市場調查報告書

IDC MaturityScape:零售電子商務 1.0

IDC MaturityScape: Retail eCommerce 1.0

出版商 IDC 商品編碼 694109
出版日期 內容資訊 英文 14 Pages
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IDC MaturityScape:零售電子商務 1.0 IDC MaturityScape: Retail eCommerce 1.0
出版日期: 2018年09月07日內容資訊: 英文 14 Pages
簡介

本報告依據IDC定義的成熟度模式,提供零售電子商務 1.0發展階段的相關調查,其概要和特徵,對應企業的成熟度的分類,各階段的趨勢、特徵比較,為了未來成功應致力事項的資訊彙整。

IDC的成熟度模式概要圖

摘要整理

概要

  • 零售電子商務 1.0 成熟度模式的各階段
    • 臨時的階段
      • 概要
      • 事業的成果
    • 機會主義性的階段
    • 反復性的階段
    • 受管理的階段
    • 最佳化的階段

成熟度模式的評估項目

對技術買主的建議

相關調查

目錄
Product Code: US41453217

This IDC MaturityScape includes five stages of retail ecommerce maturity, from the simplest and unstructured Ad Hoc stage to the most mature and systemized Optimized stage. IDC identifies these stages with the succession of the main ecommerce generations, up to the present one, and looking toward a new upcoming generation. "Ecommerce is characterized by mobile-first experiences, real-time analytics, and individual experiences driven by customer experience platforms leveraging innovation accelerators such as Artificial Intelligence (AI) and the Internet of Things (IoT) for both known and anonymous customers; a new last-mile delivery ecosystem opportunity; and the usage of industry-collaborative platforms to unlock innovative business models. IDC Retail Insights' ecommerce maturity framework helps retailers align their ecommerce approaches in perspective of the Commerce Everywhere business models, where there will not be separate platforms for eCommerce but just retail platforms delivering commerce services." said Ivano Ortis, Vice President, IDC Retail Insights.

IDC MaturityScape Figure

Executive Summary

Elements of RETAIL ECOMMERCE Maturity Framework

  • Stages of Retail eCommerce Maturity Framework
    • Ad Hoc
      • Description
      • Business Outcome
    • Opportunistic
      • Description
      • Business Outcome
    • Repeatable
      • Description
      • Business Outcome
    • Managed
      • Description
      • Business Outcome
    • Optimized
      • Description
      • Business Outcome

Dimensions of RETAIL ECOMMERCE Maturity Framework

Advice for Technology Buyers

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