IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019
|出版日期||內容資訊||英文 14 Pages
|IDC的全球整合通訊與合作 (UC&C)的分類法 IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019|
|出版日期: 2019年05月01日||內容資訊: 英文 14 Pages||
This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This taxonomy reflects the evolving worldwide UC&C market and introduces discussions around new terminology, products, and solutions such as UCaaS, CCaaS, team collaboration, team messaging/chat, enterprise social networks (ESNs), and hosted and cloud-based services (private, public, and hybrid)."We are seeing more companies, especially more enterprise-class organizations now, planning for and deploying UC&C solutions," states Rich Costello, senior research analyst, Unified Communications and Collaboration. "Technologies such as cloud, video, team messaging and collaboration, and mobility are increasingly being integrated with business workflows, processes and applications, contact centers, IP telephony platforms, and UC&C portfolios. These are helping drive the market as businesses enhance their networks and communications platforms to support new technologies and applications."