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市場調查報告書
商品編碼
783068

使用了AI的銀行業務流程的改善案例:70流程超

70+ Processes Banks Have Already Improved Using AI

出版日期: | 出版商: Mercator Advisory Group, Inc. | 英文 24 Pages and 2 Exhibits | 商品交期: 最快1-2個工作天內

價格
  • 全貌
  • 簡介
  • 目錄
簡介

大銀行開始引進領先的AI技術。

本報告提供AI技術的利用的銀行業務流程的改善案例調查,金融機關已經引進的AI解決方案概要,各部門的業務流程和AI的潛在性,金融科技AI解決方案供應商的清單等資料彙整。

調查亮點

  • 現在金融機關所引進的AI解決方案的綜合資訊
    • 從產業文件報導收集
    • 銀行名、解決方案類型
  • 在調查中列出的13個業務部門、相關商務流程:AI的潛在的引進處
    • 付款部門
    • 法規部門
    • 客服中心部門
    • 貿易辦公桌部門
    • IT部門等
  • 已經利用AI的12個部門和導入AI技術的商務流程
  • 作為差別化因素活用AI的80家金融科技解決方案供應商的清單等
目錄

Large banks are adopting artificial intelligence much faster than their smaller counterparts, according to Mercator Advisory Group's survey of global and regional banks supplemented by a review of the trade press literature. This should worry smaller institutions and the processors that serve them.

A new research report from Mercator Advisory Group titled 70+ Processes Banks Have Already Improved Using AI identifies processes that have been upgraded through the use of artificial intelligence technology. These processes were selected by bank survey respondents from a total of 104 different potential solutions that exist in 13 different business areas, including payments, regulatory, call center, trade desk, IT, and legal. All but one of these 13 business areas had multiple processes that had been upgraded with AI according to the survey responses.

"The breadth with which AI has already been deployed across multiple departments with these banks was a surprise," comments the author of the report, Tim Sloane, VP, Payments Innovation, and Director, Emerging Technologies Advisory Service at Mercator Advisory Group. "However, more surprising was the depth to which AI has penetrated these departments. As an example, regulatory compliance departments reported 13 different business processes where AI is used. The legal department reported 9 different processes. Clearly the large banks are all in on AI and it suggests smaller institutions and their solution providers need to quickly step up their game."

This research report has 24 pages and 2 exhibits.

Companies mentioned in this report include: Amazon, American Express, Bank of America, Blue Prism, BNY Mellon, Capital One, Chase, Citibank, FICO, Google, Intuit Iovation, LexisNexis, Mastercard, ThreatMetrix, USAA, US Bank, Wells Fargo, Visa, and fintech companies: 5Analytics, Active Intelligence, Active.ai, Acuity, AI Corporation, Aire, Alphasense, Amenity Analytics, Applied Data Finance, AppZen, AutomationEdge, Ayasdi, Behaviosec, Bill.com, Bills.com, Blueshift, Captricity, Clarity Money, Cleo, Cognitive Scale, CollectAI, ComplyAdvantage, Cortical.io, Creamfinance, CreditVidya, D3 Banking, Dataminr, DataRobot, DataSeers, Datatron, Deepsense.AI, Digital Reasoning, Evercompliant, Featurespace, Feedstock, Feedzai, FinCheck, Fluid AI, Fortia Solutions, ForwardLane, Fraugster, Fyle, Gridspace, H2O.ai, Hyper Anna, HyperScience, In Data Labs, Indico, Kasisto, Kognetics, Kylie, Legion Technologies, Libryo, MetricStream, Narrative Science, Neura, NextUser, Onfido, Paxata, Payjo Inc., Personetics, Rimilia, Restless Bandit, SamurAI, Shift Technology, Sift Science, SmartAction, Socure, SpotDraft, Tara, Tessian, Transactis, Trifacta, Trudera, TrueAccord, Versive, Voiceops, WorkFusion, Zest Finance, and Zighra.

One of the exhibits included in this report:

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Highlights of the research report include:

  • Aggregates information from trade press articles that identified AI solutions currently deployed in financial institutions by bank name and solution type.
  • Identifies the 13 departments listed in the survey along with the business processes associated with each department that Mercator listed as potential recipients of AI technology.
  • Lists the 12 departments where AI was in use and identifies the business processes in which the AI technology was deployed.
  • Lists 80 different fintech solution providers that utilize AI as a key market differentiator.
  • Identifies a solution that utilizes AI to integrate to existing data assets and structure them for additional AI processing that delivers packaged reports required to address regulators' concerns regarding prepaid program operations.