美國的ATM市場基準報告

本報告提供美國的ATM市場相關基準統計，關於銀行和信用合作社的分行整合和ATM足跡擴大等相關ATM所扮演的角色變化，及進行個人化的銀行體驗的中心管道之ATM的功能強化等考察。

調查內容

• 消費者的現金使用相關市場趨勢
• 數位解決方案對現金的影響與ATM的使用
• ATM的使用中消費者的趨勢
• ATM手續費和無手續費的網路所扮演的角色
• 不需要使用卡片的ATM交易及其他技術更新

調查對象企業

• Avidia Bank
• Bank of America
• BMO Harris Bank
• Cardtronics
• Chase Bank
• Fifth Third Bank
• GasBuddy
• McDonald's
• Payment Alliance International
• PNC Bank
• Salem Five Bank
• and Wells Fargo Bank.

Mercator Advisory Group releases new research reporting exploring market trends and consumer preferences regarding ATMs in this U.S. benchmark study.

Despite continued pressure from digital payment products, particularly person-to-person (P2P) applications like Zelle and Venmo that are used to pay back other individuals or to send a gift electronically, ATMs remain a fixture in the banking market. On the horizon is the growing threat of contactless cards, predicted to grow rapidly in the next two years, replacing small dollar purchases at the point-of-sale. A new research report from Mercator Advisory Group titled 2019 ATM Benchmark Market Report explores consumers' trends in ATM use and other market developments.

"It may surprise some readers how strong the use of ATMs for cash withdrawals and other transactions activities continues to be in the face of digital payments. Consumer data supports the finding that individuals who have adopted newer payment technologies still rely on cash and ATMs for their day-to-day transactions. Despite the importance of ATMs, many financial institutions are handing over the operation of their ATM fleets to third parties to achieve reduced and more predictable maintenance expenses. As management and sometimes ownership of ATMs changes hands, the independent operators will be setting the tone and industry direction for ATMs," comments Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group and author of the report.

This research report has 16 pages and 8 exhibits.

Companies mentioned in this report include : Avidia Bank, Bank of America, BMO Harris Bank, Cardtronics, Chase Bank, Fifth Third Bank, GasBuddy, McDonald's, Payment Alliance International, PNC Bank, Salem Five Bank, and Wells Fargo Bank.

One of the exhibits included in this report:

Highlights of the research report include:

• Market trends regarding consumers' use of cash
• The impact of digital solution on cash as well as the usage of ATMs
• Consumer trends in ATM use
• The role of ATM surcharges and the surcharge-free networks
• Cardless ATM transactions and other technology updates