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歐洲、中東、非洲各國 (EMEA)的會議服務市場的未來預測 (2016∼2020年)

EMEA Conferencing Services Forecast, 2016-2020

出版商 IDC 商品編碼 364987
出版日期 內容資訊 英文 17 Pages
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歐洲、中東、非洲各國 (EMEA)的會議服務市場的未來預測 (2016∼2020年) EMEA Conferencing Services Forecast, 2016-2020
出版日期: 2016年07月25日 內容資訊: 英文 17 Pages

在歐洲、中東、非洲各國中,會議服務市場也正在成長。各通訊服務供應商 (CSP) 建議遠隔會議服務作為企業用綜合服務的一環。但,為了盡可能發揮遠隔會議服務的潛在效果,企業方面也需要構築可迅速調整和管理規模的系統,整備好身處遠地的員工 (包含行動線路和社群媒體) 能使用的環境。並且如果可以提供針對每個的行業的特性的服務,應可強化利用體驗,整備出產生商務上的成果般的合作體制。

本報告提供歐洲、中東、非洲各國 (EMEA) 的遠隔會議服務市場未來趨勢相關分析,遠隔會議 (電話會議、Web會議、視訊會議)的目前普及情形,及今後的市場趨勢預測,各地區、各國 (共29個國家:西歐,中東歐,中東,非洲)的詳細趨勢及全球整體的比較,市場相關人員 (CSP等) 應取行動等相關調查與考察。

IDC的市場趨勢預測 (圖表)





  • 市場促進、阻礙因素
    • 推動因素
      • 商務的中心地的UC策略相關的會議
      • 雲端服務的登場
      • WebRTC
    • 阻礙因素
      • 繼續朝P變化
      • 對有效率的通訊策略的抗拒感
  • 市場主要趨勢
  • 上次預測後的變更點


  • 會議服務的分類
  • 電話會議 (語音會議)
    • 市場收益額的預測
    • 不適用預測的收益種類
  • Web會議
    • 預測對象的收益種類
    • 不適用預測的收益種類
      • 應用託管服務管理服務
      • SaaS/隨選、服務
  • 視訊會議
    • 預測對象的收益種類
    • 不適用預測的收益種類
      • 託管/管理、內部部署
      • SaaS/隨選、服務



Product Code: EMEA41578816

This IDC study provides a forecast for the EMEA conferencing services market. Included is a pivot table with a breakdown by geography (29 countries and subregions Western Europe, Central Eastern Europe, and Middle East and Africa) and deployment model for web conferencing and videoconferencing services. The document covers main market trends and provides actionable advice to service providers of enterprise conferencing services."The conferencing services market in EMEA will continue to show steady growth throughout the forecast period," said Melissa Fremeijer, senior research analyst, IDC EMEA Telecommunications and Networking. "In this age of digital transformation, service providers need to guide businesses on the value proposition of conferencing as part of a holistic collaboration platform to redefine customer experience, achieving sleeker and more flexible operations, capitalizing on information, and using new ways of workforce management. In order for conferencing solutions to reach their full potential, they need to respond to the needs and behavior of an increasingly mobile and socially connected workforce while offering the benefits of an agile, scalable, and manageable cloud service offering to enable these capabilities. Vertical-specific services skills will be key for providers to offer businesses with tailored collaboration services and guidance to improve experience and achieve business outcomes."

IDC Market Forecast Figure

Executive Summary

Advice for Service Providers

Market Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Conferencing at the Center of Businesses' (Unified) Collaboration Strategies
      • Rise of Cloud Services
      • WebRTC
    • Inhibitors
      • Continued Shift to IP
      • Resistance to Efficient Communications Strategies
  • Significant Market Developments
  • Changes from Prior Forecast

Market Definition

  • Conferencing Service Segmentations
  • Audioconferencing
      • Revenue Included in the Forecast
      • Types of Revenue Excluded from the Forecast
  • Web Conferencing
      • Types of Services/Capabilities Included in the Forecast
      • Types of Services/Capabilities Excluded from the Forecast
    • Hosted Application Management Delivery
    • SaaS/On-Demand Delivery
  • Videoconferencing
      • Types of Revenue Included in the Forecast
      • Types of Revenue Excluded in the Forecast
    • Hosted/Managed On-Premise
    • SaaS/On-Demand Delivery


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