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市場調查報告書

業務流程外包的全球市場(2021年∼2025年)

Global Business Process Outsourcing Market 2021-2025

出版商 TechNavio (Infiniti Research Ltd.) 商品編碼 1007859
出版日期 內容資訊 英文 120 Pages
訂單完成後即時交付
價格
業務流程外包的全球市場(2021年∼2025年) Global Business Process Outsourcing Market 2021-2025
出版日期: 2021年04月23日內容資訊: 英文 120 Pages
簡介

業務流程外包的市場規模在2021年∼2025年間預計將以約4%的年複合成長率推移,並成長到401億6,000萬美元。

業務流程外包市場相關之本報告提供整體分析,市場規模與預測,趨勢,涵括成長要素,課題,以及約25位供應商的供應商分析。

該市場成長的主要因素有運用成本的削減和BPO的劇增。

本報告提供業務流程外包市場調查,提供市場概要,市場規模,市場預測,客戶形勢,各終端用戶·各地區的分析,再加上業者情勢和供應商分析等資訊。

目錄

  • 摘要整理
    • 市場概要
  • 市場形勢
    • 市場生態系統
    • 價值鏈分析
  • 市場粒度分級
    • 市場定義
    • 市場區隔分析
    • 2020年的市場規模
    • 市場預測:2020年∼2025年預測
  • 波特的五力分析
    • 五力彙整
    • 買方議價能力
    • 供給企業談判力
    • 新加入廠商業者的威脅
    • 替代品的威脅
    • 競爭的威脅
    • 市場情況
  • 各終端用戶市場區隔
    • 市場·市場區隔
    • 各終端用戶比較
    • IT與通訊:市場規模與預測(2020年∼2025年)
    • BFSI:市場規模與預測(2020年∼2025年)
    • 零售:市場規模與預測(2020年∼2025年)
    • 醫療保健:市場規模與預測(2020年∼2025年)
    • 其他:市場規模與預測(2020年∼2025年)
    • 各終端用戶市場機會
  • 客戶形勢
    • 客戶形勢
  • 各地區形勢
    • 各地區市場區隔
    • 各地區比較
    • 北美-市場規模與預測(2020年∼2025年)
    • 歐洲:市場規模與預測(2020年∼2025年)
    • 亞太地區:市場規模與預測(2020年∼2025年)
    • 中東·非洲:市場規模與預測(2020年∼2025年)
    • 南美:市場規模與預測(2020年∼2025年)
    • 主要國家
    • 地區的市場機會
    • 市場成長促進因素
    • 市場課題
    • 市場趨勢
  • 業者情勢
    • 概要
    • 創造性破壞狀況
  • 供應商分析
    • 交易廠商
    • 供應商的市場定位
  • 附錄
    • 調查範圍
    • 美金的貨幣換算比率
    • 調查手法
    • 簡稱一覽
目錄
Product Code: IRTNTR44588

Technavio has been monitoring the business process outsourcing market and it is poised to grow by $ 40.16 billion during 2021-2025, progressing at a CAGR of about 4% during the forecast period. Our report on business process outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the focus on reducing operational costs and surging number of BPOs. In addition, focus on reducing operational costs is anticipated to boost the growth of the market as well.

The business process outsourcing market analysis includes end-user segment and geographic landscape.

Technavio's business process outsourcing market is segmented as below:

By End-user

  • IT and telecommunication
  • BFSI
  • Retail
  • Healthcare
  • Others

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • MEA
  • South America

This study identifies the increasing adoption of BPO by IT and telecom service providersas one of the prime reasons driving the business process outsourcing market growth during the next few years.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on business process outsourcing market covers the following areas:

  • Business process outsourcing market sizing
  • Business process outsourcing market forecast
  • Business process outsourcing market industry analysis

Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading business process outsourcing market vendors that include Accenture Plc, Automatic Data Processing Inc., Capgemini SE, Infosys Ltd., International Business Machines Corp., NEC Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Wipro Ltd., and ZTE Corp. Also, the business process outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

  • Executive Summary
    • Market overview
  • Market Landscape
    • Market ecosystem
    • Value chain analysis
  • Market Sizing
    • Market definition
    • Market segment analysis
    • Market size 2020
    • Market outlook: Forecast for 2020 - 2025
  • Five Forces Analysis
    • Five forces summary
    • Bargaining power of buyers
    • Bargaining power of suppliers
    • Threat of new entrants
    • Threat of substitutes
    • Threat of rivalry
    • Market condition
  • Market Segmentation by End-user
    • Market segments
    • Comparison by End user
    • IT and telecommunication - Market size and forecast 2020-2025
    • BFSI - Market size and forecast 2020-2025
    • Retail - Market size and forecast 2020-2025
    • Healthcare - Market size and forecast 2020-2025
    • Others - Market size and forecast 2020-2025
    • Market opportunity by End user
  • Customer landscape
    • Customer landscape
  • Geographic Landscape
    • Geographic segmentation
    • Geographic comparison
    • North America - Market size and forecast 2020-2025
    • Europe - Market size and forecast 2020-2025
    • APAC - Market size and forecast 2020-2025
    • MEA - Market size and forecast 2020-2025
    • South America - Market size and forecast 2020-2025
    • Key leading countries
    • Market opportunity by geography
    • Market drivers
    • Market challenges
    • Market trends
  • Vendor Landscape
    • Overview
    • Landscape disruption
  • Vendor Analysis
    • Vendors covered
    • Market positioning of vendors
    • Accenture Plc
    • Automatic Data Processing Inc.
    • Capgemini SE
    • Infosys Ltd.
    • International Business Machines Corp.
    • NEC Corp.
    • NTT DATA Corp.
    • Tata Consultancy Services Ltd.
    • Wipro Ltd.
    • ZTE Corp.
  • Appendix
    • Scope of the report
    • Currency conversion rates for US$
    • Research methodology
    • List of abbreviations

Exhibits

  • 1: Key Finding 1
  • 2: Key Finding 2
  • 3: Key Finding 3
  • 4: Key Finding 5
  • 5: Key Finding 6
  • 6: Key Finding 7
  • 7: Key Finding 8
  • 8: Parent market
  • 9: Market characteristics
  • 10: Offerings of vendors included in the market definition
  • 11: Market segments
  • 12: Global - Market size and forecast 2020 - 2025 ($ billion)
  • 13: Global market: Year-over-year growth 2020 - 2025 (%)
  • 14: Five forces analysis 2020 & 2025
  • 15: Bargaining power of buyers
  • 16: Bargaining power of suppliers
  • 17: Threat of new entrants
  • 18: Threat of substitutes
  • 19: Threat of rivalry
  • 20: Market condition - Five forces 2020
  • 21: End user - Market share 2020-2025 (%)
  • 22: Comparison by End user
  • 23: IT and telecommunication - Market size and forecast 2020-2025 ($ billion)
  • 24: IT and telecommunication - Year-over-year growth 2020-2025 (%)
  • 25: BFSI - Market size and forecast 2020-2025 ($ billion)
  • 26: BFSI - Year-over-year growth 2020-2025 (%)
  • 27: Retail - Market size and forecast 2020-2025 ($ billion)
  • 28: Retail - Year-over-year growth 2020-2025 (%)
  • 29: Healthcare - Market size and forecast 2020-2025 ($ billion)
  • 30: Healthcare - Year-over-year growth 2020-2025 (%)
  • 31: Others - Market size and forecast 2020-2025 ($ billion)
  • 32: Others - Year-over-year growth 2020-2025 (%)
  • 33: Market opportunity by End user
  • 34: Customer landscape
  • 35: Market share by geography 2020-2025 (%)
  • 36: Geographic comparison
  • 37: North America - Market size and forecast 2020-2025 ($ billion)
  • 38: North America - Year-over-year growth 2020-2025 (%)
  • 39: Europe - Market size and forecast 2020-2025 ($ billion)
  • 40: Europe - Year-over-year growth 2020-2025 (%)
  • 41: APAC - Market size and forecast 2020-2025 ($ billion)
  • 42: APAC - Year-over-year growth 2020-2025 (%)
  • 43: MEA - Market size and forecast 2020-2025 ($ billion)
  • 44: MEA - Year-over-year growth 2020-2025 (%)
  • 45: South America - Market size and forecast 2020-2025 ($ billion)
  • 46: South America - Year-over-year growth 2020-2025 (%)
  • 47: Key leading countries
  • 48: Market opportunity by geography ($ billion)
  • 49: Impact of drivers and challenges
  • 50: Vendor landscape
  • 51: Landscape disruption
  • 52: Industry risks
  • 53: Vendors covered
  • 54: Market positioning of vendors
  • 55: Accenture Plc - Overview
  • 56: Accenture Plc - Business segments
  • 57: Accenture Plc - Key offerings
  • 58: Accenture Plc - Key customers
  • 59: Accenture Plc - Segment focus
  • 60: Automatic Data Processing Inc. - Overview
  • 61: Automatic Data Processing Inc. - Business segments
  • 62: Automatic Data Processing Inc. - Key offerings
  • 63: Automatic Data Processing Inc. - Key customers
  • 64: Automatic Data Processing Inc. - Segment focus
  • 65: Capgemini SE - Overview
  • 66: Capgemini SE - Business segments
  • 67: Capgemini SE - Key offerings
  • 68: Capgemini SE - Key customers
  • 69: Capgemini SE - Segment focus
  • 70: Infosys Ltd. - Overview
  • 71: Infosys Ltd. - Business segments
  • 72: Infosys Ltd. - Key offerings
  • 73: Infosys Ltd. - Key customers
  • 74: Infosys Ltd. - Segment focus
  • 75: International Business Machines Corp. - Overview
  • 76: International Business Machines Corp. - Business segments
  • 77: International Business Machines Corp. - Key offerings
  • 78: International Business Machines Corp. - Key customers
  • 79: International Business Machines Corp. - Segment focus
  • 80: NEC Corp. - Overview
  • 81: NEC Corp. - Business segments
  • 82: NEC Corp. - Key offerings
  • 83: NEC Corp. - Key customers
  • 84: NEC Corp. - Segment focus
  • 85: NTT DATA Corp. - Overview
  • 86: NTT DATA Corp. - Business segments
  • 87: NTT DATA Corp. - Key offerings
  • 88: NTT DATA Corp. - Key customers
  • 89: NTT DATA Corp. - Segment focus
  • 90: Tata Consultancy Services Ltd. - Overview
  • 91: Tata Consultancy Services Ltd. - Business segments
  • 92: Tata Consultancy Services Ltd. - Key offerings
  • 93: Tata Consultancy Services Ltd. - Key customers
  • 94: Tata Consultancy Services Ltd. - Segment focus
  • 95: Wipro Ltd. - Overview
  • 96: Wipro Ltd. - Business segments
  • 97: Wipro Ltd. - Key offerings
  • 98: Wipro Ltd. - Key customers
  • 99: Wipro Ltd. - Segment focus
  • 100: ZTE Corp. - Overview
  • 101: ZTE Corp. - Business segments
  • 102: ZTE Corp. - Key offerings
  • 103: ZTE Corp. - Key customers
  • 104: ZTE Corp. - Segment focus
  • 105: Currency conversion rates for US$
  • 106: Research Methodology
  • 107: Validation techniques employed for market sizing
  • 108: Information sources
  • 109: List of abbreviations