市場調查報告書

IDC FutureScape:全球效用預測(2021)

IDC FutureScape: Worldwide Utilities 2021 Predictions

出版商 IDC 商品編碼 968035
出版日期 內容資訊 英文 19 Pages
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IDC FutureScape:全球效用預測(2021) IDC FutureScape: Worldwide Utilities 2021 Predictions
出版日期: 2020年10月27日內容資訊: 英文 19 Pages
簡介

該報告提供了IDC從2021年起對全球公用事業的十大預測,包括相關的增長因素,IT影響以及對技術購買者的建議。

IDC市場預測

執行摘要

IDC FutureScape預測

  • 外部增長因素概述
  • 預測:對技術購買者的影響
    • 預測1:到2024年,儘管復甦的速度因地區而異,但80%的電力,天然氣和水務公司將通過加快DX速度和重新設計其核心業務來實現可持續的商業模式。
      • 相關成長因素
      • 對IT的影響
      • 對業務的影響
      • 指導
    • 預測2:到2022年,將有35%的公用事業零售商部署一個集成的數位店面,將商品和非商業業務結合起來,使在線業務增長40%
    • 預測3:到2021年,將有60%的公用事業公司檢測到風險信用增加,並使用有針對性的客戶參與計劃來增加對高級分析和債務追回的投資增長率30%。
    • 預測4:到2023年,家庭消費者在分佈式能源中的作用將增加,使45%的電網運營商能夠部署AI來管理電網的彈性和靈活性。
    • 預測5:到2025年,超過50%的公用事業公司將在專注於邊緣,人工智能和機器學習技術的自動化操作上花費更多,這將使預測和處方維護的普及率提高一倍。
    • 預測6:到2022年,60%的能源公用事業公司將重新評估ETRM功能,並在白天和前一天的能源市場中更好地利用算法交易。
    • 預測7:到2023年,將有75%的公用事業公司將IPA和低代碼平台相結合,以轉變財務,法律和人力資源流程,並將應用交付速度提高20倍。
    • 預測8:到2021年,將有40%的電力,天然氣和水務公司優先考慮健康監控和個人安全改進,並在部署混合工作模型時將員工體驗提高30%。
    • 預測9:到2026年,將有50%的公用事業部門整合IT和OT安全性,整合數據治理,緩解物理和網絡違規並保護總體業務風險創建全面的方法。
    • 預測10:到2025年,35%的能源公用事業將通過基於雲端原生技術的數字平台推動其業務的至少30%,以滿足客戶和基礎設施不斷發展的需求。

給技術買家的建議

外部增長因素:詳細信息

  • 加速動盪:危機,恢復力,機會
  • 戰略創新:立即塑造未來的公司
  • 智能無處不在:數據驅動行動
  • 數位平台:大型生態系統
  • 重新定義客戶參與度:安全,可靠和可持續的數位體驗
  • 工作轉型:重新定義團隊,技能和領導力
  • 學習型組織:不對稱利益

參考

  • 相關研究
目錄
Product Code: US45816020

Around the world, 2020 was not an easy year for electricity, gas, and water companies. Declining energy consumption deriving from industrial and commercial slowdowns, deterioration of credit, commodities' price volatility, increasing competition, and lockdown in many countries impacted operations, not to mention an increase in extreme weather occurrences. Nevertheless, the industry has demonstrated good resilience and has not stopped its ongoing transformation journey. For the next five years, utilities will have to accelerate the reinvention of their core businesses while deploying new business models to get new revenue streams. In the next normal, hybrid working models, the shift from face-to-face to digital, and new business ecosystems will be the norm. Resilience is even more important in business and operating strategies. Leading utilities will not only adapt to shifting customer needs and market conditions, but also proactively shape the needs and the market to match their strengths, innovations, and business models.This IDC FutureScape provides the outlook of IDC Energy Insights' analyst team for the worldwide utility industry for 2021, as well as the planning horizon for the next five years."Along the road to the next normal, utilities' executives will have to continue balancing resiliency and reinvention, keeping their hands in the present and eyes on the future," said Roberta Bigliani, group vice president, IDC Industry Insights. "This also implies a different approach to business and tech ecosystems to deliver one integrated experience to customers."

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: While recovery pace will vary across regions, by 2024 80% of electric, gas and water companies will have implemented sustainable business models by accelerating DX and rearchitecting the core business
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 2: By 2022, 35% of utilities retailers will have deployed an integrated digital storefront combining commodity and non-commodity businesses, thus increasing the online business by 40%
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 3: In 2021, 60% of utilities will grow investments in advanced analytics to detect increasing credit at risk and use targeted customer engagement programs, improving debt recovery rates by 30%
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 4: By 2023, because of the increasing role of residential consumers in distributed energy, 45% of grid operators will have deployed AI to enable resilient and flexible management of the grid
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 5: By 2025, over 50% of utilities will increase spend in automating operations with an emphasis on edge, AI and ML technologies, thus doubling the penetration of predictive and prescriptive maintenance
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 6: By 2022, 60% of energy utilities will have reassessed their ETRM capabilities and will better leverage algorithmic trading on intraday and day ahead energy markets
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 7: By 2023, 75% of utilities will have combined IPA and low-code platforms to transform financial, legal and HR processes, accelerating applications delivery by 20 times
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 8: In deploying the hybrid working model, in 2021 40% of electricity, gas and water companies will prioritize wellbeing monitoring and enhanced personal safety thus improving employee experience by 30%
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 9: By 2026, 50% of utilities will integrate IT and OT security unifying data governance to mitigate physical and cyber breaches which will create a holistic approach to secure overall business risk
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 10: By 2025, 35% of energy utilities will drive at least 30% of their business via digital platforms based on cloud native technologies, fulfilling the evolving needs of customers and infrastructures
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • Accelerated Disruption - Crisis, Resilience, and Opportunity
  • Strategic Innovation - Shaping the Future Enterprise Today
  • Intelligence Everywhere - Data Drives Action
  • Digital Platform - Ecosystems at Scale
  • Customer Engagement Redefined - Safe, Secure, and Sustainable Digital Experience
  • Work Transformation - Redefining Teams, Skills, and Leadership
  • The Learning Organization - Asymmetrical Advantage

Learn More

  • Related Research