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IDC TechScape:全球整合通訊與合作技術 (2015年)

IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2015

出版商 IDC 商品編碼 329409
出版日期 內容資訊 英文 28 Pages
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IDC TechScape:全球整合通訊與合作技術 (2015年) IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2015
出版日期: 2015年04月30日 內容資訊: 英文 28 Pages



本報告使用IDC TechScape模式,提供支援全球整合通訊與合作 (UC&C) 市場,產業專用的/不限於產業的技術引進的評估相關的系統性資訊。




  • IDC TechScape
  • IDC TechScape的範圍和領域
  • IDC TechScape的類別和定義
  • IDC TechScape的技術內容
    • WebRTC
    • UCaaS
    • UC虛擬化
    • 行動UC&C
    • 企業社群商務
    • 桌上型視訊 (DTV)
    • 即時通訊軟體
    • 存在感
    • VoIP/IP電話 (IPT)
    • 網路會議
    • 整合訊息
    • 電話會議
    • TDM語音通信
    • UC&C分析
    • 混合UC
    • 託管UC
    • 團體協同應用 (TCA)
    • CEBP
    • 視訊會議



  • 領域固有的指導
  • 一般的指導


  • 相關調查
  • 附錄
  • 摘要


Product Code: 255773

This IDC study uses the IDC TechScape model to provide an assessment of both industry-specific and industry-agnostic technology adoption supporting the worldwide unified communications and collaboration (UC&C) market. The IDC TechScape is an evaluation model based on a comprehensive framework and a set of parameters that assess a technology's adoption progress relative to one another and to those factors expected to be most conducive to success in a given market over both the short term and the long term.

In breaking technologies into three major adoption categories, transformational, incremental, and opportunistic, the IDC TechScape aspires to provide IT buyers with an industry snapshot as to where specific technologies lie today relative to current industry best practices. In addition, the IDC TechScape identifies technologies likely to become best practices in the future and their current state of adoption maturity relative to each other. Within our discussions of individual technologies, we also identify our analyst's best opinions regarding key momentum factors, highlighted as IDC TechScape Dials, where we rate technologies based on adoption speed, risk, and market interest.

"This is valuable IDC research. In addition to it being end-user focused (CIOs, IT buyers), this IDC TechScape highlights pertinent UC&C technologies in the market today that organizations should be thinking about or already have deployed in their environments. It provides practical guidance and insights for buyers," states Rich Costello, IDC's senior research analyst, Unified Communications and Collaboration.

Table of Contents

IDC Opinion

In This Study

Situation Overview

  • The IDC TechScape
  • Scope and Domain of the IDC TechScape
  • IDC TechScape Categories and Definitions
  • IDC TechScape Technology Descriptions
    • WebRTC
    • UC as a Service
    • UC Virtualization
    • Mobile UC&C
    • Enterprise Social Business
    • Desktop Video
    • Instant Messaging
    • Presence
    • VoIP/IP Telephony
    • Web Conferencing
    • Unified Messaging
    • Audioconferencing
    • TDM-Based Telephony
    • UC&C Analytics
    • Hybrid UC
    • Hosted UC
    • Team Collaborative Apps
    • CEBP
    • Videoconferencing

Future Outlook

Essential Guidance

  • Domain-Specific Guidance
  • General Guidance
    • Early Adopters
    • Mainstream Adopters
    • Cautious Adopters

Learn More

  • Related Research
  • Appendix
    • Interpreting the IDC TechScape Figure
    • IDC TechScape Methodology
  • Synopsis

List of Tables

  • Table: IDC TechScape Technology Markers of Momentum

List of Figures

  • Figure: IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2015
  • Figure: WebRTC Markers of Momentum
  • Figure: UC-as-a-Service Markers of Momentum
  • Figure: UC Virtualization Markers of Momentum
  • Figure: Mobile UC&C Markers of Momentum
  • Figure: Enterprise Social Business Markers of Momentum
  • Figure: Desktop Video Markers of Momentum
  • Figure: Instant Messaging Markers of Momentum
  • Figure: Presence Markers of Momentum
  • Figure: VoIP/IP Telephony Markers of Momentum
  • Figure: Web Conferencing Markers of Momentum
  • Figure: Unified Messaging Markers of Momentum
  • Figure: Audioconferencing Markers of Momentum
  • Figure: TDM-Based Telephony Markers of Momentum
  • Figure: UC&C Analytics Markers of Momentum
  • Figure: Hybrid UC Markers of Momentum
  • Figure: Hosted UC Markers of Momentum
  • Figure: Team Collaborative Apps Markers of Momentum
  • Figure: CEBP Markers of Momentum
  • Figure: Videoconferencing Markers of Momentum
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