市場調查報告書

美國的小規模經營者對各種付款方式的接受度:支付選擇的增加

Small Business Payments Acceptance: More Payment Options Creeping In

出版商 Mercator Advisory Group, Inc. 商品編碼 913450
出版日期 內容資訊 英文
商品交期: 最快1-2個工作天內
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美國的小規模經營者對各種付款方式的接受度:支付選擇的增加 Small Business Payments Acceptance: More Payment Options Creeping In
出版日期: 2019年10月08日內容資訊: 英文
簡介

本報告提供美國的小規模經營者對各種付款方式的接受度調查,一般銷售管道與銷售規模,一般的付款方式,商店及消費者對付款方式的愛好的差異,小規模經營者利用的主要的商人服務,收單銀行/商業銀行的利用等級,新的各種付款方式與其接受度等彙整資料。

調查內容的亮點

  • 美國的小規模經營者的一般銷售管道:各銷售量
  • 一般的付款手法:各銷售量
  • 新的付款類型的追加的預測
  • 付款方式的愛好:商店 vs 消費者
  • 利用的商人服務:各供應商類型
  • 主要卡片處理業者的變更:比例和理由
  • 全通路策略的引進等級
  • 手機付款、自家公司禮物卡、其他新的付款類型的接受度
  • 收單銀行/商業銀行的利用等級

刊載企業範例

  • Alibaba
  • American Express
  • Apple
  • Chase
  • China UnionPay
  • Clover
  • Diebold
  • Discover
  • First Data
  • Google
  • Ingenico
  • LevelUp
  • Mastercard
  • Micros
  • NCR
  • PayPal
  • Revel
  • Samsung
  • Shopify
  • Shopkeep
  • Square
  • Stripe
  • Verifone
  • Visa
  • WeChat
目錄

New survey finds small businesses prefer card payments over cash as new ways to pay enter the marketplace.

Latest report from Mercator Advisory Group's annual U.S. Small Business Payments and Banking Survey series presents findings on payment acceptance.

Mercator Advisory Group's most recent Insight Summary Report, Small Business Payments Acceptance: More Payment Options Creeping In , based on the company's annual Small Business Payments and Banking Survey conducted in spring 2019, reveals that more small businesses are selling online (59%) than are selling in a physical store (47%). However, the bulk of share of sales is coming from in-store sales rather than online sales. Further, about one-third of small businesses (35%) report that they are selling via a mobile app. Small businesses are more likely to report that their preferred method of payment is from the card networks rather than cash or any other method. The primary reason for preferring a certain kind of payment is the ease of handling (65%); only 4 in 10 mention lower cost.

Small businesses are mainly getting merchant services from their primary bank (70%). A similar proportion are getting merchant services from a single provider. Many third-party providers offer smaller merchants ancillary services they need aside from core processing services, and many businesses are migrating to third-party providers for online and mobile services, often designed for their business verticals.

Payments Acceptance: More Payment Options Creeping In is the second of three reports summarizing the results of the 2019 Small Business Payments and Banking Survey , the fourth annual survey of small businesses fielded by Mercator Advisory Group. This was a web-based survey of 2,002 U.S. small businesses (between $100,000 and $10 million annual sales) regarding their use of payments and banking services.

The survey contained questions on current business sentiment, payment acceptance services, business-to-business (B2B) payments, and banking depository and loan services. Forthcoming companion reports summarize the survey's findings on business-to-business payments and business banking services.

"There is a lot going on in the small business space when it comes to accepting payments, and the options available to merchants can be daunting. There is a great opportunity for companies that can understand the needs of small businesses and help them navigate the uncertainties of the ever-changing payments space," notes the author of this report, Peter Reville, Director, Primary Data Services at Mercator Advisory Group .

Companies mentioned are : Alibaba, American Express, Apple, Chase, China UnionPay, Clover, Diebold, Discover, First Data , Google, Ingenico, LevelUp, Mastercard, Micros, NCR, PayPal, PayPal, Revel, Samsung, Shopify, Shopkeep, Square, Stripe, Verifone, Visa, and WeChat

One of the exhibits included in this report:

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Highlights of this Insight Summary Report include:

  • U.S. small businesses' most common sales channels by sales volume
  • The most common methods of payment accepted by sales volume and expectations to add new payment types
  • Merchants' vs. consumers' payment preferences
  • Types of merchant services used by type of provider
  • Rate of and reasons for switching primary card processing providers
  • Extent of adoption of omnichannel strategies
  • Acceptance of mobile payments, merchants' own gift cards, and other emerging payment types
  • Extent of use of acquiring/merchant banks
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