市場調查報告書

IT外包:從產業重整轉移至雲端服務專業提供商

Technology Outsourcing: From Converging Markets to Concentration into Pure-Play Cloud Service Providers

出版商 IDC 商品編碼 906755
出版日期 內容資訊 英文 13 Pages
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IT外包:從產業重整轉移至雲端服務專業提供商 Technology Outsourcing: From Converging Markets to Concentration into Pure-Play Cloud Service Providers
出版日期: 2019年08月12日內容資訊: 英文 13 Pages
簡介

IT外包服務市場由於新型託管雲端服務這類消費提供模式的出現,正經歷劇烈變化。然而為了因應與國際巨型企業(AWS、Google、Azure、Alibaba等)的競爭,亦持續進行企業整合。

本報告分析全球IT技術外包市場的結構變化 - 產業重整/企業整合、託管雲端服務的轉移等 - ,思考產業關係人今後應採取的行動、以及需解決的課題。

摘要整理

市場最新動向與動態

  • IT外包服務的進化
  • 進化階段
    • 產業重整
      • IT外包服務的管理雲端服務
      • 託管雲端服務的收斂
      • 條件
        • 管理雲端服務:服務品質費用優化
    • 服務交付的同類相食:從託管服務中將「託管」排除
    • 轉換至雲端
      • 汽車、零售、通信(A.R.T.)企業轉為雲端提供商
    • 市場競爭的收斂和專注於雲端服務專業提供商

給服務供應商的建議

參考資料

  • 相關調查
  • 大綱
目錄
Product Code: US45420219

This IDC Market Perspective discusses how technology outsourcing services markets are converging to what IDC refers to as managed cloud services."The technology outsourcing services markets are undergoing a fundamental shift to a new consumption and delivery model, referred to as managed cloud services, in which these markets are converging into a common set of delivery capabilities that are increasingly competing with hyperscalers (e.g., AWS, Google, Azure, and Alibaba)," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require managed SPs to go to market with workload-centric managed cloud services, drive differentiation using unique capabilities, consider a distinct business unit for cloud, understand total risk and risk tolerance, develop a long-term road map of transformation, and define the 'end state' and structure of a pure-play cloud provider."

Executive Snapshot

New Market Developments and Dynamics

  • Evolution of Technology Outsourcing Services
  • Stages of Evolution
    • Market Convergence
      • Managed Cloud Services as Extraction Markets of Technology Outsourcing Services
      • Convergence to Managed Cloud Services
      • Requirements
        • Managed Cloud Services: Optimizing Quality of Service and Cost
    • Service Delivery Cannibalization: Taking the "Managed" Out of Managed Cloud Services
    • Conversion to Cloud
      • The A.R.T. of Becoming a Cloud Provider
    • The Convergence of Competition and the Concentration to Pure-Play Cloud Service Providers

Advice for Service Providers

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  • Related Research
  • Synopsis
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