Accessibility, Automation, Innovation: Establishing Virtual and Mobility Capabilities for Public Sector Organizations
|出版日期||內容資訊||英文 17 Pages
|可及性、自動化、革新:公共部門、組織的虛擬、行動功能的確立 Accessibility, Automation, Innovation: Establishing Virtual and Mobility Capabilities for Public Sector Organizations|
|出版日期: 2021年04月12日||內容資訊: 英文 17 Pages||
本報告提供亞太地區的公共部門、組織中，服務的存取改善的技術性的配合措施的動向，和新型冠狀病毒感染疾病 (COVID-19) 危機的應對狀況相關分析，醫療、教育、政府部門的可及性、自動化、革新的推動情形，針對 "新的日常" 的今後配合措施等資訊，為您概述為以下內容。
Anchoring on the COVID-19 pandemic, this IDC Perspective analyzes how public sector organizations in Asia/Pacific have responded to the crisis by bringing in accessibility of respective services. By emphasizing on the remaining two phases of transition, which are automation and innovation, this report highlights potential areas where organizations in healthcare, education, and government sectors need to focus on as they march toward the next normal."These new ventures into better integrated public sectors and enhanced intelligence gained from widespread automation, will need to be robustly supported by not just emerging technology solutions and manpower skills, but also the enabling public policies, regulations and laws. Such efforts take up massive time and resources, sustained civic engagements with constituents, lengthy parliamentary and legislative debates, as well as enforcement and compliance of such laws or acts," adds Gerald Wang, Head, Public Sector, IDC Asia/Pacific. "As public sector organizations are transitioning from acceleration phase toward automation and new innovations, they need to be cognizant of the technological needs and capability requirements. Organizations must focus on building strong ecosystem model that is consumer centric, enhancing operational efficiency and adhering to compliance factors to get aligned with the future of industry and ecosystems needs," says Manoj Vallikkat, research manager, IDC Asia/Pacific Healthcare Insights.