市場調查報告書
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345082

IDC FutureScape:全球SMB (中小企業) 的IT化趨勢 - 2020年的預測

IDC FutureScape: Worldwide SMB 2020 Predictions

出版日期: | 出版商: IDC | 英文 16 Pages | 訂單完成後即時交付

價格
  • 全貌
  • 簡介
  • 目錄
簡介

本報告提供IDC FutureScape所彙整之全球影響SMB (中小企業) SMB的成長促進因素分析與2020年及其後的10大預測。

第1章 IDC 關於FutureScape

第2章 摘要整理

第3章 IDC FutureScape預測

  • 外部成長促進因素的摘要
  • 預測:對購買新技術的企業的影響
    • 預測1:到2023年,中小型企業將佔IT總支出的35%,有效的應用程序開發和部署將變得越來越重要,因為分析和AI將成為增長最快的支出
    • 預測2:到2021年,儘管由於遷移成本問題,向舊系統的過渡將被推遲,但50%的中小型企業在採購新軟件,基礎架構或平台時將採用雲優先的方法
    • 預測3:到2022年,超過40%的中小型企業將製定明確的戰略和目標,以應對運營質量的變化,但不會開始在整個企業範圍內統一
    • 預測4:由於對數位支付/結算的網絡威脅不斷增加,到2021年,將有50%的中小型企業使用基於雲的網絡安全服務
    • 預測5:到2023年,由於正確技能組合的根本短缺,40%的中小型企業將採用與流程自動化相關的解決方案,例如RPA和/或AI
    • 預測6:到2021年,在以客戶為中心和以數據為中心的思維定勢驅動下,至少20%的SMB將開始競爭,到2021年成為未來的SMB,並提供突破性的解決方案,創造新市場
    • 預測7:到2024年,至少15%的中小型企業將採用以客戶體驗為中心的業務模式,以專注於提供快速的客戶體驗以有效地在數位市場中競爭
    • 預測8:到2023年,各種規模的SMB中的50%將報告數位交易是至關重要的優先事項,而數位本機/競爭者SMB將比技術無關的SMB高出至少20%
    • 預測9:到2021年,超過25%的中小型企業將專注於建立廣泛的互聯(夥伴)生態系統平台,並加速與內容管理提供商的數位化工作
    • 預測10:到2021年,至少有30%的數位初學者將在數位經濟中處於較高地位,擴大其在互聯網連接和數位技術方面的支出,以擴展其價值鍊和生態系統變得有競爭力

第4章 給新技術購買企業的建議

第5章 外性成長促進因素:詳細內容

  • 創新時間:推動公司未來發展
  • 平台經濟學:超大規模競爭
  • 感受,計算和行動:最大化數據價值
  • 地緣政治學的風險:社會及經濟性緊張的高漲
  • Intelligence Everywhere:AI的機會和意義
  • 提升客戶期望:改善便利性,定制和控制
  • 業務未來:敏捷性,可擴展性,無邊界性和靈活性

第6章 參考資料

  • 相關調查報告
目錄
Product Code: US45587619

This IDC study provides the top 10 predictions and underlying drivers that we expect to impact SMBs in 2020 and beyond."Effective senior executives, business unit heads, and IT managers in small and midsize businesses worldwide will be looking to harness a wide range of transformative technology to support the digital transformation goals imperative to Future SMBs. While SMBs historically seek the near-term benefits of new technology, successful SMBs will also invest at the same time in transformational technology to support digitalization, which our research shows will lead to stronger revenue growth." - Shari Lava, research director, SMB research at IDC.

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: By 2023, SMBs Will Represent 35% of the Total IT Spend and Effective Application Development and Deployment Will Have Risen in Importance, as Analytics and AI Will Make Up the Fastest-Growing Spend
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: By 2021, 50% of SMBs Will Adopt a Cloud-First Approach When Sourcing New Software, Infrastructure, or Platforms, Though Transition of Legacy Systems Will Lag Behind Due to Migration Cost Concerns
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: By 2022, Over 40% of SMBs Will Have a Defined Strategy and Goals Developed for the Changing Nature of Work But Will Not Have Begun to Align This Across Their Entire Organization
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: By 2021, 50% of SMBs Will Use Cloud-Based Cybersecurity Services Due to Growth of Cyberthreats for Digital Payment/Transactions
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2023, 40% of SMBs Will Adopt Process Automation-Related Solutions, Such as RPA and/or AI, Caused by a Fundamental Shortage of the Right Skill Sets
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: By 2021, Driven by a Customer- and Data-Centric Mindset, at Least 20% of SMBs Will Embark on a Race Toward Becoming Future SMBs, Delivering Breakthrough Solutions and Creating New Markets
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: By 2024, at Least 15% of SMBs Will Adopt an Experience-Centric Business Model as They Focus on Delivering Agile Experiences to Compete Effectively in the Digital Marketplace
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2023, 50% of SMBs of All Sizes Will Report That Transacting Digitally Is a Critical Priority and Digital-Native/Contender SMBs Will Be at Least 20% Higher than Technology-Indifferent SMBs
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: By 2021, Over 25% of SMBs Will Prioritize the Development of a Broader, Connected (Partner) Ecosystem of Platform and Content Management Providers to Accelerate Digitization
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: By 2021, at Least 30% of Digital-Novice SMBs Will Increase Spend in Connectivity and Digital Technologies to Expand Their Value Chains and Ecosystems, Becoming More Competitive in the Digital Economies
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

  • The Age of Innovation: Driving the Future Enterprise
  • The Platform Economy: Competing at Hyperscale
  • Sense, Compute, Act: Maximizing Data Value
  • Geopolitical Risk: Societal and Economic Tensions Rise
  • Intelligence Everywhere: AI's Opportunity and Implications
  • Rising Customer Expectations: More Convenience, Customization, and Control
  • The Future of Work: Agile, Augmented, Borderless, and Reconfigurable

Learn More

  • Related Research