表紙
市場調查報告書

現場服務管理 (FSM)的全球市場 - 至2024年的預測:計劃、派遣分配、途徑最佳化,客戶管理,工作順序管理,庫存管理,服務契約管理,匯報、分析

Field Service Management Market by Component (Solutions, Services), Organization Size, Deployment Type, Industry Vertical (IT and Telecom, Energy and Utilities, Manufacturing, Transportation and Logistics), and Region - Global Forecast to 2024

出版商 MarketsandMarkets 商品編碼 323608
出版日期 內容資訊 英文 145 Pages
訂單完成後即時交付
價格
Back to Top
現場服務管理 (FSM)的全球市場 - 至2024年的預測:計劃、派遣分配、途徑最佳化,客戶管理,工作順序管理,庫存管理,服務契約管理,匯報、分析 Field Service Management Market by Component (Solutions, Services), Organization Size, Deployment Type, Industry Vertical (IT and Telecom, Energy and Utilities, Manufacturing, Transportation and Logistics), and Region - Global Forecast to 2024
出版日期: 2019年07月08日內容資訊: 英文 145 Pages
簡介

現場服務管理 (FSM) 市場預計將從2019年的28億美元,到2024年擴大到59億美元的規模,在預測期間內將以16.2的速度成長。該市場由於恰當的客戶服務的提供,營業人員者和客戶的圓滑通訊,及現場技術人員的效率改善等各式各樣的因素所促進。可是,資料安全相關安全的擔憂有阻礙市場成長的可能性。

本報告提供全球現場服務管理 (FSM) 市場相關調查分析,市場概要,產業趨勢,各市場區隔的市場分析,競爭情形,主要企業等相關的系統性資訊。

第1章 簡介

第2章 調查手法

第3章 摘要整理

第4章 重要考察

  • 現場服務管理 (FSM) 市場的富有魅力的市場機會
  • 北美的現場服務管理 (FSM) 市場:各垂直產業、各國
  • 現場服務管理 (FSM) 市場:各主要國家

第5章 市場概要

  • 簡介
  • 市場動態
    • 促進因素
    • 阻礙因素
    • 機會
    • 課題
  • 產業趨勢
    • 利用案例1:VIASAT
    • 利用案例2:ORCHARD MANUFACTURING CORPORATION (OMC)
    • 利用案例3:BRANDSMART USA

第6章 現場服務管理 (FSM)的全球市場:各零件

  • 簡介
  • 解決方案
    • 計劃,派遣分配,途徑最佳化
    • 客戶管理
    • 工作順序管理
    • 庫存管理
    • 服務契約管理
    • 匯報、分析
    • 其他
  • 服務
    • 諮詢
    • 整合、執行
    • 支援、訓練

第7章 現場服務管理 (FSM) 市場:各組織規模

  • 簡介
  • 大企業
  • 中小企業

第8章 現場服務管理 (FSM) 市場:各部署類型

  • 簡介
  • 內部部署
  • 雲端

第9章 現場服務管理 (FSM)的全球市場:各垂直產業

  • 簡介
  • IT、通訊
  • 銀行、金融服務、保險 (BFSI)
  • 醫療、生命科學
  • 製造
  • 運輸、物流
  • 建設、不動產
  • 能源、公共事業
  • 其他

第10章 現場服務管理 (FSM)的全球市場:各地區

  • 簡介
  • 北美
  • 歐洲
  • 亞太地區
  • 中東、非洲
  • 南美

第11章 競爭情形

  • 概要
  • 競爭模式
  • 競爭領導製圖

第12章 企業簡介

  • 簡介
  • ORACLE
  • MICROSOFT
  • IFS
  • CLICKSOFTWARE
  • SERVICEMAX
  • ASTEA
  • COMARCH
  • INFOR
  • SALESFORCE
  • SAP
  • TRIMBLE
  • SERVICEPOWER
  • OVERIT
  • FIELDAWARE
  • GEOCONCEPT

第13章 附錄

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄
Product Code: TC 3048

"Growing demand for mobility-based solutions to improve field service operations and maximizing the productivity of field service technicians with the help of advanced technology are expected to drive the growth of the field service management market"

The global field service management market size is expected to grow from USD 2.8 billion in 2019 to USD 5.9 billion by 2024, at a CAGR of 16.2% during the forecast period. The field service management market is driven by various factors, such as delivering prompt customer services, better communication between field representatives and customers, and enhanced efficiency of field technicians. However, security concerns related to data security can hinder the growth of the market.

The transportation and logistics segment is projected to grow at the highest CAGR during the forecast period

With time, many organizations have deployed a mix of technologies, computer systems, and different field service management solutions to cater to the growing demands of customers. Modern logistics is constantly moving forward, with enterprises trying to stay on top of the latest trends and technologies while satisfying customers. With visibility on technician's movement, equipment and transactions, transportation and logistics enterprises can better perform field operations in real-time and improving operational efficiency. Many organizations are using mobile technologies to schedule shifts, plan capacity, and track the location of the people or goods in transit

The integration and implementation services segment expected to account for the largest share during the forecast period

Integration and implementation services provide ease to organizations in deploying field service management solutions. These services ensure organizations that applications would be integrated effortlessly with their internal and external systems, and they would get the most out of investments made on IT infrastructure. System integrators help enterprises understand the operational functionalities of their existing systems and establish reliable connectivity between data, people, applications, and devices for the growth of business revenue.

APAC expected to grow at the highest rate during the forecast period

The field service management market in APAC is expected to grow at the highest CAGR during the forecast period, due to the increase in demand for field service management solutions and services. These solutions enable an organization to fine-tune field service operations so that field technicians can perform assigned tasks with better accuracy and provide maximum satisfaction to customers. The APAC region is expected to experience extensive growth opportunities during the forecast period. Australia and New Zealand (ANZ), India, and China have emerged as undisputed leaders in the field service management market.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the field service management market.

  • By company type: Tier 1 - 38%, Tier 2 - 42%, and Tier 3 - 20%
  • By designation: C-level - 40%, Director-level - 35%, and Others - 25%
  • By region: North America - 35%, Europe - 40%, APAC - 15%, RoW - 10%

Major vendors offering field service management solutions and services across the globe includes: Oracle (US); Microsoft (US); IFS (Sweden); ClickSoftware (US); ServiceMax (US); Astea (US); Comarch (Poland); SAP (Germany); Salesforce (US); Trimble (US); Infor (US); OverIT (Italy); ServicePower (US); FieldAware (US); GEOCONCEPT (France); FieldEZ (India); and Zinier (US).

The study includes an in-depth competitive analysis of these key players in the field service management market, with their company profiles, recent developments, and key market strategies.

Research Coverage:

The market study covers the field service management market size across segments. It aims at estimating the market size and the growth potential of this market across different segments, namely, component (solutions and services), deployment type, organization size, industry vertical, and region. The study also includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report:

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall field service management market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 OBJECTIVES OF THE STUDY
  • 1.2 MARKET DEFINITION
  • 1.3 MARKET SCOPE
    • 1.3.1 MARKET SEGMENTATION
    • 1.3.2 REGIONS COVERED
  • 1.4 YEARS CONSIDERED FOR THE STUDY
  • 1.5 CURRENCY CONSIDERED
  • 1.6 STAKEHOLDERS

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primaries
      • 2.1.2.2 Key industry insights
  • 2.2 DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • 2.3.1 TOP-DOWN APPROACH
    • 2.3.2 BOTTOM-UP APPROACH
  • 2.4 MARKET FORECAST
  • 2.5 ASSUMPTIONS FOR THE STUDY
  • 2.6 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE FIELD SERVICE MANAGEMENT MARKET
  • 4.2 NORTH AMERICA FIELD SERVICE MANAGEMENT MARKET, BY INDUSTRY VERTICAL & COUNTRY
  • 4.3 FIELD SERVICE MANAGEMENT MARKET: MAJOR COUNTRIES

5 MARKET OVERVIEW

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • 5.2.1 DRIVERS
      • 5.2.1.1 Growing demand for mobility solutions to gain real-time visibility into field operations
      • 5.2.1.2 Increasing adoption of cloud-based field service management solutions
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Security concerns of organizations related to data confidentiality
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Maximizing work efficiencies with the help of advanced technologies
      • 5.2.3.2 New sales opportunities by technicians
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Selecting the right solution that aligns with the organization's business needs
      • 5.2.4.2 Offering consistent customer service experience
  • 5.3 INDUSTRY TRENDS
    • 5.3.1 USE CASE 1: VIASAT
    • 5.3.2 USE CASE 2: ORCHARD MANUFACTURING CORPORATION (OMC)
    • 5.3.3 USE CASE 3: BRANDSMART USA

6 FIELD SERVICE MANAGEMENT MARKET, BY COMPONENT

  • 6.1 INTRODUCTION
  • 6.2 SOLUTIONS
    • 6.2.1 SCHEDULE, DISPATCH, AND ROUTE OPTIMIZATION
      • 6.2.1.1 Rise in demand for faster delivery and proactive management of service requests is expected to drive the growth of schedule, dispatch, and route optimization solutions
    • 6.2.2 CUSTOMER MANAGEMENT
      • 6.2.2.1 Growing focus of organizations to improve customer communication and service delivery is expected to drive the growth of customer management solutions
    • 6.2.3 WORK ORDER MANAGEMENT
      • 6.2.3.1 Rise in demand for organizations to efficiently manage work orders and improve workforce productivity is expected to drive the growth of work order management solutions
    • 6.2.4 INVENTORY MANAGEMENT
      • 6.2.4.1 Growing focus of organizations to manage inventory and improve parts replacement process is expected to drive the demand for inventory management solutions
    • 6.2.5 SERVICE CONTRACT MANAGEMENT
      • 6.2.5.1 Increasing automation of contract management and renewal process by organizations is expected to drive the growth of service contract management solutions
    • 6.2.6 REPORTING AND ANALYTICS
      • 6.2.6.1 Need to improve field service operations with real-time analysis of information is expected to drive the demand for reporting and analytics solutions
    • 6.2.7 OTHERS
  • 6.3 SERVICES
    • 6.3.1 CONSULTING
      • 6.3.1.1 Need of organizations to identify the right set of solutions which can help them improve their field service operations is expected to drive the growth of consulting services
    • 6.3.2 INTEGRATION AND IMPLEMENTATION
      • 6.3.2.1 Efficient deployment of field service management solutions within organizations' systems is expected to drive the growth of integration and implementation services
    • 6.3.3 TRAINING AND SUPPORT
      • 6.3.3.1 Focus of organizations to improve skills of field technicians is expected to drive the growth of training and support services

7 FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE

  • 7.1 INTRODUCTION
  • 7.2 LARGE ENTERPRISES
    • 7.2.1 GROWING FOCUS OF LARGE ENTERPRISE TO MANAGE THEIR EXTENSIVE FIELD OPERATIONS TO DRIVE THE ADOPTION OF FIELD SERVICE MANAGEMENT SOLUTIONS AMONG LARGE ENTERPRISES
  • 7.3 SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)
    • 7.3.1 NEED FOR COST-EFFECTIVE SOLUTIONS TO DRIVE THE DEMAND FOR FIELD SERVICE MANAGEMENT SOLUTIONS AMONG SMALL AND MEDIUM-SIZED ENTERPRISES

8 FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT TYPE

  • 8.1 INTRODUCTION
  • 8.2 ON-PREMISES
    • 8.2.1 SECURITY CONCERNS AMONG LARGE ENTERPRISES TO DRIVE THE ADOPTION OF ON-PREMISES FIELD SERVICE MANAGEMENT SOLUTIONS
  • 8.3 CLOUD
    • 8.3.1 SCALABILITY AND COST-EFFECTIVENESS ARE EXPECTED TO DRIVE THE DEMAND FOR CLOUD-BASED FIELD SERVICE MANAGEMENT SOLUTIONS DURING THE FORECAST PERIOD

9 FIELD SERVICE MANAGEMENT MARKET, BY INDUSTRY VERTICAL

  • 9.1 INTRODUCTION
  • 9.2 IT AND TELECOM
    • 9.2.1 GROWING NEED TO OFFER BEST-IN-CLASS CUSTOMER EXPERIENCE EXPECTED TO DRIVE ADOPTION OF FIELD SERVICE MANAGEMENT SOLUTIONS IN IT AND TELECOM INDUSTRY VERTICAL
  • 9.3 HEALTHCARE AND LIFE SCIENCES
    • 9.3.1 NEED TO AUTOMATE AND IMPROVE COMPLEX HEALTHCARE SERVICES EXPECTED TO DRIVE THE DEMAND FOR FIELD SERVICE MANAGEMENT SOLUTIONS IN HEALTHCARE AND LIFE SCIENCES INDUSTRY VERTICAL
  • 9.4 MANUFACTURING
    • 9.4.1 RISING NEED TO STREAMLINE PRODUCT MANUFACTURING AND DELIVERY PROCESSES IS EXPECTED TO DRIVE THE ADOPTION OF FIELD SERVICE MANAGEMENT SOLUTIONS IN MANUFACTURING INDUSTRY VERTICAL
  • 9.5 TRANSPORTATION AND LOGISTICS
    • 9.5.1 FIELD SERVICE MANAGEMENT SOLUTIONS EMPOWER ENTERPRISES IN THE EFFICIENT MOVEMENT OF PEOPLE AND GOODS FROM ONE LOCATION TO ANOTHER
  • 9.6 CONSTRUCTION AND REAL ESTATE
    • 9.6.1 DEMAND FOR HIGHLY CONNECTED ENVIRONMENT TO EFFICIENTLY MANAGE VARIOUS PROJECT TASKS IS EXPECTED TO DRIVE THE GROWTH OF FIELD SERVICE MANAGEMENT SOLUTION IN CONSTRUCTION AND REAL ESTATE INDUSTRY VERTICAL
  • 9.7 ENERGY AND UTILITIES
    • 9.7.1 INCREASED FOCUS OF ORGANIZATIONS TO TAKE PROACTIVE MEASURES AGAINST OUTAGES AND REDUCE RISKS IN MANAGING CRITICAL OPERATIONS PROJECTED TO DRIVE THE ADOPTION OF FIELD SERVICE MANAGEMENT SOLUTIONS IN ENERGY AND UTILITIES INDUSTRY VERTICAL
  • 9.8 OTHERS

10 FIELD SERVICE MANAGEMENT MARKET, BY REGION

  • 10.1 INTRODUCTION
  • 10.2 NORTH AMERICA
    • 10.2.1 US
      • 10.2.1.1 Automation of field service operations to improve first fix rate is expected to drive the US market
    • 10.2.2 CANADA
      • 10.2.2.1 Deployment of cloud-based field service management solution to get actionable insights from field information to fuel the market growth in Canada
  • 10.3 EUROPE
    • 10.3.1 UK
      • 10.3.1.1 Ability to measure and analyze various field service operations to drive the adoption of field service solution and services in the UK
    • 10.3.2 GERMANY
      • 10.3.2.1 Developed communication infrastructure expected to propel the market in Germany
    • 10.3.3 REST OF EUROPE
  • 10.4 ASIA PACIFIC
    • 10.4.1 AUSTRALIA AND NEW ZEALAND (ANZ)
      • 10.4.1.1 Need to deliver consistent customer service experience to drive the adoption of field service management solutions in Australia and New Zealand
    • 10.4.2 CHINA
      • 10.4.2.1 Growing need among field representatives to adopt smart techniques to fuel the market growth in China
    • 10.4.3 REST OF ASIA PACIFIC
  • 10.5 MIDDLE EAST AND AFRICA
    • 10.5.1 SOUTH AFRICA
      • 10.5.1.1 Increasing need to improve various field service operations is expected to drive the growth of the field service management market in South Africa
    • 10.5.2 UAE
      • 10.5.2.1 Digitalization in varied industry verticals boosts the adoption of field service management solutions and services in the UAE
    • 10.5.3 REST OF MIDDLE EAST AND AFRICA
  • 10.6 LATIN AMERICA
    • 10.6.1 BRAZIL
      • 10.6.1.1 Increasing awareness of organizations for field service management solutions to improve service operations is expected to drive the market growth in Brazil
    • 10.6.2 MEXICO
      • 10.6.2.1 Increased productivity of field workforce using field service management solutions to boost the market growth in Mexico
    • 10.6.3 REST OF LATIN AMERICA

11 COMPETITIVE LANDSCAPE

  • 11.1 OVERVIEW
  • 11.2 COMPETITIVE SCENARIO
    • 11.2.1 NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS
    • 11.2.2 BUSINESS EXPANSIONS
    • 11.2.3 ACQUISITIONS
    • 11.2.4 PARTNERSHIPS AND AGREEMENTS
  • 11.3 COMPETITIVE LEADERSHIP MAPPING
    • 11.3.1 VISIONARY LEADERS
    • 11.3.2 DYNAMIC DIFFERENTIATORS
    • 11.3.3 INNOVATORS
    • 11.3.4 EMERGING COMPANIES

12 COMPANY PROFILES

(Business overview, Products and Services offered, Recent developments, SWOT analysis & MnM View)*

  • 12.1 INTRODUCTION
  • 12.2 ORACLE
  • 12.3 MICROSOFT
  • 12.4 IFS
  • 12.5 CLICKSOFTWARE
  • 12.6 SERVICEMAX
  • 12.7 ASTEA
  • 12.8 COMARCH
  • 12.9 INFOR
  • 12.10 SALESFORCE
  • 12.11 SAP
  • 12.12 TRIMBLE
  • 12.13 SERVICEPOWER
  • 12.14 OVERIT
  • 12.15 FIELDAWARE
  • 12.16 FIELDEZ
  • 12.17 ZINIER
  • 12.18 GEOCONCEPT

Details on Business overview, Products and Services offered, Recent developments, SWOT analysis & MnM View might not be captured in case of unlisted companies.

13 APPENDIX

  • 13.1 DISCUSSION GUIDE
  • 13.2 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 13.3 AVAILABLE CUSTOMIZATIONS
  • 13.4 RELATED REPORTS
  • 13.5 AUTHOR DETAILS

LIST OF TABLES

  • TABLE 1: UNITED STATES DOLLAR EXCHANGE RATE, 2015-2017
  • TABLE 2: FACTOR ANALYSIS
  • TABLE 3: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 4: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
  • TABLE 5: SOLUTIONS: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 6: SCHEDULE, DISPATCH, AND ROUTE OPTIMIZATION: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 7: CUSTOMER MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 8: WORK ORDER MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 9: INVENTORY MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 10: SERVICE CONTRACT MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 11: REPORTING AND ANALYTICS: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 12: OTHERS: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD THOUSAND)
  • TABLE 13: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 14: SERVICES: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 15: CONSULTING: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 16: INTEGRATION AND IMPLEMENTATION: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 17: TRAINING AND SUPPORT: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD THOUSAND)
  • TABLE 18: FIELD SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 19: LARGE ENTERPRISES: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 20: SMALL AND MEDIUM-SIZED ENTERPRISES: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 21: FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 22: ON-PREMISES: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 23: CLOUD: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 24: FIELD SERVICE MANAGEMENT MARKET, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 25: IT AND TELECOM: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 26: HEALTHCARE AND LIFE SCIENCES: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 27: MANUFACTURING: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 28: TRANSPORTATION AND LOGISTICS: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 29: CONSTRUCTION AND REAL ESTATE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 30: ENERGY AND UTILITIES: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 31: OTHERS: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 32: FIELD SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 33: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 34: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
  • TABLE 35: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 36: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 37: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 38: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 39: NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 40: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 41: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
  • TABLE 42: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 43: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 44: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 45: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 46: EUROPE: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 47: ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 48: ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2017-2024 (USD MILLION)
  • TABLE 49: ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 50: ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 51: ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 52: ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 53: ASIA PACIFIC: FIELD SERVICE MANAGEMENT SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 54: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 55: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SOLUTION, 2017-2024 (USD MILLION)
  • TABLE 56: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 57: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 58: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 59: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD THOUSAND)
  • TABLE 60: MIDDLE EAST AND AFRICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 61: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 62: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SOLUTION, 2017-2024 (USD THOUSAND)
  • TABLE 63: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY SERVICE, 2017-2024 (USD THOUSAND)
  • TABLE 64: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 65: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 66: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD THOUSAND)
  • TABLE 67: LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 68: NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS, 2017-2019
  • TABLE 69: BUSINESS EXPANSIONS, 2017-2019
  • TABLE 70: ACQUISITIONS, 2017-2019
  • TABLE 71: PARTNERSHIPS AND AGREEMENTS, 2017-2019
  • TABLE 72: EVALUATION CRITERIA

LIST OF FIGURES

  • FIGURE 1: FIELD SERVICE MANAGEMENT MARKET: RESEARCH DESIGN
  • FIGURE 2: FIELD SERVICE MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
  • FIGURE 3: LARGE ENTERPRISES SEGMENT TO HOLD THE LARGEST SHARE IN THE FIELD SERVICE MANAGEMENT MARKET IN 2019
  • FIGURE 4: NORTH AMERICA ESTIMATED TO ACCOUNT FOR THE LARGEST SHARE OF THE FIELD SERVICE MANAGEMENT MARKET IN 2019
  • FIGURE 5: GROWING FOCUS OF ORGANIZATIONS TOWARD OPTIMIZING FIELD SERVICE OPERATIONS IS ONE OF THE FACTORS EXPECTED TO DRIVE THE FIELD SERVICE MANAGEMENT MARKET
  • FIGURE 6: ENERGY AND UTILITIES INDUSTRY VERTICAL AND THE US EXPECTED TO ACCOUNT FOR THE LARGEST SHARE IN THE NORTH AMERICAN FIELD SERVICE MANAGEMENT MARKET IN 2019
  • FIGURE 7: FIELD SERVICE MANAGEMENT MARKET IN AUSTRALIA AND NEW ZEALAND (ANZ) EXPECTED TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD
  • FIGURE 8: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: FIELD SERVICE MANAGEMENT MARKET
  • FIGURE 9: SERVICES SEGMENT PROJECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD AS COMPARED TO THE SOLUTIONS SEGMENT
  • FIGURE 10: WORK ORDER MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 11: INTEGRATION AND IMPLEMENTATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 12: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD AS COMPARED TO LARGE ENTERPRISES SEGMENT
  • FIGURE 13: CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD AS COMPARED TO ON-PREMISES SEGMENT
  • FIGURE 14: TRANSPORTATION AND LOGISTICS INDUSTRY VERTICAL EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 15: ASIA PACIFIC FIELD SERVICE MANAGEMENT MARKET EXPECTED TO WITNESS SIGNIFICANT GROWTH DURING THE FORECAST PERIOD
  • FIGURE 16: NORTH AMERICA: MARKET SNAPSHOT
  • FIGURE 17: ASIA PACIFIC: MARKET SNAPSHOT
  • FIGURE 18: KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE FIELD SERVICE MANAGEMENT MARKET, 2017-2019
  • FIGURE 19: FIELD SERVICE MANAGEMENT MARKET (GLOBAL): COMPETITIVE LEADERSHIP MAPPING, 2019
  • FIGURE 20: GEOGRAPHIC REVENUE MIX OF THE TOP MARKET PLAYERS
  • FIGURE 21: ORACLE: COMPANY SNAPSHOT
  • FIGURE 22: ORACLE: SWOT ANALYSIS
  • FIGURE 23: MICROSOFT: COMPANY SNAPSHOT
  • FIGURE 24: MICROSOFT: SWOT ANALYSIS
  • FIGURE 25: IFS: COMPANY SNAPSHOT
  • FIGURE 26: IFS: SWOT ANALYSIS
  • FIGURE 27: CLICKSOFTWARE: SWOT ANALYSIS
  • FIGURE 28: SERVICEMAX: SWOT ANALYSIS
  • FIGURE 29: ASTEA: COMPANY SNAPSHOT
  • FIGURE 30: COMARCH: COMPANY SNAPSHOT
  • FIGURE 31: INFOR: COMPANY SNAPSHOT
  • FIGURE 32: SALESFORCE: COMPANY SNAPSHOT
  • FIGURE 33: SAP: COMPANY SNAPSHOT
  • FIGURE 34: TRIMBLE: COMPANY SNAPSHOT
Back to Top