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市場調查報告書
商品編碼
974181

IDC PlanScape:亞太地區的金融服務業的客戶中心的主要策略

IDC PlanScape: The Prime Strategies of Customer Centricity for Asia/Pacific Financial Services Industry
出版日期: | 出版商: IDC | 英文 13 Pages | 訂單完成後即時交付

價格
  • 全貌
  • 簡介
  • 目錄
簡介

本報告提供亞太地區客戶中心的主要策略相關調查分析，重要性為焦點，概要，相關利益者，有效利用方法等系統性資訊。

IDC PlanScape價值

摘要整理

客戶中心的主要策略重要的理由

所謂客戶中心的主要策略

  • 生態系統
    • DBS
    • BRI
    • Grab
  • 影響
    • Google
    • Facebook
    • Gojek
    • DBS
  • 情境
    • BBVA
    • DBS

主要的相關利益者

組織活用客戶中心的主要策略的方法

  • 優先順序
  • 生態系統策略的實施
  • 影響策略的實施
  • 情境策略的實施

對技術買主的建議

相關調查

目錄
Product Code: AP46528420

"While a lot of financial institutions are implementing ecosystem and context strategies, they tend to neglect influence strategies because of their short-term business focus. However, as competition is fierce even among other industries, these institutions should implement influence strategies to increase their impact in the long term," says Handojo Triyanto, senior research manager with Asia/Pacific IDC Financial Insights.

IDC PlanScape Figure

Executive Summary

Why is The prime Customer-centric strategies Important?

What is the prime customer-centric strategies?

  • Ecosystem
    • DBS
    • BRI
    • Grab
  • Influence
    • Google
    • Facebook
    • Gojek
    • DBS
  • Context
    • BBVA
    • DBS

Who are the Key Stakeholders?

How Can My Organization Take Advantage of the prime customer-centric strategies?

  • Prioritization
  • Ecosystem Strategy Implementation
  • Influence Strategy Implementation
  • Context Strategy Implementation

Advice for Technology Buyers

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