IDC的成熟度模式：政府機關的數位轉換中的領導能力

在政府機關進行數位轉換時，領導者受到以往沒有的新技術、能力要求。政府機關所屬領導者的場合，行動往往要迴避風險性，以及不像民營企業一樣要求收益最大化。在那裡，各組織的領導者要有「活用數位技術，提供市民服務，及建立內外的網路、實現組織的變革」具體的展望。

本報告提供政府機關的領導者和管理者推進政府組織內部數位轉換時必要的評價標準考察、領導者應預先掌握的5項評估領域 (生態系統相關認識、商務/計劃模式的創新、組織與文化的更新、迅速的籌劃與管理、對財政與經濟的理解) 的解說。

IDC的MaturityScape (圖表)

IDC的見解

調查概要

概況

• 政府機關的領導能力：主要的特性
• 政府機關的數位轉換中的領導能力：成熟化模式的各階段
  • 臨時階段
    • 概要
    • 商務上的成果
  • 機會主義階段
    • 概要
    • 商務上的成果
  • 反復性階段
    • 概要
    • 商務上的成果
  • 管理階段
    • 概要
    • 商務上的成果
  • 最佳化階段
    • 概要
    • 商務上的成果

政府機關的數位轉換中的領導能力：成熟化模式的各種方面、觀點

• 生態系統相關認識、考察
• 經營模式/計劃模式的創新
• 組織、文化的更新
• 迅速的籌劃和管理
• 對財政、經濟狀況的理解

IDC的建議

參考資料

• 相關調查
• 摘要

This IDC study aims to assist and support government leaders and managers in assessing the current state of their leadership in undertaking digital transformation efforts in a government agency and serves as a guide for leaders to identify areas in need of improvement in five areas:Ecosystem Awareness and InsightBusiness/Program Model InnovationOrganizational and Cultural DisruptionAgile Planning and GovernanceFinancial and Economic Understanding "Leadership digital transformation in government requires a unique set of skills and abilities that are not necessarily found in most traditional government executives," says Alan Webber, research director, IDC Government Insights. "Leading a digital transformation effort in an organization like government that is naturally risk averse and change averse and that lacks the common drivers for organizational change such as competition and a profit motive is probably one of the most difficult leadership efforts anyone can be asked to do. Therefore, the ability to create a vision for an agency or a program that employs digital technologies to transform how services are delivered to citizens, to build a network both inside and outside of government to support that vision, and to be able to successfully lead the organization to manifest that vision is mandate of the new government leader."

IDC MaturityScape Figure

IDC Opinion

In This Study

Situation Overview

• Key Government Leadership Traits
• Stages of IDC's Leadership Digital Transformation in Government MaturityScape
  • Ad Hoc
    • Description
    • Business Outcome
  • Opportunistic
    • Description
    • Business Outcome
  • Repeatable
    • Description
    • Business Outcome
  • Managed
    • Description
    • Business Outcome
  • Optimized
    • Description
    • Business Outcome

Dimensions of IDC's Leadership Digital Transformation IN Government MaturityScape

• Ecosystem Awareness and Insight
• Business/Program Model Innovation
• Organizational and Cultural Disruption
• Agile Planning and Governance
• Financial and Economic Understanding

Essential Guidance

Learn More

• Related Research
• Synopsis