IDC FutureScape: Worldwide Financial Services 2021 Predictions
|出版日期||內容資訊||英文 20 Pages
|IDC FutureScape：全球金融服務市場的未來預測（2021年） IDC FutureScape: Worldwide Financial Services 2021 Predictions|
|出版日期: 2020年10月27日||內容資訊: 英文 20 Pages||
2020年是自2008年金融危機以來金融服務業面臨的最大挑戰。金融機構正在轉向員工的遠程工作，同時應對感染的蔓延，公共焦慮，自然災害等，同時確保員工的工作環境以及分支機構和呼叫中心關閉的客戶的交易環境。有必要繼續進行政府的快速轉變，對即將到來的衰退的應對以及政府命令的執行。彈性公司已經在投入大量資金來轉換為數字模型，在有利的情況下響應新需求，並著手開發適合 "新的日常生活" 的業務形式。
This IDC Financial Insights study developed seven drivers that both CIOs and their business partners should consider over the next five years. The list is not meant to be exhaustive nor is it meant to be final. IDC Financial Insights publishes a new list of drivers annually, and many are evolutionary. Last year's drivers were instrumental in developing this list, just as this year's drivers will be critical to the formulation of next year's drivers.Of the seven drivers, it became clear that some drivers had further reach within financial services than others. These drivers are more far reaching and thus are likely to have the most complexity and cost in implementation. Key drivers listed in the Summary of External Drivers section are in order based on the number of times they were cited by the global analyst team as impacting the prediction. At the end of the study (see the External Drivers: Detail section), a more in-depth analysis of the drivers is provided."2020 has certainly presented the biggest challenge to the financial services industry since the financial crisis in 2008," says Marc DeCastro, research director, IDC Financial Insights. "As we dealt with global pandemics, civil unrest, and natural disasters, institutions needed to run the organization while rapidly transition to a remote workforce, plan for a looming recession, and implement government mandates while allowing customers and employees the ability to work and conduct their business when branches were closed and call centers shuttered. Resilient organizations that had already invested heavily in transforming toward a digital model have fared better in meeting these new demands and are already focused on being innovative in the new normal."