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Europe Managed Services 2020-2024 Forecast and 2019 Analysis

出版商 IDC 商品編碼 951098
出版日期 內容資訊 英文 21 Pages
歐洲管理服務市場:預測和分析(2020-2024) Europe Managed Services 2020-2024 Forecast and 2019 Analysis
出版日期: 2020年07月21日內容資訊: 英文 21 Pages

IDC研究分析師Ewa Zborowska說: "如今,客戶希望服務提供商使用多種形式的虛擬和遠程渠道來採用更加數位化的通信方式。許多客戶將其視為區別對待,而不是企業對企業交易世界中的新標準,在該標準中,服務提供商確定並協調其當前的通信策略,並與當前和未來的客戶進行戰略性互動。我們需要考慮建立關係,而必要的改變可能不僅限於溝通,還包括更深層次的進入市場戰略和銷售團隊計劃的改變。"







  • 成長因子和限制
    • 促進要因
      • 對數據中心服務的需求增加
      • COVID-19的積極影響
    • 抑制因子
      • COVID-19的不利影響
      • 轉向更短更簡單的合同
  • 重要的市場發展
    • COVID-19(新的冠狀病毒感染)
    • 繼續投資
  • 與先前預測相比的變化


  • 託管服務
    • 應用程序管理
    • 託管應用程序管理
    • IT外包
    • 網絡和端點外包服務
    • 託管基礎架構服務
    • 業務流程外包



Product Code: EUR246689620

This IDC Market Forecast includes market data on managed services spending by industry and company size in Europe, split by Western Europe and Central and Eastern Europe regions. Data is sourced from IDC's Worldwide ICT Spending Guide Industry and Company Size 2020, published in June 2020. The data for 2019 is historical, and 2020-2024 is a forecast. All spending data is presented in US dollars (constant).For this document, countries and industries were combined. More detailed industry splits and individual country levels of data, as well as the interlocking relationships between industries and company segments, are available on request."Customers today expect service providers to use a more digital approach to communication, employing various forms of virtual and remote channels. Many clients do not see that as a differentiator, but rather as a new standard in the business-to-business world. Service providers need to review and adjust current communication tactics, and think about building strategic relationships with current and future customers. Necessary changes may go beyond communication, to encompass deeper transformation in go-to-market strategies and sales teams' schemes." - Research Analyst Ewa Zborowska, IDC

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Increasing Demand for Datacenter Services
      • COVID-19 Positive Impact
    • Inhibitors
      • COVID-19 Negative Impact
      • Shift to Shorter and Simpler Contracts
  • Significant Market Developments
    • COVID-19
    • Investments Continued
  • Changes from Prior Forecast

Market Definition

  • Managed Services
    • Application Management
    • Hosted Application Management
    • IT Outsourcing
    • Network and Endpoint Outsourcing Services
    • Hosting Infrastructure Services
    • Business Process Outsourcing


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