表紙
市場調查報告書

電信業者計費供應商對5G & IoT的準備

Telecom Billing Vendors Gear Up for 5G & IoT

出版商 Heavy Reading 商品編碼 671097
出版日期 內容資訊 英文 34 Pages
商品交期: 最快1-2個工作天內
價格
電信業者計費供應商對5G & IoT的準備 Telecom Billing Vendors Gear Up for 5G & IoT
出版日期: 2018年07月26日內容資訊: 英文 34 Pages
簡介

本報告提供電信業者計費供應商與其CSP客戶所面臨的課題與其支援的相關調查,彙整計費供應商市場包含其參與企業結構,OTT企業的競爭主要課題的評估,新的數位服務,5G及IoT的應對,虛擬化與雲端所扮演的角色,帳務系統的普及與匯流,及各新聯盟的登場,及7家主要計費供應商的簡介等相關資訊。

第1章 摘要整理

第2章 電信業者計費形勢的變化

  • 對中心性的課題:OTT的適合
  • 數位轉換的課題

第3章 並非一定要能打算觸的問題:IOT & 5G

  • IoT的影響:引進的前夜
  • 5G的成長

第4章 困境 & 技術

  • 收益管理和其不滿:擴張 vs. 匯流
  • 基本技術:虛擬化的角色 & 有彈性的功能
  • 雲端的計費
  • 公共 vs. 私人

第5章 企業 & 課題:商務側面

  • 合作夥伴 & 生態系統的重要性的高漲
  • 實行 vs. 空話
  • 聚焦新事物,利益留在舊事物
  • 計費
  • 計費供應商的曖昧角色
  • 整合
  • 法規的變化

第6章 供應商的簡介

  • Amdocs
  • Aria systems
  • Cerillion
  • Comarch
  • CSG International
  • Ericsson
  • Netcracker Technology

用語

目錄

As communications devices multiply and become ever more sophisticated - and as ubiquitous broadband consumption expands rapidly and continuously as new content, services and applications emerge - hardware-specific, complex and inflexible traditional networking and IT environments are often strained to their limits. Meanwhile, 5G and the Internet of Things (IoT) promise to dramatically intensify this situation.

Billing is a vital aspect of these changes and a crucial function for communications service providers (CSPs), making it possible for them to profit and grow. CSPs' networks are limited from fully monetizing their investments by legacy revenue management systems; services are extending beyond triple- or quad-play to include streaming or app subscriptions for which CSPs often have problems charging. The ever-increasing number of third-party relationships drastically complicates the situation, and will do so far more as the IoT explodes. Billing is the number one reason end customers engage with contact centers, and it is a top driver of end-customer dissatisfaction.

Billing vendors must scale their operations more efficiently to control costs and revenue leakage while serving the market's escalating service complexity and improving the end-customer experience. The fundamental point for billing vendors is to become enablers of, rather than obstacles to, the digital transformation in which CSPs and the market generally are engaged.

Telecom Billing Vendors Gear Up for 5G & IoT provides an overview of the issues telecom billing vendors and their CSP customers face and how they are facing them. It examines the structure of the billing vendor market and its participants, assessing major issues, including competition with over-the-top (OTT) companies, dealing with new digital services, 5G and the IoT, the roles of virtualization and the cloud, billing system proliferation and convergence, and the emergence of a new variety of partnerships. Finally, this report profiles seven significant billing vendors in the market.

The transformation of billing solutions in relation to 5G will inevitably be a drawn-out process over years as the technology's presence expands. CSPs contemplate how they will handle the migration from 4G to 5G, as well as the likely opportunities that arise along the way though not anticipating comprehensive 5G conversion until the 20s. A central proviso of this conversion will be the avoidance of massive spending on hardware and databases that would have been occasioned by such profound upgrades before virtualization and the cloud.

Table of Contents

1. EXECUTIVE SUMMARY

  • 1.1 Key Findings
  • 1.2 Companies Profiled

2. THE CHANGING TELECOM BILLING LANDSCAPE

  • 2.1 The Central challenge: Matching OTTs
  • 2.2 The Challenge of Digital Transformation

3. ELEPHANTS IN OR NEAR THE ROOM: ITO & 5G

  • 3.1 IoT's Implications: The Eve of Adoption
  • 3.2 The Growing Shadow of 5G

4. DILEMMAS & TECHNOLOGIES

  • 4.1 Revenue Management & Its Discontents: Sprawl vs. Convergence
  • 4.2 Base Technologies: The Roles of Virtualization & Elastic Capacity
  • 4.3 Up, Up & Away: Billing in the Cloud
  • 4.4 Public vs. Private: Your Cloud or Al of Ours?

5. PLAYERS & CHALLENGES: THE BUSINESS SIDE

  • 5.1 The Growing Importance of Partners & Ecosystems
  • 5.2 Getting There From Here: Execution vs. Lip Service
  • 5.3 Focusing on the New While Profit Stays With Old
  • 5.4 Billing: Lightning Rod/Scapegoat for End-User Complaint?
  • 5.5 The Ambiguous Role of Billing Vendors
  • 5.6 Consolidations: Glued Together or Set for Life?
  • 5.7 Regulatory Challenges

6. VENDOR PROFILES

  • 6.1 Amdocs
  • 6.2 Aria systems
  • 6.3 Cerillion
  • 6.4 Comarch
  • 6.5 CSG International
  • 6.6 Ericsson
  • 6.7 Netcracker Technology

TERMS OF USE