table 44: Government: Market, By Country, 2013-2020 ($Million)
• Table 45: Government: Market, By End User, 2013-2020 ($Million)
• Table 46: Government: Market, By Type, 2013-2020 ($Million)
• Table 47: Travel and Hospitality: Market, By Country, 2013-2020 ($Million)
• Table 48: Travel and Hospitality: Market, By End User, 2013-2020 ($Million)
• Table 49: Travel and Hospitality: Market, By Type, 2013-2020 ($Million)
• Table 50: Resource and Utilities: Market, By Country, 2013-2020 ($Million)
• Table 51: Resource and Utilities Market, By End User, 2013-2020 ($Million)
• Table 52: Resource and Utilities: Market, By Type, 2013-2020 ($Million)
• Table 53: Healthcare and Life Sciences: Market, By Country, 2013-2020 ($Million)
• Table 54: Healthcare and Life Sciences: Market, By End User, 2013-2020 ($Million)
• Table 55: Healthcare and Life Sciences: Market, By Type, 2013-2020 ($Million)
• Table 56: Others: Market, By Country, 2013-2020 ($Million)
• Table 57: Others: Market, By End User, 2013-2020 ($Million)
• Table 58: Others: Market, By Type, 2013-2020 ($Million)
• Table 59: Middle East Cloud Applications Market, By End User, 2013-2020 ($Million)
• Table 60: SMBS: Market, By Country, 2013-2020 ($Million)
• Table 61: Large Enterprises: Market, By Country, 2013-2020 ($Million)
• Table 62: Middle East Cloud Applications Market, By Country, 2013-2020 ($Million)
• Table 63: KSA: Market, By End User, 2013-2020 ($Million)
• Table 64: UAE: Market, By End User, 2013-2020 ($Million)
• Table 65: Qatar: Market, By End User, 2013-2020 ($Million)
• Table 66: Other Countries: Market, By End User, 2013-2020 ($Million)
• Table 67: New Product Launches, 2011-2014
• Table 68: Agreements, Partnerships, Collaborations, and Joint Ventures, 2012-2014
• Table 69: Mergers and Acquisitions, 2012-2015
• Table 70: Expansions, 2012-2014

List of Figures

• Figure 1: Research Methodology
• Figure 2: Market Size Estimation Methodology: Bottom-Up Approach
• Figure 3: Market Size Estimation Methodology: Top-Down Approach
• Figure 4: Breakdown of Primary Interview: By Company Type, Designation, and Country
• Figure 5: Middle East Cloud Applications Market Snapshot on The Basis of Types (2015 vs. 2020)
• Figure 6: SMBS Creating Huge Investment Opportunities in The Middle East Cloud Applications Market
• Figure 7: Lucrative Market Prospects in Middle East Cloud Applications Market
• Figure 8: Middle East Cloud Applications Market: Top Three Verticals and Countries Market Growth Rate (2015-2020)
• Figure 9: Market Segmentation: By Type
• Figure 10: Market Segmentation: By Vertical
• Figure 11: Market Segmentation: By Country
• Figure 12: Market Segmentation: By End User
• Figure 13: Market Dynamics
• Figure 14: Market: Value Chain Analysis
• Figure 15: Market: Porter's Five Forces Analysis
• Figure 16: Market: Strategic Benchmarking
• Figure 17: Market Size in Small and Medium Businesses is Expected to Grow By 30.3% During The Forecast Period
• Figure 18: Companies Adopted Agreements, Partnerships, Collaborations & Joint Ventures as The Key Growth Strategies Over The Period 2012-2015
• Figure 19: Battle for Market Share: New Product Launch Was The Key Strategy
• Figure 20: IBM.: Company Snapshot
• Figure 21: IBM: SWOT Analysis
• Figure 22: Oracle: Company Snapshot
• Figure 23: Oracle: SWOT Analysis
• Figure 24: SAP SE: Business Overview
• Figure 25: SAP SE: SWOT Analysis
• Figure 26: Microsoft Corporation: Company Snapshot
• Figure 27: Microsoft: SWOT Analysis
• Figure 28: Salesforce.Com: Company Snapshot
• Figure 29: Salesforce.Com : SWOT Analysis
• Figure 30: Infor, Inc.: Company Snapshot
• Figure 31: Workday, Inc: Company Snapshot
• Figure 32: Netsuite, Inc: Company Snapshot
• Figure 33: The Sage Group PLC: Company Snapshot
• Figure 34: Epicor: Company Snapshot
• Figure 35: Ramco Systems Limited: Company Snapshot