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市場調查報告書

未來的商店內零售技術:引進、實行、策略

Future In-Store Retail Technologies: Adoption, Implementation & Strategy 2018-2023

出版商 Juniper Research 商品編碼 564399
出版日期 內容資訊 英文
商品交期: 最快1-2個工作天內
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未來的商店內零售技術:引進、實行、策略 Future In-Store Retail Technologies: Adoption, Implementation & Strategy 2018-2023
出版日期: 2018年09月25日 內容資訊: 英文
簡介

本報告提供全球商店內零售技術的市場調查,主要的商店內零售技術類型和概要,各技術區分現狀,主要經營者的引進案例,裝置量、硬體設備收益的預測等彙整資料。

提供內容

  • 市場趨勢、市場機會 (PDF)
  • 5年市場預測 (Excel)

第1章 零售技術市場

  • 簡介
    • 調查範圍
  • 商店內零售狀況
    • 目前技術
  • 主要的消費者取向商店內零售趨勢
    • 全通路個性化
    • 線上-離線零售業者
  • 零售業者的技術的應對度
    • 簡介
    • 一般零售業者
    • 食品、飲料零售業者
    • 專賣業者
  • 要點

第2章 入店&追蹤技術

  • 簡介
  • Wi-Fi追蹤
  • 藍芽信標
    • 藍芽閘道器的Wi-Fi
    • 信標的虛擬化
    • 裝置量的預測
    • Juniper的見解
    • 相機追蹤
      • 案例研究:JD.com D-Mart Smart Store
    • Juniper的見解
  • 利用案例
    • 商店、展示設計
    • 參與度&存取
    • 自動付款

第3章 選擇&服務技術

  • 簡介
  • AR (擴增實境)
    • 廣告、行銷
    • 智慧鏡子
    • 產品資訊
    • Juniper的見解
  • 語音助手
    • Juniper的見解
  • RFID
    • 智慧鏡子
    • 產品追蹤
    • 市場規模、預測
      • 裝置量
      • RFID收益
  • 機器人
    • 顧客服務
    • 庫存檢查器
    • 資訊站
    • Juniper的見解
    • 市場規模、預測
      • 裝置量
      • 硬體設備收益
  • Wi-Fi
  • 動態定價&數位電子看板
    • 個性化定價
    • Juniper的見解
    • 市場規模、預測
      • 裝置量
      • 硬體設備收益

第4章 付款技術

  • 簡介
  • 付款技術
    • NFC付款
    • QR編碼付款
    • 自我掃描應用
      • 收益預測
    • mPOS
    • 智慧退房
      • 案例研究:Focal Systems
      • 市場規模、預測
    • Juniper的見解

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄

Overview

Juniper Research's incisive strategic guide to ‘Future In-Store Retail Technologies’ provides a range of insights for a sector that is increasingly relevant for all forms of retail players.

This research takes an in-depth look at technologies affecting each step of the in-store consumer journey; highlighting where and how they can best be leveraged by retailers and technologies firms in this must-have guide.

This research includes:

  • Market Trends & Opportunities (PDF)
  • 5 Year Market Sizing & Forecast Spreadsheet (Excel)

Key Features

  • Trends Assessment: Examination of the macro trends impacting the whole retail landscape, and what they mean for the future of retail.
  • Retailer Readiness Index: Analysis of the technological preparedness of a wide range of retailers, accompanied by analysis of the in-store technology strategies of the following top retailers:
    • 7-Eleven
    • Aeon
    • Auchan
    • Carrefour
    • Edeka
    • Home Depot
    • IKEA
    • Kroger
    • Lowe's
    • Nordstrom
    • Sephora
    • Target Corporation
    • Tesco
    • Walmart
    • Zara
  • Targeted Technology Analysis: Step-by-step discussion of each stage of the in-store consumer journey, and an evaluation of best practice use of retail technologies at each point.
  • Benchmark Industry Forecasts: 5-year forecasts for in-store retail technologies in terms of consumer adoption, deployment revenues, transaction volume and value, and the monetary impact of these new technologies.

Key Questions

  • What are the cutting-edge retail technologies of today, and how should they be used?
  • Who are the leading retailers when it comes to in-store technology?
  • What impact will these technologies have on the in-store experience?
  • How many places will be deploying these technologies in the coming years?
  • Where are the biggest markets for these technologies?

Companies Referenced

  • Case Studied: Alexa, Focal Systems, JD.com, Rebecca Minkoff.
  • Included in In-Store Retail Positioning Index for General Retailers: Amazon, Auchan, Carrefour, Costco, ito-Yokado, JD.com, Monoprix, Nordstrom, Target Corporation, Waitrose, Walmart.
  • Included in In-Store Retail Positioning Index for Food & Beverage Retailers: 7-Eleven, Aeon, Ahold Delhaize, Albertsons Company, Aldi Group, Edeka Group, Kroger, Lidl, Publix Super Markets, Tesco.
  • Included in In-Store Retail Positioning Index for Specialist Retailers: Best Buy, CVS Health, Home Depot, IKEA, Lowe's, Rebecca Minkoff, Sephora, Warby Parker, Zara.
  • Mentioned: 7-Eleven, Aeon, Alibaba, Amazon, Apple, Auchan, AWS Lambda, Blippar, Bonobos, Carrefour, Casper, Costco, eBay, Edeka Group, Google, Home Depot, IKEA, JD.com, Kroger, Lowe's, Macy's, Microsoft, Missguided, Nordstrom, Rebecca Minkoff, Sears, Sephora, Sainsbury's, Supervalu, Sprouts Farmers Market, Syndeca, Target, Tencent, Tesco, Waitrose, Walmart, Warby Parker, Whole Foods, Zara, ZOLOZ.

Data & Interactive Forecast

Juniper's ‘Future In-store Retail Technologies’ forecast suite includes:

  • Regional data splits for 8 key regions as well as country level splits for:
    • Canada
    • China
    • Denmark
    • Germany
    • Japan
    • Norway
    • Portugal
    • Spain
    • Sweden
    • UK
    • US
  • Adoption rates and installed base for:
    • Retail RFID
    • Retail Bluetooth beacons
    • Retail digital signage
    • Retail robots
    • Smart checkouts
    • Checkout apps
  • Shipments and hardware revenues for:
    • Retail RFID
    • Retail Bluetooth beacons
    • Retail digital signage
    • Retail robots
  • Service revenues for:
    • Retail RFID
    • Retail Bluetooth beacons
  • Transaction volume and value for:
    • Scan & Go apps
    • Smart checkouts

Juniper Research's highly granular IFxls (interactive forecast Excels) enable clients to manipulate Juniper's forecast data and charts to test their own assumptions using the Interactive Scenario Tool; and compare select markets side by side in customised charts and tables. IFxls greatly increase clients' ability to both understand a particular market and to integrate their own views into the model.

Table of Contents

1. The Retail Technology Marketplace

  • 1.1. Introduction
    • 1.1.1. Research Scope
      • Figure 1.1: Consumer & In-store Journeys Compared
  • 1.2. Status of In-store Retail
    • 1.2.1. Current Technologies
      • i. Self-checkout
      • ii. Contactless Mobile Payments
      • iii. Click & Collect
      • iv. Bluetooth Beacons
      • v. The Effect of eCommerce
        • Figure 1.2: eCommerce & POS Transaction Value per annum ($m), 2018-2023
        • Figure 1.3: Market Capitalisation Drops for Select US Retailers Following the Announcement of Amazon's Acquisition of Whole Foods on 24 th August 2017
  • 1.3. Key Consumer In-Store Retail Trends
    • 1.3.1. Omnichannel Personalisation
    • 1.3.2. Online-to-Offline Retailers
  • 1.4. Retailer Technological Preparedness
    • 1.4.1. Introduction
      • Figure 1.4: Juniper Retailer In-Store Technology Readiness Index Scoring Criteria
    • 1.4.2. General Retailers
      • Figure 1.5: Juniper Retailer Positioning Index for General Retailers
      • i. General Retailer Evaluation - The Top 5 Most Innovative General Merchandise Retailers
    • 1.4.3. Food & Beverage Retailers
      • Figure 1.6: Juniper Retailer Positioning Index for Food & Beverage Retailers
      • i. Food & Beverage Retailer Evaluation - The Top 5 Most Innovative Food & Beverage Retailers
    • 1.4.4. Specialist Retailers
      • Figure 1.7: Juniper Retailer Positioning Index for Specialist Retailers
      • i. Specialist Retailer Evaluation - The Top 5 Most Innovative Specialist Retailers
  • 1.5. Key Takeaways

2. Store Entry & Tracking Technologies

  • 2.1. Introduction
    • Figure 2.1: Store Entry & Tracking Methods
  • 2.2. Wi-Fi Tracking
  • 2.3. Bluetooth Beacons
    • 2.3.1. Wi-Fi as a Gateway to Bluetooth
    • 2.3.2. Beacon Virtualisation
    • 2.3.3. Bluetooth Beacons Installed Base Forecast
      • Figure & Table 2.2: Total Retail Bluetooth Beacons in Service, Split by 8 Key Regions (m), 2018-2023
    • 2.3.4. Juniper's View
    • 2.3.5. Camera Tracking
      • Case Study: JD.com D-Mart Smart Store
        • Figure 2.3: JD.com's D-Mart Smart Store Traffic Tracking
    • 2.3.6. Juniper's View
  • 2.4. Store Entry & Tracking Use Cases
    • 2.4.1. Store & Display Design
    • 2.4.2. Engagement & Access
      • i. Digital Interactions
      • ii. Online-first Interactions
      • iii. Robots & Assistant Technologies
        • Figure 2.4: Pepper Robot Deployed in Carrefour Supermarket
    • 2.4.3. Automatic Payments

3. Selection & Service Technologies

  • 3.1. Introduction
    • Figure 3.1: Juniper Strategy Quadrant for Selection & Service Technologies
  • 3.2. AR (Augmented Reality)
    • 3.2.1. Advertising & Marketing
    • 3.2.2. Smart Mirrors
      • Figure 3.2: Rebecca Minkoff Smart Mirror Product Search
    • 3.2.3. Product Information
    • 3.2.4. Juniper's View
  • 3.3. Voice Assistants
    • 3.3.1. Juniper's View
  • 3.4. RFID
    • 3.4.1. Smart Mirrors
    • 3.4.2. Product Tracking
    • 3.4.3. Juniper's View
    • 3.4.4. RFID Market Sizing & Forecasts
      • i. Installed Base
        • Figure & Table 3.3: Retail RFID Tags Deployed per annum (m) Split by 8 Key Regions 2018-2023
      • ii. RFID Revenues
        • Figure & Table 3.4: Retail RFID Tags & Systems Spend ($m) Split by 8 Key Regions 2018-2023
  • 3.5. Robots
    • 3.5.1. Customer Service
      • Figure 3.5: LoweBot Touchscreen
    • 3.5.2. Inventory Checkers
    • 3.5.3. Kiosk Retail
      • Figure 3.6: Best Buy's Chloe Robot
    • 3.5.4. Juniper's View
    • 3.5.5. Retail Robots Market Sizing & Forecasts
      • i. Retail Robots Installed Base Forecast
        • Figure & Table 3.7: Number of Retail Robots, Installed Base per annum (000s), Split by 8 Key Regions 2018-2023
      • iii. Retail Robots Hardware Revenues
        • Figure & Table 3.8: Retail Robots Hardware Revenues per annum, split by 8 Key Regions ($m) 2018-2023
  • 3.6. Wi-Fi
  • 3.7. Dynamic Pricing & Digital Signage
    • 3.7.1. Personalised Pricing
    • 3.7.2. Juniper's View
    • 3.7.3. Digital Signage Forecasts
      • i. Digital Signing Installed Base
        • Figure & Table 3.9: Number of Digital Signs, Installed Base per annum (m), 2018-2023
      • ii. Digital Signage Hardware Revenues
        • Figure & Table 3.10: Retail Digital Signage Hardware Revenue per annum ($m), 2018-2023

4. Payment Technologies

  • 4.1. Introduction
    • Figure 4.1: Juniper Strategy Quadrant for Payment Technologies
  • 4.2. Payment Technologies
    • 4.2.1. NFC Payments
    • 4.2.2. QR Code Payment
    • 4.2.3. Self-scanning Apps
      • i. Self-scanning Apps Revenue Forecast
        • Figure & Table 4.2: Annual Retail Revenue Increase Attributable to Checkout Apps ($m), Split by 8 Key Regions, 2018-2023
    • 4.2.4. mPOS
    • 4.2.5. Smart Checkouts
      • Case Study: Focal Systems
      • ii. Smart Checkouts Forecast
        • Figure & Table 4.3: Number of Retail Outlets Adopting Smart Checkout Technologies (000s), Split by 8 Key Regions, 2018-2023
    • 4.2.6. Juniper's View
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