市場調查報告書

美國ATM:基準化分析報告(2018年)

2018 U.S. ATM Benchmark Report

出版商 Mercator Advisory Group, Inc. 商品編碼 749673
出版日期 內容資訊 英文 17 Pages
商品交期: 最快1-2個工作天內
價格
Back to Top
美國ATM:基準化分析報告(2018年) 2018 U.S. ATM Benchmark Report
出版日期: 2018年11月27日內容資訊: 英文 17 Pages
簡介

即使支票使用減少以及數位P2P支付APP、支付卡、行動錢包等不需要現金的各種新產品的抬頭,消費者為了現金提款、存款、餘額查看仍穩定使用ATM的服務。

本報告針對美國ATM設置趨勢進行調查,美國銀行對ATM設置台數及分行配置的相對性分析、聯名ATM及免手續費網路的使用動向、美國消費者對ATM的使用動向認知與喜好、無卡現金存取技術及主要方法等分析,彙整提供如後。

調查重點

  • 動向:美國銀行對ATM設置台數及分行配置的相對性
  • 動向:作為自助式理財策略的聯名ATM及免手續費網路之使用
  • 討論:美國消費者對ATM的使用與數位解決方案的併用
  • 討論:對ATM方便性的倚賴及免手續費的使用是決定主要銀行的關鍵
  • 消費者調查結果:美國消費者對提領現金及存款以外的ATM交易的關心程度
  • 回顧:透過利用NFC技術的無卡現金使用主要方法
    • 單次性密碼
    • QR Code
  • ATM業者的課題:阻止最新詐欺行為

刊登企業

  • Bank of America
  • BB&T
  • BMO Harris
  • Cardtronics
  • CO-OP Financial Services
  • Fifth Third Bancorp
  • FIS
  • Fiserv
  • JP Morgan Chase
  • KAL ATM Software
  • Mastercard
  • Payment Alliance International
  • Salem Five Bank
  • Speedway
  • Visa
  • Wells Fargo Bank
目錄

Consumer use of ATMs to get cash, make deposits, and check balances remains strong despite the decline in check writing and new products like apps for digital person-to-person (P2P) payments, payment cards, and mobile wallets that aim to reduce the need for cash. A new research report from Mercator Advisory Group titled 2018 U.S. ATM Benchmark Report explores bank ATM placements in comparison to branch locations, current fraud trends, the launch of various cardless cash access technologies to provide cardless cash access at the ATM, and consumer attitudes toward ATM use.

"We see continued strong use of ATMs by many consumer market segments, including consumers who are also frequent users of online and mobile banking. Given predictions that cash use will begin to decline and in light of the precipitous drop in check use, making long-term investments in ATMs becomes more complex," comments Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group and author of the report.

This research report has 17 pages and 10 exhibits.

Companies mentioned in this report include: Bank of America, BB&T, BMO Harris, Cardtronics, CO-OP Financial Services, Fifth Third Bancorp, FIS, Fiserv, JP Morgan Chase, KAL ATM Software, Mastercard, Payment Alliance International, Salem Five Bank, Speedway, Visa, and Wells Fargo Bank.

One of the exhibits included in this report:

image1

Highlights of the research report include:

  • Trends regarding ATM fleet sizes of banks in the U.S. relative to the number of branch locations, and the use of co-branded ATMs and surcharge-free networks as a part of a total self-service banking strategy.
  • Discussion of U.S. consumers' use of ATMs in combination with digital solutions and the reliance on convenient, surcharge-free access to ATMs when determining their primary financial institution.
  • Survey data revealing U.S. consumers' interest, or lack of interest, in conducting additional transactions beyond getting cash and making deposits at the ATM.
  • A review of the leading approaches to providing cardless cash access through the use of Near Field Communications technology, one-time passcodes or Quick Response (QR) Codes.
  • The ongoing struggle ATM owners have to keep their ATM fleets relevant while also keeping costs in line, including thwarting the latest fraud attack methods.
Back to Top