市場調查報告書
商品編碼
1004035

互動式AI:歐洲的演進

Conversational AI: A European Evolution

出版日期: | 出版商: IDC | 英文 15 Pages | 訂單完成後即時交付

價格
  • 全貌
  • 簡介
  • 目錄
簡介

歐洲的互動式AI平台市場上,互動式AI技術新使用案例不斷登場,成熟發展。供應商將其技術定位為明確滿足歐洲客戶的期望,需要在該地區獲得新使用案例的機會。

本報告提供歐洲的互動式AI的相關調查,平台的採用現況,及互動式AI科技如何活用客戶支援方案以外的新使用案例的檢驗,市場趨勢,使用案例的擴大帶來的市場機會的有效利用等資訊。

執行概述

新的市場發展和動態

  • 簡介
  • 採用的主要成長要素
  • 採用的障礙
  • 歐洲對互動式AI平台的需求
  • 歐洲的代表性互動式AI平台供應商
    • 大規模的平台供應商
    • 地區的專家
    • 全球專家
  • 技術開發
  • 互動式AI使用案例的擴大:超越跟客戶的對話
    • 財務
    • 人事
    • 事業營運
    • IT
    • 嵌入式虛擬助手
  • 4個要素的互動式AI平台的使用案例適合定義
  • 市場趨勢
    • 互動式AI平台的使用案例擴大造成的供應商的策略性課題
    • 轉換供應商的客戶趨勢

對科技供應商的建議

參考資料

  • 相關調查
  • 摘要
目錄
Product Code: EUR147629821

This IDC Market Perspective explores the current state of conversational AI platform adoption in Europe and examines how conversational AI technology is beginning to power a new set of use cases beyond customer-facing scenarios. The report also highlights the distinct European dynamic faced by conversational AI platform vendors when selling their technologies in Europe, broad market conditions, and how vendors should begin to position themselves to take advantage of the market opportunity presented by use case expansion."The European conversational AI platforms market is progressively maturing at a time when a host of new use cases for the technology are beginning to present themselves. Vendors need to position their technologies so that they clearly align with the expectations of European customers, enabling them to capitalize on a mixture of exciting and emerging use case opportunities in the region," said Jack Vernon, senior research analyst, IDC.

Executive Snapshot

New Market Developments and Dynamics

  • Introduction
  • Key Drivers of Adoption
  • Barriers to Adoption
  • European Demand for Conversational AI platforms
  • Representative Conversational AI Platform Vendors in Europe
    • Large Platform Vendors
    • Regional Specialists
    • Global Specialists
  • Technology Developments
  • Conversational AI Use Case Expansion: Beyond Customer Interactions
    • Finance
    • HR
    • Business Operations
    • IT
    • Embedded Virtual Assistants
  • Four Factors Define Use Case Fit for Conversational AI Platforms
  • Market Trends
    • Expansion of Use Cases for Conversational AI Platforms Creating a Strategic Challenge for Vendors
    • Customers' Proclivity to Switch Vendors

Advice for the Technology Suppliers

Learn More

  • Related Research
  • Synopsis