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市場調查報告書

保險產業上RPA (機器人流程自動化):供應商的定位、策略、市場預測 (2019-2024年)

Robotic Process Automation in Insurance: Vendor Positioning, Strategies & Forecasts 2019-2024

出版商 Juniper Research Ltd 商品編碼 901548
出版日期 內容資訊 英文
商品交期: 最快1-2個工作天內
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保險產業上RPA (機器人流程自動化):供應商的定位、策略、市場預測 (2019-2024年) Robotic Process Automation in Insurance: Vendor Positioning, Strategies & Forecasts 2019-2024
出版日期: 2019年07月24日內容資訊: 英文

本報告已在2019年10月22日停止出版

簡介

本報告提供保險產業上RPA (機器人流程自動化)的市場調查,RPA概要、引進模式、引進推動因素,RPA投資的合理性、RPA引進的優點,主要經營者的引進案例,RPA供應商的競爭環境、定位、簡介,RPA的投資額的變化、預測等彙整資料。

第1章 要點

第2章 企業的競爭力強化的RPA、AI、機器學習 (機器學習)

  • 簡介
  • RPA的演進、引進模式
  • 自動化的決定架構 (決策樹)
  • 自動化的主要的推動因素
  • RPA的接下來的步驟
    • 聊天機器人的改良

第3章 保險產業概要

  • 保險產業概要
    • 舊有系統、無統一性的應用
      • 案例研究:地區的汽車保險代理店
    • 法律規章、遵守
    • 後勤部門的非效率性
    • 更佳服務的需求
      • 案例研究:東京海上產物保險股份有限公司
      • 案例研究:VIVAT
  • 保險對產業的影響分析
  • RPA的優點
    • 申請管理
    • 保險契約者服務
    • 保險承擔
    • 代理店管理
    • 資料管理、財務

第4章 競爭環境

  • 簡介
  • 供應商分析 & Juniper Research Leaderboard
    • 定位矩陣
    • 供應商分類
  • 主要企業
  • 供應商的簡介
    • Another Monday
    • Autologyx
    • Automation Anywhere
    • AutomationEdge
    • Blue Prism
    • Datamatics
    • EdgeVerve
    • Kofax
    • Kryon
    • Nice
    • Nintex
    • Option3
    • Pegasystems
    • Softomotive
    • Thoughtonomy
    • UiPath
    • WorkFusion

第5章 保險產業上RPA:市場規模 & 預測

  • 簡介
  • 調查手法、前提條件
  • 市場預測:保險產業
    • 在RPA進行投資的企業數
    • 在RPA進行投資的企業的比例
    • 每一家保險公司對RPA的年度平均支出額
    • 保險公司對RPA的年度總支出額
目錄

Overview

Juniper Research's new research into ‘Robotic Process Automation in Insurance’ provides an in-depth evaluation of the emerging technology, including market drivers and barriers in the RPA (Robotics Process Automation) market. Juniper Research assesses the roll-out of RPA solutions in insurance, aligned with 5-year forecasts for technology adoption and spend. It also provides a detailed vendor landscape analysis through the Juniper Research Leaderboard; aligned to a series of strategic recommendations for key industry stakeholders.

The research suite comprises of:

  • Market Trends & Opportunities (PDF)
  • 5-Year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 months' access to harvest online data platform

Key Features

  • Market Dynamics & RPA Evolution Analysis: Provides an extensive evaluation of RPA adoption by enterprises, covering the following elements:
    • Drivers for RPA
    • Juniper Research's Gradual RPA Adoption Model
    • RPA Decision Three
    • ‘Next Steps' for RPA
  • Interviews with Leading RPA Vendors: 12 interviews with leading RPA industry stakeholders.
  • Juniper Research Leaderboard: Leading RPA vendors compared, scored and positioned on the Juniper Research Leaderboard, including:
    • Another Monday
    • Autologyx
    • Automation Anywhere
    • AutomationEdge
    • Blue Prism
    • Datamatics
    • EdgeVerve
    • Kofax
    • Kryon
    • Nice
    • Nintex
    • Option3
    • Pegasystems
    • Softomotive
    • Thoughtonomy
    • UiPath
    • WorkFusion
  • Benchmark Industry Forecasts: Market forecasts for adoption of RPA services, the average spend per company and total spend, across the insurance industry.

Key Questions

  • 1. What are the key technological and disruptive innovations affecting the insurance industry?
  • 2. How can RPA enable insurance service providers to gain time and cost savings?
  • 3. What are the main obstacles to the adoption of RPA and AI, and how can companies mitigate these obstacles?
  • 4. What is the revenue opportunity from insurance providers for RPA vendors over the next 5 years?
  • 5. Which RPA vendors are currently leading the market and enabling the biggest efficiency gains?

Data & Interactive Forecast

Juniper Research's ‘Robotic Process Automation in Insurance’ forecast suite includes:

RPA in Insurance forecasts:

  • Number of Businesses in the Insurance Industry Investing in RPA
  • Average Annual Spend on RPA per Insurance Company
  • Total Robotic Process Automation Spend by Insurance Companies per Annum

Regional splits for 8 key regions, including 11 country level data splits:

  • Canada
  • China
  • Denmark
  • Germany
  • Japan
  • Norway
  • Portugal
  • Spain
  • Sweden
  • UK
  • US
  • 1. Interactive Scenario Tool allowing users to manipulate Juniper Research's data for 2 different metrics.
  • 2. Access to the full set of forecast data of 8 tables and over 900 datapoints.

Juniper Research's highly granular interactive Excels enable clients to manipulate Juniper Research's forecast data and charts to test their own assumptions using the Interactive Scenario Tool and compare select markets side by side in customised charts and tables. IFxls greatly increase clients' ability to both understand a particular market and to integrate their own views into the model.

Table of Contents

1. Key Takeaways

  • 1.1. Key Takeaways
    • 1.1.1. Main Barriers to Automation
      • i. The Fear of Job Replacement
      • ii. Lack of RPA Skilled Workers
      • iii. Use of Multiple RPA Providers at the Same Time
      • iv. Readiness for Digital Transformation
  • 1.2. Strategic Recommendations

2. RPA, AI & Machine Learning for Enterprise Competitiveness

  • 2.1. Introduction
  • 2.2. RPA Evolution & Adoption Model
    • Figure 1.1: Juniper Phased Evolution Model
      • 2.2.1. Phase 1
      • 2.2.2. Phase 2
      • 2.2.3. Phase 3
        • Table 1.2: Gradual Automation Adoption Model
  • 2.3. Automation Decision Tree
    • 2.3.1. Suitable Processes Characteristics
    • 2.3.2. Suitable Technical Components
      • Figure 1.3: Automation Decision Tree
  • 2.4. Main Drivers for Automation
  • 2.5. Next Steps for RPA
    • 2.5.1. Chatbots Improvement

3. Insurance Industry Overview

  • 3.1. Insurance Industry Overview
    • 3.1.1. Legacy Systems & Disparate Applications
      • Figure 3.1: Number & Value of M&As in Insurance Industry, 1985-2018
      • Case Study: Regional Auto Insurance Agency
    • 3.1.2. Regulation & Compliance
    • 3.1.3. Back-office Inefficiency
    • 3.1.4. Demand for Better Services
      • Case Study: Tokio Marine Brings Agility to Insurance
      • Case Study: VIVAT Eliminates Processes Complexity
  • 3.2. Insurance Impact Assessment
    • 3.2.1. Summary
      • Table 3.2: Insurance Activities & Tasks Likely to be Automated
      • Table 3.3: RPA in Insurance Impact Assessment
      • Table 3.4: RPA in Insurance Impact Assessment Methodology
  • 3.3. Benefits of RPA
    • 3.3.1. Claims Management
    • 3.3.2. Policyholder Service
    • 3.3.3. Underwriting
    • 3.3.4. Agency Management
    • 3.3.5. Data Management & Finance

4. Competitive Landscape

  • 4.1. Introduction
  • 4.2. Vendor Analysis & Juniper Research Leaderboard
    • Table 4.1: RPA in Insurance Vendor Capability Assessment Factors
    • 4.2.1. Juniper Research Positioning Matrix Results
      • Table 4.2: RPA in Insurance Positioning Matrix Results
      • Figure 4.3: Juniper Research Leaderboard for RPA in Insurance
    • 4.2.2. Vendor Groupings
      • i. Summary
      • ii. Established Leaders
      • iii. Leading Challengers
      • iv. Disruptors & Emulators
  • 4.3. RPA in Insurance Movers & Shakers
  • 4.4. Vendor Profile
    • 4.4.1. Another Monday
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.2. Autologyx
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.3. Automation Anywhere
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.4. AutomationEdge
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.5. Blue Prism
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.6. Datamatics
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.7. EdgeVerve
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.8. Kofax
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.9. Kryon
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.10. Nice
      • i. Corporate
        • Table 4.4: Nice Acquisitions Since 2011
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.11. Nintex
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.12. Option3
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.13. Pegasystems
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.14. Softomotive
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.15. Thoughtonomy
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.16. UiPath
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities
    • 4.4.17. WorkFusion
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High Level View of Offerings
      • v. Juniper's View: Vendor's Key Strengths & Strategic Development Opportunities

5. RPA in Insurance: Market Sizing & Forecasts

  • 5.1. Introduction
  • 5.2. Methodology & Assumptions
    • 5.2.1. Insurance Companies
      • Figure 2.2: RPA in Insurance Market Forecast Methodology
  • 5.3. Market Forecasts: Insurance
    • 5.3.1. Number of Businesses in the Insurance Industry Investing in RPA
      • Figure & Table 2.7: Number of Businesses in the Insurance Industry Investing in RPA Year End, Split by 8 Key Regions 2019-2024
    • 5.3.2. Proportion of Businesses in the Insurance Industry Investing in RPA
      • Figure & Table 2.8: Proportion of Businesses in the Insurance Industry investing in RPA (%), Split by 8 Key Regions 2019-2024
    • 5.3.3. Average Annual Spend on RPA per Insurance Company
      • Figure & Table 2.9: Average Annual Spend on RPA per Insurance Company ($), Split by 8 Key Regions 2019-2024
    • 5.3.4. Total Robotic Process Automation Spend by Insurance Companies per Annum
      • Figure & Table 2.10: Total Robotic Process Automation Spend by Insurance Companies per Annum ($m), Split by 8 Key Regions 2019-2024
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