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市場調查報告書

IT支援服務的全球市場:採購市場分析 (2016∼2020年)

Global IT Support Services - Procurement Market Intelligence Report 2016-2020

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 408630
出版日期 內容資訊 英文 60 Pages
商品交期: 最快1-2個工作天內
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IT支援服務的全球市場:採購市場分析 (2016∼2020年) Global IT Support Services - Procurement Market Intelligence Report 2016-2020
出版日期: 2016年09月26日 內容資訊: 英文 60 Pages
簡介

本報告提供全球IT支援服務市場未來趨勢,及不同分類的成長預測等相關分析,提供您各類別的物品·服務的採購情形,及主要供應商概要,供應商方的SWOT分析 (優勢·弱點·機會·威脅),採購價格·服務保證概況,供應商市場技術水準·供給能力的變動預測等調查評估。

第1章 摘要

  • 分析目的·手法
  • 類別定義

第2章 各類別的概要

  • 市場概要
  • 一般的採購模式與主要的服務業者
  • 降低成本的機會
  • 各類別的主要必要條件
  • 採購時的主要課題

第3章 市場分析

  • 不同分類的支出分析
  • 供需轉移
  • 主要市場趨勢
  • 各類別的主要促進成長因素
  • 各類別的主要阻礙成長的要素
  • 採購的最佳業務實踐
  • 技術創新的過程
  • 近來主要的技術創新
  • 主要的法規結構
  • 永續性相關策略性配合措施
  • SWOT分析
  • 大環境分析

第4章 供給市場分析

  • 供應商的運用能力矩陣 (比較表)
  • 供應商的功能的能力矩陣
  • 主要客戶
  • 供應商的成本結構
  • 供應商的市場定位·矩陣
  • 供應商的選擇標準

第5章 價格分析

  • 價格設定模式:概要
  • 價格設定模式:贊成·反對意見
  • 工資指標
  • 不同分類的談判策略

第6章 各類別的基本條件

  • SLA (服務品質保證條件)的規定
  • 供應商的評價標準
  • 不同分類的風險分析
  • 不同分類的外包化率矩陣

第7章 前5大公司供應商

  • Microsoft
  • IBM
  • Dell
  • Oracle
  • BT Global

第8章 附錄

目錄
Product Code: IRCMSTR10255

About IT Support Services

IT support services is a sub-category of IT services and involves optimization of IT-related operational activities of organizations via proactive monitoring, maintenance, protection, and provisioning of IT tools and applications.

Technavio's procurement specialist forecast the global IT support services market to grow at a CAGR of 2.11% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global IT support services market for 2016-2020. The report contains a comprehensive market and supplier landscape in addition to a SWOT analysis of the key suppliers.

The market is divided into the following segments based on geography:

  • Americas
  • Europe
  • APAC
  • Middle East and Africa

Technavio's report, Global IT Support Services 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key suppliers operating in this market.

Key suppliers

  • Microsoft
  • IBM
  • Dell
  • Oracle
  • BT Global

Market driver

  • Increased investment in IT infrastructure by governments
  • For a full, detailed list, view our report

Market challenge

  • Rise in the usage of BYOD and BYOA
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2020 and what will the growth rate be?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key suppliers in this market space?
  • What are the market opportunities and threats faced by the key suppliers?
  • What are the strengths and weaknesses of the key suppliers?

You can request one free hour of our procurement specialist's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 1: SUMMARY

  • Research Objectives and Methodology
  • Category Definition

PART 2: CATEGORY AT A GLANCE

  • Market Overview
  • Preferred Procurement Models and Major Service Providers
  • Cost-saving Opportunities
  • Major Category Requirements
  • Major Procurement Pain Points

PART 3: MARKET INSIGHTS

  • Category Spend Analysis
  • Demand-Supply Shifts
  • Key Market Developments
  • Key Category Growth Drivers
  • Major Category Growth Constraints
  • Procurement Best Practices
  • History of Innovation
  • Key Current Technological Innovations
  • Major Regulatory Frameworks
  • Strategic Sustainability Practices
  • SWOT Analysis
  • PESTLE Analysis

PART 4: SUPPLY MARKET INSIGHTS

  • Supplier Operational Capability Matrix
  • Supplier Functional Capability Matrix
  • Key Clients
  • Supplier Cost Breakup
  • Supplier Positioning Matrix
  • Supplier Selection Criteria

PART 5: PRICING INSIGHTS

  • Pricing Models Snapshot
  • Pricing Models - Pros and Cons
  • Indicative Wages
  • Indicative Pricing
  • Category Negotiation Strategies

PART 6: CATEGORY ESSENTIALS

  • SLA Terms
  • Supplier Evaluation Criteria
  • Category Risk Analysis
  • Category Sourcing Evolution Matrix

PART 7: TOP FIVE SUPPLIERS

  • Microsoft
  • IBM
  • Dell
  • Oracle
  • BT Global

PART 8: APPENDIX

  • Glossary
  • About Us
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