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表紙
市場調查報告書

UCC (整合通訊及合作)的全球市場、COVID-19的影響 (∼2026年):各零組件 (類型 (UCaaS、IP電話、視訊會議系統)、服務)、產業、組織規模、展開區分、地區

Unified Communication and Collaboration Market with COVID-19 Impact Analysis, by Component (Types (UCaaS, IP Telephony, and Video Conferencing Systems) and Services), Vertical, Organization Size, Deployment Mode, and Region - Global Forecast to 2026

出版商 MarketsandMarkets 商品編碼 1025579
出版日期 內容資訊 英文 283 Pages
訂單完成後即時交付
價格
UCC (整合通訊及合作)的全球市場、COVID-19的影響 (∼2026年):各零組件 (類型 (UCaaS、IP電話、視訊會議系統)、服務)、產業、組織規模、展開區分、地區 Unified Communication and Collaboration Market with COVID-19 Impact Analysis, by Component (Types (UCaaS, IP Telephony, and Video Conferencing Systems) and Services), Vertical, Organization Size, Deployment Mode, and Region - Global Forecast to 2026
出版日期: 2021年08月24日內容資訊: 英文 283 Pages
簡介

UCC (整合通訊及合作)的市場規模在預測期間內預計以13.6%的年複合成長率發展,從2021年的674億美元,成長到2026年1275億美元的規模。

來自大企業及中小企業的UCaaS的需求增加,行動和BYOD廣泛使用的趨勢,AI和ML等先進技術的崛起等要素,預計新型冠狀病毒感染疾病 (COVID-19)結束後也繼續持續成長。

本報告提供全球UCC (整合通訊及合作)的市場調查,市場定義和概要,COVID-19以及其他的市場影響因素分析,法律制度,技術、專利分析,案例研究,市場規模的變化、預測,零組件、展開區分、組織規模、產業、地區/主要國家等各種區分的明細,競爭環境,主要企業簡介等彙整資訊。

第1章 簡介

第2章 調查手法

第3章 摘要整理

第4章 重要考察

第5章 市場概要與趨勢

  • 市場動態
    • 促進因素
    • 阻礙因素
    • 市場機會
    • 課題
  • COVID-19的影響
  • 案例研究
  • 生態系統
  • 供應鏈分析
  • 價格分析
  • 專利分析
  • 技術分析
  • 波特分析
  • 法律規章
  • 給予買主的影響的趨勢

第6章 市場分析、預測:各零件

  • 各類型
    • UCAAS
    • IP電話
    • 視訊會議系統
  • 各類服務
    • UC管理服務
    • 專業服務

第7章 市場分析、預測:各部署種類

  • 內部部署
  • 公共雲端
  • 混合雲端

第8章 市場分析、預測:各組織規模

  • 大企業
  • 中小企業

第9章 市場分析、預測:各產業

  • 銀行、金融服務、保險
  • IT、通訊
  • 醫療保健
  • 零售、消費品
  • 公共部門、公共產業
  • 物流、運輸
  • 旅遊、飯店
  • 其他

第10章 市場分析、預測:各地區、主要國家

  • 北美
  • 歐洲
  • 亞太地區
  • 中東、非洲
  • 南美

第11章 競爭情形

  • 市場排行榜
  • 頂級供應商的市場佔有率
  • 頂級供應商的過去的收益分析
  • 企業評估象限
  • 競爭模式

第12章 企業簡介

  • 主要企業
    • ZOOM
    • CISCO
    • MICROSOFT
    • AVAYA
    • GOOGLE
    • FUZE
    • LOGMEIN
    • RINGCENTRAL
    • VERIZON
    • BT
    • DIALPAD
    • ORANGE S.A.
    • STARBLUE
    • WINDSTREAM INTELLECTUAL PROPERTY SERVICES
    • ALCATEL-LUCENT ENTERPRISE
    • INTRADO
    • NTT COMMUNICATIONS
    • MASERGY COMMUNICATIONS
    • REVATION SYSTEMS
    • 8X8
    • VONAGE
    • STAR2STAR COMMUNICATIONS
    • ZOHO
    • NEC
    • PLANTRONICS(POLY)
    • MITEL
  • Start-Ups/SME
    • STARLEAF
    • VOTACALL
    • PEXIP
    • TRUECONF
    • SNAPSOLV
    • MELP APP
    • ROUTE MOBILE
    • SIMPPLR
    • AGORA
    • YUWEE

第13章 鄰近市場、相關市場

第14章 附錄

目錄
Product Code: TC 7967

The UCC market size is expected to grow from USD 67.4 billion in 2021 to USD 127.5 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 13.6% during the forecast period. The UCC market will continue to grow post-COVID-19 as more businesses across the globe due to increased demand of UCaaS from both large enterprises and SMEs and growing trends of mobility and BYOD and emergence of cutting edge technologies such as AI and ML.

Adoption of IP Telephony segment is noticeably increasing due to increased employee work quality

IP telephony refers to any phone system that uses an internet connection to send and receive voice data. Unlike a regular telephone that uses landlines to transmit analog signals, IP phones connect to the internet via a router and modem. Voice and data integration is possible by implementing IP phone systems on the IP data network. The management costs are reduced by having a single point of management. IP video telephony has been changing the way communications are being made, which brings the value of video to telephony and vice versa. IP video telephony can be achieved by providing interactive video over an IP network that converges voice, video, and data traffic all over a common path. IP video telephony gives choices and controls over how to communicate, what methods to communicate, and when to communicate via telephone or video and voice. By using remote access tools, IP video telephony gives choices on where to communicate, which gives employees the ability to work anywhere at any time, increasing employees work quality and efficiency plus the added flexibility of IP video telephony can offer lifestyle benefits to employees.

Growing need for professional, comprehensive UC managed services has increased as it has alleviated the workload placed on IT, all while ensuring business continuity and customer communications.

The UC managed services segment holds the largest share in the UCC market. The UC managed services are fully transparent, co-managed services for on-premises or cloud UC infrastructure, designed to improve productivity, efficiency, and customer satisfaction. The need for professional, comprehensive UC managed services has increased as it has alleviated the workload placed on IT, all while ensuring business continuity and customer communications. UC managed services offering is a fully transparent co-managed relationship where the team becomes an integral part. UC managed services are a comprehensive suite of secure industry-proven IP solutions that has been providing IP telephony to more companies than any other.

Increased need to maintain healthy communication among large set employees is driving the use of UCC solutions in Large enterprises

Large enterprises control a large number of different systems with a higher level of complexity. The market is undergoing significant technological transitions, such as collaboration with social media, real-time solutions, and the usage of mobile devices, which are favorably welcomed and highly adopted by large organizations. Affordability and high economies of scale enable organizations to leverage the benefits of UCC. Hence, the UCC market size is relatively large in large enterprises as compared to SMEs. UCC vendors help large enterprises with their special tools, such as unified messaging, conferencing, and meeting rooms, to maintain healthy communication among a large set of employees. The market share of the large enterprises segment is higher and is expected to rise at a constant pace during the forecast period.

Enterprises are choosing public cloud due to ease of operations and enhanced scalability

UC deployments for businesses that have the growing remote workforces fit well within a UCC platform deployment modes. Having UC applications centrally located in a public-facing cloud enables remote users the ability to easily access UC services from virtually anywhere in the world and without the need for remote access of the VPN software to connect to the corporate network. This streamlines UC service access and increases the chances that end users will use corporate-sanctioned UC apps, negating the potential for shadow IT. The ongoing demand is for cloud-native development, and the hybrid era will typically be transitional as UCC applications designed and created for public cloud usage will be the future. Hence, presently it is a moving target, but the use of public cloud services adds additional value by effectively outsourcing the research and development and ensuring user's business communications to take advantage of every innovation while remaining sustainably competitive in ways never possible with former on-premises infrastructure investments.

IT and Telecom shifting business operations online to continue businesses during lockdown imposed due to COVID-19 is boosting the cloud based UCC solutions demand

The majority of telecom vendors, such as Google, Microsoft, and Zoom, are offering UCC solutions, including UCC, enterprise telephony, and telepresence, to deliver cost-effective communication platforms, reducing the company expenses and improving productivity. The rapidly increasing demand due to the high adoption of BYOD and mobile workforce strategies is driving the adoption of UCC in the IT industry. These more agile and flexible cloud-based services are delivered through scalable, cost-effective models rather than traditional, capital-intensive, and on-premises-based solutions. The telecom and IT vertical employs a considerable number of people, especially in North America and APAC, thus needs high collaboration among them to increase organizational agility and productivity. To sustain the competition and offer enhanced customer experience, the telecom industry is adopting UCC solutions, as thousands of competing providers, including telephone companies, cable companies, VoIP providers, software companies, and value-added resellers, are providing data and voice communications services to customers across the country and throughout the world.

North America to dominate the UCC market in 2021

North America is one of the most technologically advanced regions in the world. It comprises the US and Canada and accounts for the largest share of the global UCC market due to the early adoption of the by the US markets. North American enterprises are the early adopter of cutting-edge technologies such as cloud, AI, ML, and big data analytics. The region has sustainable and well-established economies, which invest increasingly in R&D activities for the development of new technologies. Along with large enterprises, the adoption of UCC by mid-sized and small enterprises has also contributed to the growth of the market in North America.

The presence of most key vendors of UCC solutions has contributed to the market growth in the region. Vendors such as Microsoft, Google, Cisco, Fuze, LogMeIn, along with several start-ups, in the region are offering UCC solutions to cater to the requirements of customers. The high adoption of mobile workforce and cloud technology is driving North American market growth. Developed countries, such as the US and Canada, are expected to hold larger market shares among other countries in the region. North America is an extremely open market for UCC. The indispensable requirement of companies to transform their traditional business operations into digital and the rapid adoption of mobile devices and cloud technology have led to the increased adoption of UCC in this region.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants is as follows:

  • By Company Type: Tier I: 38%, Tier II: 26%, and Tier III: 36%
  • By Designation: C-Level: 28%, D-Level: 38%, and Others:34%
  • By Region: North America: 40%, Europe: 25%, APAC: 19%, Row: 16%

The report profiles the following key vendors:

  • 1. Google (US)
  • 2. Zoom (US)
  • 3. Cisco (US)
  • 4. Microsoft (US)
  • 5. Avaya (US)
  • 6. Fuze (US)
  • 7. LogMeIn (US)
  • 8. RingCentral (US)
  • 9. Verizon (US)
  • 10. BT (UK)
  • 11. Dialpad (US)
  • 12. Orange S.A. (France)
  • 13. StarBlue (Ireland)
  • 14. Windstream Intellectual Property Services (US)
  • 15. Alcatel-Lucent Enterprise (France)

Research Coverage

The report segments the UCC market by component (types[UCaaS, IP Telephony and Video Conferencing Systems] and services), by deployment mode, by organization size, by vertical, and region. The types segment is further bifurcated into UCaSS, IP Telephony and Video Conferencing Systems. The UCaaS segment is further segmented into Telephony, Unified Messaging, Conferencing and Collaboration Platforms and Applications. The IP Telephony segment is further segmented into hardware and software. The Video Conferencing systems is further segmented into hardware and solutions. The services segment is further segmented into UC Managed Services and Professional Services. By the deployment mode, the UCC market has been segmented into on-premises, public cloud and hybrid cloud. By organizations size the UCC market is segmented into large enterprises and small and medium-sized enterprises. By verticals, the UCC market is segmented into BFSI, IT and Telecom, Retail and Consumer Goods, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality and other verticals. By region, the market has been segmented into North America, Europe, APAC, MEA, and Latin America.

Key Benefits of Buying the Report

The report will help the market leaders/new entrants in the UCC market with information on the closest approximations of the revenue numbers for the overall UCC market and the subsegments. The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 INTRODUCTION TO COVID-19
  • 1.2 COVID-19 HEALTH ASSESSMENT
    • FIGURE 1 COVID-19: GLOBAL PROPAGATION
    • FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
  • 1.3 COVID-19 ECONOMIC ASSESSMENT
    • FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020
    • 1.3.1 COVID-19 ECONOMIC IMPACT-SCENARIO ASSESSMENT
    • FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY
    • FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY
  • 1.4 OBJECTIVES OF THE STUDY
  • 1.5 MARKET DEFINITION
    • 1.5.1 INCLUSIONS AND EXCLUSIONS
  • 1.6 MARKET SCOPE
    • 1.6.1 MARKET SEGMENTATION
    • 1.6.2 REGIONS COVERED
    • 1.6.3 YEARS CONSIDERED FOR THE STUDY
  • 1.7 CURRENCY CONSIDERED
    • TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018-2020
  • 1.8 STAKEHOLDERS

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • FIGURE 6 UNIFIED COMMUNICATION AND COLLABORATION MARKET: RESEARCH DESIGN
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primary profiles
    • FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
    • TABLE 2 PRIMARY RESPONDENTS: ENTERPRISE PERFORMANCE MANAGEMENT MARKET
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET BREAKUP AND DATA TRIANGULATION
    • FIGURE 8 DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • FIGURE 9 UNIFIED COMMUNICATION AND COLLABORATION MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
    • FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 1 (SUPPLY SIDE): REVENUE OF UNIFIED COMMUNICATION AND COLLABORATION FROM VENDORS
    • FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 1 (SUPPLY SIDE): COLLECTIVE REVENUE OF UNIFIED COMMUNICATION AND COLLABORATION VENDORS
    • FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2 (DEMAND SIDE): UNIFIED COMMUNICATION AND COLLABORATION MARKET
    • FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY - (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION
    • FIGURE 14 MARKET SIZE ESTIMATION METHODOLOGY - (SUPPLY SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE
    • FIGURE 15 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM COMPONENTS (1/2)
  • 2.4 MARKET FORECAST
    • TABLE 3 FACTOR ANALYSIS
  • 2.5 COMPANY EVALUATION MATRIX METHODOLOGY
    • FIGURE 16 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE
  • 2.6 STARTUP/SME EVALUATION MATRIX METHODOLOGY
    • FIGURE 17 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
  • 2.7 RESEARCH ASSUMPTIONS
  • 2.8 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

    • FIGURE 18 UNIFIED COMMUNICATION AND COLLABORATION MARKET: GLOBAL SNAPSHOT
    • FIGURE 19 TOP-GROWING SEGMENTS IN THE UNIFIED COMMUNICATION AND COLLABORATION MARKET
    • FIGURE 20 TYPES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 21 IP TELEPHONY SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 22 TELEPHONY SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 23 SOFTWARE SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 24 SOLUTIONS SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 25 UNIFIED COMMUNICATION MANAGED SERVICES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 26 PUBLIC CLOUD SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 27 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD
    • FIGURE 28 TOP VERTICALS IN THE UNIFIED COMMUNICATION AND COLLABORATION MARKET,2019-2026 (USD MILLION)
    • FIGURE 29 NORTH AMERICA TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN THE UNIFIED COMMUNICATION AND COLLABORATION MARKET
    • FIGURE 30 DRASTIC DEMOGRAPHIC CHANGE AND TECHNOLOGICAL EVOLUTION TO DRIVE THE UNIFIED COMMUNICATION AND COLLABORATION GROWTH
  • 4.2 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY COMPONENT (2021 VS. 2026)
    • FIGURE 31 TYPES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD IN 2021
  • 4.3 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY DEPLOYMENT MODE (2021 VS. 2026)
    • FIGURE 32 PUBLIC CLOUD SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD IN 2021
  • 4.4 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY ORGANIZATION SIZE (2021 VS. 2026)
    • FIGURE 33 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD IN 2021
  • 4.5 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY VERTICAL (2021 VS. 2026)
    • FIGURE 34 IT AND TELECOM VERTICAL TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD
  • 4.6 UNIFIED COMMUNICATION AND COLLABORATION MARKET INVESTMENT SCENARIO
    • FIGURE 35 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
    • FIGURE 36 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: UNIFIED COMMUNICATION AND COLLABORATION MARKET
    • 5.1.1 DRIVERS
      • 5.1.1.1 COVID-19 pandemic boosted the adoption of unified communication and collaboration solutions
      • 5.1.1.2 Increasing demand for UCaaS from both large enterprises and SMEs
      • 5.1.1.3 Growing trends of mobility and BYOD
    • 5.1.2 RESTRAINTS
      • 5.1.2.1 Security concerns over cloud-based deployment
      • 5.1.2.2 Issues of privacy and security
      • 5.1.2.3 Network infrastructure issues
    • 5.1.3 OPPORTUNITIES
      • 5.1.3.1 5G paving the way for the video conferencing systems solution
      • 5.1.3.2 Rise in cloud native enterprises
      • 5.1.3.3 Growing adoption of IoT in UC will boost the market
    • 5.1.4 CHALLENGES
      • 5.1.4.1 Internet bandwidth and technical glitch issues
      • 5.1.4.2 Low readiness to move to modern UC
  • 5.2 COVID-19-DRIVEN MARKET DYNAMICS
    • 5.2.1 DRIVERS AND OPPORTUNITIES
    • 5.2.2 RESTRAINTS AND CHALLENGES
  • 5.3 COVID-19 IMPACT
    • FIGURE 37 COVID-19 ANALYSIS
    • 5.3.1 VENDOR INSIGHTS
    • 5.3.2 REGIONAL INSIGHTS
    • 5.3.3 VERTICAL INSIGHTS
  • 5.4 CASE STUDY ANALYSIS
    • 5.4.1 CASE STUDY 1: CLOUD COMMUNICATIONS SOLUTION DEPLOYMENT
    • 5.4.2 CASE STUDY 2: DEPLOYED UNIFIED SYSTEM TO SAVE COST AND IMPROVE EMPLOYEE EXPERIENCE USING MITEL'S BUSINESS PHONE SYSTEMS
    • 5.4.3 CASE STUDY 3: HUBSPOT DEPLOYED ZOOM'S VIDEO CONFERENCING SOLUTION FOR EFFICACY
    • 5.4.4 CASE STUDY 4: WOODSIDEDEPLOYED CISCO'S WEBEX SOLUTION TO RATAIN BEST TALENT
  • 5.5 ECOSYSTEM
    • FIGURE 38 ECOSYSTEM ANALYSIS: UNIFIED COMMUNICATION AND COLLABORATION MARKET
  • 5.6 SUPPLY CHAIN ANALYSIS
    • FIGURE 39 SUPPLY CHAIN ANALYSIS: UNIFIED COMMUNICATION AND COLLABORATION MARKET
  • 5.7 PRICING ANALYSIS
    • 5.7.1 INTRODUCTION
    • FIGURE 40 THE FOLLOWING TABLE SHOWS DIFFERENT PRICES OFFERED BY A FEW UCC VENDORS:
  • 5.8 PATENT ANALYSIS
    • FIGURE 41 NUMBER OF PATENTS PUBLISHED
    • FIGURE 42 TOP FIVE PATENT OWNERS IN THE UNITED STATES
    • TABLE 4 TOP TEN PATENT OWNERS (UNITED STATES)
    • TABLE 5 PATENTS GRANTED TO VENDORS IN THE UNIFIED COMMUNICATION AND COLLABORATION MARKET:
  • 5.9 TECHNOLOGY ANALYSIS
    • 5.9.1 MACHINE LEARNING AND ARTIFICIAL INTELLIGENCE
    • 5.9.2 FACIAL AND VOICE RECOGNITION
    • 5.9.3 CLOUD TECHNOLOGY
    • 5.9.4 INTERNET OF THINGS
  • 5.10 PORTER'S FIVE FORCES MODEL
    • FIGURE 43 UNIFIED COMMUNICATION AND COLLABORATION: PORTER'S FIVE FORCES ANALYSIS
    • TABLE 6 UNIFIED COMMUNICATION AND COLLABORATION SOLUTION: PORTER'S FIVE FORCES ANALYSIS
    • 5.10.1 THREAT OF NEW ENTRANTS
    • 5.10.2 THREAT OF SUBSTITUTES
    • 5.10.3 BARGAINING POWER OF SUPPLIERS
    • 5.10.4 BARGAINING POWER OF BUYERS
    • 5.10.5 INTENSITY OF COMPETITIVE RIVALRY
  • 5.11 REGULATIONS
    • 5.11.1 NORTH AMERICA
    • 5.11.2 EUROPE
    • 5.11.3 ASIA PACIFIC
    • 5.11.4 MIDDLE EAST AND AFRICA
    • 5.11.5 LATIN AMERICA
  • 5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS
    • FIGURE 44 UNIFIED COMMUNICATION AND COLLABORATION MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS

6 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY COMPONENT

  • 6.1 INTRODUCTION
    • 6.1.1 COMPONENTS: UNIFIED COMMUNICATION AND COLLABORATION MARKET DRIVERS
    • 6.1.2 COMPONENTS: COVID-19 IMPACT
    • FIGURE 45 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE F ORECAST PERIOD
    • TABLE 7 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2016-2020 (USD MILLION)
    • TABLE 8 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
  • 6.2 TYPES
    • FIGURE 46 IP TELEPHONY SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 9 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPE, 2016-2020 (USD MILLION)
    • TABLE 10 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPE, 2021-2026 (USD MILLION)
    • 6.2.1 UCAAS
    • FIGURE 47 COLLABORATION PLATFORM AND APPLICATIONS SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 11 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2016-2020 (USD MILLION)
    • TABLE 12 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2021-2026 (USD MILLION)
    • TABLE 13 UCAAS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 14 UCAAS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.1.1 Telephony
    • TABLE 15 TELEPHONY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 16 TELEPHONY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.1.2 Unified messaging
    • TABLE 17 UNIFIED MESSAGING: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 18 UNIFIED MESSAGING: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.1.3 Conferencing
    • TABLE 19 CONFERENCING: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (UD MILLION)
    • TABLE 20 CONFERENCING: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.1.4 Collaboration platforms and applications
    • TABLE 21 COLLABORATION PLATFORM AND APPLICATIONS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 22 COLLABORATION PLATFORM AND APPLICATIONS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • 6.2.2 IP TELEPHONY
    • FIGURE 48 SOFTWARE SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 23 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2016-2020 (USD MILLION)
    • TABLE 24 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2021-2026 (USD MILLION)
    • TABLE 25 IP TELEPHONY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 26 IP TELEPHONY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.2.1 Hardware
    • TABLE 27 IP TELEPHONY, HARDWARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 28 IP TELEPHONY, HARDWARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.2.2 Software
    • TABLE 29 IP TELEPHONY, SOFTWARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 30 IP TELEPHONY, SOFTWARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • 6.2.3 VIDEO CONFERENCING SYSTEMS
    • FIGURE 49 SOLUTIONS SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 31 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEMS, 2016-2020 (USD MILLION)
    • TABLE 32 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEMS, 2021-2026 (USD MILLION)
    • TABLE 33 VIDEO CONFERENCING SYSTEMS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 34 VIDEO CONFERENCING SYSTEMS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.3.1 Hardware
    • TABLE 35 VIDEO CONFERENCING SYSTEMS, HARDWARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 36 VIDEO CONFERENCING SYSTEMS, HARDWARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.2.3.2 Solutions
    • TABLE 37 VIDEO CONFERENCING SYSTEMS, SOLUTIONS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 38 VIDEO CONFERENCING SYSTEMS, SOLUTIONS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 6.3 SERVICES
    • FIGURE 50 PROFESSIONAL SERVICES TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 39 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2016-2020 (USD MILLION)
    • TABLE 40 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • 6.3.1 UC MANAGED SERVICES
    • TABLE 41 UC MANAGED SERVICES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 42 UC MANAGED SERVICES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • 6.3.2 PROFESSIONAL SERVICES
    • TABLE 43 PROFESSIONAL SERVICES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 44 PROFESSIONAL SERVICES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

7 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY DEPLOYMENT MODE

  • 7.1 INTRODUCTION
    • 7.1.1 DEPLOYMENT MODES: UNIFIED COMMUNICATION AND COLLABORATION MARKET DRIVERS
    • 7.1.2 DEPLOYMENT MODES: COVID-19 IMPACT
    • FIGURE 51 HYBRID CLOUD SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 45 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2016-2020 (USD MILLION)
    • TABLE 46 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
  • 7.2 ON-PREMISES
    • TABLE 47 ON-PREMISES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 48 ON-PREMISES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • 7.2.1 PUBLIC CLOUD
    • TABLE 49 PUBLIC CLOUD: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 50 PUBLIC CLOUD: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 7.3 HYBRID CLOUD
    • TABLE 51 HYBRID CLOUD: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 52 HYBRID CLOUD: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

8 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY ORGANIZATION SIZE

  • 8.1 INTRODUCTION
    • FIGURE 52 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 53 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 54 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
  • 8.2 LARGE ENTERPRISES
    • TABLE 55 LARGE ENTERPRISES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 56 LARGE ENTERPRISES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 8.3 SMALL AND MEDIUM-SIZED ENTERPRISES
    • TABLE 57 SMALL AND MEDIUM-SIZED ENTERPRISES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 58 SMALL AND MEDIUM-SIZED ENTERPRISES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

9 UNIFIED COMMUNICATION AND COLLABORATION MARKET, BY VERTICAL

  • 9.1 INTRODUCTION
    • 9.1.1 VERTICALS: UNIFIED COMMUNICATION AND COLLABORATION MARKET DRIVERS
    • 9.1.2 VERTICALS: COVID-19 IMPACT
    • FIGURE 53 IT AND TELECOM VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 59 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2016-2020 (USD MILLION)
    • TABLE 60 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
  • 9.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
    • TABLE 61 BANKING, FINANCIAL SERVICES, AND INSURANCE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 62 BANKING, FINANCIAL SERVICES, AND INSURANCE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.3 IT AND TELECOM
    • TABLE 63 IT AND TELECOM: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 64 IT AND TELECOM: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.4 HEALTHCARE
    • TABLE 65 HEALTHCARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 66 HEALTHCARE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.5 RETAIL AND CONSUMER GOODS
    • TABLE 67 RETAIL AND CONSUMER GOODS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 68 RETAIL AND CONSUMER GOODS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.6 PUBLIC SECTOR AND UTILITIES
    • TABLE 69 PUBLIC SECTOR AND UTILITIES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 70 PUBLIC SECTOR AND UTILITIES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.7 LOGISTICS AND TRANSPORTATION
    • TABLE 71 LOGISTICS AND TRANSPORTATION: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 72 LOGISTICS AND TRANSPORTATION: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.8 TRAVEL AND HOSPITALITY
    • TABLE 73 TRAVEL AND HOSPITALITY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 74 TRAVEL AND HOSPITALITY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.9 OTHER VERTICALS
    • TABLE 75 OTHER VERTICALS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 76 OTHER VERTICALS: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

10 GEOGRAPHIC ANALYSIS

  • 10.1 INTRODUCTION
    • FIGURE 54 ASIA PACIFIC TO WITNESS SIGNIFICANT GROWTH DURING THE FORECAST PERIOD
    • TABLE 77 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2016-2020 (USD MILLION)
    • TABLE 78 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 10.2 NORTH AMERICA
    • 10.2.1 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET DRIVERS
    • 10.2.2 NORTH AMERICA: COVID-19 IMPACT
    • FIGURE 55 NORTH AMERICA: MARKET SNAPSHOT
    • TABLE 79 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2016-2020 (USD MILLION)
    • TABLE 80 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 81 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2016-2020 (USD MILLION)
    • TABLE 82 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2021-2026 (USD MILLION)
    • TABLE 83 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2016-2020 (USD MILLION)
    • TABLE 84 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS,2021-2026 (USD MILLION)
    • TABLE 85 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2016-2020 (USD MILLION)
    • TABLE 86 UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2021-2026 (USD MILLION)
    • TABLE 87 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2016-2020 (USD MILLION)
    • TABLE 88 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2021-2026 (USD MILLION)
    • TABLE 89 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICES, 2016-2020 (USD MILLION)
    • TABLE 90 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICES, 2021-2026 (USD MILLION)
    • TABLE 91 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2016-2020 (USD MILLION)
    • TABLE 92 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 93 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 94 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 95 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2016-2020(USD MILLION)
    • TABLE 96 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 97 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2016-2020 (USD MILLION)
    • TABLE 98 NORTH AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.2.3 UNITED STATES
    • TABLE 99 UNITED STATES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 100 UNITED STATES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.2.4 CANADA
    • TABLE 101 CANADA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 102 CANADA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
  • 10.3 EUROPE
    • 10.3.1 EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
    • 10.3.2 EUROPE: COVID-19 IMPACT
    • TABLE 103 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2016-2020 (USD MILLION)
    • TABLE 104 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 105 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2016-2020 (USD MILLION)
    • TABLE 106 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2021-2026 (USD MILLION)
    • TABLE 107 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2016-2020 (USD MILLION)
    • TABLE 108 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2021-2026 (USD MILLION)
    • TABLE 109 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2016-2020 (USD MILLION)
    • TABLE 110 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2021-2026 (USD MILLION)
    • TABLE 111 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2016-2020 (USD MILLION)
    • TABLE 112 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2021-2026 (USD MILLION)
    • TABLE 113 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2016-2020 (USD MILLION)
    • TABLE 114 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 115 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2016-2020 (USD MILLION)
    • TABLE 116 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 117 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 118 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 119 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2016-2020(USD MILLION)
    • TABLE 120 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 121 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2016-2020 (USD MILLION)
    • TABLE 122 EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.3.3 UNITED KINGDOM
    • TABLE 123 UNITED KINGDOM: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 124 UNITED KINGDOM: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.3.4 GERMANY
    • TABLE 125 GERMANY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 126 GERMANY: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.3.5 FRANCE
    • TABLE 127 FRANCE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 128 FRANCE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.3.6 REST OF EUROPE
    • TABLE 129 REST OF EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 130 REST OF EUROPE: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
  • 10.4 ASIA PACIFIC
    • 10.4.1 ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
    • 10.4.2 ASIA PACIFIC: COVID-19 IMPACT
    • FIGURE 56 ASIA PACIFIC: MARKET SNAPSHOT
    • TABLE 131 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2016-2020 (USD MILLION)
    • TABLE 132 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 133 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2016-2020 (USD MILLION)
    • TABLE 134 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2021-2026 (USD MILLION)
    • TABLE 135 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2016-2020 (USD MILLION)
    • TABLE 136 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2021-2026 (USD MILLION)
    • TABLE 137 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2016-2020 (USD MILLION)
    • TABLE 138 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2021-2026 (USD MILLION)
    • TABLE 139 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2016-2020 (USD MILLION)
    • TABLE 140 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2021-2026 (USD MILLION)
    • TABLE 141 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2016-2020 (USD MILLION)
    • TABLE 142 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 143 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2016-2020 (USD MILLION)
    • TABLE 144 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 145 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 146 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 147 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2016-2020(USD MILLION)
    • TABLE 148 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 149 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2016-2020 (USD MILLION)
    • TABLE 150 ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.4.3 CHINA
    • TABLE 151 CHINA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 152 CHINA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.4.4 JAPAN
    • TABLE 153 JAPAN: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 154 JAPAN: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.4.5 AUSTRALIA AND NEW ZEALAND
    • TABLE 155 AUSTRALIA AND NEW ZEALAND: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 156 AUSTRALIA AND NEW ZEALAND: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.4.6 INDIA
    • TABLE 157 INDIA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 158 INDIA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.4.7 REST OF ASIA PACIFIC
    • TABLE 159 REST OF ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 160 REST OF ASIA PACIFIC: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
  • 10.5 MIDDLE EAST AND AFRICA
    • 10.5.1 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET DRIVERS
    • 10.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT
    • TABLE 161 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2016-2020 (USD MILLION)
    • TABLE 162 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 163 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2016-2020 (USD MILLION)
    • TABLE 164 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2021-2026 (USD MILLION)
    • TABLE 165 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2016-2020 (USD MILLION)
    • TABLE 166 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2021-2026 (USD MILLION)
    • TABLE 167 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2016-2020 (USD MILLION)
    • TABLE 168 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2021-2026 (USD MILLION)
    • TABLE 169 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2016-2020 (USD MILLION)
    • TABLE 170 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2021-2026 (USD MILLION)
    • TABLE 171 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2016-2020 (USD MILLION)
    • TABLE 172 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 173 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2016-2020 (USD MILLION)
    • TABLE 174 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 175 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 176 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 177 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2016-2020(USD MILLION)
    • TABLE 178 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 179 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2016-2020 (USD MILLION)
    • TABLE 180 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.5.3 SAUDI ARABIA
    • TABLE 181 SAUDI ARABIA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 182 SAUDI ARABIA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.5.4 UNITED ARAB EMIRATES
    • TABLE 183 UNITED ARAB EMIRATES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 184 UNITED ARAB EMIRATES: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.5.5 REST OF MIDDLE EAST AND AFRICA
    • TABLE 185 REST OF MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 186 REST OF MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
  • 10.6 LATIN AMERICA
    • 10.6.1 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET DRIVERS
    • 10.6.2 LATIN AMERICA: COVID-19 IMPACT
    • TABLE 187 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2016-2020 (USD MILLION)
    • TABLE 188 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 189 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2016-2020 (USD MILLION)
    • TABLE 190 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY TYPES, 2021-2026 (USD MILLION)
    • TABLE 191 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2016-2020 (USD MILLION)
    • TABLE 192 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY UCAAS, 2021-2026 (USD MILLION)
    • TABLE 193 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2016-2020 (USD MILLION)
    • TABLE 194 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY IP TELEPHONY, 2021-2026 (USD MILLION)
    • TABLE 195 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2016-2020 (USD MILLION)
    • TABLE 196 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VIDEO CONFERENCING SYSTEM, 2021-2026 (USD MILLION)
    • TABLE 197 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2016-2020 (USD MILLION)
    • TABLE 198 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 199 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2016-2020 (USD MILLION)
    • TABLE 200 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 201 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 202 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 203 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2016-2020(USD MILLION)
    • TABLE 204 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 205 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2016-2020 (USD MILLION)
    • TABLE 206 LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.6.3 BRAZIL
    • TABLE 207 BRAZIL: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 208 BRAZIL: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • 10.6.4 REST OF LATIN AMERICA
    • TABLE 209 REST OF LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2016-2020 (USD MILLION)
    • TABLE 210 REST OF LATIN AMERICA: UNIFIED COMMUNICATION AND COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)

11 COMPETITIVE LANDSCAPE

  • 11.1 INTRODUCTION
    • FIGURE 57 MARKET EVALUATION FRAMEWORK
  • 11.2 MARKET RANKING
    • FIGURE 58 MARKET RANKING IN 2020
  • 11.3 MARKET SHARE OF TOP VENDORS
    • TABLE 211 UNIFIED COMMUNICATION AND COLLABORATION: DEGREE OF COMPETITION
    • FIGURE 59 UNIFIED COMMUNICATION AND COLLABORATION MARKET: VENDOR SHARE ANALYSIS
  • 11.4 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS
    • FIGURE 60 HISTORICAL REVENUE ANALYSIS
  • 11.5 COMPANY EVALUATION QUADRANT
    • 11.5.1 STAR
    • 11.5.2 EMERGING LEADER
    • 11.5.3 PERVASIVE
    • 11.5.4 PARTICIPANT
    • FIGURE 61 UNIFIED COMMUNICATION AND COLLABORATION MARKET (GLOBAL): COMPANY EVALUATION QUADRANT, 2020
    • TABLE 212 COMPANY SOLUTION FOOTPRINT
    • TABLE 213 COMPANY VERTICAL FOOTPRINT
    • TABLE 214 COMPANY REGION FOOTPRINT
    • TABLE 215 COMPANY FOOTPRINT
  • 11.6 COMPETITIVE SCENARIO
    • TABLE 216 UNIFIED COMMUNICATION AND COLLABORATION MARKET: NEW LAUNCHES IN 2021
    • TABLE 217 UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS IN 2021

12 COMPANY PROFILES

  • (Business Overview, Products Offered, Recent Developments, MnM view, Key strengths/right to win, Strategic choices made, Weakness/competitive threats)**
  • 12.1 MAJOR PLAYERS
    • 12.1.1 ZOOM
    • TABLE 218 ZOOM: BUSINESS OVERVIEW
    • FIGURE 62 ZOOM: COMPANY SNAPSHOT
    • TABLE 219 ZOOM: PRODUCTS OFFERED
    • TABLE 220 ZOOM: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCH
    • TABLE 221 ZOOM: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEAL
    • 12.1.2 CISCO
    • TABLE 222 CISCO: BUSINESS OVERVIEW
    • FIGURE 63 CISCO: COMPANY SNAPSHOT
    • TABLE 223 CISCO: PRODUCTS OFFERED
    • TABLE 224 CISCO: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCH
    • TABLE 225 CISCO: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.3 MICROSOFT
    • TABLE 226 MICROSOFT: BUSINESS OVERVIEW
    • FIGURE 64 MICROSOFT: COMPANY SNAPSHOT
    • TABLE 227 MICROSOFT: PRODUCTS OFFERED
    • TABLE 228 MICROSOFT: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCH
    • TABLE 229 MICROSOFT: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.4 AVAYA
    • TABLE 230 AVAYA: BUSINESS OVERVIEW
    • FIGURE 65 AVAYA: COMPANY SNAPSHOT
    • TABLE 231 AVAYA: PRODUCTS OFFERED
    • TABLE 232 AVAYA: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCH
    • TABLE 233 AVAYA: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.5 GOOGLE
    • TABLE 234 GOOGLE: BUSINESS OVERVIEW
    • FIGURE 66 GOOGLE: COMPANY SNAPSHOT
    • TABLE 235 GOOGLE: PRODUCTS OFFERED
    • TABLE 236 GOOGLE: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCH
    • 12.1.6 FUZE
    • TABLE 237 FUZE: BUSINESS OVERVIEW
    • TABLE 238 FUZE: PRODUCTS OFFERED
    • TABLE 239 FUZE: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCH
    • TABLE 240 FUZE: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.7 LOGMEIN
    • TABLE 241 LOGMEIN: BUSINESS OVERVIEW
    • TABLE 242 LOGMEIN: PRODUCTS OFFERED
    • TABLE 243 LOGMEIN: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCHES
    • TABLE 244 LOGMEIN: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.8 RINGCENTRAL
    • TABLE 245 RINGCENTRAL: BUSINESS OVERVIEW
    • FIGURE 67 RINGCENTRAL: COMPANY SNAPSHOT
    • TABLE 246 RINGCENTRAL: PRODUCTS OFFERED
    • TABLE 247 RINGCENTRAL: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCHES
    • TABLE 248 RINGCENTRAL: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.9 VERIZON
    • TABLE 249 VERIZON: BUSINESS OVERVIEW
    • FIGURE 68 VERIZON: COMPANY SNAPSHOT
    • TABLE 250 VERIZON: PRODUCTS OFFERED
    • TABLE 251 VERIZON: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCHES
    • TABLE 252 VERIZON: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.10 BT
    • TABLE 253 BT: BUSINESS OVERVIEW
    • FIGURE 69 BT: COMPANY SNAPSHOT
    • TABLE 254 BT: PRODUCTS OFFERED
    • TABLE 255 BT: UNIFIED COMMUNICATION AND COLLABORATION MARKET: PRODUCT LAUNCHES
    • TABLE 256 BT: UNIFIED COMMUNICATION AND COLLABORATION MARKET: DEALS
    • 12.1.11 DIALPAD
    • 12.1.12 ORANGE S.A.
    • 12.1.13 STARBLUE
    • 12.1.14 WINDSTREAM INTELLECTUAL PROPERTY SERVICES
    • 12.1.15 ALCATEL-LUCENT ENTERPRISE
    • 12.1.16 INTRADO
    • 12.1.17 NTT COMMUNICATIONS
    • 12.1.18 MASERGY COMMUNICATIONS
    • 12.1.19 REVATION SYSTEMS
    • 12.1.20 8X8
    • 12.1.21 VONAGE
    • 12.1.22 STAR2STAR COMMUNICATIONS
    • 12.1.23 ZOHO
    • 12.1.24 NEC
    • 12.1.25 PLANTRONICS (POLY)
    • 12.1.26 MITEL
  • 12.2 STARTUP/SME PLAYERS
    • 12.2.1 STARLEAF
    • 12.2.2 VOTACALL
    • 12.2.3 PEXIP
    • 12.2.4 TRUECONF
    • 12.2.5 SNAPSOLV
    • 12.2.6 MELP APP
    • 12.2.7 ROUTE MOBILE
    • 12.2.8 SIMPPLR
    • 12.2.9 AGORA
    • 12.2.10 YUWEE
  • *Details on Business Overview, Products Offered, Recent Developments, MnM view, Key strengths/right to win, Strategic choices made, Weakness/competitive threats might not be captured in case of unlisted companies.

13 ADJACENT/RELATED MARKET

  • 13.1 INTRODUCTION
    • 13.1.1 RELATED MARKET
    • 13.1.2 LIMITATIONS
  • 13.2 ENTERPRISE COLLABORATION MARKET
    • TABLE 257 ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2017-2020 (USD MILLION)
    • TABLE 258 ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2021-2026 (USD MILLION)
    • TABLE 259 IT AND TELECOMMUNICATIONS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 260 IT AND TELECOMMUNICATIONS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 261 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 262 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 263 PUBLIC SECTOR: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 264 PUBLIC SECTOR: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 265 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 266 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 267 EDUCATION: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 268 EDUCATION: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 269 ENERGY AND UTILITIES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 270 ENERGY AND UTILITIES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 271 RETAIL AND CONSUMER GOODS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 272 RETAIL AND CONSUMER GOODS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 273 MANUFACTURING: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 274 MANUFACTURING: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 275 TRAVEL AND HOSPITALITY: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 276 TRAVEL AND HOSPITALITY: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • TABLE 277 OTHERS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017-2020 (USD MILLION)
    • TABLE 278 OTHERS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

14 APPENDIX

  • 14.1 DISCUSSION GUIDE
  • 14.2 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 14.3 AVAILABLE CUSTOMIZATIONS
  • 14.4 RELATED REPORTS
  • 14.5 AUTHOR DETAILS