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IDC MaturityScape:提供數位體驗

IDC MaturityScape: Digital Experience Delivery

出版商 IDC 商品編碼 354882
出版日期 內容資訊 英文 20 Pages
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IDC MaturityScape:提供數位體驗 IDC MaturityScape: Digital Experience Delivery
出版日期: 2016年03月16日 內容資訊: 英文 20 Pages








  • 數位體驗提供競爭力的重要性
  • 數位體驗提供伴隨的東西
  • IDC的數位體驗提供的成熟度模式的各階段
    • 專案
    • 方便的
    • 可重複
    • 受管理
    • 最佳化




  • 相關調查
  • 摘要
Product Code: US40853516

This IDC study describes the IDC MaturityScape for digital experience delivery, which identifies the stages, dimensions, outcomes, and actions that organizations should consider to effectively develop DX delivery competency. The IDC MaturityScape for DX delivery is a framework that enables organizations of all sizes to assess their current DX delivery maturity, uncover maturity gaps, and prioritize investments to attain desired outcomes based on organizational goals.Organizations can use the IDC MaturityScape for DX delivery to maximize returns on investment (ROIs) in DX technologies, people, and processes. In addition, organizations can use this IDC MaturityScape as a tool to encourage and improve intragroup and intergroup collaboration in defining and executing their DX delivery strategy and promoting and encouraging the use of innovative DX delivery solutions while building a solid foundation for the future.This study will be followed by the IDC MaturityScape Benchmark for digital experience delivery research. That research will provide a quantified assessment of the current state of DX delivery maturity based on end-user survey data."Organizations charting their course to DX delivery maturity must evolve their vision and strategy, ensure organizational alignment and the availability of appropriately skilled staff, put an effective methodology and supporting processes in place, and navigate a broad array of technology choices in an era of technology innovation and evolution," said Melissa Webster, VP for Content and Digital Media Technologies.

IDC MaturityScape Figure

IDC Opinion

In This Study

Situation Overview

  • Importance of Digital Experience Delivery Competency
  • What Does Digital Experience Delivery Entail?
    • Continuum of Needs
    • DX Delivery Challenges
  • Stages of IDC's Digital Experience Delivery MaturityScape
    • Ad Hoc (Digital Experience Laggard)
      • Description
      • Business Outcome
    • Opportunistic (Digital Experience Experimenter)
      • Description
      • Business Outcome
    • Repeatable (Digital Experience Practitioner)
      • Description
      • Business Outcome
    • Managed (Digital Experience Master)
      • Description
      • Business Outcome
    • Optimized (Digital Experience Transformer)
      • Description
      • Business Outcome

Dimensions of IDC's Digital Experience delivery MaturityScape

Essential Guidance

Learn More

  • Related Research
  • Synopsis
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