市場調查報告書

全球IT服務市場:預測(2020-2024)

Worldwide Services Forecast, 2020-2024

出版商 IDC 商品編碼 948662
出版日期 內容資訊 英文 29 Pages
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全球IT服務市場:預測(2020-2024) Worldwide Services Forecast, 2020-2024
出版日期: 2020年07月06日內容資訊: 英文 29 Pages
簡介

2020年,全球服務市場的增長率將達到3.2%,高於全球金融危機的水平(2009年為負1.8%)。主要原因是新型冠狀病毒感染(COVID-19)傳播的影響,但是隨著公司轉向遠程辦公和業務戰略的重組,預計將出現新的市場機會。

本報告分析了全球IT服務市場的最新情況和未來前景,並預測了整體市場規模趨勢(未來五年),按宏觀市場和地區劃分的詳細趨勢以及當前趨勢。我們將收集並提供諸如市場結構和未來變化方向之類的信息。

IDC預測的市場趨勢(圖表)

執行摘要

對技術供應商的建議

市場預測

  • 按宏觀市場分析
    • 面向項目的服務
    • 託管服務
    • 支持服務
  • 按地區的市場分析
    • 美洲
      • 加拿大
      • 美國
      • 拉丁美洲
    • 歐洲/中東/非洲
      • 西歐
      • 中歐和東歐
      • 中東/非洲
    • 亞太地區
      • 亞太地區(日本和中國除外)
      • 中國
      • 日本
  • 廣泛的市場分析

市場背景

  • 市場促進和製約因素
    • 促進要因
      • 失業率上升
      • 提供新服務
    • 抑制因子
      • 財務壓力
      • 企業買家情緒
  • 主要市場趨勢
    • 新的冠狀病毒感染(COVID-19)
    • 原油價格暴跌
  • 與之前的預測結果相比的變化

市場定義

  • 服務市場分類
    • 基礎市場
    • 相關市場

分析方法

相關分析

目錄
Product Code: US45374320

This IDC study details the 2020-2024 market sizing and growth rates for the worldwide services market. This market is broken down into three major views. The first is the macromarket view, which segments the services market into three macromarkets (project-oriented services, managed services, and support services), which are then broken down into a further 14 foundation markets. The second is the regional view, which is broken into nine regions (Canada, the United States, Latin America, Western Europe [WE], Central and Eastern Europe [CEE], the Middle East and Africa [MEA], Asia/Pacific [excluding Japan and China] [APEJC], China, and Japan). The third is the expansion market view, which provides market sizing for new services markets, which in this study are digital agency services and product engineering and operational technology services.The Market Forecast section provides a variety of quantitative data as well as qualitative commentary for each of these views. Special attention is paid to how the growth rates have changed compared with the forecast that was published seven months ago in Worldwide Services Forecast Update, 2019-2023 (IDC #US44126119, December 2019). In addition, because exchange rate volatility can have a significant effect upon 2020 growth rates, constant currency growth rates are provided in addition to the current currency methodology that IDC follows."After seeing 10 years of positive services growth for 2010-2019, the services market is expected to contract in 2020 at the rate of -3.2%, which is already more significant than the lowest growth rate after the global financial crisis (-1.8% in 2009)," said Chad Huston, research manager with IDC's Worldwide Services program. "It should come as a surprise to no one that the impact of the COVID-19 pandemic was the reason for the decline; however, as enterprises shift to remote work and begin to reshape their business strategies, many opportunities do exist for services vendors to respond."

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

  • Macromarket View
    • Project-Oriented Services
    • Managed Services
    • Support Services
  • Regional View
    • The Americas
      • Canada
      • The United States
      • Latin America
    • EMEA
      • Western Europe
      • Central and Eastern Europe
      • Middle East and Africa
    • Asia/Pacific
      • Asia/Pacific (Excluding Japan and China)
      • China
      • Japan
  • Expansion Market View

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Increasing Unemployment
      • New Offerings
    • Inhibitors
      • Cash Crunch
      • Enterprise Buyer Sentiment
  • Significant Market Developments
    • COVID-19
    • Oil Price Collapse
  • Changes from Prior Forecast

Market Definition

  • Services Market Classifications
    • Foundation Market View
    • Services Extraction Market View

Methodology

Related Research