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市場調查報告書

歐洲統一通信協作(UC&C)預測(2020-2024)

European Unified Communications and Collaboration Forecast, 2020-2024

出版商 IDC 商品編碼 977436
出版日期 內容資訊 英文 11 Pages
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價格
歐洲統一通信協作(UC&C)預測(2020-2024) European Unified Communications and Collaboration Forecast, 2020-2024
出版日期: 2020年12月14日內容資訊: 英文 11 Pages
簡介

COVID-19改變了我們對溝通的思考方式,並推動了新的協作方式。 UC&C市場很強勁,並且有望成為所有企業規模和所有行業的重要投資領域。

本報告研究了歐洲統一通信協作(UC&C)市場,並提供了有關市場規模,預測,趨勢,增長和限制以及COVID-19的影響的信息。

IDC市場預測

執行摘要

對技術供應商的建議

  • 幫助組織應對COVID-19和永久解決方案遷移的影響
  • 採用協作工作管理
  • 行業專業

市場預測

市場情況

  • 生長因子和抑制因子
    • 生長因子
      • COVID-19快速跟蹤混合工作模型和勞動力分配
      • 簡化了服務集成
    • 抑製器
      • COVID-19對經濟的不利影響
      • 由於在家工作而降低了內部環境的吸引力
  • 主要市場趨勢
    • 遠程辦公和混合工作的增加
    • 在不斷變化的業務環境中起主要作用的協作堆棧
    • 大流行後緩解視頻會議設備的需求下降
    • 使用SD-WAN優化UC和C應用程序
    • 協作的AI/ML功能
    • 收購以擴大供應商能力
  • 與以前的預測相比的變化

市場定義

  • UCaaS(語音)
  • UCaaS(應用程序)
  • 本地UC應用程序
  • IPPBX
  • IP電話
  • 視頻會議和網真設備
  • 其他協作應用程序

調查方法

相關研究

目錄
Product Code: EUR145506820

The IDC Market Forecast study examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence equipment, UC collaborative applications, and unified communications as a service. It also contains breakdowns by business size and key geographies. The study outlines major market trends and provides recommendations for market players."COVID-19 has reshaped how we think about communication and pushed forward new ways to collaborate. The UC&C market will be healthy and will be an extremely important investment area for all business sizes and across all verticals," said Graham Fruin, senior research analyst, IDC Europe.

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

  • Help Organizations Cope With the Impact of COVID-19 and Transition to Permanent Solutions
  • Embrace Collaborative Work Management
  • Branch out With Vertical Specialization
    • Adapt or Fall Behind
    • Build on or Create New Partnerships Within the Ecosystem
    • Drive New Videoconferencing Use Cases

Market Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Hybrid Work Model and Distributed Workforce Fast-Tracked by COVID-19
      • Increased Ease of Integration of Services
    • Inhibitors
      • COVID-19's Negative Impact on the Economy
      • Home working lowers on-prem appeal
  • Significant Market Developments
    • Increased Home Working and Transition to Hybrid Working
    • Collaboration Stack to Play a Major Role in the Changing Business Environment
    • Videoconferencing Equipment Decline to Ease Post-Pandemic
    • Optimizing UC&C Apps With SD-WAN
    • AI/ML Capabilities in Collaboration
    • Vendors Make Acquisitions to Expand Their Capabilities
  • Changes from Prior Forecast

Market Definition

  • UCaaS (Voice)
  • UCaaS (Applications)
  • UC Applications On-Premises
  • IP PBX
  • IP Phones
  • Videoconferencing and Telepresence Equipment
  • Other Collaborative Applications

Methodology

Related Research