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表紙
市場調查報告書

多通路定購管理的全球市場、COVID-19的影響 (∼2026年):各零組件 (軟體、服務)、部署模式、組織規模、產業 (零售、電子商務、批發、製造、醫療保健)、地區

Multichannel Order Management Market with COVID-19 Impact Analysis, by Component (Software & Services), Deployment Mode, Organization Size, Vertical (Retail, E-commerce, and Wholesale, Manufacturing, and Healthcare), and Region - Global Forecast to 2026

出版商 MarketsandMarkets 商品編碼 1016664
出版日期 內容資訊 英文 254 Pages
訂單完成後即時交付
價格
多通路定購管理的全球市場、COVID-19的影響 (∼2026年):各零組件 (軟體、服務)、部署模式、組織規模、產業 (零售、電子商務、批發、製造、醫療保健)、地區 Multichannel Order Management Market with COVID-19 Impact Analysis, by Component (Software & Services), Deployment Mode, Organization Size, Vertical (Retail, E-commerce, and Wholesale, Manufacturing, and Healthcare), and Region - Global Forecast to 2026
出版日期: 2021年06月25日內容資訊: 英文 254 Pages
簡介

全球多通路定購管理的市場規模在預測期間內預計以11.2%的年複合成長率發展,從2021年的23億美元,成長到2026年39億美元的規模。

以新型冠狀病毒感染疾病 (COVID-19) 為契機,企業加速透過數位體驗吸引新客戶、零售和電子商務蓬勃發展、多管道銷售成長、運營和初始成本低以及網際網路用戶激增等因素是市場的推動因素。

各部署種類中,雲端部門在預測期間內顯示最大的年複合成長率。雲端解決方案,由於擴充性、靈活性、引進容易、成本效益等各種優點,預計將繼續進行。

本報告提供全球多通路定購管理的市場調查,市場定義和概要,COVID-19以及其他的市場影響因素分析,法律制度,技術、專利分析,案例研究,市場規模的變化、預測,零組件、組織規模、部署模式、產業、地區等各種區分的明細,競爭環境,主要企業簡介等彙整資訊。

第1章 簡介

第2章 調查手法

第3章 摘要整理

第4章 重要考察

第5章 市場概要與趨勢

  • 市場動態
    • 促進因素
    • 阻礙因素
    • 市場機會
    • 課題
  • 價格設定模式分析
  • 收益轉移
  • 市場演進
  • 生態系統
  • COVID-19的影響
  • 案例研究分析
  • 價值、供應鏈分析
  • 專利分析
  • 技術分析
  • 波特的五力分析
  • 法規的影響

第6章 市場分析、預測:各零件

  • 軟體
  • 服務
    • 專業服務
    • 管理服務

第7章 市場分析、預測:各組織規模

  • 大企業
  • 中小企業

第8章 市場分析、預測:各部署模式

  • 內部部署
  • 雲端

第9章 市場分析、預測:各產業

  • 零售、電子商務、批發
  • 製造
  • 醫療保健、生命科學
  • 食品和飲料
  • 其他

第10章 市場分析、預測:各地區、主要國家

  • 北美
  • 歐洲
  • 亞太地區
  • 中東、非洲
  • 南美

第11章 競爭情形

  • 概要
  • 收益分析
  • 市場佔有率分析
  • 企業評估象限
  • 市場佔有率、排行榜
  • 產品足跡
  • Start-Ups/SME評估象限
  • 競爭模式

第12章 企業簡介

  • 主要企業
    • IBM
    • SAP
    • ORACLE
    • SALESFORCE
    • HCL TECHNOLOGIES
    • ZOHO
    • BRIGHTPEARL
    • STITCH LABS
    • SELRO
    • LINNWORKS
    • VINCULUM
    • FREESTYLE SOLUTIONS
    • APTEAN
    • ETAIL SOLUTIONS
    • SELLERACTIVE
    • DELHIVERY
    • CLOUD COMMERCE PRO
    • QUICKBOOKS COMMERCE
    • UNICOMMERCE
    • SALESWARP
    • CONTALOG
    • BROWNTAPE
  • Start-Ups/SME簡介
    • MULTIORDERS
    • MANAGEECOM
    • EVANIK
    • GEEKSELLER
    • SKUSUITE
    • SKUNEXUS
    • NEWFOLD DIGITAL
    • EMERGE APP

第13章 鄰近市場、相關市場

第14章 附錄

目錄
Product Code: TC 6427

The global multichannel order management market size to grow from USD 2.3 billion in 2021 to USD 3.9 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 11.2% during the forecast period. Various factors such as COVID-19-led acceleration of organizations for new customer engagement through digital experiences, booming retail and eCommerce vertical, growth in multichannel selling, low operational and initial costs, and rapidly growing number of internet users.

There will be a long-lasting impact of COVID-19 on the warehouse. As the virus spread throughout the world, it made a ripple effect. An outbreak or transportation delay that occurred in one part of the world had a destructive impact globally, causing shutdowns due to warehouse closures or missing or delayed supplies. The global supply chain struggled to keep up as the virus spread. While the COVID-19 pandemic was not responsible for starting the eCommerce boom, it is certainly responsible for the recent surge in demand. Hence, omnichannel distribution also started booming. As the warehouse shifts from picking full cases for retail locations to picking individual items for end customers, they also need to manage multiple delivery options. Omni-Channel includes letting the customer purchase from anywhere (in-store, online) and delivering the products where they like (ship to home, pick up in-store, curbside pickup). This also includes the return of the product (ship to return or return in-store). Customers have always been demanding, but with the COVID-19 surging eCommerce demand, the omnichannel distribution trend will stay for a longer time. This leaves warehouses and distribution centers looking for advanced processes, technologies, and software to support omnichannel distribution.

The cloud segment to have the highest CAGR and largest market size during the forecast period

By deployment mode, the multichannel order management market has been segmented into on-premises and cloud. The cloud deployment mode enables resiliency and risk reduction, which is not found in on-premises infrastructure. Cloud solutions facilitate various advantages, including scalability, adaptability, easy deployment, and cost-effectiveness, which promote the adoption of cloud deployment across organizations. The low cost and ease of implementation have made cloud a highly desirable delivery mode among organizations.

Large enterprises segment to have the largest market size during the forecast period

The multichannel order management market has been segmented by organization size into large enterprises and SMEs. The market share of large enterprises is higher; however, the market for SMEs is expected to register a higher CAGR during the forecast period. . Large enterprises are focusing on multiple channels to reach a large number of customers and meet their expectations, which leads to the receiving order from multiple channels. Hence, these organizations are using multichannel order management solutions to avoid issues related to omnichannel and inventory management.

Among regions, APAC to hold higher CAGR during the forecast period

APAC is expected to grow at a good pace, due to rising demand for advanced solutions, which are cloud-driven and cloud-supported, has resulted in the increasing demand for multichannel order management solutions in APAC, thereby resulting in increasing investments and technological advancements across industries. The market in APAC is expected to experience strong growth, as APAC organizations are rapidly adopting order management solutions to meet the demands of their customers.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the Multichannel order management market.

  • By Company: Tier I: 34%, Tier II: 43%, and Tier III: 23%
  • By Designation: C-Level Executives: 50%, D-Level Executives: 30%, and Managers: 20%
  • By Region: APAC: 30%, Europe: 30%, North America: 25%, MEA: 10%, Latin America: 5%

The report includes the study of key players offering multichannel order management solutions and services. It profiles major vendors in the global multichannel order management market. The major vendors in the global multichannel order management market include IBM Corporation (US), Oracle Corporation (US), SAP SE (Germany), Salesforce.com, inc. (US), HCL Technologies Limited (India), Zoho Corporation Pvt. Ltd. (India), Brightpearl (US), Stitch Labs (US), Selro Ltd. (England), Linnworks (England), Vinculum Solutions Pvt. Ltd. (India), Freestyle Solutions (US), Aptean (US), Etail Solutions (US), SellerActive, Inc. (US), Delhivery Pvt Ltd (India), Cloud Commerce Pro Ltd (India), QuickBooks Commerce (India), Unicommerce eSolutions Pvt. Ltd. (India), SalesWarp (US), Contalog (India), Browntape Technologies (India), Multiorders, Ltd (England), ManageEcom (India), Evanik Networks Private Limited (India), GeekSeller (US), SKUSUITE INC. (US), Newfold Digital Inc. (US), and EMERGE App & Higher Identity Technology Pte Ltd. (Singapore).

Research Coverage

The market study covers the multichannel order management market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as components, deployment mode, organization size, vertical, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall multichannel order management market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 INTRODUCTION TO COVID-19
  • 1.2 COVID-19 HEALTH ASSESSMENT
    • FIGURE 1 COVID-19: GLOBAL PROPAGATION
    • FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES
  • 1.3 COVID-19 ECONOMIC ASSESSMENT
    • FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020
    • 1.3.1 COVID-19 ECONOMIC IMPACT-SCENARIO ASSESSMENT
    • FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY
    • FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY
  • 1.4 OBJECTIVES OF THE STUDY
  • 1.5 MARKET DEFINITION
    • 1.5.1 INCLUSIONS AND EXCLUSIONS
  • 1.6 MARKET SCOPE
    • 1.6.1 MARKET SEGMENTATION
    • 1.6.2 REGIONS COVERED
    • 1.6.3 YEARS CONSIDERED FOR THE STUDY
  • 1.7 CURRENCY CONSIDERED
    • TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018-2020
  • 1.8 STAKEHOLDERS
  • 1.9 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • FIGURE 6 MULTICHANNEL ORDER MANAGEMENT: RESEARCH DESIGN
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
    • TABLE 2 PRIMARY INTERVIEWS
      • 2.1.2.1 Breakup of primary profiles
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET BREAKUP AND DATA TRIANGULATION
    • FIGURE 7 DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • FIGURE 8 MULTICHANNEL ORDER MANAGEMENT: TOP-DOWN AND BOTTOM-UP APPROACHES
    • 2.3.1 TOP-DOWN APPROACH
    • 2.3.2 BOTTOM-UP APPROACH
    • FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 1 (SUPPLY-SIDE): REVENUE FROM SOLUTIONS/SERVICES OF MULTICHANNEL ORDER MANAGEMENT
    • FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF MULTICHANNEL ORDER MANAGEMENT
    • FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF MULTICHANNEL ORDER MANAGEMENT
    • FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF MULTICHANNEL ORDER MANAGEMENT THROUGH OVERALL MULTICHANNEL ORDER MANAGEMENT SPENDING
  • 2.4 MARKET FORECAST
    • TABLE 3 FACTOR ANALYSIS
  • 2.5 COMPANY EVALUATION MATRIX METHODOLOGY
    • FIGURE 13 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE
  • 2.6 STARTUP/SME EVALUATION MATRIX METHODOLOGY
    • FIGURE 14 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
  • 2.7 ASSUMPTIONS FOR THE STUDY
  • 2.8 LIMITATIONS OF THE STUDY
  • 2.9 IMPLICATIONS OF COVID-19 ON MULTICHANNEL ORDER MANAGEMENT
    • FIGURE 15 QUARTERLY IMPACT OF COVID-19 DURING 2020-2021

3 EXECUTIVE SUMMARY

    • TABLE 4 GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET SIZE AND GROWTH RATE, 2015-2020 (USD MILLION, Y-O-Y%)
    • TABLE 5 GLOBAL MULTICHANNEL ORDER MANAGEMENT MARKET SIZE AND GROWTH RATE, 2021-2026 (USD MILLION, Y-O-Y%)
    • FIGURE 16 SOFTWARE SEGMENT ESTIMATED TO ACCOUNT FOR A LARGER MARKET SIZE IN 2021
    • FIGURE 17 PROFESSIONAL SERVICES SEGMENT ESTIMATED TO ACCOUNT FOR A LARGER MARKET SHARE IN 2021
    • FIGURE 18 CLOUD SEGMENT ESTIMATED TO ACCOUNT FOR A LARGER MARKET SIZE IN 2021
    • FIGURE 19 LARGE ENTERPRISES SEGMENT ESTIMATED TO ACCOUNT FOR A LARGER MARKET SHARE IN 2021
    • FIGURE 20 RETAIL, ECOMMERCE, AND WHOLESALE SEGMENT ESTIMATED TO ACCOUNT FOR THE LARGEST MARKET SIZE IN 2021
    • FIGURE 21 NORTH AMERICA ESTIMATED TO ACCOUNT FOR THE LARGEST MARKET SHARE IN 2021

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE OPPORTUNITIES IN THE MULTICHANNEL ORDER MANAGEMENT MARKET
    • FIGURE 22 GROWING DIGITALIZATION AND SELLING PLATFORMS TO BOOST THE MULTICHANNEL ORDER MANAGEMENT MARKET GROWTH
  • 4.2 MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL
    • FIGURE 23 RETAIL, ECOMMERCE, AND WHOLESALE SEGMENT PROJECTED TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
  • 4.3 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION
    • FIGURE 24 NORTH AMERICA ESTIMATED TO ACCOUNT FOR THE LARGEST MARKET SHARE IN 2021
  • 4.4 MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT AND DEPLOYMENT MODE
    • FIGURE 25 SOFTWARE AND CLOUD SEGMENTS ESTIMATED TO ACCOUNT FOR THE LARGEST MARKET SHARES IN 2021

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • FIGURE 26 MULTICHANNEL ORDER MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
    • 5.2.1 DRIVERS
      • 5.2.1.1 COVID-19-led acceleration of organizations for new customer engagement through digital experiences
      • 5.2.1.2 Booming retail and eCommerce vertical
      • 5.2.1.3 Growth in multichannel selling
      • 5.2.1.4 Low operational and initial costs
      • 5.2.1.5 Rapidly growing number of internet users
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Security and privacy concerns
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Emerging potential for online sales
      • 5.2.3.2 Increasing adoption by SMEs
      • 5.2.3.3 Technological advancements in machine learning, artificial intelligence, and augmented reality
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Lack of technical expertise
  • 5.3 PRICING MODEL ANALYSIS
  • 5.4 REVENUE SHIFT - YC/YCC SHIFT FOR MULTICHANNEL ORDER MANAGEMENT MARKET
    • FIGURE 27 MULTICHANNEL ORDER MANAGEMENT MARKET: YC/YCC SHIFT
  • 5.5 MULTICHANNEL ORDER MANAGEMENT: EVOLUTION
    • FIGURE 28 EVOLUTION OF MULTICHANNEL ORDER MANAGEMENT
  • 5.6 MULTICHANNEL ORDER MANAGEMENT: ECOSYSTEM
    • FIGURE 29 ECOSYSTEM OF MULTICHANNEL ORDER MANAGEMENT
  • 5.7 MULTICHANNEL ORDER MANAGEMENT MARKET: COVID-19 IMPACT
    • FIGURE 30 MULTICHANNEL ORDER MANAGEMENT MARKET TO WITNESS A GROWTH SPIKE BETWEEN 2020 AND 2021
  • 5.8 CASE STUDY ANALYSIS
    • 5.8.1 GRAETER'S ICE CREAM AUTOMATES 100% OF ORDERS WITH CUSTOM FUNCTIONALITY BACKED BY SKUNEXUS
    • 5.8.2 PHILIP MORRIS & SONS IMPROVES THE ONLINE SHOPPER EXPERIENCE AND EXPANDS TO NEW CHANNELS WITH LINNWORKS AND BIGCOMMERCE
    • 5.8.3 TCNS CLOTHING CO. LTD ACHIEVES 9X GROWTH IN SALES USING UNICOMMERCE
    • 5.8.4 BYJU'S ACHIEVED SCALABILITY, UNPARALLELED SUPPORT, AND MUCH MORE WITH ORDERHIVE
    • 5.8.5 BRIGHTPEARL TAKES THE WEIGHT OFF STRENGTH SHOP WITH ADVANCED AUTOMATION AND TURBOCHARGED ORDER PROCESSING
  • 5.9 VALUE/SUPPLY CHAIN ANALYSIS
    • FIGURE 31 VALUE/SUPPLY CHAIN ANALYSIS
    • TABLE 6 MULTICHANNEL ORDER MANAGEMENT MARKET: VALUE/SUPPLY CHAIN
  • 5.10 PATENT ANALYSIS
    • 5.10.1 METHODOLOGY
    • 5.10.2 DOCUMENT TYPE
    • TABLE 7 PATENTS FILED, 2018-2021
    • 5.10.3 INNOVATION AND PATENT APPLICATIONS
    • FIGURE 32 TOTAL NUMBER OF PATENTS GRANTED IN A YEAR, 2018-2021
      • 5.10.3.1 Top applicants
    • FIGURE 33 TOP 10 COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS, 2018-2021
    • TABLE 8 TOP TEN PATENT OWNERS (US) IN THE MULTICHANNEL ORDER MANAGEMENT MARKET, 2018-2021
  • 5.11 TECHNOLOGY ANALYSIS
    • 5.11.1 MULTICHANNEL ORDER MANAGEMENT AND BIG DATA ANALYTICS
    • 5.11.2 MULTICHANNEL ORDER MANAGEMENT, ARTIFICIAL INTELLIGENCE (AI), AND MACHINE LEARNING (ML)
    • 5.11.3 MULTICHANNEL ORDER MANAGEMENT AND CLOUD COMPUTING
    • 5.11.4 MULTICHANNEL ORDER MANAGEMENT AND BLOCKCHAIN
    • 5.11.5 MULTICHANNEL ORDER MANAGEMENT AND INTERNET OF THINGS (IOT)
  • 5.12 PORTER'S FIVE FORCES ANALYSIS
    • FIGURE 34 MULTICHANNEL ORDER MANAGEMENT: PORTER'S FIVE FORCES ANALYSIS
    • TABLE 9 MULTICHANNEL ORDER MANAGEMENT MARKET: PORTER'S FIVE FORCES ANALYSIS
    • 5.12.1 THREAT OF NEW ENTRANTS
    • 5.12.2 THREAT OF SUBSTITUTES
    • 5.12.3 BARGAINING POWER OF SUPPLIERS
    • 5.12.4 BARGAINING POWER OF BUYERS
    • 5.12.5 INTENSITY OF COMPETITIVE RIVALRY
  • 5.13 REGULATORY IMPLICATIONS
    • 5.13.1 INTRODUCTION
    • 5.13.2 ISO 31000 2009: RISK MANAGEMENT PRINCIPLES AND GUIDELINES
    • 5.13.3 ISO/IEC 31010:2009: RISK MANAGEMENT-RISK ASSESSMENT TECHNIQUES
    • 5.13.4 GRC CAPABILITY MODEL 3.0 (RED BOOK)
    • 5.13.5 COMMITTEE OF SPONSORING ORGANIZATIONS: ENTERPRISE RISK MANAGEMENT FRAMEWORK
    • 5.13.6 BASEL

6 MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT

  • 6.1 INTRODUCTION
    • 6.1.1 COMPONENTS: COVID-19 IMPACT
    • FIGURE 35 SERVICES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 10 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 11 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
  • 6.2 SOFTWARE
    • 6.2.1 GROWING CONCERN OF COMPANIES TO PROVIDE BETTER CUSTOMER EXPERIENCE AND GAIN SUPPLY CHAIN VISIBILITY FLOWING THROUGH SALES CHANNELS
    • TABLE 12 SOFTWARE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 13 SOFTWARE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 6.3 SERVICES
    • FIGURE 36 MANAGED SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 14 SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015-2020 (USD MILLION)
    • TABLE 15 SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 16 SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 17 SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • 6.3.1 PROFESSIONAL SERVICES
    • FIGURE 37 CONSULTING SEGMENT TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 18 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY TYPE, 2015-2020 (USD MILLION)
    • TABLE 19 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY TYPE, 2021-2026 (USD MILLION)
    • TABLE 20 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 21 PROFESSIONAL SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.3.1.1 Consulting
        • 6.3.1.1.1 Consulting services enable companies to lower risks, reduce complexities, and increase RoI to deliver maximum product delivery assurance
    • TABLE 22 CONSULTING SERVICES MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 23 CONSULTING SERVICES MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.3.1.2 Training and support
        • 6.3.1.2.1 Training and support services demand is growing due to the need of various companies to manage the order fulfillment process
    • TABLE 24 TRAINING AND SUPPORT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 25 TRAINING AND SUPPORT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
      • 6.3.1.3 Integration and deployment
        • 6.3.1.3.1 Need to ensure minimum risks and cost optimization among companies to drive the demand for integration and deployment services
    • TABLE 26 INTEGRATION AND DEPLOYMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 27 INTEGRATION AND DEPLOYMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
    • 6.3.2 MANAGED SERVICES
      • 6.3.2.1 Growing concern of companies to manage their workflow management process driving companies to outsource managed services
    • TABLE 28 MANAGED SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 29 MANAGED SERVICES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

7 MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE

  • 7.1 INTRODUCTION
    • 7.1.1 ORGANIZATION SIZE: COVID-19 IMPACT
    • FIGURE 38 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 30 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015-2020 (USD MILLION)
    • TABLE 31 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
  • 7.2 LARGE ENTERPRISES
    • 7.2.1 INCREASED CONCERN OF OPERATORS TO MANAGE MULTIPLE ORDERS FROM SALES CHANNELS
    • TABLE 32 LARGE ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 33 LARGE ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
    • 7.3.1 CONCERNS OVER THE DELIVERY OF MULTICHANNEL CUSTOMER EXPERIENCE
    • TABLE 34 SMALL AND MEDIUM-SIZED ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 35 SMALL AND MEDIUM-SIZED ENTERPRISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

8 MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE

  • 8.1 INTRODUCTION
    • 8.1.1 DEPLOYMENT MODES: COVID-19 IMPACT
    • FIGURE 39 CLOUD SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
    • TABLE 36 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2015-2020 (USD MILLION)
    • TABLE 37 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
  • 8.2 ON-PREMISES
    • 8.2.1 ENHANCED CONTROL OVER THE SUPPLY CHAIN ACCESSIBILITY ACROSS THE NETWORK OF ON-PREMISES
    • TABLE 38 ON-PREMISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 39 ON-PREMISES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 8.3 CLOUD
    • 8.3.1 COST-EFFECTIVENESS, EASE OF ACCESS, AND SCALABILITY TO BOOST THE ADOPTION OF CLOUD-BASED MULTICHANNEL ORDER MANAGEMENT SOFTWARE
    • TABLE 40 CLOUD: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 41 CLOUD: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

9 MULTICHANNEL ORDER MANAGEMENT MARKET, BY VERTICAL

  • 9.1 INTRODUCTION
    • 9.1.1 VERTICALS: COVID-19 IMPACT
    • 9.1.2 MULTICHANNEL ORDER MANAGEMENT: ENTERPRISE USE CASES
    • FIGURE 40 MEDIA AND ENTERTAINMENT VERTICAL TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD
    • TABLE 42 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2015-2020 (USD MILLION)
    • TABLE 43 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
  • 9.2 RETAIL, ECOMMERCE, AND WHOLESALE
    • 9.2.1 GROWING NEED OF COMPANIES TO ANALYZE SALES CHANNEL PROCESS FOR DATA-DRIVEN DECISIONS
    • TABLE 44 RETAIL, ECOMMERCE, AND WHOLESALE: USE CASES
    • TABLE 45 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 46 RETAIL, ECOMMERCE, AND WHOLESALE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.3 MANUFACTURING
    • 9.3.1 GROWING NEED OF COMPANIES TO IMPROVE PRODUCTIVITY AND PROVIDE EFFECTIVE CUSTOMER SERVICE
    • TABLE 47 MANUFACTURING: USE CASES
    • TABLE 48 MANUFACTURING: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 49 MANUFACTURING: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.4 HEALTHCARE AND LIFE SCIENCES
    • 9.4.1 DEMAND FOR ENHANCED PATIENT EXPERIENCES AND QUALITY CARE FOR PERSONALIZED TREATMENTS IN REAL-TIME
    • TABLE 50 HEALTHCARE AND LIFE SCIENCES: USE CASES
    • TABLE 51 HEALTHCARE AND LIFE SCIENCES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 52 HEALTHCARE AND LIFE SCIENCES : MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.5 FOOD & BEVERAGE
    • 9.5.1 GROWING NEED OF COMPANIES TO GAIN REAL-TIME VISIBILITY INTO ORDER STATUS AND DELIVERY OF FOODS ITEMS
    • TABLE 53 FOOD AND BEVERAGES: USE CASES
    • TABLE 54 FOOD AND BEVERAGES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 55 FOOD AND BEVERAGES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 9.6 OTHER VERTICALS
    • TABLE 56 OTHER VERICALS: USE CASES
    • TABLE 57 OTHER VERTICALS: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 58 OTHER VERTICALS: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)

10 MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION

  • 10.1 INTRODUCTION
    • FIGURE 41 INDIA PROJECTED TO RECORD THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • FIGURE 42 ASIA PACIFIC TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD
    • TABLE 59 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2015-2020 (USD MILLION)
    • TABLE 60 MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY REGION, 2021-2026 (USD MILLION)
  • 10.2 NORTH AMERICA
    • 10.2.1 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS
    • 10.2.2 NORTH AMERICA: COVID-19 IMPACT
    • 10.2.3 NORTH AMERICA: REGULATIONS
      • 10.2.3.1 California Consumer Privacy Act (CCPA)
    • FIGURE 43 NORTH AMERICA: MARKET SNAPSHOT
    • TABLE 61 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 62 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 63 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015-2020 (USD MILLION)
    • TABLE 64 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 65 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2020 (USD MILLION)
    • TABLE 66 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2021-2026 (USD MILLION)
    • TABLE 67 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2015-2020 (USD MILLION)
    • TABLE 68 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 69 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015-2020 (USD MILLION)
    • TABLE 70 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE MODE, 2021-2026 (USD MILLION)
    • TABLE 71 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2015-2020 (USD MILLION)
    • TABLE 72 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 73 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2015-2020 (USD MILLION)
    • TABLE 74 NORTH AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.2.4 UNITED STATES
    • TABLE 75 UNITED STATES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 76 UNITED STATES: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.2.5 CANADA
    • TABLE 77 CANADA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 78 CANADA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
  • 10.3 EUROPE
    • 10.3.1 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS
    • 10.3.2 EUROPE: COVID-19 IMPACT
    • 10.3.3 EUROPE: REGULATIONS
      • 10.3.3.1 General Data Protection Regulation (GDPR)
      • 10.3.3.2 European Committee for Standardization (CEN)
      • 10.3.3.3 European Technical Standards Institute
    • TABLE 79 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 80 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 81 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015-2020 (USD MILLION)
    • TABLE 82 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 83 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2020 (USD MILLION)
    • TABLE 84 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2021-2026 (USD MILLION)
    • TABLE 85 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2015-2020 (USD MILLION)
    • TABLE 86 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 87 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015-2020 (USD MILLION)
    • TABLE 88 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 89 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2015-2020 (USD MILLION)
    • TABLE 90 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 91 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2015-2020 (USD MILLION)
    • TABLE 92 EUROPE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.3.4 UNITED KINGDOM
    • TABLE 93 UNITED KINGDOM: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 94 UNITED KINGDOM: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.3.5 GERMANY
    • TABLE 95 GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 96 GERMANY: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.3.6 FRANCE
    • TABLE 97 FRANCE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 98 FRANCE: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.3.7 REST OF EUROPE
  • 10.4 ASIA PACIFIC
    • 10.4.1 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS
    • 10.4.2 ASIA PACIFIC: COVID-19 IMPACT
    • 10.4.3 ASIA PACIFIC: REGULATIONS
      • 10.4.3.1 Personal Data Protection Act (PDPA)
      • 10.4.3.2 International Organization for Standardization (ISO) 27001
    • FIGURE 44 ASIA PACIFIC: MARKET SNAPSHOT
    • TABLE 99 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 100 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 101 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015-2020 (USD MILLION)
    • TABLE 102 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 103 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2020 (USD MILLION)
    • TABLE 104 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2021-2026 (USD MILLION)
    • TABLE 105 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2015-2020 (USD MILLION)
    • TABLE 106 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 107 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015-2020 (USD MILLION)
    • TABLE 108 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 109 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2015-2020 (USD MILLION)
    • TABLE 110 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 111 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2015-2020 (USD MILLION)
    • TABLE 112 ASIA PACIFIC: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.4.4 CHINA
    • TABLE 113 CHINA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 114 CHINA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.4.5 JAPAN
    • TABLE 115 JAPAN: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 116 JAPAN: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.4.6 INDIA
    • TABLE 117 INDIA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 118 INDIA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.4.7 REST OF ASIA PACIFIC
  • 10.5 MIDDLE EAST AND AFRICA
    • 10.5.1 MIDDLE EAST AND AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS
    • 10.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT
    • 10.5.3 MIDDLE EAST & AFRICA: REGULATIONS
      • 10.5.3.1 Israeli Privacy Protection Regulations (Data Security), 5777-2017
      • 10.5.3.2 GDPR Applicability in KSA
      • 10.5.3.3 Protection of Personal Information Act (POPIA)
    • TABLE 119 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 120 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 121 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015-2020 (USD MILLION)
    • TABLE 122 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 123 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2020 (USD MILLION)
    • TABLE 124 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2021-2026 (USD MILLION)
    • TABLE 125 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2015-2020 (USD MILLION)
    • TABLE 126 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 127 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015-2020 (USD MILLION)
    • TABLE 128 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 129 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2015-2020 (USD MILLION)
    • TABLE 130 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 131 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2015-2020 (USD MILLION)
    • TABLE 132 MIDDLE EAST & AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.5.4 MIDDLE EAST
    • TABLE 133 MIDDLE EAST: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 134 MIDDLE EAST: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.5.5 AFRICA
    • TABLE 135 AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 136 AFRICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
  • 10.6 LATIN AMERICA
    • 10.6.1 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET DRIVERS
    • 10.6.2 LATIN AMERICA: COVID-19 IMPACT
    • 10.6.3 LATIN AMERICA: REGULATIONS
      • 10.6.3.1 Brazil Data Protection Law
      • 10.6.3.2 Argentina Personal Data Protection Law No. 25.326
    • TABLE 137 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 138 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • TABLE 139 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2015-2020 (USD MILLION)
    • TABLE 140 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY SERVICE, 2021-2026 (USD MILLION)
    • TABLE 141 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2015-2020 (USD MILLION)
    • TABLE 142 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2021-2026 (USD MILLION)
    • TABLE 143 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2015-2020 (USD MILLION)
    • TABLE 144 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2021-2026 (USD MILLION)
    • TABLE 145 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015-2020 (USD MILLION)
    • TABLE 146 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021-2026 (USD MILLION)
    • TABLE 147 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2015-2020 (USD MILLION)
    • TABLE 148 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY VERTICAL, 2021-2026 (USD MILLION)
    • TABLE 149 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2015-2020 (USD MILLION)
    • TABLE 150 LATIN AMERICA: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COUNTRY, 2021-2026 (USD MILLION)
    • 10.6.4 BRAZIL
    • TABLE 151 BRAZIL: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 152 BRAZIL: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.6.5 MEXICO
    • TABLE 153 MEXICO: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2015-2020 (USD MILLION)
    • TABLE 154 MEXICO: MULTICHANNEL ORDER MANAGEMENT MARKET SIZE, BY COMPONENT, 2021-2026 (USD MILLION)
    • 10.6.6 REST OF LATIN AMERICA

11 COMPETITIVE LANDSCAPE

  • 11.1 OVERVIEW
  • 11.2 REVENUE ANALYSIS
    • FIGURE 45 REVENUE ANALYSIS FOR KEY COMPANIES IN THE PAST FIVE YEARS
  • 11.3 MARKET SHARE ANALYSIS
    • TABLE 155 MULTICHANNEL ORDER MANAGEMENT MARKET: DEGREE OF COMPETITION
  • 11.4 COMPANY EVALUATION QUADRANT
    • 11.4.1 STARS
    • 11.4.2 EMERGING LEADERS
    • 11.4.3 PERVASIVE PLAYERS
    • 11.4.4 PARTICIPANTS
    • FIGURE 46 KEY MULTICHANNEL ORDER MANAGEMENT MARKET PLAYERS, COMPANY EVALUATION MATRIX, 2020
  • 11.5 MARKET SHARE/RANK
    • FIGURE 47 RANKING OF KEY PLAYERS, 2021
  • 11.6 PRODUCT FOOTPRINT
    • TABLE 156 COMPANY PRODUCT FOOTPRINT
    • TABLE 157 COMPANY REGION FOOTPRINT
  • 11.7 STARTUP/SME EVALUATION QUADRANT
    • 11.7.1 PROGRESSIVE COMPANIES
    • 11.7.2 RESPONSIVE COMPANIES
    • 11.7.3 DYNAMIC COMPANIES
    • 11.7.4 STARTING BLOCKS
    • FIGURE 48 STARTUP/SME MULTICHANNEL ORDER MANAGEMENT MARKET EVALUATION MATRIX, 2020
  • 11.8 COMPETITIVE SCENARIO
    • 11.8.1 PRODUCT LAUNCHES
    • TABLE 158 PRODUCT LAUNCHES, JANUARY 2018- MAY 2021
    • 11.8.2 DEALS
    • TABLE 159 DEALS, JANUARY 2018- MAY 2020
    • 11.8.3 OTHERS
    • TABLE 160 OTHERS, 2019

12 COMPANY PROFILES

  • 12.1 INTRODUCTION
  • 12.2 KEY PLAYERS

(Business and Financial Overview, Products offered, Key Insights, Recent Developments, MnM View)**

    • 12.2.1 IBM
    • TABLE 161 IBM: BUSINESS OVERVIEW
    • FIGURE 49 IBM: COMPANY SNAPSHOT
    • TABLE 162 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 163 IBM: PRODUCT LAUNCHES, 2018-2021
    • TABLE 164 IBM: DEALS, 2018-2021
    • 12.2.2 SAP
    • TABLE 165 SAP: BUSINESS OVERVIEW
    • FIGURE 50 SAP: COMPANY SNAPSHOT
    • TABLE 166 SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 167 SAP: PRODUCT LAUNCHES, 2018-2021
    • TABLE 168 SAP: DEALS, 2018-2021
    • TABLE 169 SAP: OTHERS, 2018-2021
    • 12.2.3 ORACLE
    • TABLE 170 ORACLE: BUSINESS OVERVIEW
    • FIGURE 51 ORACLE: COMPANY SNAPSHOT
    • TABLE 171 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 172 ORACLE: PRODUCT LAUNCHES, 2018-2021
    • TABLE 173 ORACLE: DEALS, 2018-2021
    • 12.2.4 SALESFORCE
    • TABLE 174 SALESFORCE: BUSINESS OVERVIEW
    • FIGURE 52 SALESFORCE: COMPANY SNAPSHOT
    • TABLE 175 SALESFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 176 SALESFORCE: PRODUCT LAUNCHES, 2018-2021
    • TABLE 177 SALESFORCE: DEALS, 2018-2021
    • 12.2.5 HCL TECHNOLOGIES
    • TABLE 178 HCL TECHNOLOGIES: BUSINESS OVERVIEW
    • FIGURE 53 HCL TECHNOLOGIES: COMPANY SNAPSHOT
    • TABLE 179 HCL TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • 12.2.6 ZOHO
    • TABLE 180 ZOHO: BUSINESS OVERVIEW
    • TABLE 181 ZOHO: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 182 ZOHO: PRODUCT LAUNCHES, 2018-2021
    • TABLE 183 ZOHO: DEALS, 2018-2021
    • TABLE 184 ZOHO: OTHERS, 2018-2021
    • 12.2.7 BRIGHTPEARL
    • TABLE 185 BRIGHTPEARL: BUSINESS OVERVIEW
    • TABLE 186 BRIGHTPEARL: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 187 BRIGHTPEARL: DEALS, 2018-2021
    • TABLE 188 BRIGHTPEARL: OTHERS, 2018-2021
    • 12.2.8 STITCH LABS
    • TABLE 189 STITCH LABS: BUSINESS OVERVIEW
    • TABLE 190 STITCH LABS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 191 STITCH LABS: PRODUCT LAUNCHES, 2018-2021
    • TABLE 192 STITCH LABS: DEALS, 2018-2021
    • 12.2.9 SELRO
    • TABLE 193 SELRO: BUSINESS OVERVIEW
    • TABLE 194 SELRO: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • 12.2.10 LINNWORKS
    • TABLE 195 LINNWORKS: BUSINESS OVERVIEW
    • TABLE 196 LINNWORKS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 197 LINNWORKS: DEALS, 2018-2021
    • 12.2.11 VINCULUM
    • TABLE 198 VINCULUM: BUSINESS OVERVIEW
    • TABLE 199 VINCULUM: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 200 VINCULUM: DEALS, 2018-2021
    • 12.2.12 FREESTYLE SOLUTIONS
    • TABLE 201 FREESTYLE SOLUTIONS: BUSINESS OVERVIEW
    • TABLE 202 FREESTYLE SOLUTIONS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 203 FREESTYLE SOLUTIONS: PRODUCT LAUNCHES, 2018-2021
    • TABLE 204 FREESTYLE SOLUTIONS: DEALS, 2018-2021
    • 12.2.13 APTEAN
    • TABLE 205 APTEAN: BUSINESS OVERVIEW
    • TABLE 206 APTEAN: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 207 APTEAN: PRODUCT LAUNCHES, 2018-2021
    • TABLE 208 APTEAN: DEALS, 2018-2021
    • 12.2.14 ETAIL SOLUTIONS
    • TABLE 209 ETAIL SOLUTIONS: BUSINESS OVERVIEW
    • TABLE 210 ETAIL SOLUTIONS: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 211 ETAIL SOLUTIONS: DEALS, 2018-2021
    • 12.2.15 SELLERACTIVE
    • TABLE 212 SELLERACTIVE: BUSINESS OVERVIEW
    • TABLE 213 SELLERACTIVE: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 214 SELLERACTIVE: PRODUCT LAUNCHES, 2018-2021
    • 12.2.16 DELHIVERY
    • TABLE 215 DELHIVERY: BUSINESS OVERVIEW
    • TABLE 216 DELHIVERY: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 217 DELHIVERY: DEALS, 2018-2021
    • TABLE 218 DELHIVERY: OTHERS, 2018-2021
    • 12.2.17 CLOUD COMMERCE PRO
    • TABLE 219 CLOUD COMMERCE PRO: BUSINESS OVERVIEW
    • TABLE 220 CLOUD COMMERCE PRO: PRODUCTS/SOLUTIONS/SERVICES OFFERED
    • TABLE 221 CLOUD COMMERCE PRO: DEALS, 2018-2021
    • 12.2.18 QUICKBOOKS COMMERCE
    • 12.2.19 UNICOMMERCE
    • 12.2.20 SALESWARP
    • 12.2.21 CONTALOG
    • 12.2.22 BROWNTAPE
  • 12.3 STARTUP/SME PROFILES
    • 12.3.1 MULTIORDERS
    • 12.3.2 MANAGEECOM
    • 12.3.3 EVANIK
    • 12.3.4 GEEKSELLER
    • 12.3.5 SKUSUITE
    • 12.3.6 SKUNEXUS
    • 12.3.7 NEWFOLD DIGITAL
    • 12.3.8 EMERGE APP
  • *Details on Business and Financial Overview, Products offered, Key Insights, Recent Developments, might not be captured in case of unlisted companies.

13 ADJACENT AND RELATED MARKETS

  • 13.1 INTRODUCTION
  • 13.2 SUPPLY CHAIN ANALYTICS MARKET-GLOBAL FORECAST TO 2025
    • 13.2.1 MARKET DEFINITION
    • 13.2.2 MARKET OVERVIEW
    • 13.2.3 SUPPLY CHAIN ANALYTICS MARKET, BY COMPONENT
    • TABLE 222 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
    • TABLE 223 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • 13.2.4 SUPPLY CHAIN ANALYTICS MARKET, BY SOFTWARE
    • TABLE 224 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY SOFTWARE, 2014-2019 (USD MILLION)
    • TABLE 225 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY SOFTWARE, 2019-2025 (USD MILLION)
    • 13.2.5 SUPPLY CHAIN ANALYTICS MARKET, BY SERVICES
    • TABLE 226 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY SERVICE, 2014-2019 (USD MILLION)
    • TABLE 227 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
    • TABLE 228 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014-2019 (USD MILLION)
    • TABLE 229 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019-2025 (USD MILLION)
    • 13.2.6 SUPPLY CHAIN ANALYTICS MARKET, BY DEPLOYMENT MODEL
    • TABLE 230 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY DEPLOYMENT MODEL, 2014-2019 (USD MILLION)
    • TABLE 231 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • 13.2.7 SUPPLY CHAIN ANALYTICS MARKET, BY ORGANIZATION SIZE
    • TABLE 232 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
    • TABLE 233 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
    • 13.2.8 SUPPLY CHAIN ANALYTICS MARKET, BY INDUSTRY VERTICAL
    • TABLE 234 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2014-2019 (USD MILLION)
    • TABLE 235 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2019-2025 (USD MILLION)
    • 13.2.9 SUPPLY CHAIN ANALYTICS MARKET, BY REGION
    • TABLE 236 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
    • TABLE 237 SUPPLY CHAIN ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
  • 13.3 MOBILE APPS AND WEB ANALYTICS MARKET - GLOBAL FORECAST TO 2025
    • 13.3.1 MARKET DEFINITION
    • 13.3.2 MARKET OVERVIEW
    • TABLE 238 MOBILE APPS AND WEB ANALYTICS MARKET SIZE AND GROWTH RATE, 2016-2019 (USD MILLION, Y-O-Y %)
    • TABLE 239 MOBILE APPS AND WEB ANALYTICS MARKET SIZE AND GROWTH RATE, 2019-2025 (USD MILLION, Y-O-Y %)
    • 13.3.3 MOBILE APPS AND WEB ANALYTICS MARKET, BY COMPONENT
    • TABLE 240 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY COMPONENT, 2016-2019 (USD MILLION)
    • TABLE 241 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • 13.3.4 MOBILE APPS AND WEB ANALYTICS MARKET, BY APPLICATION
    • TABLE 242 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
    • TABLE 243 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • 13.3.5 MOBILE APPS AND WEB ANALYTICS MARKET, BY DEPLOYMENT MODE
    • TABLE 244 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2016-2019 (USD MILLION)
    • TABLE 245 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • 13.3.6 MOBILE APPS AND WEB ANALYTICS MARKET, BY ORGANIZATION SIZE
    • TABLE 246 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2019 (USD MILLION)
    • TABLE 247 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
    • 13.3.7 MOBILE APPS AND WEB ANALYTICS MARKET, BY INDUSTRY VERTICAL
    • TABLE 248 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2016-2019 (USD MILLION)
    • TABLE 249 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY INDUSTRY VERTICAL, 2019-2025 (USD MILLION)
    • 13.3.8 MOBILE APPS AND WEB ANALYTICS MARKET, BY REGION
    • TABLE 250 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY REGION, 2016-2019 (USD MILLION)
    • TABLE 251 MOBILE APPS AND WEB ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)

14 APPENDIX

  • 14.1 DISCUSSION GUIDE
  • 14.2 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 14.3 AVAILABLE CUSTOMIZATIONS
  • 14.4 RELATED REPORTS
  • 14.5 AUTHOR DETAILS