市場調查報告書

IDC FutureScape:全球中央政府的預測:2020年

IDC FutureScape: Worldwide National Government 2020 Predictions

出版商 IDC 商品編碼 738781
出版日期 內容資訊 英文 20 Pages
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IDC FutureScape:全球中央政府的預測:2020年 IDC FutureScape: Worldwide National Government 2020 Predictions
出版日期: 2019年10月31日內容資訊: 英文 20 Pages
簡介

本報告提供全球中央政府趨勢調查,並將今後數年重要的展望彙整為10大預測。

第1章 摘要整理

第2章 IDC FutureScape的預測

  • 外性促進要素摘要
  • 預測:對技術買主的影響
    • 預測1:到2023年,通過戰略規劃和算法治理,道德規範和變更管理,將有35%的主管部門推進預防AI濫用,預防與權利有關的犯罪並確保員工的參與
    • 預測2:到2022年,如果沒有智能,安全,可擴展的DX平台,將有60%的代理商無法增強選民服務,簡化運營,賦予員工權力和滿足要求
    • 預測3:從出生證到駕照,護照等。到2023年,20%的政府將發佈區塊鏈ID,這些身份將跟隨公民一生,並提供福利
    • 預測4:到2021年,G20的75%的國家將增加對信息安全的投資,以解決社會工程,社會接待,虛假新聞和其他數位宣傳問題
    • 預測5:到2023年,5G將推動混合現實,自主景觀和邊緣生態系統的創建,這將推動發達經濟體和新興經濟體的社會經濟增長25%
    • 預測6:到2021年,將有30%的代理商接受組織技能和技術創新,從而影響工作的未來,以增強其招募,培訓和留住關鍵人員的能力
    • 預測7:到2024年,60%的政府機構將允許公民監視關於他們收集的信息,並提供更新不正確信息的工具。但是安全信息可能仍然不透明
    • 預測8:到2022年,將有20%的政府機構將使用平台方法來開發允許公民更輕鬆地訪問服務的應用程序
    • 預測9:到2021年,在公民和倡導團體的壓力下,下一代公共安全技術採購中的75%的規格將優先受到嚴格政策框架的限制
    • 預測10:到2023年,將有25%的政府開始實時處理公民服務,以更好地利用客戶智能和機器人流程自動化
  • 給技術買主的建議
  • 外性促進要素:詳細內容
  • 參考資料
    • 相關調查

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目錄
Product Code: US45588419

This IDC study discusses the top 10 predictions for worldwide national governments in 2020."Government agencies have a new set of IT skills to learn," said Shawn P. McCarthy, research director, IDC Government Insights. "These range from ways to integrate 5G, making blockchain a part of your transaction systems, protecting against intrusions on digital trust, and learning (and also limiting) how AI is used within the enterprise. It's going to be a busy year."

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: With Strategic Planning and Governance of Algorithms, Ethics, and Change Management, by 2023, 35% of Agencies Will Prevent Misuse of AI, Transgression of Rights, and Ensure Worker Engagement
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: Without Intelligent, Secure, Scalable DX Platforms, by 2022, 60% of Agencies Will Fail to Enhance Constituent Services, Streamline Operations, Empower Employees, and Meet Mandates
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: From Birth Certificates to Driver's Licenses to Passports and Beyond, by 2023, 20% of Governments Will Issue Blockchain-Enabled Identities, Which Follow Citizens Through Life and Enable Benefits Access
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: By 2021, 75% of G20 Countries Will Grow Investments in Information Security Units That Address Social Engineering, Social Deception, Fake News, and Other Digital Propaganda
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2023, 5G Will Boost the Creation of Mixed Reality, Autonomous Landscapes, and Edge-Based Ecosystems, Which Will Drive 25% of Socioeconomic Growth in Both Developed and Emerging Economies
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: By 2021, 30% of Agencies Will Embrace the Organizational Skills and Technological Innovations Impacting the Future of Work to Enhance Their Ability to Recruit, Train, and Retain Key Personnel
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: By 2024, 60% of Government Agencies Will Permit Citizens to Monitor Information That's Collected About Them, Offering Tools to Update Incorrect Information. But Security Info May Remain Opaque
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2022, 20% of Government Agencies Will Use a Platform Approach to Develop Applications That Allow Citizens Easier Access to Services
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: By 2021, in Response to Pressure from Citizens and Advocacy Groups, 75% of Next-Gen Public Safety Technology Procurements Will Have Specifications Preemptively Scoped by Strict Policy Frameworks
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: By 2023, 25% of Governments Will Begin Processing Citizen Services in Real Time, Leveraging Better Customer Intelligence and Robotic Process Automation
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • The Platform Economy: Competing at Hyperscale
  • Crisis of Digital Trust: Escalating Threats Mandates Strategic Responses
  • Geopolitical Risk: Societal and Economic Tensions Rise
  • Intelligence Everywhere: AI's Opportunity and Implications
  • Rising Customer Expectations: More Convenience, Customization, and Control
  • The Future of Work: Agile, Augmented, Borderless, and Reconfigurable
  • Economies of Intelligence: AI, Human, and Organizational "Learning" Fuels Asymmetrical Advantage

Learn More

  • Related Research