Digitally Resilient Small and Medium-Sized Businesses and the Future of Work
本報告提供中小企業的工作相關未來預測，尤其含括 "擴張" 、 "文化" 、 "空間" 的3個互相依賴、互相相關的支柱。中小企業經歷的工作的未來相關課題，中小企業的工作的未來相關優先領域。還有中小企業從今後6個月到24個月之間進行的技術投資相關的洞察。
The COVID-19 pandemic brought about unprecedented changes across the globe. Within a short period, people had to adjust their way of life rapidly - from physically distancing with one another to wearing face masks - to contain the spread of the virus. To keep economies going while keeping people safe, businesses were forced to mandate remote work. Shortly, small and medium-sized businesses (SMBs) had to reexamine their work initiatives and strategies to keep up with the new trends, behaviors, and demands brought about by this landscape.This IDC Perspective covers the outlook of SMBs on the future of work, specifically concerning the three interdependent and interconnected pillars of augmentation, culture, and space. It also offers a glimpse of the challenges on the future of work that they have experienced and provides a reference for SMBs' future of work priority areas. Finally, the document gives insights into future of work technology investments that SMBs will be making in the next six to 24 months.