市場調查報告書

系統服務管理軟體的西歐市場佔有率

Western Europe System and Service Management Software Market Shares, 2018: No Clear Leaders in a Highly Fragmented Market

出版商 IDC 商品編碼 916715
出版日期 內容資訊 英文 14 Pages
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系統服務管理軟體的西歐市場佔有率 Western Europe System and Service Management Software Market Shares, 2018: No Clear Leaders in a Highly Fragmented Market
出版日期: 2019年11月13日內容資訊: 英文 14 Pages
簡介

西歐的系統服務管理軟體市場的收益在2018年估算擴大到44億美元的規模。

本報告提供西歐的系統服務管理軟體市場相關調查分析,主要供應商的收益、成長率、市場佔有率相關的系統性資訊。

IDC的市場佔有率價值

摘要整理

對技術供應商的建議

市場佔有率

主要企業

  • BMC
  • Microsoft
  • ServiceNow
  • Micro Focus

市場背景

  • 重要的市場趨勢

調查手法

市場定義

相關調查

目錄
Product Code: EUR145624519

This report provides a detailed view of public cloud system and service management (SSM) software spending and vendor market shares in 2018, including public cloud services and on-premise/others. Figure 1 shows revenues and growth for individual vendors and the market in general, as well as the most important (top 10) vendors in the Western Europe SSM software industry. According to IDC's Semiannual Software Tracker as of June 2019, the Western European SSM software market achieved a total revenue of $4.4 billion in 2018, representing constant currency growth of 9.6%. BMC holds the leadership with $489.5 million in revenue and 11.2% share of the total SSM software market, growing at 10.5% year over year (YoY). Microsoft (10.8%), ServiceNow (10.4%), and IBM (10.1%) ranked second, third, and fourth, respectively, in terms of market share. VMware completes the top 5 SSM vendors for 2018. There are no dominant leaders as the market is fragmented, occupied by both new and established vendors (including BMC, Microsoft, ServiceNow, and IBM). Most of ServiceNow's revenue (97.1%) comes from the IT service management (ITSM) segment, while 79.8% of VMware's revenue comes from the IT automation and configuration management (ITACM) segment. Revenues for the rest of the top 5 are distributed throughout the main segments: IT operations management (ITOM), ITACM, and ITSM.This IDC Market Share is based on the 2018 of IDC's Semiannual Software Tracker and provides an overview of the Western Europe system and service management software market. It includes market vendor shares among different IT segments and how enterprises should face new technology changes in the cloud industry."The SSM software market is mainly growing due to the public cloud services industry. That being said, the on-premise/others segment includes both traditional datacenters and private cloud, which means that private cloud is growing at the expense of traditional datacenters. Use of public and private cloud is the result of the perks these two clouds provide as many enterprises prefer the benefits of private cloud and, at the same time, the cost of public cloud. In this complex environment, the Western European SSM market is fragmented, with many vendors but no dominant leader - proving that vendors are still facing their customers' requests," said Filippo Vanara, research analyst at IDC.

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Who Shaped the Year

  • BMC
  • Microsoft
  • ServiceNow
  • Micro Focus

Market Context

  • Significant Market Developments

Methodology

Market Definition

  • IT Operations Management
  • IT Automation and Configuration Management
  • IT Service Management

Related Research

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