市場調查報告書

全球數位轉型 (DX) - IDC的利用案例的分類 (2019年):保險

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2019: Insurance

出版商 IDC 商品編碼 866866
出版日期 內容資訊 英文 34 Pages
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全球數位轉型 (DX) - IDC的利用案例的分類 (2019年):保險 IDC's Worldwide Digital Transformation Use Case Taxonomy, 2019: Insurance
出版日期: 2019年06月12日內容資訊: 英文 34 Pages
簡介

本報告提供保險的數位轉型 (DX) 利用案例分類,4個策略性優先權 (全方位體驗參與度,利用及價值導向的服務,無摩擦保險,認知競爭力的建立) 相關說明。

IDC的全球數位轉型 (DX) 分類方法

數位轉型 (DX) 分類方法:2019年的變更點

分類方法概要

定義

  • 保險
  • 數位任務:情境及價值為中心的保險
    • 策略性優先權:全方位體驗參與度
      • 產品、服務的全通路輸送
      • 客戶主導型的產品、服務的革新
      • 標的型行銷、通訊
    • 策略性優先權:利用及價值導向的服務
      • 利用為基礎的保險
      • 預防保險
      • 由聯盟生態系統提供綁定套組
    • 策略性優先權:無摩擦保險
      • 計劃最佳化
      • 全通路最佳化
      • 開放式、協作企業
    • 策略性優先權:認知競爭力的建立
      • 智慧型風險管理
      • 智慧型遵守處理
      • 資料收益化

相關調查

目錄
Product Code: US44600319

This IDC Taxonomy discusses how the insurance industry's digital mission is driven by the challenges posed to existing business models by the change in customers' and partners' expectations, technology innovations, regulatory demands, and sociopolitical and economic disruptions. The advent of semi-autonomous or autonomous vehicles, connected vehicles and homes, sharing and on-demand economies, and peer-to-peer insurance models are adding a new dimension to the competitive landscape. "Despite numerous challenges, insurance organizations are progressing in their transformation journeys to cater to the requirements of an ever-evolving marketplace," said Sabitha Majukumar, senior research analyst, IDC Financial Insights. "They are striving to deliver contextual and value-centric insurance with a set of strategic priorities, programs that help meet the priorities, and use cases that help achieve the overall goals and objectives of the organization."

IDC'S WORLDWIDE DIGITAL TRANSFORMATION TAXONOMY

DIGITAL TRANSFORMATION TAXONOMY CHANGES FOR 2019

Taxonomy Overview

  • Understanding and Using IDC's Digital Transformation Taxonomy

Definitions

  • Insurance
  • Digital Mission: Contextual and Value-Centric Insurance
    • Strategic Priority: Omni-Experience Engagement
      • Omni-Experience Engagement Program: Omni-Channel Delivery of Products and Services
      • Omni-Experience Engagement Program: Customer-Driven Product and Service Innovation
      • Omni-Experience Engagement Program: Targeted Marketing and Communication
    • Strategic Priority: Usage- and Value-Oriented Offerings
      • Usage- and Value-Oriented Offerings Program: Usage-Based Insurance
      • Usage- and Value-Oriented Offerings Program: Preventative Insurance
      • Usage- and Value-Oriented Offerings Program: Bundled Offerings Through Partnership Ecosystem
    • Strategic Priority: Frictionless Insurance
      • Frictionless Insurance Program: Process Optimization
      • Frictionless Insurance Program: Omni-Channel Optimization
      • Frictionless Insurance Program: Open and Collaborative Enterprise
    • Strategic Priority: Building Cognitive Competencies
      • Building Cognitive Competencies Program: Intelligent Risk Management
      • Building Cognitive Competencies Program: Intelligent Compliance Handling
      • Building Cognitive Competencies Program: Data Monetization

Learn More

  • Appendix
    • Related Research
  • IDC Digital Transformation Spending Guide
  • Synopsis
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