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市場調查報告書

零售業的轉型

2018 Retail Transformation Study

出版商 IHL Group 商品編碼 648186
出版日期 內容資訊 英文
商品交期: 最快1-2個工作天內
價格
零售業的轉型 2018 Retail Transformation Study
出版日期: 2018年06月02日內容資訊: 英文
簡介

本報告依據北美零售業者調查結果,提供零售業的轉變趨勢調查,商店數的變化,商店整修趨勢,IT投資額的變化,銷售情況,優先級高的IT投資對象,新興技術的投資趨勢,主要供應商等的各種資料彙整。

簡介

調查亮點

成長資料

  • 商店、重塑
  • IT支出額
  • 銷售額

轉型據化

  • IT的優先項目
  • 雲端支出額
  • 銷售情況
  • 購買的時間框架

Amazon和其他零售業者

電子商務的履約計劃

新興技術

供應商

附錄、調查手法

目錄

From false reports of the Retail Apocalypse to now the Retail Transformation., the holiday season brought retail back with a roar with overall sales up 4.9%. As an economy in the US, retail sales were up over $230b for the year ending 2017. What does that mean for 2018?

In this collaborative study with RIS News you will see a view of what winning retailers are investing in for IT in 2018 vs. average or laggard retailers. How are changes in customer experience driving customer engagements and how retailers are fulfilling orders from various touchpoints? How many retailers are growing their business through Cross-Border retailing? How many are not only growing stores but growing the sales in those stores vs those who are simply accepting a lower sales per store? What about ecommerce growth, how much of this is expected to be desktop vs mobile? And finally, which emerging technologies such as AI, Machine Learning, Conversational Commerce, SDWAN, Beacons, IoT, Prescriptive Analytics, Big Data integrations and RFID are seeing growth in investment vs. declines?

With responses from many of the top retailers in North America, we have produced the results in a detailed, but very easy to read study. You also get the raw data to do your own analysis by segment.

The report is designed for use by Retailers, Hardware Providers, Software Providers, Service Providers and others who might have a vested interest in the North American retail market. The complete outline with chart titles is below.

Highlights

Along with research study analysis your license also includes the raw data in spreadsheet form to do your own cross tabs. You can cross tab any answer to any other answer for unique insight.

We break down the data to find answers to questions that many in our industry are asking, like the following:

  • What do the IT Spend, Store Growth and Store Remodels look like for 2018?
  • What are the retailers' Top Store System Priorities?
  • How is Unified Commerce Driving IT Spend?
  • Where are Retailers Spending in the Cloud?
  • What emerging technologies are retailers serious about and which are just buzzwords at this point?
  • Which segments are looking to replace POS clients, POS Software, POS Printers, POS Scanners and EFT/Debit/Signature Capture devices? Will it be a good year or bad year for POS and peripherals?
  • Who is planning to deploy which Mobile Platforms and Applications, and when?

Table of Contents

Introduction

Study Highlights

Growth Data

  • Stores & Remodels
  • IT Spend
  • Sales

Evidence of Transformation

  • IT Priorities
  • Cloud Spend
  • Sales Transition
  • Purchase Timeframes

It's Not All About Amazon

E-Commerce Fulfillment Plans

Emerging Technologies

Vendors

Appendix and Methodology

List of Figures

  • 2018 Storecount and Remodels Growth
  • IT Spend Growth by Retail Tier
  • IT Spend Growth by Retail Segment
  • Annual Sales Growth Increase by Retail Segment
  • 2018 Sales Channel Growth Expectations
  • Top Retail IT Priorities for 2018
  • Software IT Spend in the Cloud
  • Cloud Spend by Retail Tier
  • Store Systems Purchase Timeframe
  • Unified Commerce Purchases Timeframe
  • Warehouse and D2C Space Growth
  • How Retailers View Amazon
  • E-Commerce Fulfillment Method by Retail Segment
  • Spend Growth for Emerging Technology
  • Plans to Increase Spend on Emerging Tech by >10%
  • Staff Reductions Due to AI / Machine Learning
  • Most-Used Vendors
  • How Retailers View Vendors
  • Respondents by Retail Segment
  • Respondents by Job Title
  • Respondents by Annual Revenues