市場調查報告書

IDC FutureScape:全球「未來的勞動」(Future of Work)的未來預測 (2020年)

IDC FutureScape: Worldwide Future of Work 2020 Predictions

出版商 IDC 商品編碼 738760
出版日期 內容資訊 英文 21 Pages
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IDC FutureScape:全球「未來的勞動」(Future of Work)的未來預測 (2020年) IDC FutureScape: Worldwide Future of Work 2020 Predictions
出版日期: 2019年10月31日內容資訊: 英文 21 Pages
簡介

由於IT技術的發展和普及以及公司需要對環境變化做出快速響應,因此每個國家的勞動環境都在發生巨大變化。這種變化仍在進行中,但是需要配合技術進步,社會變化和客戶需求的變化靈活而迅速地做出響應。

本報告提供「未來的勞動」(Future of Work)──IT·通訊技術的進步之勞動環境結構變化──對全球各種產業·企業的影響,未來可能發生的僱用慣行·工作方式的變化 (總共10項) 考察,彙整各企業的經營者今後所應採取的對策等資訊,為您概述為以下內容。

IDC 由於FutureScape的市場趨勢預測 (圖表)

摘要整理

IDC FutureScape的預測

  • 外在市場推動市場要素:概要
  • 未來預測:技術買主的影響
    • 預測1:到2021年,通過先進技術(人工智能,機器人,AR / VR,IPA等)實現自動化和簡化,數位同事的貢獻將增長到35%
    • 預測2:到2024年,2/3的G2000公司員工將從日常工作重新分配到動態,多方面,以績效為導向和可重新配置的工作
    • 預測3:到2024年,G2000中30%的公司將依靠信息密集,集成和協作的生態系統來充當國際組織
    • 預測4:到2022年,33%的G1000公司將提供敏捷和動態的AI驅動的學習課程,作為職業發展和繼任計劃的基本方法
    • 預測5:30%的勞動力將擁有自己的數位化工作環境,並將能夠訪問任何公司或部門的工具和數據
    • 預測6:到2023年,有50%的G2000公司將引入“管理移情度量”作為對領導力的評估項目,以積極影響收入和品牌價值
    • 預測7:到2021年,將有35%的知識分子和現場工作人員將社會,環境和人道主義行為視為就業決定的關鍵標準
    • 預測8:到2022年,G2000中有25%的公司將引入“集成工作區感應系統”,以優化和個性化員工體驗,並提高辦公效率,安全性和保安性
    • 預測9:到2025年,G2000的20%的工人將獲得“適應目的”形式的人類增強和援助,融合物理和數位,包括外骨骼和機器人,AR / VR和可穿戴設備
    • 預測10:到2023年,一半的G2000公司將使用AI / ML,聊天機器人,數位助理等來衡量KBI(重要行為指標),以提高敏捷性,協作,創新和業務成果
      • 關聯的推動市場要素
      • IT市場的影響
      • 在事業面的影響
      • 建議

給技術買主建議

外在市場推動市場要素:詳細內容

  • 創新時代:促進未來企業發展
  • 加速中斷:隨著流動性的增加,幫助公司解決問題
  • 地緣政治學風險:社會·經濟壓力的增加
  • “隨處可見的信息”:人工智能市場機遇和影響
  • 客戶體驗的擴大:提高便利性·客制化·控制性
  • “未來的勞動力”:更加敏捷,功能齊全,無國界和可重構的工作環境
  • 資訊的經濟性:AI·人·企業的「學習」,增強了他們的優勢
    • 概要
    • 背景情況

參考資料

  • 相關調查

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目錄
Product Code: US44752319

This IDC study contains IDC analysts' future of work worldwide outlook for 2020."Technology, worker expectations, and the need for a new type of organizational agility are changing work as we know it," said Roberta Bigliani, vice president, IDC Energy Insights. "This impacts an organization's culture, required competencies, a new type of work environment, and the nature of makeup of the workforce itself.""Work transformation is not 'one and done,'" said Holly Muscolino, vice president, IDC's Content and Process Strategies and the Future of Work research programs. "The future of work is an ongoing journey that requires adaption to evolving technologies, worker experiences, and customer requirements."

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: By 2021, the Contribution by "Digital Coworkers" Will Increase by 35%, as More Tasks Are Automated and Augmented by Technology, Including AI, Robotics, AR/VR, and Intelligent Process Automation
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 2: By 2024, Two-Thirds of Employees in High-Performing G2000 Enterprises Will Shift from Static Roles and Processes to Dynamic, Multidisciplinary, Outcome-Focused Reconfigurable Teams
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 3: By 2024, 30% of the G2000 Firms Will Rely on a Global, Secure, Intelligent, Highly Integrated, and Collaborative Ecosystem That Enables Enterprises to Function as Borderless Organizations
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 4: By 2022, 33% of G1000 Companies Will Offer Agile, Dynamic, and AI-Driven Learning Pathways as the Primary Approach to Career Development and Succession Planning
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 5: By 2023, 30% of the Workforce Will Have Their Own Secure Portable, Private Digital Work Identity, Enabling Them to Access the Tools and Data They Need Across Business Entities
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 6: By 2023, 50% of G2000 Organizations Will Measure and Incentivize Management Empathy Metrics as Part of Their Leadership's Balanced Scorecard to Positively Impact Revenue and Brand Value
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 7: By 2021, 35% of Knowledge and Frontline Workers Will Consider Social, Environmental, and Humanitarian Actions as Key Criteria to Employment Decisions
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 8: By 2022, 25% of G2000 Firms Will Use Integrated Workplace Sensing Systems to Optimize and Personalize the Employee Experience, Enhancing Office Productivity, Safety, and Security
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 9: By 2025, 20% of G2000 Workers Will Have Access to "Fit for Purpose" Forms of Human Augmentation and Assistance, Merging Physical and Digital, Including Exoskeletons and Robotics, AR/VR, and Wearables
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance
    • Prediction 10: By 2023, Half of G2000 Companies Will Use AI/ML, Chatbots, and Digital Assistants to Measure Key Behavioral Indicators (KBIs) to Drive Agility, Collaboration, Innovation, and Business Outcomes
      • Associated Drivers
      • IT Impact
      • Business Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • The Age of Innovation: Driving the Future Enterprise
    • Description
    • Context
  • Accelerated Disruption: Navigating Business Challenges as Volatility Intensifies
    • Description
    • Context
  • Geopolitical Risk: Societal and Economic Tensions Rise
    • Description
    • Context
  • Intelligence Everywhere: AI's Opportunity and Implications
    • Description
    • Context
  • Rising Customer Expectations: More Convenience, Customization, and Control
    • Description
    • Context
  • The Future of Work: Agile, Augmented, Borderless, and Reconfigurable
    • Description
    • Context
  • Economies of Intelligence: AI, Human, and Organizational "Learning" Fuels Asymmetrical Advantage
    • Description
    • Context

Learn More

  • Related Research
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