市場調查報告書

歐洲的UCaaS市場未來預測

European Unified Communications as a Service Forecast, 2018-2023

出版商 IDC 商品編碼 769566
出版日期 內容資訊 英文 12 Pages
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歐洲的UCaaS市場未來預測 European Unified Communications as a Service Forecast, 2018-2023
出版日期: 2019年12月18日內容資訊: 英文 12 Pages
簡介

本報告提供歐洲各國的UCaaS - 整合通訊 (UC)「即服務」 - 的市場相關分析,市場基本結構和最新形勢,主要的推動及阻礙市場要素,整體市場規模 (用戶數,市場收益額)的趨勢預測,各地區、各國及各用途 (語音通話等)的詳細趨勢等相關調查。

IDC的市場趨勢預測 (圖表)

摘要整理

對技術供應商的建議

  • 混合解決方案所扮演的角色的理解
  • 雲端安全的確保
  • 高度合作/行動功能的強調

市場預測

市場背景情況

  • 市場促進、阻礙因素
    • 促進因素
      • XaaS (即服務)的接受度擴大
      • UCaaS的優點的擴充
      • UCaaS對中小企業的訴求度高
    • 阻礙因素
      • 對UCaaS的慎重的方法
  • 市場主要趨勢
  • 上次預測後的變更點

市場定義

  • UCaaS (語音通話)
  • UCaaS (應用)

調查手法

相關調查

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目錄
Product Code: EUR145739019

This IDC Market Forecast analyzes the European unified communications as a service market over the 2018-2023 forecast period."UCaaS has no doubt been a disruptor in the enterprise communications market as businesses gradually migrate from on-premise to cloud-based solutions. However, it has instigated interesting innovations in various categories, including on-premise solutions. These notable innovations include the development of cloud environments for on-premise infrastructure through containerization, devices as a service (DaaS), and the introduction of the opex model for on-premise equipment, as well as the growth of microservices (making hybrid architecture easier) These, combined with communications platform as a service (CPaaS), could potentially pull back the initially anticipated runaway growth for complete UCaaS solutions going forward," said Oru Mohiuddin, research manager, IDC European Enterprise Communications and Collaboration.

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

  • Understand the Role of Hybrid Solutions
  • Ensure Cloud Security
  • Emphasize Advanced Collaboration and Mobility Features

Market Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Increasing Acceptance of the as-a-Service World
      • Embracing UCaaS Benefits
      • UCaaS Appealing to SMEs
    • Inhibitors
      • Cautious Approaches to UCaaS
  • Significant Market Developments
    • Optimizing UC&C Apps with SD-WAN
    • Communications Platform as a Service
    • Intelligent Team Collaboration and Future of Work
    • Enterprise Acceptance
    • Blended UC/Contact Center Approach
    • Market Segmentation
  • Changes from Prior Forecast

Market Definition

  • UCaaS (Voice)
  • UCaaS (Applications)

Methodology

Related Research

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