ATM市場基準報告:2017年

本報告提供美國及全球ATM市場相關基準統計，關於銀行和信用合作社的分店整合和ATM足跡的擴大等相關ATM所扮演的角色變化，及進行個人化的銀行體驗中作為中心流通管道的ATM的功能強化等考察。

本調查的重點

• 主要國家的ATM的集中度
• 美國的主要金融機關擁有、營運的ATM數
• 美國擁有、營運ATM的主要金融機關的分店數
• 在美國的主要獨立型ATM業者: FI/ISO/IAD 解決方案供應商
• Mercator Advisory Group實施的CustomerMonitor Survey 系列的銀行流通管道調查中，選擇銀行時的主要原因
• 獲取現金的方法、地點相關美國消費者喜好的變化

Mercator Advisory Group's latest research report from the Customer Interaction Advisory Service, 2017 ATM Market Benchmark Report, presents benchmark statistics on the ATM market in the United States and globally. It also presents evidence for the changing role of the ATM as banks and credit unions continue consolidating their branch offices, broadening their ATM footprint, and turning to independent ATM deployers to manage and operate the devices. The report discusses enhanced capabilities that are making the ATM a central channel that will shape the way consumers will navigate an increasingly personalized banking experience in the years to come. ATMs remain essential for access to cash through mobile cash access pre-staging of transactions and for online banks, which have no branch infrastructure.

"Financial institutions are seeking to expand engagement with customers while reducing costs associated with physical points of presence. As they continue to consolidate branches, the ATM is being enabled to taking on more of the workload that previously required direct interactions with a teller or bank representative," commented Joseph Walent, Associate Director of Mercator's Customer Interaction Advisory Service, author of the report.

This research report contains 18 pages and 9 exhibits.

One of the exhibits included in this report:

Highlights of the research report include:

• ATM concentration in select countries, 2016
• Number of ATMs owned and operated by leading financial institutions in the U.S., 2014-2016
• Number of branches of leading financial institution ATM owner-operators in the U.S., 2014-2017E
• Leading independent ATM operators in the U.S.: FI/ISO/IAD Solution Providers, 2014-2017E
• Factors key in bank selection according to Mercator Advisory Group's CustomerMonitor Survey Series banking channels survey
• The shift U.S. consumer preference as to how they access and where they cash