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市場調查報告書

「友好欺詐」的加盟店的扣回爭議帳款的增加

Merchant Chargebacks Are on the Rise Due to Friendly Fraud

出版商 Mercator Advisory Group, Inc. 商品編碼 919999
出版日期 內容資訊 英文 14 Pages
商品交期: 最快1-2個工作天內
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「友好欺詐」的加盟店的扣回爭議帳款的增加 Merchant Chargebacks Are on the Rise Due to Friendly Fraud
出版日期: 2019年12月23日內容資訊: 英文 14 Pages
簡介

本報告提供扣回爭議帳款的加盟店的對策調查,扣回爭議帳款的要素,扣回爭議帳款的流程,「友好欺詐」的手法,加盟店的扣回爭議帳款對策,對策服務、解決方案的主要供應商的簡介等彙整資料。

調查內容的亮點

  • 跟客戶的糾紛處理的圓滑化
  • 「友好欺詐」和扣回爭議帳款的相關性
  • 惡意有的消費者糾紛利用手法
  • 扣回爭議帳款、「友好欺詐」市場資料估計
  • 加盟店的扣回爭議帳款對策
  • 扣回爭議帳款服務企業的簡介

刊載企業、組織

  • ACI Worldwide
  • American Express
  • Authorize.Net
  • BlueSnap
  • Braintree
  • CardinalCommerce
  • Chargeback
  • Chargebacks911
  • Chargeback Gurus
  • Chargehound
  • CyberSource
  • Discover
  • Ethoca
  • Federal Reserve Board
  • Lexis-Nexis
  • Mastercard
  • Midigator
  • PayPal
  • Stripe
  • Verifi
  • Visa
目錄

Friendly Fraud Is Driving Increased Merchant Chargebacks

New Mercator Advisory Group research report discusses the changing dynamics of merchant chargebacks.

Merchants find themselves wrestling with the chargeback process, which is triggered when consumers dispute a purchase transaction, mostly on e-commerce sales. Increasingly, friendly fraud has also become a direct cause of merchant chargebacks. This report delves into chargeback reasons and implications as well as vendors of chargeback services that have emerged to provide solutions for merchants.

A new research report from Mercator Advisory Group, ‘Merchant Chargebacks Are on the Rise Due to Friendly Fraud ’ assesses the challenges and preventive solutions for this increasing problem that affects merchants of all sizes across vertical markets.

“Merchants are incurring a major pain point dealing with consumer-disputed sales transactions that can lead to chargebacks. This can mean merchants lose not only the sales revenue but also the merchandise and related overhead costs as well,” commented Raymond Pucci, Director, Merchant Services at Mercator Advisory Group, the author of this report.

This report is 14 pages long and has 2 exhibits.

Companies mentioned in this report: ACI Worldwide, American Express, Authorize.Net, BlueSnap, Braintree, CardinalCommerce, Chargeback, Chargebacks911, Chargeback Gurus, Chargehound, CyberSource, Discover, Ethoca, Federal Reserve Board, Lexis-Nexis, Mastercard, Midigator, PayPal, Stripe, Verifi, and Visa.

One of the exhibits included in this report:

Highlights of this research report include:

  • Ease of the customer dispute process
  • Why friendly fraud has been linked to chargebacks
  • How crafty consumers game the dispute system
  • Market data estimates of chargebacks and friendly fraud
  • How merchants are combatting chargebacks
  • Brief profiles of chargeback service companies
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