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全球智慧型虛擬助手(IVA)市場:產業趨勢,佔有率,市場規模,成長,市場機會,預測

Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2019-2024

出版商 IMARC Services Private Limited 商品編碼 662770
出版日期 內容資訊 英文 105 Pages
商品交期: 2-3個工作天內
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全球智慧型虛擬助手(IVA)市場:產業趨勢,佔有率,市場規模,成長,市場機會,預測 Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2019-2024
出版日期: 2019年06月10日內容資訊: 英文 105 Pages
簡介

本報告提供全球智慧型虛擬助手(IVA)市場調查,提供市場概要,產業趨勢,價格分析,各產品·類型·技術·終端用戶·地區的銷售額及市場佔有率的分析與預測,市場成長要素及課題,競爭情形,主要企業的簡介等全面性資訊。

第1章 序文

第2章 報告範圍與調查手法

  • 調查目的
  • 相關利益者
  • 資訊來源
    • 1次資訊來源
    • 2次資訊來源
  • 市場估計
    • Bottom-Up(由下而上)式方法
    • Top-Down(由上而下)式方法
  • 預測方法

第3章 摘要整理

第4章 簡介

  • 概要
  • 主要產業趨勢

第5章 全球智慧型虛擬助手(IVA)市場

  • 市場概要
  • 市場成果
  • 價格分析
  • 市場明細:各產品
  • 市場明細:類型
  • 市場明細:技術
  • 市場明細:終端用戶
  • 市場明細:各地區
  • 市場預測
  • SWOT分析
  • 價值鏈分析
  • 波特的五力分析

第6章 全球智慧型虛擬助手(IVA)市場:各產品

  • 聊天機器人
  • IVA用智慧喇叭

第7章 全球智慧型虛擬助手(IVA)市場:各類型

  • 規則型
  • 互動式AI

第8章 全球智慧型虛擬助手(IVA)市場:技術

  • 基於文本
  • 文字轉語音
  • 自動語音辨識(ASR)
  • 其他

第9章 全球智慧型虛擬助手(IVA)市場:各終端用戶

  • 銀行·金融服務·保險
  • 零售
  • 旅遊
  • 政府
  • 教育
  • 其他

第10章 全球智慧型虛擬助手(IVA)市場:各地區

  • 北美
  • 歐洲
  • 亞太地區
  • 中東·非洲
  • 南美

第11章 競爭情形

  • 市場結構
  • 主要企業
  • 主要企業的簡介

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目錄
Product Code: SR1019C38_Report

An intelligent virtual assistant is a system with artificial intelligence (AI) which imitates human interaction in order to carry out particular tasks. This system is being increasingly used due to machine learning along with other advancements made in AI technologies. Intelligent virtual assistants have a large capacity to learn, reason and understand which are the three essential components required to emulate the problem-solving abilities of a customer service agent. They offer user interface with personal computers through various platforms which include SMS, messenger, internet coupled with others. According to the latest report by IMARC Group, titled "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2019-2024", the global intelligent virtual assistant market reached a value of US$ 2.2 Billion in 2018.

The growth of the global intelligent virtual assistant market is being primarily driven by the penetration of smartphones along with a rapid growth in the social media traffic which has led to a substantial rise in the consumer awareness about benefits offered by intelligent virtual assistants. Additionally, a significant shift from analogue to digital technologies in organisations across the globe is propelling the demand for intelligent virtual assistants. Apart from this, a high demand for automation in services that offer customer support is another factor which is driving the growth of the market. Moreover, rising usage by young generation coupled with improved consumer experience are some of the other factors which are positively influencing the market growth. Looking forward, the market value is projected to reach US$ 11.3 Billion by 2024, expanding at a CAGR of 31% during 2019-2024.

Market Summary:

  • Based on product, the market has been segmented into chatbot and smart speakers. A chatbot is a computer programme that carries out a conversation through text or text based methods. Whereas, smart speakers are a type of wireless speakers and voice command devices which consist of a virtual assistant.
  • The market has been further segregated into different types of intelligent virtual assistant which include rule based and conversational AI based.
  • The intelligent virtual assistant is also available in various technologies such as text based, text-to-speech, automatic speech recognition (ASR), etc.
  • On the basis of application, BFSI represents the largest segment owing to a high demand in automated customer support services. It is followed by travel, retail, government, education and other sectors.
  • Region-wise, the market has been segmented into North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America. Currently, North America dominates the market, holding the majority of the market share.
  • The competitive landscape of the market has also been examined with some of the key players being Microsoft, Nuance Communications, Samsung Electronics, Alphabet, Apple, Amazon, International Business Machines (IBM), Baidu, Blackberry and Inbenta Technologies.
  • This report provides a deep insight into the global intelligent virtual assistant market covering all its essential aspects. This ranges from macro overview of the market to micro details of the industry performance, recent trends, key market drivers and challenges, SWOT analysis, Porter's five forces analysis, value chain analysis, etc. This report is a must-read for entrepreneurs, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the intelligent virtual assistant industry in any manner.

Key Questions Answered in This Report:

  • How has the global intelligent virtual assistant market performed so far and how will it perform in the coming years?
  • What are the key regions in the global intelligent virtual assistant market?
  • Which are the popular products in the global intelligent virtual assistant market?
  • What are the different technologies in the global intelligent virtual assistant market?
  • What are the key application segments in the global intelligent virtual assistant market?
  • What are the major types in the global intelligent virtual assistant market?
  • What are the various stages in the value chain of the global intelligent virtual assistant market?
  • What are the key driving factors and challenges in the global intelligent virtual assistant market?
  • What is the structure of the global intelligent virtual assistant market and who are the key players?
  • What is the degree of competition in the global intelligent virtual assistant market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Intelligent Virtual Assistant Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Market Breakup by Product
  • 5.4 Market Breakup by Type
  • 5.5 Market Breakup by Technology
  • 5.6 Market Breakup by Application
  • 5.7 Market Breakup by Region
  • 5.8 Market Forecast
  • 5.9 SWOT Analysis
    • 5.9.1 Overview
    • 5.9.2 Strengths
    • 5.9.3 Weaknesses
    • 5.9.4 Opportunities
    • 5.9.5 Threats
  • 5.10 Value Chain Analysis
    • 5.10.1 Overview
    • 5.10.2 Research and Development
    • 5.10.3 Inputs
    • 5.10.4 Products and Services
    • 5.10.5 Marketing and Distribution
    • 5.10.6 End Users
    • 5.10.7 Post Sales Services
  • 5.11 Porters Five Forces Analysis
    • 5.11.1 Overview
    • 5.11.2 Bargaining Power of Buyers
    • 5.11.3 Bargaining Power of Suppliers
    • 5.11.4 Degree of Competition
    • 5.11.5 Threat of New Entrants
    • 5.11.6 Threat of Substitutes

6 Market Breakup by Product

  • 6.1 Chatbots
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 IVA Smart Speakers
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Type

  • 7.1 Rule Based
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Conversational AI Based
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Technology

  • 8.1 Text Based
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Text-To-Speech
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast
  • 8.3 Automatic Speech Recognition (ASR)
    • 8.3.1 Market Trends
    • 8.3.2 Market Forecast
  • 8.4 Others
    • 8.4.1 Market Trends
    • 8.4.2 Market Forecast

9 Market Breakup by Application

  • 9.1 BFSI
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Travel
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Retail
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Government
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Education
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Others
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 Market Trends
    • 10.1.2 Market Forecast
  • 10.2 Europe
    • 10.2.1 Market Trends
    • 10.2.2 Market Forecast
  • 10.3 Asia Pacific
    • 10.3.1 Market Trends
    • 10.3.2 Market Forecast
  • 10.4 Middle East and Africa
    • 10.4.1 Market Trends
    • 10.4.2 Market Forecast
  • 10.5 Latin America
    • 10.5.1 Market Trends
    • 10.5.2 Market Forecast

11 Competitive Landscape

  • 11.1 Market Structure
  • 11.2 Key Players
  • 11.3 Profiles of Key Players
    • 11.3.1 Microsoft
    • 11.3.2 Nuance Communications
    • 11.3.3 Samsung Electronics
    • 11.3.4 Alphabet
    • 11.3.5 Apple
    • 11.3.6 Amazon
    • 11.3.7 International Business Machines (IBM)
    • 11.3.8 Baidu
    • 11.3.9 Blackberry
    • 11.3.10 Inbenta Technologies

List of Figures

  • Figure 1: Global: Intelligent Virtual Assistant Market: Major Drivers and Challenges
  • Figure 2: Global: Intelligent Virtual Assistant Market: Sales Value (in Billion US$), 2011-2018
  • Figure 3: Global: Intelligent Virtual Assistant Market: Breakup by Product (in %), 2018
  • Figure 4: Global: Intelligent Virtual Assistant Market: Breakup by Type (in %), 2018
  • Figure 5: Global: Intelligent Virtual Assistant Market: Breakup by Technology (in %), 2018
  • Figure 6: Global: Intelligent Virtual Assistant Market: Breakup by Application (in %), 2018
  • Figure 7: Global: Intelligent Virtual Assistant Market: Breakup by Region (in %), 2018
  • Figure 8: Global: Intelligent Virtual Assistant Market Forecast: Sales Value (in Billion US$), 2019-2024
  • Figure 9: Global: Intelligent Virtual Assistant Industry: SWOT Analysis
  • Figure 10: Global: Intelligent Virtual Assistant Industry: Value Chain Analysis
  • Figure 11: Global: Intelligent Virtual Assistant Industry: Porter's Five Forces Analysis
  • Figure 12: Global: Intelligent Virtual Assistant (Chatbots) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 13: Global: Intelligent Virtual Assistant (Chatbots) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 14: Global: Intelligent Virtual Assistant (IVA Smart Speakers) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 15: Global: Intelligent Virtual Assistant (IVA Smart Speakers) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 16: Global: Intelligent Virtual Assistant (Rule Based) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 17: Global: Intelligent Virtual Assistant (Rule Based) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 18: Global: Intelligent Virtual Assistant (Conversational AI Based) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 19: Global: Intelligent Virtual Assistant (Conversational AI Based) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 20: Global: Intelligent Virtual Assistant (Text Based) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 21: Global: Intelligent Virtual Assistant (Text Based) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 22: Global: Intelligent Virtual Assistant (Text-To-Speech) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 23: Global: Intelligent Virtual Assistant (Text-To-Speech) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 24: Global: Intelligent Virtual Assistant (Automatic Speech Recognition- ASR) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 25: Global: Intelligent Virtual Assistant (Automatic Speech Recognition- ASR) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 26: Global: Intelligent Virtual Assistant (Other Technologies) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 27: Global: Intelligent Virtual Assistant (Other Technologies) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 28: Global: Intelligent Virtual Assistant (Applications in BFSI Sector) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 29: Global: Intelligent Virtual Assistant (Applications in BFSI Sector) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 30: Global: Intelligent Virtual Assistant (Applications in Travel Industry) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 31: Global: Intelligent Virtual Assistant (Applications in Travel Industry) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 32: Global: Intelligent Virtual Assistant (Applications in Retail Sector) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 33: Global: Intelligent Virtual Assistant (Applications in Retail Sector) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 34: Global: Intelligent Virtual Assistant (Applications in Government Sector) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 35: Global: Intelligent Virtual Assistant (Applications in Government Sector) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 36: Global: Intelligent Virtual Assistant (Applications in Education Sector) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 37: Global: Intelligent Virtual Assistant (Applications in Education Sector) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 38: Global: Intelligent Virtual Assistant (Other Applications) Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 39: Global: Intelligent Virtual Assistant (Other Applications) Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 40: North America: Intelligent Virtual Assistant Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 41: North America: Intelligent Virtual Assistant Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 42: Europe: Intelligent Virtual Assistant Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 43: Europe: Intelligent Virtual Assistant Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 44: Asia Pacific: Intelligent Virtual Assistant Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 45: Asia Pacific: Intelligent Virtual Assistant Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 46: Middle East and Africa: Intelligent Virtual Assistant Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 47: Middle East and Africa: Intelligent Virtual Assistant Market Forecast: Sales Value (in Million US$), 2019-2024
  • Figure 48: Latin America: Intelligent Virtual Assistant Market: Sales Value (in Million US$), 2011 & 2018
  • Figure 49: Latin America: Intelligent Virtual Assistant Market Forecast: Sales Value (in Million US$), 2019-2024

List of Tables

  • Table 1: Global: Intelligent Virtual Assistant Market: Key Industry Highlights, 2018 and 2024
  • Table 2: Global: Intelligent Virtual Assistant Market Forecast: Breakup by Product (in Million US$), 2019-2024
  • Table 3: Global: Intelligent Virtual Assistant Market Forecast: Breakup by Type (in Million US$), 2019-2024
  • Table 4: Global: Intelligent Virtual Assistant Market Forecast: Breakup by Technology (in Million US$), 2019-2024
  • Table 5: Global: Intelligent Virtual Assistant Market Forecast: Breakup by Application (in Million US$), 2019-2024
  • Table 6: Global: Intelligent Virtual Assistant Market Forecast: Breakup by Region (in Million US$), 2019-2024
  • Table 7: Global: Intelligent Virtual Assistant Market: Competitive Structure
  • Table 8: Global: Intelligent Virtual Assistant Market: Key Players
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