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IDC FutureScape:全球連網型設備與消費者DX的預測:2020年

IDC FutureScape: Worldwide Connected Devices and Consumer DX 2020 Predictions

出版商 IDC 商品編碼 915249
出版日期 內容資訊 英文 17 Pages
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IDC FutureScape:全球連網型設備與消費者DX的預測:2020年 IDC FutureScape: Worldwide Connected Devices and Consumer DX 2020 Predictions
出版日期: 2019年10月31日內容資訊: 英文 17 Pages
簡介

本報告提供全球連網型設備與消費者DX趨勢調查,並將今後數年重要的展望彙整為10大預測。

第1章 摘要整理

第2章 IDC FutureScape的預測

  • 外性促進要素摘要
  • 預測:對技術買主的影響
    • 預測1:到2020年,儘管人們對雲端流遊戲服務產生了濃厚的興趣和投資,但不到1000萬的遊戲玩家將願意通過控制台,PC或移動設備訪問雲端遊戲
    • 預測2:到2020年,將有10%的服務相關公司的現場員工佩戴可穿戴式設備,將效率提高40%並改善工人安全
    • 預測3:到2021年底,儘管媒體關注安全和隱私問題,“信任敏感”的智能家居設備的年出貨量仍將約為2028年的兩倍
    • 預測4:到2022年,40%的公司電話會議將使用基於PC的AI來提高生產力
    • 預測5:到2023年,5%的商用智能手機將提供衛星語音服務,10%的用戶將使用板載AI進行無線電頻譜使用,25%的用戶將使用5G連接
    • 預測6:到2023年,40%的健康保險計劃將向符合每日目標的可穿戴設備用戶提供激勵措施,而10%的消費者將提供此數據以參與禮賓服務
    • 預測7:2023年即將推出的產品,平台和連接標準將推動20%的商用筆記本電腦出貨量
    • 預測8:到2024年,全球60%的豪華酒店將為使用AI的客戶採用智能助手,以改善客戶體驗
    • 預測9:到2024年,將有70%的企業級離散製造商使用增強現實來收集,存儲和提供長期工作知識
    • 預測10:到2024年,所有商用智能手機的20%將翻新,這將提高為員工提供電話服務的公司的比例,但成本保持不變
  • 給技術買主的建議
  • 外性促進要素:詳細內容
  • 參考資料
    • 相關調查
目錄
Product Code: US45587319

This IDC study discusses the worldwide connected devices and consumer DX 2020 predictions."As the workplace continues to evolve at an ever-quickening rate, organizations are asking IT to procure, deploy, manage, and secure an increasingly complex portfolio of hardware, software, and services often driven by trends in consumer digital transformation," said Tom Mainelli, group VP of Consumer and Devices at IDC. "Understanding the potential benefits, as well as the challenges of these new technologies, is essential to any IT organization that hopes to be a key driver for its organization's success in the future."

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: In 2020, Despite Significant Interest and Investment in Cloud-Streamed Gaming Services, Less than 10 Million Gamers Will Pay to Access a Cloud-Streamed Game Through a Console, PC, or Mobile Device
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: By 2020, 10% of Service-Based Enterprise Organizations Will Have Deployed Ear-Worn Wearables for Field-Based Employees, Driving a 40% Increase in Efficiency Plus Increased Worker Safety
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: By the End of 2021, Despite Press Attention on Security and Privacy Issues, Annual Shipments of "Trust Sensitive" Smart Home Devices Will Be Nearly Double That of 2018 Shipment Levels
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: By 2022, 40% of Enterprise-Based Conference Calls Will Utilize PC-Based Artificial Intelligence to Drive a More Productive Experience
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2023, 5% of Commercial Smartphones Will Offer Access to Satellite Voice Services, 10% Will Utilize Onboard AI to Better Utilize Scarce Radio Spectrum, and 25% Will Utilize a 5G Connection
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: By 2023, 40% of Health Insurance Plans Will Offer Incentives to Wearables Users That Comply with Daily Goals, and 10% of Consumers Will Provide This Data to Participate in Concierge Services
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: Products, Platforms, and Connectivity Standards That Have Yet to Ship Will Drive 20% of Commercial Notebook Shipments in 2023
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2024, More than 60% of Luxury Hotels Worldwide Will Have Deployed a Customer-Facing Smart Assistant That Leverages AI to Drive a Better Customer Experience
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: By 2024, 70% of All Enterprise-Sized Discrete Manufacturing Organizations Will Utilize Augmented Reality to Capture, Preserve, and Present the Institutional Knowledge of Longtime Workers
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: By 2024, Nearly 20% of All Business Smartphone Deployments Will Come from Refurbished Stock, Driving up the Percentage of Companies Providing Phones to Employees While Keeping Costs Flat
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

      • The Age of Innovation: Driving the Future Enterprise
      • Accelerated Disruption: Navigating Business Challenges as Volatility Intensifies
      • The Platform Economy: Competing at Hyperscale
      • Sense, Compute, Act: Maximizing Data Value
      • Intelligence Everywhere: AI's Opportunity and Implications
      • Rising Customer Expectations: More Convenience, Customization, and Control
      • The Future of Work: Agile, Augmented, Borderless, and Reconfigurable

Learn More

  • Related Research
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