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全球整合通訊與合作 (UC&C) 市場:10大預測 (2016年)

Worldwide Unified Communications and Collaboration 2016 Top 10 Predictions

出版商 IDC 商品編碼 230952
出版日期 內容資訊 英文 9 Pages
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全球整合通訊與合作 (UC&C) 市場:10大預測 (2016年) Worldwide Unified Communications and Collaboration 2016 Top 10 Predictions
出版日期: 2016年02月17日 內容資訊: 英文 9 Pages



本報告提供全球整合通訊與合作 (UC&C) 市場相關調查分析,以最新的10大預測為焦點,主要趨勢與發展,終端用戶、供應商的影響等系統性資訊





  • 1. 全球UC&C市場的收益2016年達到269億美元
  • 2. 雲端基礎的UCaaS,至2017佔UCaaS實行的60%
  • 3. 內建RTC (語音、視訊、訊息、會議) API、SDK,2016年之後劇增
  • 4. 全球行動UC&C客戶軟體,中介軟體,應用市場的收益2016年達到8億5,600萬美元的 (與前一年同期比較增加23.3%)
  • 5. 行動應用程式開發,小規模的客服中心轉移
  • 6. 客戶,引導網路
  • 7. 綜合通訊解決方案,前進到下個階段
  • 8. 軟體為基礎的視訊平台,是全部的視訊組合所不可或缺的
  • 9. 企業視訊會議試驗指標,2016年以後顯示健全的成長 (8.3%)
  • 10. 在企業視訊會議、UC&C領域,2016年進行許多M&A



  • 相關調查
  • 摘要
Product Code: US41026716

This IDC study provides IDC's predictions for the worldwide unified communications and collaboration (UC&C) market. It contains the collective views of IDC analysts on key trends and developments impacting this space in 2016 and the implications for end users and providers."Cloud-based communications and collaboration solutions are experiencing healthy double-digit growth rates as many businesses of all sizes (small, medium sized, and large) consider the advantages of leveraging a monthly subscription model (i.e., opex) for their next deployment," said Rich Costello, senior research analyst, IDC's Unified Communications and Collaboration. "But the future of the UC&C market lies in defining 'business outcomes' for customers by creating a better, more intuitive user experience through real-time communications, collaboration with context, and integrations with business systems and applications, no matter the location or the device."


In This Study

Situation Overview

Future Outlook

  • 1. Worldwide Unified Communications and Collaboration Market Revenue Will Reach $26.9 Billion in 2016
  • 2. Cloud-Based UCaaS Will Account for 60% of UCaaS Implementations by 2017
  • 3. APIs and SDKs for Embedded, Real-Time Communications (Voice, Video, Messaging, and Conferencing) Will Proliferate in 2016 and Beyond
  • 4. In 2016, the Worldwide Market Size for Mobile UC&C Client Software, Middleware, and Applications Will Reach $856 Million in Revenue, Representing a 23.3% Year-Over-Year Growth Rate
  • 5. Mobile Application Development Will Move to Smaller Contact Centers
  • 6. Customers Will Helm the Network
  • 7. Total Communications Solutions Will Take Competition to the Next Level
  • 8. Software-Based Video Platforms Will Be Essential in All Video Portfolios
  • 9. Despite the Momentum Around Video Cloud Services and Web Browser Usage, Enterprise Videoconferencing Endpoints Will Show Healthy Growth (8.3%) in 2016 and Beyond
  • 10. There Will Be a Number of Active M&A Participants in the Enterprise Videoconferencing and UC&C Spaces in 2016

Essential Guidance

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  • Related Research
  • Synopsis
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