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市場調查報告書

聊天機器人的全球市場:2018年∼2022年

Global Chatbot Market 2018-2022

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 427254
出版日期 內容資訊 英文 100 Pages
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聊天機器人的全球市場:2018年∼2022年 Global Chatbot Market 2018-2022
出版日期: 2018年06月13日內容資訊: 英文 100 Pages
簡介

全球聊天機器人市場,預計從2018年到2022年之間,以24.43%的年複合成長率 (CAGR) 擴大。

本報告提供全球聊天機器人市場現狀分析與今後各終端用戶及各地區的預測,市場成長因素與課題,主要趨勢,主要供應商的簡介等,為您概述為以下內容。

第1章 摘要整理

第2章 本報告的調查範圍

第3章 調查手法

第4章 市場形勢

  • 市場生態系統
  • 市場特徵
  • 市場區隔分析

第5章 市場規模

  • 市場定義
  • 市場規模
  • 市場規模與預測

第6章 波特的五力分析

第7章 客戶形勢

第8章 各終端用戶的市場分類

  • 各終端用戶的分類
  • 各終端用戶比較
  • 零售業 - 市場規模與預測
  • 銀行、金融服務、保險業 (BFSI) - 市場規模與預測
  • 旅遊、飯店產業 - 市場規模與預測
  • 政府機關 - 市場規模與預測
  • 其他 - 市場規模與預測
  • 市場機會

第9章 地區形勢

  • 地理區分
  • 地區比較
  • 南北美洲 - 市場規模與預測
  • 亞太地區 - 市場規模與預測
  • 歐洲、中東、非洲地區 - 市場規模與預測
  • 主要國家
  • 市場機會

第10章 決策架構

第11章 市場成長因素與課題

  • 市場成長因素
  • 市場課題

第12章 市場趨勢

第13章 業者情勢

  • 概要
  • 創造性破壞狀況

第14章 供應商分析

  • 交易廠商
  • 供應商分類
  • 供應商的市場定位
  • Anboto
  • Creative Virtual
  • eGain
  • Inbenta Technologies
  • Nuance Communications

第15章 附錄

  • 簡稱清單

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄
Product Code: IRTNTR22344

About Chatbot

Chatbot is a computer application that is used by companies for text and voice-based conversation with people by integrating them into applications, instant messages, and websites.

Technavio's analysts forecast the global chatbot market to grow at a CAGR of 24.43% during the period 2018-2022.

Covered in this report

The report covers the present scenario and the growth prospects of the global chatbot market for 2018-2022. To calculate the market size, the report considers the revenue generated from the sales of chatbots across several end-user industries including BFSI, retail, travel and hospitality, and government.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Chatbot Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • Anboto
  • Creative Virtual
  • eGain
  • Inbenta Technologies
  • Nuance Communications

Market driver

  • Focus on improving CRM
  • For a full, detailed list, view our report

Market challenge

  • Integration issues between front-end and back-end knowledge bases
  • For a full, detailed list, view our report

Market trend

  • Increasing mobility of chatbots with use in smartphones
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2022 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

PART 03: RESEARCH METHODOLOGY

PART 04: MARKET LANDSCAPE

  • Market ecosystem
  • Market characteristics
  • Market segmentation analysis

PART 05: MARKET SIZING

  • Market definition
  • Market sizing 2017
  • Market size and forecast 2017-2022

PART 06: FIVE FORCES ANALYSIS

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

PART 07: CUSTOMER LANDSCAPE

PART 08: MARKET SEGMENTATION BY END-USER

  • Segmentation by end-user
  • Comparison by end-user
  • Retail - Market size and forecast 2017-2022
  • BFSI - Market size and forecast 2017-2022
  • Travel and hospitality - Market size and forecast 2017-2022
  • Government - Market size and forecast 2017-2022
  • Others - Market size and forecast 2017-2022
  • Market opportunity by end-user

PART 09: REGIONAL LANDSCAPE

  • Geographical segmentation
  • Regional comparison
  • Americas - Market size and forecast 2017-2022
  • APAC - Market size and forecast 2017-2022
  • EMEA - Market size and forecast 2017-2022
  • Key leading countries
  • Market opportunity

PART 10: DECISION FRAMEWORK

PART 11: DRIVERS AND CHALLENGES

  • Market drivers
  • Market challenges

PART 12: MARKET TRENDS

  • Integration of chatbots with communication channels
  • Increasing mobility of chatbots with use in smartphones
  • Growing popularity of live chats

PART 13: VENDOR LANDSCAPE

  • Overview
  • Landscape disruption

PART 14: VENDOR ANALYSIS

  • Vendors covered
  • Vendor classification
  • Market positioning of vendors
  • Anboto
  • Creative Virtual
  • eGain
  • Inbenta Technologies
  • Nuance Communications

PART 15: APPENDIX

  • List of abbreviations

List of Exhibits

  • Exhibit 01: Parent market
  • Exhibit 02: Global artificial intelligence market
  • Exhibit 03: Market characteristics
  • Exhibit 04: Market segments
  • Exhibit 05: Market definition - Inclusions and exclusions checklist
  • Exhibit 06: Market size 2017
  • Exhibit 07: Validation techniques employed for market sizing 2017
  • Exhibit 08: Global - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 09: Global - Year-over-year growth 2018-2022 (%)
  • Exhibit 10: Five forces analysis 2017
  • Exhibit 11: Five forces analysis 2022
  • Exhibit 12: Bargaining power of buyers
  • Exhibit 13: Bargaining power of suppliers
  • Exhibit 14: Threat of new entrants
  • Exhibit 15: Threat of substitutes
  • Exhibit 16: Threat of rivalry
  • Exhibit 17: Market condition - Five forces 2017
  • Exhibit 18: Customer landscape
  • Exhibit 19: End-user - Market share 2017-2022 (%)
  • Exhibit 20: Comparison by end-user
  • Exhibit 21: Retail - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 22: Retail - Year-over-year growth 2018-2022 (%)
  • Exhibit 23: BFSI - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 24: BFSI - Year-over-year growth 2018-2022 (%)
  • Exhibit 25: Travel and hospitality - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 26: Travel and hospitality - Year-over-year growth 2018-2022 (%)
  • Exhibit 27: Government - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 28: Government - Year-over-year growth 2018-2022 (%)
  • Exhibit 29: Others - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 30: Others - Year-over-year growth 2018-2022 (%)
  • Exhibit 31: Market opportunity by end-user
  • Exhibit 32: Global - Market share by geography 2017-2022 (%)
  • Exhibit 33: Comparison by region
  • Exhibit 34: Americas - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 35: Americas - Year-over-year growth 2018-2022 (%)
  • Exhibit 36: APAC - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 37: APAC - Year-over-year growth 2018-2022 (%)
  • Exhibit 38: EMEA - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 39: EMEA - Year-over-year growth 2018-2022 (%)
  • Exhibit 40: Key leading countries
  • Exhibit 41: Market opportunity
  • Exhibit 42: Vendor landscape
  • Exhibit 43: Landscape disruption
  • Exhibit 44: Vendors covered
  • Exhibit 45: Vendor classification
  • Exhibit 46: Market positioning of vendors
  • Exhibit 47: Anboto - Overview
  • Exhibit 48: Anboto - Business segments
  • Exhibit 49: Anboto - Key offerings
  • Exhibit 50: Creative Virtual - Overview
  • Exhibit 51: Creative Virtual - Business segments
  • Exhibit 52: Creative Virtual - Organizational developments
  • Exhibit 53: Creative Virtual - Key offerings
  • Exhibit 54: eGain - Overview
  • Exhibit 55: eGain - Business segments
  • Exhibit 56: eGain - Geographic focus
  • Exhibit 57: eGain - Key offerings
  • Exhibit 58: Inbenta Technologies - Overview
  • Exhibit 59: Inbenta Technologies - Business segments
  • Exhibit 60: Inbenta Technologies - Key offerings
  • Exhibit 61: Nuance Communications - Overview
  • Exhibit 62: Nuance Communications - Business segments
  • Exhibit 63: Nuance Communications - Geographic focus
  • Exhibit 64: Nuance Communications - Segment focus
  • Exhibit 65: Nuance Communications - Key offerings